Time Hosted: 1 to 3 months
| 123 Reg Rating |   | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
March 31, 2011
Zhen Lu ( zhen@b... ) | I accidentally transfered domain and hosting to 123-reg.co.uk. It was a nightmare. No support and no refund. They just keep promising what you want but nothing happened.
94 out of 95 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| 123 Reg Rating |  | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
January 22, 2011
Greg Neumann ( gn2345@g... ) | 1-2-3-reg TAKE your domain away with no checking!
Owned this domain for over 2 years and registered it in the name of a customer. Even renewed it in the 12th January 2011.
19th January 2011, I find it missing from my control panel as 1-2-3-reg simply decided to GIVE that domain to my customer with NO checking from me NOR any recompense for the renewal fees. I will be raising this matter with Nominet but I am moving all my hsoting from 1-2-3-reg as they cannot be trusted.
Taking a domain [...]
81 out of 85 users found this review to be helpful!
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Time Hosted: over 3 years
| 123 Reg Rating | | | Cost | | | Customer Relation | |
January 13, 2011
Philippe ( philippe@g... ) | 123-reg is very devious. If you want to cancel your auto-renewal the wording they use makes you think you are cancelling your domain names all together. When I saw this I thought ‘hang on, I don’t want this’. So I could not find out where to cancel the domain renewals and thought I will just transfer them before the domains expire. But they billed me anyway stating that I did not cancel the auto-renewal (I did not get past their devious trap, you see ...) and they refuse to refund me. I [...]
69 out of 74 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
December 26, 2010
adrian ( info@c... ) | There renewal process is a CON for there hosting service, I ticked the online box NOT to renew and they have taken nearly £127 from me for renewal. I have not used the hosting for over 6 months as well as no longer have a website.
65 out of 71 users found this review to be helpful!
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Time Hosted: over 3 years
| 123 Reg Rating | | | Customer Relation | |
November 30, 2010
Christopher ( web-hosting-top@s... ) | We have used 123-Reg for over ten years for all of our own corporate and client domains.
Initially things were pretty stable – we did not actually have any problems to be dealt with by Support. However cver the past couple of years we have begun to encounter service issues and have had a number of occassions where we have had to deal with their “Support” (I do use this word in the loosest sense ) team…
We have now found that FOUR of our own corporate domains have not been [...]
101 out of 103 users found this review to be helpful!
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Time Hosted: over 3 years
| 123 Reg Rating | | | Customer Relation | | | Control Panel | |
October 21, 2010
ARD ( -no email- ) | STAY AWAY FROM 123-REG
What a shower of dunces this lot are.
We have been an affiliate for 8 years and got paid regularly until 2 years ago.
We have registered over 1000 domains with them for our clients over the years which all qualified for affiliate commission. Now they say they will not pay fees due since 2008 nor will they supply full details of all transactions.
Support tickets (lots of them) get canned replies and managers to whom we have spoken to on the telephone NEVER call [...]
94 out of 101 users found this review to be helpful!
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Time Hosted: under 1 month.
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
July 10, 2010
malcom ( malcomhfc@g... ) | Lets see... I ordered hosting with them and it has not been added to my account. However they felt generous to take the money out of my bank account.
I have submitted hundreds of tickets to them and have had no response. I don't think they ever planned on giving me the hosting. They take the money and then never answer my tickets.
This is fraud. suing them is in order now! May be little money but there taking money and keeping our bank details!
59 out of 69 users found this review to be helpful!
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Time Hosted: 2 to 3 years
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
April 5, 2010
Kevin Baker ( kev@l... ) | They are absolutely CRAP. Again as a previous poster has commented - I got charged for renewals even though I had moved hosting???????????? Long calls to a premium rate number - just as a previous poster states. PLEASE - IF YOU ARE TRYING TO PROVIDE SOME KIND OF SERVICE TO YOUR CUSTOMERS - AVOID THEM - Ther are completely useless. I have to keep checking e-mails and bank statements to see if they have robbed me.
102 out of 108 users found this review to be helpful!
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Time Hosted: 1 to 2 years
| 123 Reg Rating | N/A | | Features | | | Cost | |
March 5, 2010
Shandyman ( sdyman@n... ) | I advise to stay well clear of this hosting company.
I've been caught by their 'affiliation scheme' - recommend a customer and they'll pay commission.
Total Lies! Recommend a customer and they'll pull every excuse in the book to NOT pay commission.
Excuses:
1. They must setup account and buy package at same time. (They Did!)
2. You cant buy package for your own use and get commission. (I wasn't!)
3. Commissions added automatically. (They're not!)
Support:
My first query / [...]
94 out of 99 users found this review to be helpful!
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Time Hosted: under 1 month.
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
February 9, 2010
-anonymous- ( -no email- ) | I signed up for the free 30 day trial and once I had built my website I then bought the Ecommerce Package One. To cut a long story short I am 2 weeks into my package and am still not online. The support is so useless and I cannot get a simple answer. They have now closed my ticket without solving it. I am calling them to cancel and demand a refund! AAAAHHHH! Do not use this company. They will drive you insane!
55 out of 61 users found this review to be helpful!
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Time Hosted: over 3 years
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
February 5, 2010
Stephen ( stephen@m... ) | Avoid the terrible hosting company '123-reg.co.uk' . If you bought hosting from them years ago, they will keep your debit card details (without permission) and take money out of your account willy nilly. The only way to cancel these automatic 'payments' (theft!) is to call them on a premium rate number.
I called them last week to cancel an old hosting package and was on hold for half an hour on their premium rate number before I hung up. Never got to speak to anyone.
Then I used their [...]
64 out of 73 users found this review to be helpful!
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Time Hosted: under 1 month.
| 123 Reg Rating | | | Features | | | Customer Relation | |
September 21, 2009
roland ( -no email- ) | i was charged twice for a domain name, still trying to get refund
no answer,
was disconnected on purpose,
i heard the manager say, just cut him off
dont buy from this website
99 out of 101 users found this review to be helpful!
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Time Hosted: 3 to 6 months
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
February 19, 2009
Bea ( -no email- ) | I wish I had done more research before signing up with these people. All the templates are sheit and when trying to get some support it gets even worse. Their answer to any problem seemed to be to purchase more of their products. I do not think so!
I'm moving to another provider!
98 out of 101 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
December 28, 2008
Colin ( Col1976@l... ) | 123-Reg.co.uk are the worst hosting compnay I've ever had the misfortune to waste money with. Its a nightmare to negotiate the support or set up simple email addys, I've had a simple one line index,html on my web site which has worked since signing up and the support are f**king useless.
IF you ever get a CV from anyone whos worked at 123-reg BIN it, these chaps are useless.
Business with 123-reg is like sliding down razor blades.
101 out of 106 users found this review to be helpful!
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Time Hosted: under 1 month.
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
December 9, 2008
K. Walker ( -no email- ) | Total rubbish. 123-reg is an amateur at webhosting and absolutely NO support. It is impossible to contact them.
Stay away from these amateurs.
90 out of 100 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
September 1, 2008
Ewen ( -no email- ) | AVOID 123 REG LIKE THE PLAGUE
They are thiefs introducing an auto renew setup without ensuring proper notice and obtaining acknowledgment. It must contravene the law and good practice.
101 out of 107 users found this review to be helpful!
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Time Hosted: 1 to 2 years
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
July 22, 2008
Oscar ( oscarhibbert1@g... ) | 123 reg sucks, the only great thing is that the prices arn't a crazy rip off. The worst thing is that there are no support phone lines for any country, all i want to do is speak to a human! Its rubbish don't even bother trying 123 reg, honestly.
85 out of 88 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 29, 2008
Rob mills ( robmillsemail@y... ) | Unbelievably poor company, avoid like your life depended on it.
I have been supid enough to stay with this company for just over a year whilst starting a new business. They have caused moor sleepless nights than anything else.
Multiple faults with emails, website dissapearing, completely useless support who just close your questions despite them being unresolved. Misinformation from staff, the list goes on and on and on.
They really are the worst company I have ever encountered, I [...]
68 out of 72 users found this review to be helpful!
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Time Hosted: 3 to 6 months
June 27, 2008
Charlotte ( -no email- ) | Instead of endlessly searching FAQ's, I would like to speak to a human. But, suprise, suprise, no contact number, or one that is EXTREAMLY hard to find.
I would rather pay more and recieve customer service, that pay less for a "work it out yourself" or search our articles.
All I can say is "what a wast of time."
94 out of 105 users found this review to be helpful!
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Time Hosted: 1 to 3 months
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
May 2, 2008
andy g ( manic_70@y... ) | Absolute nightmare from start to finish. Registered wrong domain names. Cancelled a domain name which never happened. Used their webhosting which is impossible to use and has no support whatsoever.
Have now had to resort to a friend to host my website and indeed will NEVER use 123 reg again. Waste of time, money and business. Contact and customer support is absolutely useless.
94 out of 102 users found this review to be helpful!
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Time Hosted: 1 to 3 months
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
March 16, 2008
Ruud Mantingh ( -no email- ) | Concur with the majority of all the comments. Avoid like the plague.
I'm probably £700 out of pocket because I bought a dedicated server package
from them that I expected I would have full control over. No such thing.
I cannot install the software that I need and the server is useless to me.
81 out of 89 users found this review to be helpful!
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Time Hosted: under 1 month.
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
February 28, 2008
Jim Jones ( jim@h... ) | very bad service, havent had a reply in 5 days
97 out of 102 users found this review to be helpful!
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Time Hosted: over 3 years
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
December 17, 2007
Matt Rowley ( matt@m... ) | I have been trying to contact 123-reg for 3 months to sort out one of my Email addresses.
I called their call center after numerous attempts through the control panel (which was useless) and waited 40 mins (remember - I'm being charged 10p per minute to listen to music while I wait). Eventually I get through and subsequently I am told I will be contacted.
This never happened.
After sending about 100 messages through the control panel, I finally get told its because I have set up my DNS [...]
94 out of 99 users found this review to be helpful!
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Time Hosted: over 3 years
December 10, 2007
Phil ( -no email- ) | Whilst Grumpy's initial sentiments are shared by myself and many other long-suffering customers of 123-reg, I don't think the final comments belong in a rational debate.
Although I regard myself as being pretty thick-skinned, I find Grumpy's final "death wish" comments extremely unpleasant and offensive. Whoever runs this review board should remove the post as it represents the ravings of a sick individual.
Phil
96 out of 101 users found this review to be helpful!
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Time Hosted: 1 to 3 months
| 123 Reg Rating | | | Features | | | Customer Relation | | | Control Panel | |
December 9, 2007
Grumpy customer ( someone.angry@p... ) | This company is an accident waiting to happen to YOU. They are the most technically incompetent, unsupportive, unhelpful shower of pooh ever to make an appearance in the web hosting business.
Being able to run a DNS server is basic to hosting, and this is clearly beyond them. May they all die of cancer. Slowly and painfully.
86 out of 96 users found this review to be helpful!
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Time Hosted: over 3 years
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
November 19, 2007
Steve ( -no email- ) | I have used 123 for several years for domain names without fault. More recently I set up a hosting account for a client and found that when we came into problems there was no support available whatsoever. We sent them dozens of emails and sat in telephone queues for over an hour before giving up on several occasions. When we did receive replies they were brief and badly thought out, they didn't solve our problem and there was no way we were going to resolve the issue. In the end I had to [...]
68 out of 77 users found this review to be helpful!
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Time Hosted: over 3 years
| 123 Reg Rating | | | Cost | | | Customer Relation | | | Control Panel | |
November 18, 2007
Rachal ( rachalteemor@h... ) | If you are a long time user of 123reg and are now dissatisfied with them in the recent years, check this out.
http://blogs.cnet.com/8301-13505_1-9819551-16.html#comments
http://www.tamba2.org.uk/T2/2006/02/24/123-reg-bunch-of-muppets/
59 out of 62 users found this review to be helpful!
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Time Hosted: over 3 years
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
November 16, 2007
Dave Shuts ( dave.shuts@b... ) | Yet another problem.
Now I find that one of my sites has vanished altogether from google. I decided to investigate. I find that I can't create a sitemap for ANY of my sites, & the googlebot spider simulator can't see any of the sites at all.
No wonder they're all disappearing off the search engines.
Worst of all the "123 support" (now THERE's a good joke) doesn't work - click it & the page doesn't exist. I've had a bout 3 more major problems since my last post (see below), including [...]
72 out of 76 users found this review to be helpful!
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Time Hosted: over 3 years
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
November 13, 2007
Mr Pissed ( pissedoff@h... ) | The worst service I have ever used in my life. They have no staff.
59 out of 67 users found this review to be helpful!
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Time Hosted: over 3 years
| 123 Reg Rating | N/A | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 7, 2007
Jon Tomson ( jont34@y... ) | I have read most of the reviews and I really can identify with so many of them if not all of them !!!! On the recommendation of one of the chaps below I have moved my domains from 123 and others over to Daily.co.uk. I didnt realise that this company was in fact founded by all the founders, managers and developers who had brought to us 123reg and webfusion.
I had a long conversation with the guys there and got the scope that they all left when things went downhill after the sale to pipex and [...]
67 out of 73 users found this review to be helpful!
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Time Hosted: over 3 years
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
September 29, 2007
Greg ( mathews.greg@g... ) | I have been using 123reg.co.uk for years for .co.uk domain registration, I've never used them for hosting as I require dedicated servers with root access which although they advertise dedicated hosting when I enquired I was told they are 'virtual dedicated servers' with no root access.
Anyway, for domain registration I have found them OK until now, I have 2 domains that are due to expire in November so yesturday I went to renew them. I paid a total of £13.58 for two domains to be renewed [...]
75 out of 81 users found this review to be helpful!
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Time Hosted: over 3 years
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
September 26, 2007
Rachal ( -no email- ) | 123reg was really good in the early days but ever since this pipex telcom guys bought it out and fired all the people i use to deal and also not invest in updating the systems we've been plagued by nothing but trouble - billing mistakes, domains not registering, email system falling on its face often, and the most annoying of all - unable to reach anyone by phone (30mins once on a premium line!) or having no answers to support emails for weeks on end. They may be the biggest but definitely the [...]
73 out of 81 users found this review to be helpful!
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Time Hosted: over 3 years
| 123 Reg Rating | N/A | | Customer Relation | |
September 20, 2007
Phil ( -no email- ) | I think it's vital that every customer removes their credit card details and opts to pay "manually" when renewals come up.
I did this a long time ago, whilst I was frantically moving all hosting elsewhere. Some of my domains are still registered with 123-reg, but I wouldn't trust this lot as far as I could chuck a grand piano.
81 out of 84 users found this review to be helpful!
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Time Hosted: over 3 years
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
September 19, 2007
Dave Shuts ( dave.shuts@b... ) | I've been with 123 for some years & never had a problem - until now!
The thing that has really p'd me off, is that when you host a site with them, or even it seems just register a site, they *give* you 10 *free* pop3 mailboxes per site. No biggie, I don't use them, so have never paid any attention to them.
However, this week I got money debited from my account for 15 thats FIFTEEN pop3 mailboxes renewed at £9.96 each plus VAT - a total of £175!!! I have another EIGHTY FIVE of these [...]
96 out of 100 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
September 4, 2007
pebs ( -no email- ) | Fine if you want a cheap hosting company. That is until something goes wrong and you have to contact their customer support which is very poor. You currently have to pay 10p a minute and once you call you are often told it'll be over a 20 minute wait on hold until you speak to an advisor so that's £2 of your money gone before you speak to anyone if you can get through.
By the way their contact page used to have a contact phone number to speak to someone but now it looks like they've now [...]
82 out of 86 users found this review to be helpful!
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Time Hosted: under 1 month.
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
August 12, 2007
James ( jlrrsmith@m... ) | I used this company to set up a simple website. I had 324 templates to choose from so initially it was simple. Then i started to run into some problems and tried using the support section. The customer support is totally crap. Every answer i received was a generic answer designed to help no one. The reply tab disappeared once they answered my question which left me no options to reply. They offered me an incentive of 50 quid from microsoft ad centre which i accepted, but, not only did i have to [...]
85 out of 94 users found this review to be helpful!
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Time Hosted: over 3 years
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
July 25, 2007
P.R.Stone ( pstone@u... ) | 123-Reg and Pipex - What a company!!
We are part of a large UK University and have used 123-Reg and the parent company Pipex, both for domain registeration and web hosting for a range of university projects. For a particular project, we used the Site Builder Package, and this has performed generally fine over the past two years or so. It's 'idiot guide' to website design is user friendly and simple, if not limited, but offers busy people easy access to website design and hosting.
However, [...]
96 out of 102 users found this review to be helpful!
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Time Hosted: 1 to 2 years
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
July 25, 2007
carl leafe ( woodhaven@b... ) | I have had problems with their new package for over a year but go nowhere. They are a total waste of time and should be reported. I wrote emailed and rung without any reply or help.
DO NOT USE THEM 1111111111111111111
91 out of 92 users found this review to be helpful!
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Time Hosted: under 1 month.
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
July 18, 2007
something special ( c@o... ) | These guys suck, they advertise products without fully describing limitations which confuses people into buying the wrong items and then it takes hours on the phone to contact support only to have them refund all the wrong things until you have an even more incompatible combination. You are lucky if they even email you the correct passwords for your hosting accounts.
AVOID THIS COMPANY!
69 out of 78 users found this review to be helpful!
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Time Hosted: over 3 years
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
July 16, 2007
Glyn Thomas ( londonthinguk2k@h... ) | Have been using 123 for years with great results up until recently. Support used to be a bit pricey but you got gd support. Service has gone down hill since Pipex taking them over, am sure the call staff are students on half term. Have seen them run other companys into the ground, had to move isp due to these jokers last year trashing f2s. Support has gone dia, no reply's to emails, ALL services thaey offer are now flaky. Control panel has failed more lately than ever. Were moving 250 [...]
80 out of 88 users found this review to be helpful!
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Time Hosted: 3 to 6 months
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
July 11, 2007
sean anthony www.seananthony.co.uk
( -no email- ) | i have been using instant site for around 5 months and i find it great. its a peace of pisss to use my site is always up and never once go down. i have loads of content on it and it loads up fine. i have email forwarding that works a dream i also have instant traffic which as given me the highest listing in google week in week out. yer the email support when i needed it when i first started was crap but if you pay the call charge ive never waited more then 4 mins and have alway got the answer [...]
88 out of 92 users found this review to be helpful!
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Time Hosted: 2 to 3 years
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
July 9, 2007
David ( greenspawn@o... ) | Agree with all the recent posters here.
I used their SiteBuilder to build and host my business web site and it ranks as one of the worst business mistakes I have ever made.
The service is so bad they can only be trying to run it down with a view to getting rid of clients contracted to services they no longer wish to supply.
They don't answer the phone . If you do happen to get through you get cut off.
If you manage to speak to someone who promises to phone you back they [...]
85 out of 89 users found this review to be helpful!
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Time Hosted: under 1 month.
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
July 5, 2007
Mark ( -no email- ) | They have managed to lose my domains, they have vanished from my control panel and despite sending four emails in the past two days still no reponse. Sounds like a job for Watchdog, there’s so many people experiencing problems with this company a bit of media exposure may give them a bit of a kick. Ok so they are cheap, but they are still committed to providing a service.
Avoid at all costs, they are nothing but a complete headache. They don't answer their phones, don't respond to emails, [...]
102 out of 104 users found this review to be helpful!
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Time Hosted: 3 to 6 months
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
July 4, 2007
jamie atkinson ( jamie_atkinson@m... ) | looks like i'm not alone then!!
i am very very new to web design and hosting - i've learned some basic and medium stuff very quickly. but thanks to my experience with 123 its become very frustrating.
all i need to do is set up a form on my site, something simple that e-mails me the results... i have read the patheitc help screens, i have had a go - recieved errors, i e-mailed support and got a very confusing response (but at least i got a response) i had another go and got no where fast so re [...]
97 out of 105 users found this review to be helpful!
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Time Hosted: over 3 years
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
July 4, 2007
Phil ( -no email- ) | I have one domain still hosted with these people, and when that expires I'll let it go. Day after day after day I get "Outlook is unable to connect to your incoming server" when I check for emails. Thankfully it's not an email address me or any of my known friends and associates use anymore, but I suppose there's a chance some old friend might try to contact me through it.
How many people are actually losing business because of this apalling service? Not just emails, what about web form [...]
78 out of 87 users found this review to be helpful!
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Time Hosted: under 1 month.
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 15, 2007
Andy ( -no email- ) | I registered with 123-reg with 2 .com names yesterday, but found out today it was against so trademark rubbish, so as worried as i was i tried to call them to cancel my orders.
I ended up waiting for hours before my mobile battery ran out, so i had no choice but to send them a e-mail, of which to my suprise they replied after only 4 hours, and told me i'll be refunded. But some how i still have the domains in my account???
Well hopefully the problem will be solved, and thinking about how much [...]
238 out of 320 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 7, 2007
Brian ( BMaund@a... ) | Been with this company for just under a year, when I first joined July 2006 I could get thro on the telephone and the staff were helpfull in answering queries and problem solving, however yesterday the 6th of June at 9.0am I was foolish enough to purchase another instantsite builder and another domain name, cost £32, built the site in 1 hour and published it as I believed to the internet, 28 hours later and 4 unanswered phone calls (your told "There is a waiting time of over 25 minutes", which [...]
86 out of 186 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 6, 2007
Oliver Gaffikin ( oli@f... ) | Control panel works OK, but if anything goes wrong, don't expect help. I've been on hold for over an hour at 10p per minute, no danger of any response though. I'll be moving all my, and my clients, domains. Any suggestions of a good registrar welcome.
74 out of 140 users found this review to be helpful!
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Time Hosted: over 3 years
June 5, 2007
Chris ( chris@c... ) | Why not all get together and issue Pipex with a law suite?
83 out of 165 users found this review to be helpful!
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Time Hosted: over 3 years
| 123 Reg Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 4, 2007
Elaine ( lainybroon@y... ) | Avoid 123 reg. I have been with them for eight years (never perfect - but okay )
but the service is now absolutely appalling. No replies to emails. After 8 days of no response. I called pipex customer services. I was assured my case would be escalated and taken to a supervisor.
Four days later - nothing.
I am moving all of my accounts which I am sure will not be without problems ( time, money hassle)
Do not be tempted by cheap domains. They do not have the business structure to run [...]
109 out of 180 users found this review to be helpful!
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