Always Webhosting review

General Impression

Always Web Hosting has grown to what it is today by providing the best customer service that we can.

Why Always Web Hosting?
Are you tired of site downtime caused by your hosting situation? Is your business suffering because you're spending too much time and money on your infrastructure? Or are you just looking for the smartest, fastest way to get your company online? Then you'll want to look into hosting with AlwaysWebHosting.com.

Virtual managed hosting provides you with a complete outsourced hosting solution - allowing you to get online fast, avoid upfront investments in hardware and staffing or training - all while retaining full access and ultimate control. More importantly, however we offer a 30 day money-back guarantee, and a 99.9% uptime and fanatical technical support.

Focus
We don't offer colocation, Web development, systems integration, or Internet dial-up. We focus exclusively on maintaining your Web servers. Our employees are completely focused on managed hosting - and they do it extremely well. You might say that we are an inch wide and a mile deep.

The AlwaysWebHosting.com network is located at FastServers/LayeredTech data center in Chicago, IL and Cedar Falls, IA.

Multi-homed Network
We buy transit from a number of backbone providers to ensure visitors will get to your Web site as fast as possible. We have SLAs with all of our providers to ensure packet delivery from your server. This, in conjunction with our BGP-routed network, 8 Tier 1 providers and over a gigabyte of connectivity guarantees 99.999% uptime and FAST packet delivery.

World-class Data Center
There's nothing shoestring about AlwaysWebHosting.com's facilities. Your server will be in a world-class, secured data center with 3 levels of security, plenty of UPS backup power, a 750 kw generator, and N+1 redundant HVAC systems. The center is Cisco-powered, and has a 99.999% uptime guarantee. What's more, our Intel Pentium processors and large inventory of replacement hardware ensure a 2-hour hardware replacement guarantee.

Rock-solid SLAs
We are so sure that we can meet or exceed your stringent requirements that we have put our guarantees in writing.

Network Details
The AlwaysWebHosting.com network has been engineered from the ground up to accommodate the high-availability demands of the internet's most popular websites. The Data Center and network have been optimized for outsourcing webservers.

Connectivity
AlwaysWebHosting.com multi-homed, redundant network utilizes connections to many major Internet backbones to ensure that data reaches the end-user in the fastest, most efficient manner possible. We also have peering agreements with local ISPs to allow fast delivery of packets when possible. Our network will keep you blazing on the Internet!

BGP4 Routing
AlwaysWebHosting.com runs the Border Gateway Protocol (BGP4) for best case routing. Our entirely switched, Cisco powered network employs Cisco class routers running HSRP (N+1 hot failover) to ensure that data can be routed even in the event of a router failure. The BGP4 protocol is a standard that allows for the routing of packets of information sent out from the AlwaysWebHosting.com Network. Each packet of information is evaluated and sent over the best route possible. Because of our redundant network architecture, packets may be sent via alternative routes even if they are being delivered to the same end user. Should one of our providers fail, packets leaving our network are automatically redirected through another route via a different provider.

Guaranteed Packet Delivery
AlwaysWebHosting.com pays our providers to make sure that packets of information are delivered to the end user's eyeballs. This offers significant advantages over simply peering with the major backbones. Peering agreements rarely include Service Level Agreements (SLAs) so no one is accountable for lost packets at congested exchange points. Because AlwaysWebHosting.com actually has SLAs with all our providers, we are able to guarantee that all packets will leave our network at full speed.

Bandwidth Utilization
The AlwaysWebHosting.com Network currently has plenty of excess capacity, even during peak hours. This allows for us to accommodate even the largest spikes in traffic that are often associated with the most popular Web sites. We are always adding network connectivity and new routes in an effort to make sure content is delivered to your users as efficiently as possible. A low bandwidth utilization also allows for maximum uptime, even if one of our providers has an outage ...just another reason to outsource your hosting to AlwaysWebHosting.com.

Network Providers
Our Network Providers are comprised of telecommunications companies that we work with to build and maintain our world-class network. We encourage you to learn more about the Network Providers that we work with to serve our clients sites as fast as possible over the Internet.

Our incredible state-of-the-art Data Center also ensures that you server is incredibly reliable, safe, and secure.

Straightforward Pricing
Get exactly what you want at a fair price - no hassle required.

Month-to-Month Contracts
All our configurations are based on month-to-month contracts. Not only does this make it easy to scale your server up or down at a moment's notice, it also assures you that we will earn your business every month through our outstanding technical support.

Guarantees
AlwaysWebHosting.com knows the critical importance you place on putting your your web site online and to keep it running smoothly 24x7. At AWH, we are confident that we will provide the world-class infrastructure, reliability, and world-class support that will exceed your expectations and you keep your site running like a dream that we back up our service with a 99.9% uptime guarantee, and a 30-day money back guarantee!

30-Day Money Back Guarantee
AlwaysWebHosting wants to be your more than your hosting provider, we want to be a partner to your online success. We know that changing hosts is not easy, but we want you to feel secure in your choice with us. Accordingly, AWH is proud to offer a 30-day money back guarantee. If, for any reason you are dissatisfied with us within the first 30 days of service, notify us and will will promptly refund any payments made to your account. (Excluding domain registration fees, as these are non-reversable and non-refundable per ICAAN domain registration policies.)

Accounts that are either cancelled, deactivated, and/or have services suspended for violation of our Terms of Service do not qualify for the 30 day money back guarantee.

99.9% Uptime Guarantee
You need your web site to be up. Period. Not half the time, not 90% of the time. Other hosts will promise 99%, but we all know that's not good enough, either.

We guarantee that your web site will be available at least 99.9% of any given month. Simply notify us in the rare chance that your site is down to begin accruing time. If the site's uptime is less than 99.9% we will credit your account for one month of hosting fees. The uptime guarantee does not include:

* Failures caused by custom configurations.
* Problems caused by the customer's mistakes or oversight, such as failure to pay for domain name registration or renewal fees.
* Dedicated servers. These servers' quality of service guarantees are included in the individual contracts.
* Service outages due to failure of non-AlwaysWebHosting.com operated equipment, including Internet failure or congestion and backbone failures.
* Failures of customer-developed CGI scripts or other programming/setup not performed by AlwaysWebHosting.com
* Sites that are disabled or removed for non-payment, violations of systems policies, or other reasons.

Data Center

The data centers have been engineered to avoid any single point of failure in our connectivity, power, or HVAC. And because the data centers are not open to the public, you can rest assured that only a handful of highly trained, level-three technicians will be allowed within close physical proximity to your server.

The AlwaysWebHosting.com network is located at RackShack.net's data center in Houston, TX. RackShack's ability to accommodate the high-availability demands and growth of your web sites made them an obvious hosting choice. The facility, code named "Imperial", features around 30,000 square feet of total space, redundant UPS systems, generator backup, VESPA detection systems, closed circuit monitoring of all areas and entrances, card key access, 24 hour guard manned security, redundant a/c systems, and fiber from 5 seperate providers. They are in discussions with three additional providers for the ultimate in redundancy.

Physical Security
This area is secure. The front door must be opened by the security guard who is on duty 24/7/365. Movement throughout the facility must be escorted at ALL times. There is no other entry door into the facility with the exception of the loading door which is protected by a roll down door and may only be operated with a security officer present.

Location
Houston is an ideal location for the primary data center because of the absence of natural disasters and its central location to the Internet backbone connections from all across the United States.

Carrier Room
This area is served by redundant Data Aire 26 Ton units as well as redundant power distribution systems. There are also redundant DC rectifiers. All fiber takes redundant paths throughout the facility as well as having dual entry.

Multiple Redundancy
Everything from the connections to the Internet backbone, to the Uninterrupted power supply (UPS) has at least one back up. Two additional generator units are in place to provide capacity for an expansion for another30,000 sq. foot.

Conclusion

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