Time Hosted: 1 to 2 years
| Blue Host Rating |   | | Features |  | | Cost | | | Customer Relation | | | Control Panel | |
January 22, 2011
Michael Wells ( leewells2000@g... ) | Let me tell you about my experience with Bluehost; first of all, let me explain my "wants". I guess I'm like any one else, I want to upload mywebsites, get everything up and running and not have to worry about it until I have to pay the bill again. Simple, not to much to ask for right?
On Bluehost, my first 8 months was hassle free, a webmasters web dream. However after you have to pre-pay them for a year that 8th month was the difference between night and day. It started with random [...]
86 out of 91 users found this review to be helpful!
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Support can respond to this negative customer complaint. |
Time Hosted: 3 to 6 months
October 5, 2010
Barney ( barneytormey@g... ) | My experience with Bluehost was very similar to the ones listed here. I placed my new website with them and soon after I got it up and running, I started having periods of downtime every day. Sometimes it was 10 minutes, other times it was over 1 hour. My site was developing a strong but small reader membership (over 300) when the site would go down. Not at all the type of service that I needed to promote my site.
I contacted Live Chat almost daily and was told that a “server upgrade” [...]
73 out of 84 users found this review to be helpful!
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Time Hosted: 2 to 3 years
| Blue Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
September 5, 2010
-anonymous- ( info@t... ) | often problems with access, email certificates, file limit as mentioned by others' will become a problem.
111 out of 117 users found this review to be helpful!
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Support can respond to this negative user complaint. |
Time Hosted: 1 to 3 months
| Blue Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
August 23, 2010
S Hammontree ( scotte68@s... ) | I have a shared hosting plan. I am using MODx and Wordpress. My site is currently under constructions. BlueHost does many things right. I really like the cPanel and the customer service is good. I have no complaints about up-time. My site has never gone down.
However, there is one thing that is NOT GOOD. CPU Throttling. I have absolutely zero traffic on my site and my account is being Throttled constantly. It causes periodic delays while I'm making changes to my site. What is [...]
93 out of 103 users found this review to be helpful!
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Support can respond to this customer complaint. |
Time Hosted: 1 to 2 years
| Blue Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
August 8, 2010
B Glasser ( nukecode@g... ) | I find bluehost to be very average at best. While their support can be excellent at times at others it's very poor. Their servers are a bit on the slow side and the grouped cpanel can be a bit cumbersome to someone with very little experience with it. Like my business partner who isn't much of a techie.
They supposedly offer unlimited hosting, but then limit the number of files you can have on an account. That wouldn't be bad except they can't even tell you how many files that is. I have had [...]
84 out of 86 users found this review to be helpful!
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Support can respond to this customer complaint. |
Time Hosted: 2 to 3 years
| Blue Host Rating | | | Features | | | Cost | | | Customer Relation | |
January 12, 2010
Eileen ( n_b0dy@h... ) | I was subscribed to bluehost for almost 2 to 3 years. But recently I had some problems with my files on the server being edit or go missing. Suddenly my admin panel will not be working. For the first round, i re-uploaded my admin panel and did not contact bluehost. But after sometime not even logging into my ftp account, the missing file problem arise again. This time i contacted bluehost. I understood from some articles that their server was hacked recently and when i mentioned that in my [...]
99 out of 112 users found this review to be helpful!
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BlueHost provides security for all servers. However it is up to the end user to ensure that any 3rd party applications, scripts etc. are kept up to date to prevent your site from being hacked. We provide SimpleScripts for free to all our customers which will alert you when a new version or security update is made available but it falls on the customer to actually update it. We perform courtesy backups of your data as well but it is also recommended that you perform backups to your local [...] -- bluehost.com representative |
Time Hosted: under 1 month.
| Blue Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
December 18, 2009
-anonymous- ( -no email- ) | Blue host from my experience cannot host Joomla website. Their tech support don't know how to put a Joomla website online although their sales people tell you that they have scripts which can be used to host Joomla website. So beware they will lie to you that they can host a Joomla website but they are lying to you. l spent 6 hours of my time trying to host a Joomla web site with them and all they tried to do was to lie to me and and try and wanting to eventually take my paid subscription, but [...]
112 out of 124 users found this review to be helpful!
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BlueHost provides all users with a free account to SimpleScripts which installs Joomla in under 15 seconds. Joomla works very well on BlueHost servers and is recommended by many Joomla sites including joomlabear.com and youjoomla.com. -- bluehost.com representative |
Time Hosted: under 1 month.
| Blue Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
December 18, 2009
Dave ( rdavemail-temp@y... ) | I just signed up with Bluehost, but after the payment was taken and my account was created, the account was canceled.
The reason given was incorrect contact info. I called their support line, and was told that I would have to snailmail my ID and also give them my password in order to activate my account - i.e. there was no problem with the contact information with my account.
I don't see any reason why I should have to give my password to them to activate my account, so I canceled [...]
97 out of 107 users found this review to be helpful!
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For fraud protection and ICANN registration rules we require customers to provide correct customer data. Bluehost verifies every customer to ensure the transaction was authorized and we automatically suspend any sites with bad contact information until the user verifies they are the account holder and provides it. This is for the protection of the credit card holder and end user. -- bluehost.com representative |
Time Hosted: 1 to 3 months
| Blue Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
December 16, 2009
Russ ( cole6064@c... ) | BlueHost customer service is consistant, promp, courteous and satisfied my questions every time. The control panel is easy to navigate from first use. BluHost delivers! I'm glad we went with BlueHost.
63 out of 80 users found this review to be helpful!
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Time Hosted: over 3 years
| Blue Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
November 15, 2009
Maynard ( info@m... ) | I run several domains and subdomains on one bluehost account. I have SSL on one domain, running OSCommerce.
I haven't had any big problems, I find them helpful on customer service, and uptime is as quoted or better.
Their server setup is very flexible for php, allowing me to set individual php.ini files.
I wouldn't have known that cPanel had been limited, because it has lots of useful functionality.
It's great value for money, and I'm a happy customer.
111 out of 126 users found this review to be helpful!
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Time Hosted: 1 to 2 years
| Blue Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 18, 2009
mitch o'daniels ( zHrjWaW22BNP4yBq@r... ) | I help a friend manage her BlueHost account and interact with BlueHost on her behalf. Their support is about as knowledgable as a tween with interweb access. I am not a "web professional" nor a site designer. I play in a bigger technology pool.
They have crippled cPanel features
They have injected ANNOYING and unprofessional upselling modules in cPanel
bluehost subdomain cPanel app is BORKED:
sub.sub.domain to /path/path2 mapping is VERY BORKED
BlueHost has no resolution for [...]
109 out of 125 users found this review to be helpful!
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Support can respond to this low rated customer complaint. |
Time Hosted: 6 mo. to 1 year
| Blue Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
September 9, 2009
-anonymous- ( -no email- ) | Bluehost is best host firm in market.. CRM and their products are really amazing.. Price is very low. Related to the this price, all features are like free..
97 out of 113 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
July 4, 2009
John Adams ( johnadamsmam@g... ) | Unfortunately, I have about 30 domains at Bluehost and about 10 sites. Bluehost is NOT the place to go for anyone with multiple domains.
The Bluehost "Abuse" department is run much like a totalitarian state. "there is no appeal" , "you must..or...", "we will terminate" ...
Most recently, UNLIMITED disk space? Ha. What they don't tell you is that you are limited to 50k files. Figure that one out and you'll see that unlimited does not mean unlimited. They then state (see other's comments [...]
81 out of 85 users found this review to be helpful!
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Bluehost limits the number of files in an account to 50,000. The size of the files is unlimited. If you have large numbers of files that you are archiving, you can simply zip them up into one file and store that rather than thousands of small files. -- bluehost.com representative |
Time Hosted: 6 mo. to 1 year
June 27, 2009
Rick ( rick@s... ) | Bluehost has a much deserved reputation as a spam friendly host - they host literally dozens of scam sites, disguised to look likr government web sites and business opportunities, when in fact they are phishing and scam sites.
Can you trust a host like this with your domain? If you happen to be on a shared server that also hosts one (or more) of these scammer sites, and the scammer gets blocked - so do you! This means that your site is offline until the spammer / scammer is removed.
121 out of 133 users found this review to be helpful!
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Bluehost takes spam seriously and if we come across the site or when it is reported we suspend any accounts that are sending out spam. When we suspend an account for spamming it does not adversely affect any other accounts on our system. -- bluehost.com representative |
Time Hosted: 1 to 3 months
| Blue Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 16, 2009
Joshua Henry ( josh@s... ) | Blue Host is great for shared hosting!
Their support and features is great for early starters. However when its time to upgrade, its time to move on.
I've moved to Accurate Hub Networks with my VPS and how just recently upgraded to a physical server.
105 out of 115 users found this review to be helpful!
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Time Hosted: over 3 years
| Blue Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
May 7, 2009
Heather ( verdraengen@g... ) | Experienced massive dataloss on work that took me weeks to complete. Bluehost representatives (grunts as well as supervisors) treated me like absolute garbage after losing weeks of my hard work. I simply asked for them to submit something to me in writing, or to somehow give me some proof of a hardware failure that I could present to my superiors to explain why my work had suddenly gone missing. I was spoken to informally, disrespectfully, and was told that it was my fault for hosting my data [...]
108 out of 121 users found this review to be helpful!
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While we perform courtesy system backups regularly and allow users to restore a site in the event of data loss/corruption, the client should always keep a local backup. -- bluehost.com representative |
Time Hosted: 1 to 2 years
| Blue Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
May 5, 2009
Shane ( sgspowell-sasca@y... ) | Stay away from BH. Unlimited does NOT mean unlimited.
I was with them just over 1 year. I had 5 personal/family domains (photos and blogs) and one not-for-profit domain. Minimal bandwidth on all of them, but considerable amounts of disk space due mostly to 4 Gallery2 installs. But, that's ok, they say unlimited storage right! Wrong! My account was disabled due to some misunderstanding. Fair enough, but in the process of diagnosing the cause for the disable, I was informed that they [...]
116 out of 123 users found this review to be helpful!
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As seen in our terms of service at: http://www.bluehost.com/cgi/info/terms.html
Unlimited Hosting Space. BlueHost.Com does not set arbitrary limits on the amount of disk space a Subscriber can use for the Subscriber's website, nor does BlueHost.Com charge additional fees based on an increased amount of storage used, provided the Subscriber's use of storage complies with these Terms. Please note, however, that the BlueHost.Com service is designed to host websites . BlueHost.Com does NOT [...] -- bluehost.com representative |
Time Hosted: 1 to 3 months
April 24, 2009
Don Freeman ( don_freeman@c... ) | I would not recommend bluehost. Our forum on our website, which sees little to no use, got hacked by a spammer. This was a free program provided by bluehost to it's customers, PHP BB3. I was told after our forums got hacked by spambots, that I would have to find another webhost, no if's and's or but's about it. I removed the forums from our site, and they still refused to allow me to have my website hosted there. This is / was a simple website for a group of guys that play a golf game [...]
81 out of 92 users found this review to be helpful!
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It is the users responsibility to keep scripts and open source programs up to date. The site owner did not perform a number of critical security updates to the phpBB installation on the account and the account was compromised. The user was unable to fix the issues on the site in a timely manner and the account was refunded for the remainder of the hosting term paid for. -- bluehost.com representative |
Time Hosted: 3 to 6 months
| Blue Host Rating | | | Cost | | | Customer Relation | | | Control Panel | |
April 8, 2009
Jason ( noemail@n... ) | Terrible. Shared web hosting was slow with frequent downtime. Canceling your account is a cat and mouse game and nearly impossible to find the correct link. After canceling my account, it took 5 months for them to stop try to charge my bank for hosting that I canceled awhile ago. I had to display the e-mail that I sent and the correspondence with a sales/support rep that had told me it was canceled. After threatening BBB contact if they did not cease and desist, they quit their e-mails and [...]
78 out of 87 users found this review to be helpful!
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There are a number of independent review sites showing our availability and uptime. All hardware is subject to failure in any hosting environment and we do our best to mitigate any downtime as well as notify users of any unscheduled maintenance or downtime. Cancellation of your account is easy and can be done via the cpanel billing center or by calling our billing department. -- bluehost.com representative |
Time Hosted: 1 to 3 months
| Blue Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
March 4, 2009
VICTIM OF BLUEHOST.COM ( FAMCUE@H... ) | REPORT YOUR COMPLAINTS OF BLUEHOST AT THE BETTER BUSINESS BUREAU OF : saltlakecity.bbb.org/
I OBTAIN A 36 MONTH TERM PLAN, PAID $900 (ALSO OBTAINED AROUND 50 DOMAINS) WITHIN LESS THEN TWO MONTHS THEY CLOSE MY ACCOUNT, I ASK WHY, THEY SAID VIOLATION TO THEIR TOS, SUCH TOS I NEVER RECEIVED, BUT ONCE READ, THEIR WAS NO VIOLATION.
I SAID SEND ME THE INFORMATION THAT VIOLATED SUCH TOS, THEY REFUSE.
I FILED MY COMPLAINT WITH THE BETTER BUSINESS BUREAU.
ONCE I SEE THE INTERNET, BLUEHOST.COM IS A [...]
87 out of 98 users found this review to be helpful!
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While we allow an unlimited number of domains on one account there are limitations to the amount of resources a single user account has access to. If your account grows too large you may need to purchase a second hosting account and move some of your domains to it in order to have more hosting resources available to you. -- bluehost.com representative |
Time Hosted: over 3 years
| Blue Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
February 17, 2009
Rob McDonell ( arkangles@a... ) | I've used BlueHost for years, and generally been satisfied until recently. Several times now they've deactivated my account without warning because of CPU usage by my database. The trouble is they give absolutely no warning and no second chance , they just shut you down completely. You can't even FTP in to see what happened or look at the logs or anything. Most unsatisfactory.
115 out of 126 users found this review to be helpful!
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The customers MYSQL queries were not optimized or using caching and were constantly causing performance issues on the server. The site was suspended until such database queries were fixed and then re-enabled. The customer resolved the issues and the site is still hosted on our system. -- bluehost.com representative |
Time Hosted: 1 to 2 years
| Blue Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
February 9, 2009
Tommie Allison ( -no email- ) | Love the tech support, friendly customer service and all the features in the Control panel. Cost is great, no problems in setup. Great hosting service.
79 out of 100 users found this review to be helpful!
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Time Hosted: 3 to 6 months
| Blue Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
January 28, 2009
pragma5.net ( trident.software@g... ) | They can disable hosting in any moment without any notice.
Just send a message:
"WEB HOSTING ACCOUNT DEACTIVATED
I don't know any other reasons than the one noted above, but the president has made a note that you need to find a different hosting company!!!
Is it a reliable company???
82 out of 86 users found this review to be helpful!
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The account was shut down for violating the terms of service and abusing our system. -- bluehost.com representative |
Time Hosted: over 3 years
| Blue Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
December 11, 2008
Max Elliot ( webmaster@w... ) | I've read through some of the remarks left here and having worked for hosting companies I've got to say that some people are giving Bluehost an undue negative rap. Things like advertised uptime are, in fact, referring to overall network uptime, not individual servers. Issues with receiving full refunds are unreasonable. It doesn't matter if you've been hosting a month or a year, if you've hosted, you've received service.
I've been with Bluehost for years and have never had any reason to [...]
106 out of 120 users found this review to be helpful!
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Time Hosted: over 3 years
| Blue Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 6, 2008
Bryan ( shield1@b... ) | We've been with Bluehost for over a year now, and I've had accounts with them dating back 3 years. At first Bluehost was a fairly responsive and quality host, however those days are long gone. As it began to grow it fell apart? Especially in customer service, which Bluehost fails so miserably at, they don't even have a customer service department. You end up dealing with their hit or miss tech support or sales, which love you when you sign up, see you as a burden there after. They're the kind [...]
95 out of 107 users found this review to be helpful!
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Our customer support department is available via chat/phone/helpdesk 24/7 per day and is based in the USA. All servers and backend systems are kept up to date with the latest software versions and email alerts as well as system notes are posted for users before upgrades take effect. -- bluehost.com representative |
Time Hosted: 2 to 3 years
| Blue Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
May 11, 2008
Alex Crooks ( alex@a... ) | I've been using Bluehost for two years and I'm happy to say that they're my favorite hosting company.
Not once have I noticed any downtime and whenever I've had a problem, their customer service replied very quickly (within 24 hours).
That and the cheap prices make it amazing.
75 out of 88 users found this review to be helpful!
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Time Hosted: 2 to 3 years
| Blue Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
March 12, 2008
david t ( zerocredibility@h... ) | I am reasonably happy with Bluehost. I have several accounts and domains with them.
Customer service is good - they answer at least and you can get to speak to someone. May not be able to help though.
The email seems to be unreachable sometimes - very frustrating, maybe they do software upgrades/maintenance in the middle of the night - which is the middle of my day!
Facilities and tools with Control Panel are good.
80 out of 89 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| Blue Host Rating | | | Control Panel | |
February 16, 2008
Jennifer ( jojojovich@y... ) | I've needed to call in multiple times to be able to sign in just to upload things. Sometimes the via-the-cpanel sign in will work, sometimes it won't work, and calling in gets several different answers and I've had it happen where they end up saying they don't know. I've talked to others who've had the same sign-in trouble so it's not just me.
It's hard for me to get past not being able to sign in easily... so unfortunately I need to hunt for a different host I hate to say it; I hate the [...]
99 out of 107 users found this review to be helpful!
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Issues signing into your account are generally browser specific due to blocked cookies. Our system requires cookies to be enabled for the login session so it can properly handle all of your requests. -- bluehost.com representative |
Time Hosted: 2 to 3 years
| Blue Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
January 16, 2008
Crazy Penguin ( -no email- ) | I had nothing but problems with Bluehost. Excessive downtime, email doesn't work, and you can't even run programs like Wordpress or phpBB forum without gettng cpu overload errors shutting down your site for five minutes each time it happens. Bluehost crams way too many accounts on one server. Webpages load very sssllllooooowwwwwwww.
Out of the 20+ hostng companies I have used, Bluehost is the very worst one. Bluehost isn't just terrible, they are extremely terrible. Avoid Bluehost at all [...]
109 out of 123 users found this review to be helpful!
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The Crazy Penguin is a user who has not hosted with us in years. He still goes around promoting other hosts and placing negative reviews everywhere about us because he had an email issue with his ISP that we could not help him with. -- bluehost.com representative |
Time Hosted: 6 mo. to 1 year
| Blue Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
November 24, 2007
Tran Spospec ( transpo_spec@l... ) | First of all, there is no such thing as a "perfect" web hosting provider. However, Blue Host comes very close to perfection.
I have used about 7 others in the past 5 years, and none compares in overall performance, quality and satisfaction. My previous was iPowerweb, which is also good, but not quite as good as Blue Host.
Currently I am hosting 3 domains with Blue Host, and I recommend them very highly to others I know who are searching for a reliable provider.
Their customer support [...]
82 out of 97 users found this review to be helpful!
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Time Hosted: 1 to 3 months
| Blue Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
November 6, 2007
Blake ( blakis08@g... ) | BlueHost is simply a great host.
I didn't know what to expect when I bought my hosting account (with my free domain!) until less then 2 hours later when my domain was already up.
I guess I am use to NameServer changes taking forever, at least with my last domain that was. BlueHost is a very easy host to use and their features are just as abundant as anyone elses.
Thanks Blue!
72 out of 86 users found this review to be helpful!
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Time Hosted: 3 to 6 months
| Blue Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 1, 2007
Jullian ( jullianawesome@y... ) | I still do not know why does this bluehost ,
it is the first time to deal with a professional place that uses luck in their business, it is i needed to change something called cname for one of my domain names ad during my conversation with one of the cs agents he mentioned it will take only 2 hours the i tried to change the cname of another subdomain and the reply again was it will take from 24-72 hours and when i told the new cs agent, how is this last time it took only 2 hours he replied [...]
92 out of 105 users found this review to be helpful!
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This reviewer is upset that DNS prorogation time is unreliable and handled individually by servers and ISPs. We do not have control over the ISP DNS updates and therefor the user was "lucky" that his name change occurred quickly once and "unlucky" that it took longer the second time. -- bluehost.com representative |
Time Hosted: over 3 years
| Blue Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
May 31, 2007
John Quinlan ( john@u... ) | I have been using Bluehost for over three years and have only ever had one problem when one of their servers blew up, all of my data was migated to another within 8 hours.
I have no problem recommending them to my clients and have had not one complaint from them either.
PS I do not work for them or have any relationship with them at all other than being a customer. When I saw this site I felt compelled to write this glowing report as the other tossers out there such as ipowerweb etc are [...]
103 out of 169 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| Blue Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
February 13, 2007
Manuel ( dev@c... ) | Simply the best. After having tried with two duds and found this amazing hosting company. Absolutely no complains. Unbelievable customer support. Courteous and fast, even at 2:00AM. Lots of space for low $$. How can they do it? You will feel right at home 10 minutes after you subscribe when their first e-mail arrive.
117 out of 179 users found this review to be helpful!
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Time Hosted: 1 to 2 years
January 25, 2007
Chris ( chris@w... ) | Bluehost has much to offer at a really good price but be prepared for alot of downtime, short episodes but frequent. Also, I had a bad experience where the sites I host with Bluehost became completely unavailable. When I called their support team, they told me that my ISP blocked their IP. WHAT THE ?!#% At this point all of my clients' sites were down and my company also. I had to call my ISP and hold forever on the phone and it took hours before I could resolve the issue. Now, although this [...]
249 out of 326 users found this review to be helpful!
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Downtime due to external sources is not something that we can resolve. A great resource for checking the status of your website is: http://downforeveryoneorjustme.com. -- bluehost.com representative |
Time Hosted: 3 to 6 months
| Blue Host Rating | | | Customer Relation | | | Control Panel | |
January 22, 2007
Shikar ( jc@w... ) | Bluehost used to be good. Good price and quality. But it looks like now we (the customers) are the victim of their succes. They are not able to handle all the new customers and now the uptime is terrible. Every day I experience that my sites are unavailable for some time. And all the tickets I send in do not help. They just reply that all seems to be ok now. Since the reply takes a few days, most of the time I get the reply my site is up again but the uptime is more like 70-80% than the 99.9% [...]
89 out of 190 users found this review to be helpful!
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Support can respond to this negative customer complaint. |
Time Hosted: under 1 month.
| Blue Host Rating | | | Customer Relation | |
December 17, 2006
ssddrr ( scott.droege@g... ) | This review is as a new Bluehost customer. I've had trouble uploading my website which is to be expected when changing host companies. The problem, though, is that I've had six email exchanges and two phone calls with BlueHost's tech support and each tech support person gives me a totally different reason and solution for the problem. It looks like the problem is finally solved after the eight contact.
I changed to Bluehost from Dreamhost because it was less expensive, but with Dreamhost [...]
93 out of 192 users found this review to be helpful!
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Support can respond to this negative customer complaint. |
Time Hosted: 3 to 6 months
| Blue Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 28, 2006
Christina Arasmo ( carasmo@g... ) | This is the very best host there is. Period.
The service is awesome, the array of features is astounding, the price is low. Wow!
They host Ruby on Rails!!!!
6 add ons for free! Amazing!
They tech guys are US based. 24/7 phone support. Ticket system is organized. Man o man!
183 out of 301 users found this review to be helpful!
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Time Hosted: under 1 month.
| Blue Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 5, 2006
Adam ( Adam@I... ) | Bluehost is a scam and a fraud...
Boy do I have a nightmare story to tell you, a couple of months ago I was looking for website builder to build a website dedicated to my family I and stumbled upon one called bluevoda, it was a free download, so I naturally took advantage of the offer. Over the course of the next few weeks I proceeded to build my website with this bluevoda and I eventually got pretty good at it. Then I discovered to my novice surprise that I needed something called web [...]
213 out of 379 users found this review to be helpful!
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Support can respond to this negative customer complaint. |
Time Hosted: 3 to 6 months
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August 29, 2006
Simon ( -no email- ) | Bluehost has had numerous issues with there servers/boxes having too many accounts. This causes overload of processes which effects emails, speed, and all control panel usages. Their tools such as SSH is good and all other tools are standard. But if they could figure out a way to lessen the amount of account to one box, this would put there hosting service at the top.
Everyday their servers are overloading during peak hours. The community is starting to be aware of this issue but no action [...]
200 out of 321 users found this review to be helpful!
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Support can respond to this negative customer complaint. |
Time Hosted: 1 to 3 months
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August 23, 2006
andrew ( bbrevolt@y... ) | Long Story Short: Bluehost sucks.
As you can tell from the chat transcript I was trying to be as nice as possible for 2 reasons. I wanted a full refund, and the guy is just a peon in the company.
Richie: Welcome to our real-time support area, my name is Richie, how can I help you today?
andrew: Hi Richie, I need to cancel my account and get a refund. I should be entitled to a full refund seeing as how I did not recieve the service advertised as 99.9% uptime, my domain is ********.
andrew: [...]
180 out of 322 users found this review to be helpful!
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Time Hosted: 1 to 3 months
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August 15, 2006
angry website owner ( -no email- ) | 31 hours of down time for 865 websites, including mine on august 14-15th 2006. After multiple calls, emails, and posts on their forums (which they deleted, but I took screen shots of all my posts) They finally get the site back up. They advertise 99.9% uptime, but cannot offer it. The customer service was horrible, and I wish I never transfered my hosting to them. Needless to say, I switched and I am just waiting on the nameserver transfer to be completed. Customer service left a nice note [...]
198 out of 334 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
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April 23, 2006
sondra jordan ( sondrajor@c... ) | One of the problems I have with Blue Host is although they don't offer web design services, they still provide names of staff in their company who purport to be web designers - which ofcourse they're not. Or atleast the one i had experience with does not. He was totally clueless about the basics of web design and wasted my money and time for all of four weeks. I say that goes to the responsibility of Blue Host. Since they provide the names, they should take some liability for the results.
197 out of 329 users found this review to be helpful!
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Time Hosted: 1 to 3 months
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August 5, 2005
Ian Bamforth ( ian.bamforth@b... ) | Bluehost provide a fairly good package - providing almost everything you need at a very reasonable price. BE VERY CAREFUL if you wanted spam filtering though - although they provide Spamassassin, they don't let you use sa-learn, so you can't really use it at all.
If you like thousands of spam emails, or don't intend using email at all, Bluehost may be right for you. They have an excellent selection of pre-installed tools for you, masses of disk-space, and the reliability has been good so [...]
177 out of 315 users found this review to be helpful!
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