WebHostingTop » Providers » cihost.com This C I Host review mainly cover a general impression of cihost.com product features like reliability and customer support, data center, price & more. Brand listed since 2005.
cihost.com overviewAbout C I HostCI Host has been in the web hosting business since 1995, making them one of the early innovators in the industry.
Throughout the years, they have strived to continually improve their services by offering a wide array of choices to their customers. Additionally, CI Host has created a non-traditional corporate environment where feedback from customers and employees is channeled to their Quality Assurance Department so that they can constantly meet the needs of a fast-growing and ever-changing medium. Because of this, CI Host can enhance each of their products and services on a continual basis and deliver the latest features that are requested by their customers.
Today, CI Host is able to offer their customers shared, dedicated and all flavors of hosting in between. C I Host's portfolio of services was created with the small-to-medium business (SMB) in mind. All of their services are backed with a no-questions-asked 30 day money back guarantee.Website research for C I Host on July 31, 2005 by WebHostingTop No website coupons announced! Looking to get a great webhosting deal using vouchers ? Checkout our current web hosting coupons list! If you manage this brand, you must be logged in to update your promotions!| Contact information is managed by admin(at)cihost(dot)com[login] | | Owner: | | | Web Site Title | Managed Web Hosting - Dedicated Servers, Server Colocation and Business Managed Hosting - C I HOST - Enterprise Web Hosting and Colocation Solutions | | Website Description | Highspeed webhosting solutions. Web page design and consultation, domain name registration, virtual domain routing, and online ecommerce. | | Email/Contact | admin(at)cihost(dot)com | | Statistics | | Site in business since | 26-Apr-1997 | | Links to the site | 516 | | Alexa Popularity Rank | 1333182 (1 best) | | Site language | en | | Details for www.cihost.com website | | Website Name Servers (DNS) | cihost.com:64.182.161.148
MX::smtp2.constellate.com:64.182.161.153
MX::smtp1.constellate.com:64.182.161.152
ns3.propagation.net:63.249.128.204
ns4.propagation.net:63.249.128.203
ns.cihost.com:216.221.162.81
ns.propagation.net:216.221.160.10
ns1.lax.propagation.net:216.221.160.10
ns2.lax.propagation.net:216.221.162.106
ns2.cihost.com:216.221.162.111
ns2.propagation.net:216.221.162.106
| | Server Software | Apache | | Website IP | 64.182.161.148 | | IP Location:Country/State/City | United states / - / - [See Hosting in United States ] |
Web Host C I Host Sells Shared Hosting to X7 - Web hosting provider C I Host (www.cihost.com) announced on Tuesday it has sold its shared web hosting business to X7 Hosting (www.x7hosting.com), a web services provider operated by Hostopia (www.hostopia.com). Just less than a year ago, Hostopia itself was acquired by Deluxe Corporation for about $124 million Canadian. According to the press release, the sale allows CI Host and Cassiopeia Internet to "focus on their managed, dedicated and colocation hosting for their mid and large market enterprise customers while ensuring improved services for the accounts to be acquired by X7 Hosting." C I Host, which celebrates its 13th year in the industry next month, has traditionally focused on the small and medium business market. However, with the return of company co-founder Erin Bullock in August as executive director of business development, C I Host has made significant changes to its business strategy, concentrating more on the enterprise market. "We believe that focus and specialization is a key factor of success in the hosting marketplace," says Chris Faulkner, founder and CEO of C I Host. "Our company growth and operational expertise has moved towards the mid-and large market services." Along with this focus on mid-and large market services, C I Host plans to refine its customer services, including the introduction of dedicated sales and support teams to better meet the needs of customers. Additionally, C I Host has also signed a marketing agreement with X7 Hosting to refer new small business users interested in shared hosting and related services to the X7 Hoisting service. According to the X7 Hosting website, which currently offers an FAQ page addressing the acquisition, existing customers of C I Host will see no visible changes to their accounts during the migration. Starting April 1, X7 Hosting customers will be able to login to their new X7hosting.com control panel and access their email via webmail. The Dallas/Fort Worth-based C I Host recently expanded both its corporate office and data center space. In October, the company leased 60,156 square feet in two buildings in northwest Dallas for a new corporate office and data center location. The company also announced it will soon open a 60,000 square foot data center space in Dallas. [ ... search all cihost.com news ]  No official account on Twitter yet!  No official account on Facebook yet!  No official account on Linkedin yet!  No official Blog yet!  No official Forum yet! | Date | Total Domains [Estimated only] | Situation [Gain domains or Loss domains] |
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| April 30, 2012 | 7926 | +22 | | April 23, 2012 | 7904 | -31 | | April 16, 2012 | 7935 | +199 | | April 9, 2012 | 7736 | -31 | | April 2, 2012 | 7767 | -434 | | Brief overview of few months from previous years | | December 26, 2011 | 8201 | -30 | | December 19, 2011 | 8231 | -2607 | | December 27, 2010 | 10838 | -38 | | December 20, 2010 | 10876 | -3090 | | December 28, 2009 | 13966 | -39 | | December 21, 2009 | 14005 | |
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The quick stats of C I Host ranks shows a note average of 0.5 out of 17 opinions and price range $1 - $599. As customer/visitor you can rate this provider. If you are part of support, you can respond to these cihost.com reviews by login as company or registering a free account! Time Hosted: over 3 years
| C I Host Rating |   | | C I Host Features | | | C I Host Cost | | | C I Host Customer Relation | | | C I Host Control Panel | |
November 17, 2009
Disgusted ( disgusted@c... ) | This activities company are absolutely CRIMINAL. If you're looking for a host do not even consider them. If you are using them be sure to retrieve a copy of your data before canceling. They are currently blackmailing me into renewing our contract by withholding access to our data and our client data on our dedicated server. All attempts to cancel aren't acknowledged. The WORST company I ever had the displeasure of dealing with.
62 out of 66 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 1 to 2 years
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December 4, 2008
Jeff :: jeff@jeff-net.com ( jeff@j... ) | I am wanting to file a class action lawsuit against CIHost. I got a call from a collections agent this morning. I left them almost 2 years ago. I cancelled every way I know how, and they are still saying I owe. I don't have time to fight this.
I WANT TO FILE A CLASS ACTION LAWSUIT.
Email me if you want to be a part of it at jeff@jeff-net.com.
101 out of 103 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 2 to 3 years
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December 1, 2008
Sean ( -no email- ) | I signed up for hosting with CI Host in the first qtr of 2003 through mid 2006. I had many accounting issues with CI HOST, but thats another complaint.
I received a collection notice from ESCALLATE for service in April 2003. The funny thing is that CI HOST did direct billing from my bank account until 2006 with everything paid in full when we left CI HOST.
When we call ESCALLATE, they say we need to talk with CI HOST and the $50 will go on my credit report if I don't pay now.
When I [...]
96 out of 98 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 6 mo. to 1 year
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February 1, 2008
Past Employee ( Exemployee@c... ) | I was there during the great Name Server outage....it was simple, a virus was introduced into the server and opps..all IPs were detached from domain names. It took several hours just to figure out what was going on. The lower end techs were locked into the building and given a statement to read to the thousands of callers that was a flat out out lie! I don't think the truth ever did leave the building. (it was bad press to let the world know that they couldn't block a virus intrusion ) The [...]
56 out of 63 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 1 to 3 months
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November 24, 2007
Bill ( unhappycustomer@c... ) | “INCOMPETENT” is an understatement to describe this company. I have NOTHING POSITIVE to say about this company. Our experience with CI Host has been nothing short of HORRIBLE. We opted for a 3 months trial hosting but our site never got off the ground. CI Host’s server was down frequently and someone dropped the ball at CI Host and never activated our site while we were being billed for the service.
Trying to find someone to help us with the problem was a nightmare. Everyone shirks [...]
67 out of 75 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 1 to 2 years
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September 16, 2007
peter ( peter@p... ) | In the past year, I have called CIHOST perhaps 10 times because my site has been down, 4 of those in the last 6 weeks. On all 4 occasions, I identified that the site was down, not CIHOST. This begs the question: How many times has the site been down and I did not notice?
It is hosted in Los Angeles on a Linux server. It usually takes a few minutes to get thru on the phone, and a few minutes after that the site is back up. In addition, I have noticed very slow service at times.
Though I [...]
70 out of 76 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: under 1 month.
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December 7, 2006
Roger ( rsmisc@h... ) | I have now read many reviews about this company and I wish I would have done more research. Epinions.com has many negative reviews as well. I would have never decided on C I Host if I had read these reviews. I never made it past 5 days in the trial period. My problems started when I was using their online chat with their sales person Jason Brice. After a slow response from him which I understand happens with online chat, he asked me to hold on. I waited about 15 minutes. I finally go [...]
96 out of 180 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 2 to 3 years
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December 7, 2006
Victor Rojas ( vicroja@h... ) | CiHost is the worst thing i've ever had. We have lost 12 customers for their faults.
We had a dedicated server for 1 year and the service was just ok, 4 processors, 4GB RAM, 3x120GB HD, USD$6721 and the service was just ok. And at the end of the contract, after our on-time cancellation, we were billed again. Besides we have an innovator (50/month) and 1 starter (15/month) shared plans and both of them are hosted on the same overloaded server. At least 9times/day the site is off-line and the [...]
91 out of 165 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 2 to 3 years
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October 4, 2006
Jay ( jay@j... ) | CI Host used to be a great company. I referred all my customers to CI Host.
Now it's a different story. I've had 4 outages just this year. Two of the outages were 72+ hours.
Their tech support is young, rude, inexperienced. Their admins are worthless. Usually if there is a problem I have to tell them how to fix it. They're too busy playing xbox games to help customers.
They completely lost all of the data on an 80 gig partition, and then told me that I should have purchased [...]
157 out of 276 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 2 to 3 years
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August 14, 2006
Jared ( bob@b... ) | Well, my company used CiHost before I was hired, and since I haev been hired we haev started another website with them. I have only been here 6 months, and the site has gone down for hours at a time, lost email, had files get reverted to previous versions, and other strange things. I whole-heartedly agree with everyone who says that CiHost's customer service is pathetic, every time I call I have to sit on hold for over an hour. A couple of times I was able to get a response on their online [...]
350 out of 474 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: under 1 month.
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August 14, 2006
jyoung ( jyoung@n... ) | I purchased a year’s subscription to e-Files marketed by CI Host. I have NEVER been able to access my account. Whenever I enter the account name given to me by CI Host, I receive the message that the no such account exists.
I called both toll free phone numbers listed on the CI Host web page. Both numbers were answered by the same person, who had never heard of e-Files. He said he would contact a technician who would call me back, I never received a return call.
I have received [...]
174 out of 323 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: under 1 month.
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July 11, 2006
JordanCP ( jpeterson169@c... ) | On July 4th a guy that I was helping get a site up asked me to setup an account with CIHost. Went through the online purchase... but never got any confirmation email from them so that I could activate the account. Called sales (they are quick to answer!) to see if the order had going through and it had, but they said I had to talk to Tech support to have them resend the activation email. I've contacted them twice now by phone and I think 3 times by email. Still nothing. For paying $200 I'd have [...]
197 out of 309 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 1 to 3 months
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June 9, 2006
Former CI Host Employee ( blah@b... ) | As a former CI Host employee from a few years back for a few months in their sales department, I can confirm the low opinion of CI Hosts services from the previous reviewers. In my short time there I was witness to some of the worst business practices I have ever seen or even heard of. The short list: knowingly failing to cancel a customer's account upon request, complete failure to back up customer drives when they have paid for said service, actively waving off customer complaint calls [...]
302 out of 448 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 6 mo. to 1 year
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May 8, 2006
Jeremy Wanamaker ( jeremy@t... ) | My company switched to CIHost because they were local and offered a good deal. We got on the shared server plan and use very few resources.
As time went on, I started hearing complaints from our 12 person staff that it seemed we were losing a lot of email on the outgoing side. Hmmmm....
After 6 weeks of escalation, 1-3 hours at a time on hold and 10 service calls, we're simply changing hosts.
I have been told that we don't delete all the old email regularly enough, that someone [...]
163 out of 304 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 1 to 2 years
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April 25, 2006
John Swales ( jswales@s... ) | We have used CI Host now for two years and it is quite easily the worst company that I have ever dealt with in my life. You will spends HOURS not minutes on hold for any type of question. My site has gone down four times since January of this year (It is now April so you do the math). When you do finally get to talk to a representative, this is exactly how the call will go:
"How can I help you?"
"My companies site is down"
"Well, let me start a work order"
"Do you know what is going on [...]
199 out of 313 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 1 to 2 years
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April 10, 2006
DisGruntled ( dontwantthemtoknowmyname@e... ) | Have been moving away from this host. Today, a power outage has caused server outage for the entire day. Power has been up to the facility, but DEDICATED SERVER STILL DOWN 4-6 HOURS LATER!?!?
They don't seem to live up to what you're sold:
- Backup generators???? NOT
- 24-Hr Tech Support???? NOT (try calling after 9pm EST and you'll literally wait 'till morning). Their "Online" tech support NEVER gets answered (I've waited 10 hours before just to see).
- Continuous issues with [...]
201 out of 321 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 6 mo. to 1 year
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March 10, 2006
-anonymous- ( bd1@f... ) | Hosted a couple of sites with this company and found that the plans are over priced and the service is minimal. The company had charged for two years when the site said it was a one year charge. So maybe some oversights on the dev team. The package was the Shared Linux starter.
391 out of 505 users found this review to be helpful!
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Support can respond to this negative user complaint. | These C I Host customer review(s) and ranks are the subjective opinion of our visitors and not of web-hosting-top.com staff. Trademarks, logos & names are properties of their respective owners and protected by law. |
