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This Dotster review mainly cover a general impression of dotster.com product features like reliability and customer support, data center, price & more. Brand listed since 2005.

Review

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dotster.com
Dotster
8100 NE Parkway, Suite 300
Vancouver, WA 98662
US
360-253-2210
Awards:
Page Rank6


dotster.com overview

General Impression
At Dotster, the mission is to provide each of our customers with the online tools they need to compete successfully in their chosen marketplace. Dotster offers a range of innovative solutions to individuals and businesses designed to enhance online brand management. Because of our commitment to customer success, Dotster is one of the world's largest domain name registrars. We serve millions of customers worldwide and have millions of domains under management.

From its inception, Dotster was designed to deliver high quality products and services including:
* Domain registration
* Email
* Web hosting and do-it-yourself website builders
* Custom web design
* Security and privacy solutions
* Online marketing services

Dotster has carefully nurtured relationships with its customers, most of whom are small- to medium-sized businesses. Responding to their needs, Dotster has built a feature-rich line of value-added, easy-to-use services around its core domain name product.

Dotster understands that its customers value versatility, integrity, ease of use and timely response to support requests. By listening to our customers and responding to their needs, Dotster has developed a loyal and growing customer base that shares our core values. Because we deliver a secure, personalized Web presence with 24/7 support, millions of customers worldwide rely on Dotster as their trusted online expert.

The Dotster Commitment
All website hosting and domain companies are not created equal. For millions of people worldwide, Dotster has risen to the top of the online list thanks to the commitment we make to our customers.

That commitment includes:
one-on-one customer care: We will give you the products and services you would expect from one of the largest registrars in the world while providing the customer service and customized approach you would expect from a company that cares about small business.

Product and service innovation without the noise: We will not try to upsell you or bombard you with unwanted advertising. Instead, we will focus our energies on bringing you new product innovation, secure solutions, and credible deals in a professional setting.

Complete range of domain solutions: Because we have provided online services to individuals and corporations alike for more than a decade, we have the expertise and credibility to provide everything from domain registration and hosting to business email and custom web design. Our team of web experts is dedicated to giving you the one-on-one help you might need to create a web presence you can count on long-term.

Dotster strives to operate sustainably in all aspects of our business. We regularly add new sustainable initiatives to our ongoing efforts, and we've found that in many cases good business decisions go hand-in-hand with decisions that are good for the environment.
Here are some of our current efforts to be a more sustainable business:

* We offset the impact of our employee transportation by planting trees through the Trees for the Future program, and we plant a tree for each new Dotster hosting customer.
* We purchase renewable wind energy credits equivalent to 150% of the power required for our web hosting servers. We also regularly improve our hosting infrastructure to conserve energy while adding reliability and performance.
* We also purchase renewable energy credits equivalent to our total office power use.
* Our in-office recycling and waste reduction programs include reducing printing, paperless billing, battery recycling, and providing employees with reusable bottles to cut down on paper cup use. * We donate our used computer equipment to Free Geek and other similar programs for reuse, recycling, and technology education for the disadvantaged.

Green Hosting
Dotster is committed to becoming a more sustainable business. One of our primary initiatives is to purchase renewable energy credits equal to 150% of our hosting server power consumption. This means that by hosting your website with Dotster, you're supporting renewable energy programs. Sign up for any Dotster hosting plan today and support the adoption of renewable energy.

Eco Features:
150% renewable energy offset for all web hosting servers - We purchase enough renewable energy credits from BEF to offset all of our hosting power use and then some!
We plant a tree for you! - We purchase a tree from the Trees for the Future program for every new Dotster web hosting customer.
High-efficiency servers - Our hosting infrastructure is constantly upgraded for maximum reliability and effeciency, which reduces our power use over time even while making our hosting more powerful.
Eco-friendly hosting badges for your websites - Dotster hosting customers can add badges to their websites to promote that they are powered by renewable energy.
A green company - Learn more about Dotster's business initiatives to be environmentally friendly

Data Center
Dotster's Certified Network Engineers manage a best-in-class datacenter, creating a stable and secure environment for your online business. Don't put your website in the hands of the unknown. Dotster knows your site is critical to your business and offers a 99.99% uptime track record and high performing servers using the latest technologies and network design. You can depend on Dotster's high standards of operation to provide the reliable and steadfast website hosting that matters to you.

Secureity & Flexibility
- Locking cabinets, cages and suites
- Secured data center access - 24x7
- Flexible space option, scalable for growth
- Critical and Video monitoring - 24x7
- Immune to typical failure conditions
- Instant bandwidth upgrades

Reliability
- 99.99% network uptime track record
- Seismically braced cabinets and racks
- Dual independent power grid
- Fully redundant power and HVAC
- Constant temperature and humidity monitoring
- Fire-threat detection and suppression

Performance
- Tier-1 Gigabit and OCx Internet connections
- 8 gigabits per second transit capacity

Design & Engineering
- Best-in-class router, server, and firewall equipment
- Advanced data centers created and designed by technical experts
- Multi-homed, redundant network featuring Tier-1 Gigabit and OCx Internet connections
- Ongoing network optimization

Redundancy & Backups
- Reliable data storage
- Full network redundancy
- Data backups

Conclusion
Quick links:

Domain
Hosting
Email
Business
Security
VPS
Web Design
Help
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Website research for Dotster on December 11, 2011 by WebHostingTop

Promotions

Dotster Discounts, Coupons & PromotionsValid until
$3.99 off for a one year .INFO registration! Coupon code: 399DOTINFONo time limit provided!
50% off any 1 year shared hosting plan! Coupon code: webhostingtopNo time limit provided!

Website Products

Linux - Shared PriceWeb Space TransferDate updateSetup fee
Dotster Linux Starter Plan $5.95/mo 5000 mb250 gb Oct 2008 free
Dotster Linux Basic Plan $5.95/mo 5000 mb250 gb Oct 2008 free
Dotster Linux Standard Plan $8.95/mo 10000 mb500 gb Oct 2008 free
Dotster Linux Advanced Plan $14.95/mo 20000 mb1000 gb Oct 2008 free
Dotster Linux Pro Plan $19.95/mo 35000 mb1500 gb Oct 2008 free
Dotster Linux Premium Plan $24.95/mo 50000 mb2000 gb Oct 2008 free
Linux - Virtual Dedicated PriceWeb Space TransferDate updateSetup fee
Dotster VPS Basic Plan $29.95/mo 10000 mb500 gb Oct 2008 free
Windows - Shared PriceWeb Space TransferDate updateSetup fee
Dotster Windows Starter Plan $6.95/mo 5000 mb250 gb Oct 2008 free
Dotster Windows Basic Plan $6.95/mo 5000 mb250 gb Oct 2008 free
Dotster Windows Standard Plan $9.95/mo 10000 mb500 gb Oct 2008 free
Dotster Windows Advanced Plan $16.95/mo 20000 mb1000 gb Oct 2008 free
Dotster Windows Pro Plan $21.95/mo 35000 mb1500 gb Oct 2008 free
Dotster Windows Premium Plan $27.95/mo 50000 mb2000 gb Oct 2008 free

Web services stats

[provided by paid service from Alexa Web Information Service]
Contact information is managed by dotaffiliate[at]dotster[dot]com[login]
Last update: 2011-12-11 23:03:41 GMT
Owner:Dotster, Inc.
Web Site TitleDotster
Website DescriptionShared hosting, free site builder, domain registration and auctions. Located in Vancouver, WA.
Statistics
Site in business since12-Dec-1999
Links to the site2083
Alexa Popularity Rank18386 (1 best)
Site languageen
Details for www.dotster.com website
Website Name Servers (DNS)MX::mx0.corp.dotster.net:70.103.251.15
MX::mx1.corp.dotster.net:70.103.251.16
ns1.dotster.com:66.150.161.146
ns2.dotster.com:63.251.83.72
Server SoftwareApache|PHP/5.2.17
Website IP66.150.120.141
IP Location:Country/State/CityUnited states / Washington / Vancouver [See Hosting in United States ]

dotster.com traffic Reach per milion
Dotster traffic Reach per milion
dotster.com daily traffic Rank trend
Dotster daily traffic Rank trend
dotster.com daily PageViews per milion
Dotster daily PageViews per milion

News

Sedo Buys Domain Parking Service - February 24, 2009 - Online domain marketplace Sedo (www.sedo.com) announced on Tuesday it has acquired domain parking service RevenueDirect (www.revenuedirect.com) from domain registrar Dotster (www.dotster.com), which will increase Sedo's North American market share.

Dotster recently expanded its user-community platform, providing companies with online communities and next-generation social networking at four new price points.

In addition to the acquistiion, Sedo also announced it has formed a strategic long-term partnership with Dotster.

As a result of the partnership, Sedo will benefit from the company's large inventory and strong registrar presence.

Meanwhile, RevenueDirect customers will be able to use Sedo's monetization engines to access the world's largest secondary market for buying and selling domain names.

By acquiring RevenueDirect, Sedo aims to use some of RevenueDirect's features, including its strong customization features, templates, and landers, while offering current RevenueDirect users a combination of monetization technology with more personalized support.

"Securing Dotster as a strategic partner is equally exciting for Sedo," says Tim Schumacher, CEO of Sedo. "It's tremendous for Sedo to become Dotster's preferred domain monetization and sales partner, which will deliver huge advantages to existing RevenueDirect customers while increasing the value of its sizeable domain name portfolio. The great synergies between our two companies make this a strategic move for both organizations, and further demonstrate a core Sedo business strategy, to establish strong partnerships with top-tier registrars. It also illustrates that Sedo continues to expand, despite the global economic downturn, and is poised to become an even stronger competitor within the market."

Sedo is an online marketplace for buying and selling domain names and websites, with more than 15 million listings.

The company achieved record sales for its signature GreatDomains auctions held in November and December.
[ ... search all dotster.com news ]

Social Networks


Domains trend

DateTotal Domains [Estimated only]Situation [Gain domains or Loss domains]
February 6, 2012384669+2829
January 30, 2012381840+1604
January 23, 2012380236-133
January 16, 2012380369+1004
January 9, 2012379365+4923
Brief overview of few months from previous years
December 26, 2011374442-3861
December 19, 2011378303-19287
December 27, 2010397590-531
December 20, 2010398121-2960
December 28, 2009401081-1570
December 21, 2009402651 

Customer Ratings

The quick stats of Dotster ranks shows a note average of 1.0 out of 29 opinions and price range $5.95 - $29.95.
As customer/visitor you can rate this provider. If you are part of support, you can respond to these dotster.com reviews by login as company or registering a free account!

Time Hosted: over 3 years
Dotster Rating½☆☆☆☆
Features½☆☆☆☆
Cost★½☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

March 3, 2011
Sandra ( drummerchick423@g... )
They are the worst. I can't wait to switch my 2 remaining hosted sites off their stupid service. I've had so many problems, from the sites not working, to their support page being down, to LAME customer service that takes 3 days to get back to you...

Their admin panel is very un=user-friendly, too.

Do not try to run a business with Dotster hosting. You'll have nothing but frustration.

75 out of 85 users found this review to be helpful!
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Support can respond to this negative customer complaint.
Time Hosted: over 3 years
Dotster Rating½☆☆☆☆
Features★★½☆☆
Cost★★½☆☆
Customer Relation½☆☆☆☆
Control Panel★☆☆☆☆

November 9, 2010
Alex ( swips88@c... )
We use just as e-mail hosting service with our domain name but do not need any web site hosting.
We have put up with Dotster problems for over 3 years now. Just because of the trouble switching. I have had enough now.

If you need e-mail for critical correspondence then go elsewhere.

They do not respond to trouble and will not even accept e-mail complaints - you must fill out online trouble form.

Knowledge base has conflicting set-up instructions.

They may be inexpensive, but can [...]

82 out of 83 users found this review to be helpful!
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Support can respond to this negative customer complaint.
Time Hosted: over 3 years
Dotster Rating½☆☆☆☆
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel★★☆☆☆

November 8, 2010
-anonymous- ( SheliaP@g... )
Trying to overcharge for renewals. Will not give you a promo code if you are a long time customer. Horrible mean spirited people who don't care about their customers. Small operation. Sounds like only 4 or 5 people work there. Beware go someplace else, anywhere but there!
53 out of 62 users found this review to be helpful!
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Time Hosted: 1 to 2 years
Dotster Rating★½☆☆☆
Features★★½☆☆
Cost★★☆☆☆
Customer Relation½☆☆☆☆
Control Panel★★½☆☆

July 13, 2010
Roger Sandoval ( rsmisc@h... )
My company purchased 2 years in advance hosting with Dotster. We were happy with the service until a number of issues occurred.

1) Support decided that we were using too much space and had to migrate us to a new server. They did not even bother coordinating with us and just sent us one email but again no coordination and we were down for days.

2) After the move, we had to change all of our passwords and logins.

3) Our stats were removed and we did not have stats for many months and [...]

57 out of 64 users found this review to be helpful!
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Support can respond to this low rated customer complaint.
Time Hosted: 1 to 2 years
Dotster Rating½☆☆☆☆
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

April 26, 2010
airpk2004 ( airpk2004@y... )
they are worst company i have seen. they are same company of http://www.mydomain.com
they change their name but service is same bad.
many peoples have problems with them, so please never think for this company to get domain name or any other service.

they dont have any customer support, they never reply your support tickets.

74 out of 82 users found this review to be helpful!
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Time Hosted: under 1 month.
Dotster Rating½☆☆☆☆
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

March 22, 2010
NN ( send2jax@h... )
I register my domain thru Dotster for few years but never hosting w/ them

When I decide to hosting w/ dotster. I found that Support service very poor and slow. It takes 5-7 to reply you email.

After 3 week, I cancel hosting account they will not refund you. Also charge more for Domain register (that should free w/ hosting package.) I lost $240 for this stupid company.

70 out of 77 users found this review to be helpful!
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Support can respond to this negative customer complaint.
Time Hosted: under 1 month.
Dotster Rating½☆☆☆☆
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

September 29, 2009
Emery ( ekemery90@g... )
After waiting on hold for 20 minutes (the usual amount of time for this company) I was told the transfer of my domain away from them would be immediately approved and I would be done with them by the end of business. HA, not even close. I called again the next day on hold again for over 15 minutes, and was told that I would either have to fax in a photo id or wait for the transfer to be automatically approved. The faxing would take 24 hours to process, or I could wait and in 12 hours the [...]
69 out of 79 users found this review to be helpful!
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Time Hosted: 1 to 2 years
Dotster Rating½☆☆☆☆
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

July 16, 2009
Yonatan ( -no email- )
terrible in every way. support must be one of the stages of Dante's Hell. If it wasn't annoying and upsetting, it would be a fine joke. nothing is supportive is their support. first of all you'd think that a company of their magnitude would have a 24/7 email/phone/chat support. nope. they just have the email ticket system thing, and the phone all you get is a poor nice lady that all she does is fill up the email ticket instead of you (of course that to get to her you'll wait around 15-20 in [...]
87 out of 93 users found this review to be helpful!
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Support can respond to this negative customer complaint.
Time Hosted: 1 to 3 months
Dotster Rating½☆☆☆☆
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

July 1, 2009
S Roberts ( sroberts99@r... )
I had a frustrating experience with Dotster. I bought an Ultra hosting plan with 200GB storage, 2TB transfer, and unlimited domains and email.

I had hoped for the amount of money I was spending that it would at least be reliable. Unfortunately, I suffered regular outages and aggravated customers.

I called customer support and endured long delays. Even after I finally got a rep, he told me it was a problem with Dotster's vendor and there was nothing he could do.

I would not recommend [...]

68 out of 74 users found this review to be helpful!
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Support can respond to this negative customer complaint.
Time Hosted: 3 to 6 months
Dotster Rating½☆☆☆☆
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

June 10, 2009
Clara Kechichian ( ckechichian71@h... )
I have NOTHING good to say about Dotster!!!! They have terrible customer service and their hosting is terrible too! I have had nothing but problems since I had my website up. They always ignore my emails. I am fed up and moving the website and hosting somewhere else.
89 out of 96 users found this review to be helpful!
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Time Hosted: 1 to 2 years
Dotster Rating½☆☆☆☆
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

April 13, 2009
Laura S. ( info@l... )
I suggest to anyone interested in dotster hosting services to think again. From my experience they no more than ok until things are not ok. They took down my site due without any warning (email, phone) and when I discovered that - it was only the gateway to the hell that is their customer support. It's only when you have issues that you discover how good the hosting provider is. In doster case they are of the worst kind. They charge for professional hosting - with promises of attentive support. [...]
55 out of 58 users found this review to be helpful!
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Support can respond to this negative customer complaint.
Time Hosted: 1 to 2 years
Dotster Rating½☆☆☆☆
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

July 5, 2007
Brian Ferry ( brian_ferry@h... )
This is the absolute worst Registar in the history of man. My initial thought was “Great! A US company that can act as a Registar for UK domains. How perfect can it get?” Boy, was I wrong. They use a third party to resister international domains. www.register.it is an Italian company that I had to contact because Dotster was unable to make changes to my account. After contacting them, they told me Dotster could access the domain through their interface. Dotster said they couldn’t. [...]
86 out of 88 users found this review to be helpful!
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Support can respond to this negative customer complaint.
Time Hosted: 6 mo. to 1 year
Dotster Rating½☆☆☆☆
Features★★★½☆
Cost★★★★☆
Customer Relation★☆☆☆☆
Control Panel★★½☆☆

June 12, 2007
Chris S ( chris@g... )
Absolutely horrid. While they offer great bang for the buck, the service is very erratic and unreliable. You can expect do be double- and triple- billed for services. They will routinely cancel your count claiming that you haven't paid for something that you have paid for. It can take weeks to resolve the issue which always turns out to be their fault... you just need to accept the fact that your sites will be down for weeks at a time.

Yesterday, all of my sites went *poof*. They're all [...]

96 out of 203 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
Dotster Rating½☆☆☆☆
Features½☆☆☆☆
Cost★★½☆☆
Customer Relation½☆☆☆☆
Control Panel★½☆☆☆

February 25, 2007
Dr Heinz Ohmen ( Soretha10@a... )
I just transferred all my domain names from dotster so they are really lousy.
1) No 1 800 number
2) WeB chat does not work at all tried it more than 50 times
3) Got always the same automatically generated mails and no response to my question
4) Lost many clients

83 out of 178 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
Dotster Rating★★★★☆
Features★★★★☆
Cost★★★★★
Customer Relation★★★★★
Control Panel★★★★☆

November 14, 2006
Matt ( -no email- )
Honestly, if you spend 15 minutes on Google looking for dirt on ANY hosting company you're going to be able to put together a good size list of links to negative feedback.

I've had my sites hosted with Dotster (and my domain names registered through them) for quite a while, and I've never had any problem. Right when I first bought my hosting package I had a problem getting started, but their customer service people were super helpful and got the problem solved within probably 10 minutes of [...]

250 out of 341 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 3 to 6 months
Dotster Rating N/A
Customer Relation½☆☆☆☆

September 21, 2006
Bruce A. Berman ( BruceA.Berman@C... )
I had a positive impression of MYDOMAIN.com until the weekly showdowns, when nothing worked anymore and people told me that my website
is down (per phone, because they email they sent disappeared as well).
And it is getting progressively worse with the service interruptions.

fyi. The recent email no-go **NOT only forwarding, but also delivering to** lasted 3 weeks.

170 out of 319 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 1 to 3 months
Dotster Rating½☆☆☆☆
Features½☆☆☆☆
Cost★★½☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

September 8, 2006
John ( dotster@s... )
Awful service. They are clueless and rude, a dangerous combination in a hosting company.
407 out of 543 users found this review to be helpful!
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Time Hosted: 1 to 3 months
Dotster Rating N/A
Features★☆☆☆☆
Cost★☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

September 2, 2006
Sam G. ( sammyg@g... )
Unreliable, unfriendly customer support, and email forwarding is currently down again 8 DAYS(and counting!) because - this time - Comcast blocked their servers for good. See also http://www.dslreports.com/forum/remark,16788869 on this subject. Apparently Dotster/Mydomain.com is renown for relaying SPAM all over the Internet.

Definitely TWO THUMBS DOWN for this provider!

185 out of 314 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 3 to 6 months
Dotster Rating½☆☆☆☆
Features½☆☆☆☆
Cost★½☆☆☆
Customer Relation½☆☆☆☆
Control Panel★☆☆☆☆

August 30, 2006
Tara Maines ( tmaines@c... )
Horrible, Horrible, Horrible - especially on the weekends, when nobody works there. Don't wait until their next major disaster before you switch, because once they are down again, you can't.
168 out of 322 users found this review to be helpful!
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Support can respond to this negative customer complaint.
Time Hosted: 1 to 3 months
Dotster Rating½☆☆☆☆
Features½☆☆☆☆
Cost★½☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

August 29, 2006
Peter ( newcastle_city_hall@y... )
EMAIL FORWARDING HAS BEEN DOWN AGAIN FOR THE PAST 5 DAYS

Their solution to this problem?

They (seriously) pitch you to purchase POP3 email addresses from them:

(except internal document #1037, Aug. 25, 2006)

> Dear E-mail Forwarding Customers,
>
> At this time, our e-mail forwarding mail servers have been blocked by
> Comcast. We are continuing to work with Comcast to resolve this problem
> and have not received a response from them on when they will be
> whitelising our [...]

381 out of 534 users found this review to be helpful!
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Support can respond to this negative customer complaint.
Time Hosted: 2 to 3 years
Dotster Rating½☆☆☆☆
Features★☆☆☆☆
Cost★½☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

August 28, 2006
Peter Hofmann ( the.hoffmanns@h... )
I totally agree with the previous post(s).

Regarding Dotsters legal battles:

It is funny that the previous review mentions Verisign - Their CEO was also just charged with security Fraud (see http://www.circleid.com/posts/verisign_director_charged_with_securities_fraud/)
I would like to see justice served with Dotster as well.

Secondly, don't assume that if you do not hear about any problems from them, that there aren't any most of the time. As already mentioned here they don't have a [...]

290 out of 424 users found this review to be helpful!
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Support can respond to this negative customer complaint.
Time Hosted: over 3 years
Dotster Rating N/A
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

August 28, 2006
Clint P. ( support@d... )
Seriously the worst registrar and ISP ever - even worse than Network Solutions (Verisign) in the 90s.

10 good reasons to RUN ... FAST!

1.) CONSTANTLY down & UNRELIABLE service
2.) on and off blacklisted server, hence your email bounces back
3.) no 800-number
4.) response times usually well above 24 hours, if any!
5.) SERIOUS LEGAL TROUBLES (google dotster, lawsuit, cybersquatting)
6.) NO system status page - Hmmm, I wonder why....
7.) absolutely arrogant and ignorant when dealing [...]

349 out of 460 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 6 mo. to 1 year
Dotster Rating½☆☆☆☆
Features★★½☆☆
Cost★★½☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

August 24, 2006
Phil ( phil@p... )
Email constantly not working. Management panel slow or kicking off.
support not competent. Sending false information and do not apologies.
Stay away

301 out of 447 users found this review to be helpful!
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Time Hosted: 3 to 6 months
Dotster Rating★½☆☆☆
Features★★★½☆
Cost★★★½☆
Customer Relation★☆☆☆☆
Control Panel★★☆☆☆

August 17, 2006
Ben ( orders@w... )
Premium web hosting. Price is nice for unlimited domain hosting, but Control panel is excruciatingly slow, configuration settings have been inexplicably lost, DNS servers are dodgy at best, and email hasn't worked for a month. Also sometimes customer support doesn't even respond. Horrid overall.
298 out of 415 users found this review to be helpful!
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Time Hosted: 1 to 3 months
Dotster Rating★★½☆☆
Features★★★☆☆
Cost★★★★½
Customer Relation★☆☆☆☆
Control Panel★★★★☆

August 17, 2006
Jeff ( jeff@n... )
I was really great at the begining, and fast too. but when the email problem started I went crazy. I'm not receiving email from anyone, sometimes it's delayed, sometimes is never here and I'm losing costumers. they are trying tofix it for 4 weeks now. I think I'll have to move.
390 out of 545 users found this review to be helpful!
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Time Hosted: under 1 month.
Dotster Rating½☆☆☆☆
Customer Relation½☆☆☆☆

July 22, 2006
Jet ( ada@w... )
I have used Dotster as a Registrar for years and thought I would try their hosting. Big mistake. I have not been able to access my account for three days and the problem as I see it is that there has been zero response from Customer Service.
354 out of 459 users found this review to be helpful!
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Time Hosted: 1 to 2 years
Dotster Rating½☆☆☆☆
Features★☆☆☆☆
Cost★★★☆☆
Customer Relation½☆☆☆☆
Control Panel★★½☆☆

July 19, 2006
Dr heinz Ohmen ( Soretha10@a... )
the support of dotster is very poor online help is outdated and no 1 800 number is availalble . I will move my service ASAP
362 out of 485 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
Dotster Rating★★★★★
Features★★★★★
Cost★★★★★
Customer Relation★★★★★
Control Panel★★★★★

May 13, 2006
Lucy Jensen ( lucyjjensen@y... )
Started out with GoDaddy and switched to Dotster during one of their promotions. Couldn't be happier.
298 out of 438 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
Dotster Rating★★★★½
Features★★★★½
Cost★★★★★
Customer Relation★★★★½
Control Panel★★★★½

May 12, 2006
Ben Goldsmith ( bensgoldsmith@g... )
In my opinion, Dotster is the most under rated host on the net. Their prices are fabulous, their packages are robust, and my site has never run faster than it does with them.

My only qualm is that they don't have a 1-800 number for customer support, but their support staff are down to earth and extremely helpful. I would recommend Dotster hosting to anyone.

319 out of 466 users found this review to be helpful!
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