General Impression
At
Dotster, the mission is to provide each of our customers with the online tools they need to compete successfully in their chosen marketplace. Dotster offers a range of innovative solutions to individuals and businesses designed to enhance online brand management. Because of our commitment to customer success, Dotster is one of the world's largest domain name registrars. We serve millions of customers worldwide and have millions of domains under management.
From its inception, Dotster was designed to deliver high quality products and services including:
* Domain registration
* Email
* Web hosting and do-it-yourself website builders
* Custom web design
* Security and privacy solutions
* Online marketing services
Dotster has carefully nurtured relationships with its customers, most of whom are small- to medium-sized businesses. Responding to their needs, Dotster has built a feature-rich line of value-added, easy-to-use services around its core domain name product.
Dotster understands that its customers value versatility, integrity, ease of use and timely response to support requests. By listening to our customers and responding to their needs, Dotster has developed a loyal and growing customer base that shares our core values. Because we deliver a secure, personalized Web presence with 24/7 support, millions of customers worldwide rely on Dotster as their trusted online expert.
The Dotster CommitmentAll website hosting and domain companies are not created equal. For millions of people worldwide, Dotster has risen to the top of the online list thanks to the commitment we make to our customers.
That commitment includes:
one-on-one customer care: We will give you the products and services you would expect from one of the largest registrars in the world while providing the customer service and customized approach you would expect from a company that cares about small business.
Product and service innovation without the noise: We will not try to upsell you or bombard you with unwanted advertising. Instead, we will focus our energies on bringing you new product innovation, secure solutions, and credible deals in a professional setting.
Complete range of domain solutions: Because we have provided online services to individuals and corporations alike for more than a decade, we have the expertise and credibility to provide everything from domain registration and hosting to business email and custom web design. Our team of web experts is dedicated to giving you the one-on-one help you might need to create a web presence you can count on long-term.
Dotster strives to operate sustainably in all aspects of our business. We regularly add new sustainable initiatives to our ongoing efforts, and we've found that in many cases good business decisions go hand-in-hand with decisions that are good for the environment.
Here are some of our current efforts to be a more sustainable business:
* We offset the impact of our employee transportation by planting trees through the Trees for the Future program, and we plant a tree for each new Dotster hosting customer.
* We purchase renewable wind energy credits equivalent to 150% of the power required for our web hosting servers. We also regularly improve our hosting infrastructure to conserve energy while adding reliability and performance.
* We also purchase renewable energy credits equivalent to our total office power use.
* Our in-office recycling and waste reduction programs include reducing printing, paperless billing, battery recycling, and providing employees with reusable bottles to cut down on paper cup use. * We donate our used computer equipment to Free Geek and other similar programs for reuse, recycling, and technology education for the disadvantaged.
Green HostingDotster is committed to becoming a more sustainable business. One of our primary initiatives is to purchase renewable energy credits equal to 150% of our hosting server power consumption. This means that by hosting your website with Dotster, you're supporting renewable energy programs. Sign up for any Dotster hosting plan today and support the adoption of renewable energy.
Eco Features:150% renewable energy offset for all web hosting servers - We purchase enough renewable energy credits from BEF to offset all of our hosting power use and then some!
We plant a tree for you! - We purchase a tree from the Trees for the Future program for every new Dotster web hosting customer.
High-efficiency servers - Our hosting infrastructure is constantly upgraded for maximum reliability and effeciency, which reduces our power use over time even while making our hosting more powerful.
Eco-friendly hosting badges for your websites - Dotster hosting customers can add badges to their websites to promote that they are powered by renewable energy.
A green company - Learn more about Dotster's business initiatives to be environmentally friendly
Data Center
Dotster's Certified Network Engineers manage a
best-in-class datacenter, creating a stable and secure environment for your online business. Don't put your website in the hands of the unknown. Dotster knows your site is critical to your business and offers a 99.99% uptime track record and high performing servers using the latest technologies and network design. You can depend on Dotster's high standards of operation to provide the reliable and steadfast website hosting that matters to you.
Secureity & Flexibility- Locking cabinets, cages and suites
- Secured data center access - 24x7
- Flexible space option, scalable for growth
- Critical and Video monitoring - 24x7
- Immune to typical failure conditions
- Instant bandwidth upgrades
Reliability- 99.99% network uptime track record
- Seismically braced cabinets and racks
- Dual independent power grid
- Fully redundant power and HVAC
- Constant temperature and humidity monitoring
- Fire-threat detection and suppression
Performance- Tier-1 Gigabit and OCx Internet connections
- 8 gigabits per second transit capacity
Design & Engineering- Best-in-class router, server, and firewall equipment
- Advanced data centers created and designed by technical experts
- Multi-homed, redundant network featuring Tier-1 Gigabit and OCx Internet connections
- Ongoing network optimization
Redundancy & Backups- Reliable data storage
- Full network redundancy
- Data backups
Conclusion
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