Time Hosted: over 3 years
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
March 16, 2011 Chris Sanderson ( chris@a... ) | A monkey, 2 mules and a goat could provide better and more intelligent support than this firm. Clueless and simply frustrating. I have stayed with them simply because the hassle of moving and the ending hosting firm may simply be just as bad...
59 out of 66 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: over 3 years
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
August 31, 2010 -anonymous- ( -no email- ) | Absolute morons. I could write a 400 page novel about how completely inept they are. I have read through several reviews here and I completely agree with all of them - STAY AWAY!!!
97 out of 100 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: 1 to 2 years
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
August 5, 2010 roger ( roger@t... ) | at first Easy CGI seems ok, no issues with hosting, however if you have a problem with your site, watchout! Their customer service is abysmal and they do not have the technical expertise to fix problems that their system causes. Our site has been down for 2 weeks after an SSL renewal with them, and they have on numerous occasions told me their highest level tech people were working on it, made numerous promises to call me, and guess what? Nothing has been done, and no communication from [...]
79 out of 87 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: 1 to 2 years
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
August 1, 2010 Daniel ( jezo21@l... ) | Unbelievably bad! At a first glance they look good, their website looks professional and they offer a range of services. In reality they are completely unreliable, their servers often run very slow and our site goes offline at least once a month. Their tech support sometimes give a fast response but the problem is that they are completely incompetent. I am often in complete disbelief when reading some of their replies. I'm sure the job interview for a tech support position at EasyCGI consists [...]
78 out of 87 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: over 3 years
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
June 8, 2010 justin snyder ( justinahsnyder@g... ) | EasyCgi is shocking!! Stay away - forced password changes, slow servers, constantly disabling email addresses when no activity for a few weeks.. shocking service. You have been warned!!!
90 out of 98 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: 1 to 2 years
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
June 6, 2010 Manar ( manarasoft@g... ) | Stay away.
Hosting 10+ domains with EasyCGI (previously 20+). Was "sold" to EasyCGI by my ex-hosting service (webstrikesolutions).
Although EasyCGI hosting packages are full of features for a relatively reasonable cost, no owner or administrator wants his/her website to be down for 3 or more days due to failure of tech support to solve the problem or at least read the support ticket and respond to the complaint. Downs are even much more frequent in the past 6-9 months. Their "24x7 Live [...]
62 out of 68 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: under 1 month.
May 11, 2010 George Sklavounos ( george@g... ) | The worst hosting I've come across ever, it starts at the most stupid control panel, worst live support, honestly I dont know how they hire staff that is no help what so ever, and everyday my site but down for at least 5minutes at a time, and support all the times didnt even acknowledge it. No dignity, no service, close down please and do the world a favor, its to bad hostgator (they rock, every time!!) doesnt have windows server yet. unfortunately im moving my site before i move it to HG [...]
0 out of 0 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: 3 to 6 months
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
May 3, 2010 Nemo ( Nemo@a... ) | Absolutely most horrible hosting company I have every signed up with, and I currently use 40+ companies! NEVER agree to a 1-year contract w/ a dodgy company like this! There's a reason they don't let you pay by the month!
73 out of 82 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: 6 mo. to 1 year
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
December 22, 2009 Al ( -no email- ) | I can only say one thing - stay away from this company!
I was a happy customer of an excellent hosting company called WebStrikeSolution. Unfortunately, EasyCGI bought Webstrike business along with all the customers database on March 2009, along with my hosting account which was migrated to EasyCGI. The migration process itself was terrible and unprofessional with many unacceptable problems: 1. EasyCGI copied the site to the wrong location on their server (IIS was not pointing to the root [...]
91 out of 98 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: 6 mo. to 1 year
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
November 24, 2009 Royally Ticked Off ( lynnwalder@t... ) | Hmmm, everything said below actually sums up my own experience - We were with Webstrike for about 4 years and up-time/service was pretty good. Then EasyCGI came into the picture and it has been nothing but hell ever since. There really needs to be a class-action law-suit brought against these guys because seriously, they are screwing hundreds, if not thousands of customers with completely UNNACCEPTABLE downtimes (especially for email) and then just say they are sorry and decided to take care of [...]
82 out of 87 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: 1 to 2 years
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
October 2, 2009 Valeria ( vthibeault@h... ) | Since 1999 I have been hosting websites. I was with Webstrike when they were babies. Never was I disappointed with their support. They did screw up a couple of times but they knew their stuff and they were quick and witty.
With Easy CGI, my world went upside down. I am hosting 12 websites with them and 4 of them are database driven. I started growing an ulcer from the day Webstrike was bought. After the merge, they planned to roll out some kind of automated transfer and for sure it [...]
70 out of 80 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: 2 to 3 years
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
October 2, 2009 Joe Gilmore ( the-cne@w... ) | EasyCGI just plain sucks. They had an issue with their NetApps (I think they said they had misconfigured clustering or maybe snapshoting) so I was down while the issue was corrected a day or so then today 10/01/09 we get this alert: "System Alert Alert We are currently experiencing accessibility issues with one of our data centers and apologize for the inconvenience. In the interim, we are disabling access to control panel tools, to minimize the effects to your site. " In the meanwhile, [...]
60 out of 70 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: over 3 years
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
July 29, 2009 Chris ( topherpsu@g... ) | Easy CGI used to be a good company. I had used them for years and years. In fact, I used to work for them! They had recently sold the company to another company, and since then, nothing has worked for me. I have multiple domains hosted with them. Multiple email accounts, and have had nothing but trouble with them since the switch. After about a week of back and forth over the phone, I finally got my email working again. My websites? Not so much. I've been having trouble for months [...]
61 out of 62 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: over 3 years
June 25, 2009 jonas ( jonas@f... ) | I was a customer with easycgi for many years (as well as a reseller), when i started receiving notices that some domains were due for renewal i did the logical thing and tried to navigate to the renewals page, but wait... it didn't exist? they had somehow deleted that page so i notified them via email & support ticket only to have them tell me it was a fault at my end, like every single computer & browser i checked all had the same fault.
eventually they told me they would fix it and i [...]
57 out of 66 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: over 3 years
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
June 20, 2009 siteisdown ( -no email- ) | I could write pages about how Easycgi has gone from good to the most horrible hosting place on Earth. As of now my website has been down for 24 hours and there has been no activity on the ticket I opened. This has happened twice just in the last two weeks. Our site is frequently down, the 99.99% uptime is a huge fraud - and that is an understatement. Today, I am done with them. I am moving. I have redone the site twice. I feel bad that I ever suggested them to anyone, because they are in the [...]
83 out of 91 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: 3 to 6 months
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
June 19, 2009 Stu ( -no email- ) | EASYCGI problems. their technology fails to deliver, their support staff are not well trained and their sales people slogans and people lie.
I even had to pay to get a full download of my website so I could close my accounts out!
Unless you like to waste money and a huge amount of time dealing with complaints from your own clients I would not use EasyCGI.
Last time I dealt wit them I asked to speak to the manager and they would not put me through I then asked who owned the company and [...]
67 out of 73 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: 6 mo. to 1 year
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
June 18, 2009 lance ( firehouse_design@b... ) | I have 2 and half dozen sites hosted with Easy CGI. Plan on migrating off as individual renewal times are up.
I have sites sparatically dissappear. Down time/failures occur way too often. Customer Service is politely useless. Takes too long to resolve issues. Disconnect between tech and CSR - nobody knows what's going on.
It's not my customers' fault - I've had to eat thousands of dollars chasing a CSR or having to rebuild databases. I would be suprised if EasyCGI is around long enough to [...]
51 out of 56 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: 6 mo. to 1 year
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
June 18, 2009 Ken ( kenpalmer@h... ) | I'm a former Webstrike customer. Let me start with something positive. Will Kruss at Webstrike Solutions rocked the house! You will be severely missed, and I hope some day when you guys come back out of the buyout retirement you start another hosting company.
I had a half dozen personal and client websites that were hosted at Webstrike. And I do contract work for a small business that has 29 client websites hosted with Webstrike.
The EasyCGI takeover has been absolutely terrible. [...]
57 out of 67 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: 1 to 3 months
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
June 17, 2009 Mike ( usf99fan@g... ) | I am also a former Webstrike reseller and this migration has been the worst experience in the 10 years I have been hosting sites.
I have never dealt with a company that is soo clueless and incompetent! No one in support knows what they are doing! I will state what the problem is in a chat or email and they will continually ask me what the problem is. I tell the over and over and I am pretty sure they know how to read and figure it out!
After migration, one of my biggest e-commerce site [...]
94 out of 99 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: 1 to 3 months
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
June 15, 2009 Tim ( sacomoney@h... ) | I've dealt with quite a few hosts... this is by far the worst. I used to host with WebStrike and NEVER had any trouble... for the past few months though, since EasyCGI took over, the same problems keep cropping up. For over month our sites would go down at least twice a week and stay offline for a couple of hours... and today even www.easycgi.com has gone down (for over half an hour and counting)... That says a lot when they can't even keep their own site up and running.
90 out of 99 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: 3 to 6 months
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
June 8, 2009 -anonymous- ( -no email- ) | Just terrible. Stay away. I was moved here when webstrike was bought out, and it has been a complete disaster. Most of my sites are still not fully functional. The support desk takes days to answer tickets with scripted replies not relating to the issue.
58 out of 65 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: 1 to 3 months
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
June 5, 2009 Simon ( simonschofield@h... ) | They are a complete disaster. I have never dealt with a more infuriating bunch of idiots. I was happily hosting my sites with Webstrike until the Endurance International Group bought out Webstrike and pushed all of the customers across to EasyCGI.
When they performed the migration they actually changed the code in my websites to fit with their new hosting platform. And that is surely enough to avoid them right there. Of course, after the migration none of my sites worked , despite numerous [...]
85 out of 89 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: 1 to 3 months
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
May 15, 2009 Extremely Upset ( craphosting@e... ) | I too was merged over from webstrikesolutions to easy cgi unwillingly, I have about 30 sites and was with webstrike since 98. I was hoping Will Kruss put us in good hands, but that couldnt be farther from the truth.
Tech support at easycgi is the worst, cancelling sites takes days (they will charge your card even if you cancel them 2 days ahead of time, still waitng for refund), they deleted the wrong account on request, although I moved the deleted account to another host, I am still [...]
83 out of 85 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: 1 to 3 months
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
May 15, 2009 GoofyDawg ( thedawg@g... ) | Worst hosting I've ever experienced in over 14 years of hosting sites. The frontline technicians (if you can call them that) are some of the most inept people in the world! Or perhaps I should show some compassion in that it's clear they are given a script of responses to use. It's pure bullshit, and an insult to highly technical people. If you're a reseller, you typically know quite a bit about how hosting works - EasyCGI must think their customers are all stupid, which is evidenced by their [...]
54 out of 56 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: 6 mo. to 1 year
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
May 14, 2009 Andre Linssen ( andre@s... ) | If these guys (Easy CGI) would own a funeral parlour nobody would die! The only "easy" thing about Easy CGI is the way they collect your money. Resetting passwords without permission far beyond stupidity. To everybody who uses their hosting "services": GET THE HELL OUT OF THERE!!! Easy CGI sucks harder then a vacum cleaner in outer space.
102 out of 107 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: 1 to 3 months
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
May 14, 2009 Freekvt ( freek@s... ) | As others here in the reviews, we are a reseller that were previously perfectly happy with webstrike. been there for years. Great hosting, nice price and good service. recently we moved to EasyCGI (unasked for) and ever since we are having trouble trouble and more trouble. Moved but not working, errors keep coming up. sites offline for a week or so, no matter how often you contact 24/7 support.. etc etc.. These boys and girls are really really horrible in their service. The price may seem good [...]
76 out of 81 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: 1 to 3 months
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
May 3, 2009 Sid ( sido.ws@g... ) | Was with webstrike and everything was fine. Then these EasyCGI took over and everything tuned in to a DISASTER. First they changed the IP address and since I use separate name servers the website broke immediately. When I found this out it took almost a day for the mickey at tech support to figure this out. So then I point to the new IP address and strangely no PHP script executes. But they blame it on my name servers. So now I change the nameservers (breaking some other services that I have [...]
103 out of 108 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: 3 to 6 months
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
May 1, 2009 afriBUSINESS ( afribizmail@y... ) | EasyCGI is a true rip-off.
I'm a developer/reseller. My database-driven websites (that have been moved to EasyCGI because of an acquisition that I never opted for) now crash all the time.
Tech support are very weak and have a very wrong understanding of client's needs. When I report a "dead" website, which happens VERY frequently, their final reply is always "our engineers will fix the issue within 48 hours and have you informed". Imagine my client's business crashing very often and then [...]
74 out of 79 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: over 3 years
| Easy CGI Rating |      | | Customer Relation |      | | Control Panel |      |
April 25, 2009 -anonymous- ( -no email- ) | Count me as as a VERY SATISFIED WEBSTRIKE CUSTOMER for years. And VERY DISSATISFIED WITH EASYCGI.
Five sites but two very critical, blow out of the water during transition and a very embarrassing and costly time for me. They could transition some but not all simple Wordpress Linux sites. Took days to fix a .net site.
Now I have three Wordpress sites all down at once, and chat person thinking it is my problem, telling me to check a config file, but he gave up when I asked him a tough [...]
62 out of 64 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: over 3 years
April 17, 2009 albasha21 ( albasha21@h... ) | Hi, I am an esycgi customer. since they did their upgrade I am facing a problem with databases ( MYSQL)
weekly I will lose at least 3 hourse of my forum submessions and threeds
I do not trust the compay and do not recomend it for a frend
93 out of 96 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: 1 to 2 years
April 16, 2009 Margot ( margotspin@y... ) | Uhoh. my clients site has been on webstrike for the last year, successfully. then the migration happened and we are having all sorts of php problems. we are novices, and we thought it was us... could it be easycgi? does anyone have a suggestion about a different, safe, good web hoster?
64 out of 69 users found this review to be helpful! Did you find this opinion useful? YES / NO |
Time Hosted: 2 to 3 years
April 15, 2009 Brent ( twitchyeye@y... ) | Wow, I got a scare today. I've been using webstrikesolutions for years with excellent support. My site went down today and I find out that they were bought out by easyCGI and my account was cancelled without notice.
I called the easycgi help desk and they say they notified me via email (never received) and my website has been shutdown and all files unavailable. I can't explain to you the sick feeling I had hearing this.
Eventually I get a person on the phone that seemed to know more. He [...]
99 out of 102 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: 1 to 3 months
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
April 12, 2009 Jeremy ( Jeremy@a... ) | I was a customer with webstrike solutions, in the change over they broke my sites and still have not fixed them completely after a month. Getting anything done re: tech support through their chat interface takes for ever. The main part of my site has been going down repeatedly, sometimes daily. They have a response policy of 24 to 48 hours. As a webstrike customer I was used to less than an hour. I tried to talk with the owner to warn him he was probably close to losing his investment in [...]
66 out of 71 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: under 1 month.
| Easy CGI Rating |      | | Features |      | | Customer Relation |      | | Control Panel |      |
April 9, 2009 -anonymous- ( -no email- ) | Easy CGI transitioned all 15 of my sites. Slow transfer rates, some Mysql driven sites take 180 seconds to load. Please list class action info when possible.
97 out of 103 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: 1 to 3 months
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
April 9, 2009 Alan Andrews ( alan.andrews@k... ) | This is a follow up I am a WEBSTRIKE victim After way too much hassle I started moving my websites. I requested in writing that 2 sites be cancelled THEY JUST WENT AND CANCELLED ALL MY SITES ..EVERY ONE OF THEM
I am looking for people interested in a Class Action Lawsuit. I will even be happy to setup a website specific to this in order to gather information
PLEASE SPREAD THE WORD AND LETS MAKE THIS HAPPEN.
I LOST ALL JUST ABOUT MY BUSINESS THIS WEEK
This is not just erratic rage [...]
57 out of 63 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: under 1 month.
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
April 6, 2009 Gordon S ( gorshar@g... ) | THE HORROR, THE HORROR
I am another former and then VERY HAPPY customer of Webstrikesolutions for nine years. Now I am a present and VERY UNHAPPY customer of CGI for one month. I have only two sites - but they are for my two small businesses. One migrated fine but the other was completely botched causing two mySQL driven sections of the site (forum and blog) to be rendered unusable to the users of my site and it appears at least one year's worth of data may have been lost from both [...]
105 out of 113 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: 6 mo. to 1 year
April 4, 2009 Steve Kirchuk ( -no email- ) | HORRIBLE EASY CGI EXPERIENCE
We are customers of Easycgi as a result of Easycgi's purchase of Webstrikesolutions .. we had 68 websites moved and just about all of them had problems .. yet, when I moved the non-functioning websites to another host like 1and1 and fortehosting .. the sites worked without any modification of code.
Although tech support has been courteous, they seem to have problems configuring the server properly. Some sites have been down over 5 days and after going around [...]
98 out of 101 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: under 1 month.
| Easy CGI Rating |      | | Customer Relation |      |
April 3, 2009 Greg ( greg@p... ) | I had been a VERY content customer of Webstrike Solutions for over 10 years. Great support and NEVER had my sight go down (that I'm aware of).
In the last week since the migration to EasyCGI, my site has been down 3 times. Support has been no quicker than a 12 hour response. They blamed my code... the same code that has been working perfectly with Webstrike.
I can't imagine any reason for staying with them. I'll be taking all 3 of my sites to another provider. I'd gladly pay twice [...]
98 out of 104 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: under 1 month.
| Easy CGI Rating | N/A | | Features |      | | Customer Relation |      |
March 31, 2009 Johan Brittz ( -no email- ) | I signed up with Webstrike in February and In March I was informed that I had to move to EasyCGI. Nightmare starts! I request migration for the 9th for various business reasons. After 18 days of being given the runaround and the same robotic responses after the other, the site was still not migrated. I gave up and paid again for another host. Useless! Utterly useless Stay away!!
99 out of 101 users found this review to be helpful! Did you find this opinion useful? YES / NO |
Time Hosted: under 1 month.
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
March 29, 2009 Gary Biggs ( biggs@t... ) | EasyCGI is the Katrina of web hosts. We were satisfied Webstrike customers but the EasyCGI migration has been a nightmare. We are biting the bullet and moving 16 sites to different hosts. Of course we won't be able to bill a penny of that work.
EasyCGI migrated three commerce sites this weekend and killed all three of them. They disabled the SSL directories and moved the sites to a shared IP from the unique IPs we've been paying for. I submitted trouble tickets which have been ignored. The [...]
70 out of 75 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: under 1 month.
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
March 24, 2009 Manarasoft ( -no email- ) | Not a serious hosting service. I was moved here recently after EasyCGI acquired Webstrikesolutions which was a respectful and responsible service.
Now with only a week of hosting with EasyCGI I'm facing many sorts of problems. They have changed account name from those I had on Webstrikesolutions. This might be their right, but after keeping old password for a few days, they're also forcing clients, without prior notice, to change their passwords. It could have been fine if I had only one or [...]
71 out of 79 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: over 3 years
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
February 8, 2009 Jon ( jcabotl@y... ) | Be VERY wary of EasyCGI. We, like others here, loved them for years. The last 12 months, however, have been an absolute nightmare!
1. For prior 5 years, virtually no down-time. Past 12 months, down at least 2 days/month. 2. Prior 5 years, no problems ever logging in or loading files. Past 12 months, they have reset passwords on a crazy scale (must have had security breaches), but they send the passwords into oblivion. They will tell you they sent you an email with the updates, but it [...]
69 out of 72 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: over 3 years
| Easy CGI Rating |      | | Customer Relation |      | | Control Panel |      |
January 2, 2009 Philip Sasser ( philip@s... ) | Like another reviewer here, I have long been an EasyCGI customer. In fact, I am a reseller with 10+ sites hosted with them. Their migration to the "new platform" (perhaps they were bought out?) has been a living hell. I cringed when I got the emails announcing their excitement over transferring to this so-called new platform. And when it finally happened, site after site fell into one problem after another. I have had to deal with upset clients asking why their email wouldn't work, why their [...]
60 out of 69 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: over 3 years
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
December 21, 2008 Poe ( listmania3000@y... ) | My opinion of EasyCGI? CRAP CRAP CRAP. After several years of faithful patronage a whole website is deleted without any explanation, or even an apology. EasyCGI have a lot to answer for, but I doubt they will. IF YOU VALUE YOUR WEBSITE DO NOT USE EASYCGI!!!!
95 out of 98 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: over 3 years
November 28, 2008 www.paisleycreek.com ( support@p... ) | DO NOT CONSIDER EasyCGI under any circumstances!! I was a loyal customer for 5 years and this recent forced migration brought my site down and I've been told after weeks of tech support promises that I now need to find a new hosting company. EasyCGI is completely incompetent. They migrated my site without any testing and they had no backout plan. There was no sense of urgency to restore my site once I notified them of the outage. I've lost weeks worth of revenue, all of my advertisers have [...]
102 out of 112 users found this review to be helpful! Did you find this opinion useful? YES / NO
Support can respond to this low rated customer complaint. |
Time Hosted: 1 to 2 years
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
November 27, 2008 VCF ( KeithD@v... ) | As with the last two reviews the last month has been horrible. I gave them a chance. They eventually fixed one thing and broke another. This went on for support ticket after support ticket, The Site was working OK after three weeks of problems big and small, Then it looked like we were out of the woods Just one thing to fix.
Wow they have done it its all working again, just as it was before the migration Yep that's correct the data is 4 weeks out of date hells teeth, Fix It ECGI [...]
54 out of 63 users found this review to be helpful! Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: 1 to 2 years
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
November 26, 2008 John P ( john888@g... ) | After a week long outage they destroyed my web site because EASYCGI DOES NOT DO REGULAR BACKUPS! DO NOT HOST SITES WITH THEM IF YOU COUNT ON ANY TYPE OF BACKUP or HIGH UPTIME In last 2 months we had over 5 outages that lasted 1-2 days each. Starting last week our web site has been down for over 5 days. When I finally start work on it myself and created new SQL connection, I discovered that SQL Database has been lost! They managed to restore SQL DB to version that is 10-12 months OLD! We [...]
80 out of 82 users found this review to be helpful! Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: 1 to 2 years
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
November 26, 2008 Peter Wegy ( PeterWegy@y... ) | They are collapsing. Grab your backup (if you can) and run away. After fatal migration 2 months ago nothing works (my web sites, control panel, ftp, sql access) at least couple times a week. We have been down on daily basis for over a week. They moved tech support to Indian and you will not be able to get any updates on the status for 24 hours at least if you are very lucky. This company will not last long. RUN IF YOU CAN. EASYCGI IS CRAP!
69 out of 78 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: over 3 years
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
November 25, 2008 Lucas ( Lucas@L... ) | Just like everybody else who already posted reviews here I agree that easycgi is under and should be avoided for any more complex hosting solutions. It is Thanksgiving week and our ecommerce is down! We just started the move to new place after going through major outages and no support. Do waste your hard earned money on the company that does not appreciate your business. We have been patient with them for 2 months yet they were never able to esclate our issues, provide any updates on the [...]
93 out of 104 users found this review to be helpful! Did you find this opinion useful? YES / NO
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Time Hosted: 6 mo. to 1 year
| Easy CGI Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
November 25, 2008 Kelvin ( kgreen@c... ) | Their customer service is terrible, they dont listen, they can fix simple problems... It took 80 hours plus to reload front page server extensions...
They did not appear to even keep the data on the old platform as a backup. Incompetent, stay away!
96 out of 106 users found this review to be helpful! Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |