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This Gisol review mainly cover a general impression of gisol.com product features like reliability and customer support, data center, price & more. Brand listed since 2005.

Review

CompanyProductsCoupon codesUser reviewsAdd reviewTestimonials

Gisol
7336 Santa Monica Blvd. Suite #30
Los Angeles, CA 90046
US
+1-323-924-1109
Page Rank3


gisol.com overview

About Gisol
Founded in 1998, Global Internet Solutions has grown to become a leader in the web hosting industry. Our mission is to offer customers industry-leading Web hosting services and tools, coupled with superior customer support - at an affordable price. Our wide range of plans and options enables us to partner with you from the time you start out through every stage of your business' growth.

World Class Technical Support

Only Global Internet Solutions can offer true 24 hour support staffed by Unix experts available 24 hours a day, 7 days a week, 365 days a year. Combining this back-end technical expertise with our industry leading Quality Assurance Program, Global Internet Solutions reinforces its belief and motto that quality assurance is the essential element to running a successful company.

Technology You Can Count On

Our top-notch development team is continuously upgrading our systems with the latest technology, creating new tools and features to make your web presence as easily maintained and reliable as possible. Our State-of-the-art operation centers are equipped with systems to maximize reliability and security, and to ensure your site is operational 24 hours a day, 7 days a week, 365 days a year.

People That Make A Difference
We realize that good people are critical to the success of any business. We pride ourselves on the skills and professionalism of our staff, and invest heavily in their training and development. When you receive customer service from Global Internet Solutions - whether it's via e-mail, the online support agent, or the phone - we want to ensure that you are in contact with the best and brightest in the industry today.

Our Awards
Global Internet Solutions has been recognized and ranked as being a leader in domain name services. Considerations for ranking include quality of customer care and ease of use.
Click here to view some of the awards that have been issued to us.

Why Choose Us?
The Internet has quickly become the most powerful multimedia marketing tool ever conceived. Over 60 million people in 180 countries are using the Web everyday. To be a part of this incredible business and communications revolution, you've got to have a "Web Presence". With Global Internet Solutions providing your Web Hosting needs you will receive:

Premier Data Centers
Our network consists of two OC-12, two OC-3, and two DS-3 High
a staff of highly trained TCP/IP, Unix, Html, and Perl programmers
a fair price without hidden costs and straight-forward information

As the world's largest hosting company, Global Internet Solutions offers one of the most robust and flexible set of hosting options availible anywhere. It does not matter if you run Windows or Mac OS you can choose any of the platforms below. You can also publish your web site using any FTP or web site publishing software. Take control of your web site today!

LINUX

No other operating system can touch the speed, reliability and the feature list that Unix has. Unix is the choice operating system for 8 out of 10 web hosting clients. With complete support for all popular Unix applications including MySQL, PHP, File Manager, FrontPage Extensions, and total account management are just a few of the hundreds of features each Unix account comes with.


WINDOWS

Windows Server provides powerful performance for your web site. With complete support for all popular Microsoft applications including MS Access, SQL 2000, Active Server Pages, MS Index Server, Front-Page Extensions, and total account management as well as tons of other useful features.
Website research for Gisol on August 27, 2011 by WebHostingTop

Promotions

No website coupons announced! Looking to get a great webhosting deal using vouchers ? Checkout our current web hosting coupons list! If you manage this brand, you must be logged in to update your promotions!

Website Products

Linux - Shared PriceWeb Space TransferDate updateSetup fee
GISOL, Inc. Best $5.95/mo 6000 mb95 gb Oct 2008 free
GISOL, Inc. Start-Up $7.95/mo 9000 mbunmetered Oct 2008 free
GISOL, Inc. Pro $9.95/mo 12000 mbunmetered Oct 2008 free
Windows - Shared PriceWeb Space TransferDate updateSetup fee
GISOL, Inc. Best NT $5.95/mo 6000 mb95 gb Oct 2008 free
GISOL, Inc. Start-Up NT $7.95/mo 9000 mbunmetered Oct 2008 free
GISOL, Inc. Pro NT $9.95/mo 12000 mbunmetered Oct 2008 free

Web services stats

[provided by paid service from Alexa Web Information Service]
Contact information is managed by admin[at]gisol[dot]com[login]
Last update: 2011-08-27 16:05:26 GMT
Owner:GISOL, Inc. / Global Internet Solutions
Web Site TitleGlobal Internet Solutions
Website DescriptionWeb hosting, design and marketing. Includes service descriptions and pricing.
Statistics
Site in business since20-Oct-1999
Links to the site114
Alexa Popularity Rank2186135 (1 best)
Site languageen
Details for www.gisol.com website
Website Name Servers (DNS)gisol.com:216.127.183.146
MX::gisol.com:216.127.183.146
corp1.gisol.com:72.44.69.227
corp2.gisol.com:72.44.69.228
corp7.gisol.com:72.44.69.226
Server SoftwareApache/2.0.59
Website IP216.127.183.146
IP Location:Country/State/CityUnited states / - / - [See Hosting in United States ]

News

Web Host Accused of Hijacking Sites - According to a video report by FOX News on Monday, California-based web hosting provider Global Internet Solutions (www.gisol.com) has been accused of "hijacking" its customers' websites, amongst other questionable business practices.


The web hosting provider has been placed in the hot seat for its unethical business practices, including overcharging customers at least 20 times more than what the hosting plans are supposed to cost, as well as blocking clients from their websites after they've complained about the discrepancy.

Gisol was founded in 1998 and says on its website's "about" section that it has "grown to become a leader in the web hosting industry." It offers personal and business-targeted hosting plans at "a fair price without hidden costs and straight-forward information." Gisol's website also says it has also been "recognized and ranked as being a leader in domain name services' quality of customer care and ease of use."

The company's website also features $5.95 per month "no limits" hosting plan that offers unlimited disk space, bandwidth, emails and databases with a 99.9 percent uptime guarantee.

To a new customer, unfamiliar with the different types of web hosting plans available online, a package like Gisol's sounds pretty appealing. However, "unlimited" hosting packages have had a certain stigma attached to it - many would argue there is no such thing as true "unlimited" bandwidth or data transfer offering from hosting providers without some sort of catch - and should've raised some red flags.

In the FOX report, the reporter talked to three of Gisol's customers that were "victims" of the hosting provider's rather controversial practices.

Tim Nguyen, who had a website featuring his home inspector business with Gisol, told FOX that his credit card had been charged over a thousand dollars after initially signing up, but when he called to inquire about the charges, the company "cancelled" his website.

Steve Golden, another client who used Gisol to feature his "rain barrel" business, said he was partway through his contract when he received an email from Gisol requesting he renew his agreement. When Golden refused, he says his website "disappeared."

And Frank Randall, who hosted his music business with Gisol, said he was charged over $1,800 on his bill and when he complained to the company about the overcharge, he was "locked out" of his website. Gisol then proceeded to auction off Randall's domain name.

When FOX tried to get a comment from Gisol at its headquarters in Los Angeles, the video showed the reporter questioning two of the employees about being unfair to clients, but receiving very little response. The next shot has the reporter running after the two employees, yelling after them "Why are you running if you have nothing to hide."

Although it's unknown whether any resolution has been brought about from this investigation, a quick search on Google seems to reveal that this may not be the first incident of Gisol upsetting its customers.

Gisolclassaction.com (www.gisolclassaction.com) features a group of previous customers trying to file a class action lawsuit against Gisol, while GisolSucks.com (www.gisolsucks.com) has been set up by previous customers to "warn" potential new clients against the hosting provider.

[ ... search all gisol.com news ]

Social Networks

Twitter accountNo official account on Twitter yet!
Facebook accountNo official account on Facebook yet!
Linkedin accountNo official account on Linkedin yet!
Blog URLNo official Blog yet!
Forum URLNo official Forum yet!

Domains trend

DateTotal Domains [Estimated only]Situation [Gain domains or Loss domains]
April 30, 2012471-1
April 23, 2012472-1
April 16, 2012473-3
April 9, 2012476-1
April 2, 2012477-44
Brief overview of few months from previous years
December 26, 2011521-4
December 19, 2011525-433
December 27, 2010958-5
December 20, 2010963-1353
December 28, 20092316-14
December 21, 20092330 

Customer Ratings

The quick stats of Gisol ranks shows a note average of 0.6 out of 13 opinions and price range $5.95 - $9.95.
As customer/visitor you can rate this provider. If you are part of support, you can respond to these gisol.com reviews by login as company or registering a free account!

Time Hosted: over 3 years
Gisol Rating½☆☆☆☆
Gisol Features½☆☆☆☆
Gisol Cost½☆☆☆☆
Gisol Customer Relation½☆☆☆☆
Gisol Control Panel½☆☆☆☆

February 8, 2011
Joanna ( -no email- )
It took me almost 3 years to get over the sting of GISOLs corrupt business practices but since they are apparently still in business, I have decided to post my experience in case anyone is considering using GISOL for web hosting.
I signed up for GISOLs personal web hosting service since February 2003 to host my personal website. I paid an average of $8 per month since 2003. My problems with GISOL started in March 2008.
From March 8, 2008 to April 3, 2008, I submitted one online request, [...]

92 out of 94 users found this review to be helpful!
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Support can respond to this negative customer complaint.
Time Hosted: over 3 years
Gisol Rating★½☆☆☆
Features★★☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel★★½☆☆

June 16, 2010
herschel sarnoff ( hsarnoff@g... )
I've been with GISOL for over five years. There were a few outages but they had an easy to used contact interface and those problems were quickly solved. Last year things began to change. They shut down my website and demanded that I pay $59 a month because I was using to much bandwidth. Of course i had to pay for three years up front. Suddenly several months later they shut down my website again. It is a business site and we derive part of our revenue from the site. Gisol knew this and [...]
85 out of 93 users found this review to be helpful!
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Support can respond to this low rated customer complaint.
Time Hosted: over 3 years
Gisol Rating½☆☆☆☆
Features★★½☆☆
Cost★★½☆☆
Customer Relation½☆☆☆☆
Control Panel★★½☆☆

November 2, 2009
Smiffy ( john.smith@c... )
Most of the time that I was Global Internet Solutions it was OK. That was while everything was stable and the site was up and running. But there were times, over the last few months, when E-mail was down and took a couple of days to come back up. But the main problem with them is that they have no customer awareness. They'd rather threaten your credit rating than talk to you to fix the problem. THEY DO NOT RESPOND TO E-MAIL - apart from an auto-response - which tells you to call them. [...]
89 out of 94 users found this review to be helpful!
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Support can respond to this negative customer complaint.
Time Hosted: over 3 years
Gisol Rating½☆☆☆☆
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

October 13, 2009
Tad Morlan ( Tadm@y... )
Read the contract fine print. They will shut you down sooner or later and keep your money. I only got 4 months of service out of a 3yr contract. If they set your domain name up they own it not you. Liars and thiefs they are.
62 out of 70 users found this review to be helpful!
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Support can respond to this negative customer complaint.
Time Hosted: over 3 years
Gisol Rating½☆☆☆☆
Features★☆☆☆☆
Cost½☆☆☆☆
Customer Relation★½☆☆☆
Control Panel★☆☆☆☆

September 9, 2009
Leonel Lopez ( leonelrlopez@m... )
I hosted with them for over 3 years, one day they decided not to offer the online support and chat they charge me so i tried to oppen Trouble tickets but never anwer them so i move some of my domains away and they decided to block my account and block the transfer for my other domains, so if you are thinking about contracting them read all contract and expect changes without yopu knowing (they send emails and if you don´t cry out in that very moment they will downgrade your account)
62 out of 70 users found this review to be helpful!
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Support can respond to this negative customer complaint.
Time Hosted: 1 to 2 years
Gisol Rating½☆☆☆☆
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

April 9, 2008
Jesse Lerma ( jpl2225@g... )
I am a victim of an internet crime perpetrated by Global Internet Solutions (GISOL).

GISOL had been hosting my website for a couple of years. Since availability of the site seemed OK, I never asked for support so I was not aware of any problems until March 25, 2008 when my site suddenly became unavailable.

I contacted GISOL tech support the same day via their website’s support ticket feature and was told that “Your domain is expired its in a redemption period you need to wait till [...]

82 out of 83 users found this review to be helpful!
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Support can respond to this negative customer complaint.
Time Hosted: 1 to 2 years
Gisol Rating½☆☆☆☆
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

March 4, 2008
RG ( wht@r... )
I've been ripped of by Gisol to the tune of $720, after a year of very very poor hosting. They held my domain hostage as they registered it in their name, not mine. I've even decided to set up yet another anti-Gisol website called www.report-gisol.com. Hopefully, you'll leave your experiences there too. Thanks.
65 out of 71 users found this review to be helpful!
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Support can respond to this negative customer complaint.
Time Hosted: 6 mo. to 1 year
Gisol Rating½☆☆☆☆
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

February 24, 2008
Kris Ormond ( ckormond@c... )
You would do better to throw your money down the toilet than to sent it to these crooks.

They charge up front for a three year contract, then suspend it for nanpayment.

Stay away.

83 out of 86 users found this review to be helpful!
Did you find this opinion useful? YES / NO

Support can respond to this negative customer complaint.
Time Hosted: 1 to 2 years
Gisol Rating½☆☆☆☆
Features★★½☆☆
Cost★★★★☆
Customer Relation½☆☆☆☆
Control Panel★★½☆☆

February 5, 2008
Larry wert ( larryw@w... )
Very, very poor all around. Have a genealogy site hosted at Gisol. Had a family member pay the $1000 up front for 3 years. $1000.00! They won't do a second party billing even though it has been prepaid. No refunds. Site has been suspended. No site. No refund. They want another $1000.00 from me before they will refund the initial amount with no guarantees they will send the refund. When we call we get a voice that sounds the same every time but has a different name attached to it. Stay [...]
56 out of 63 users found this review to be helpful!
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Support can respond to this negative customer complaint.
Time Hosted: 3 to 6 months
Gisol Rating½☆☆☆☆
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

June 2, 2006
Chris ( chris@c... )
CRAP - never ask for a refund because you will never get it. Just ride out the rest of your crappy term maybe use it for a FTP download host for some crappy IRC channel.

Checkout this Chat I had 2 different hosted sites go down at GISOL without warning:

Sonny: Hello and welcome to GISOL Live Chat Support. I am Sonny here to assist you with your issue.
Chris: hello Sonny
Sonny: Please give me few minutes to check this out.
Chris: We aere recieving a service unavailable error on our [...]

169 out of 284 users found this review to be helpful!
Did you find this opinion useful? YES / NO

Support can respond to this negative customer complaint.
Time Hosted: under 1 month.
Gisol Rating½☆☆☆☆
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

May 20, 2006
Kris Degraeve ( fb505166@s... )
do a research and you will know the thruth...
to help you start try. : gisol . ca

Conclusion: stay away !

257 out of 404 users found this review to be helpful!
Did you find this opinion useful? YES / NO

Support can respond to this negative customer complaint.
Time Hosted: under 1 month.
Gisol Rating½☆☆☆☆
Features½☆☆☆☆
Cost★★☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

May 18, 2006
Driesbe ( aplessers@g... )
About GISOL.COM, I know what I am talking about, they have a very poor uptime and bad customer service. I am sure many heard the sentence "Seniour technicians are dealing with the issue and it should be back online in a couple of hours"... do some search in google and you will see. oh yes, think there is a money back as stated on their homepage? Forget it!
oh yes, think globat is the same company be aware!

408 out of 555 users found this review to be helpful!
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Support can respond to this negative customer complaint.
Time Hosted: under 1 month.
Gisol Rating½☆☆☆☆
Features★½☆☆☆
Cost½☆☆☆☆
Customer Relation★☆☆☆☆
Control Panel★☆☆☆☆

May 4, 2006
Bryan ( bryankroll@y... )
WARNING!!! These statements are NOT exaggerations. This is serious stuff. Please be wary and stay away from this company.

When you go to cancel your account (In my case it was within one week) it says "Global Internet Solutions does not issue refunds for its services"

But in the FAQ and product page it says:

"Money Back Guarantee Anytime"
"If you're within the 30-day money-back guarantee, all fees, except for domain registration fees, will be returned to you."

There was not a [...]

281 out of 397 users found this review to be helpful!
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Support can respond to this negative customer complaint.
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