Group Spark review

General Impression

groupSPARK is the leading provider of Microsoft Exchange Hosting and other cloud-based business services. We provide both a white label hosting solution and a complete private label hosting solution which include an easy to provision and manage control panel for end-users' account management, billing, and customer support.

Unlike other providers that add a partner platform years after initial launch, we developed our state-of-the-art Private Label Application Delivery Platform from inception with partners in mind. With thousands of current resellers offering our turnkey solution to tens of thousands of users in over 100 countries, channel partners can quickly resell our full suite of highly secure business services without any manual intervention. This allows our partners to provide these valuable services to SMB customers in minutes and create a recurring revenue stream with no ongoing work – including server maintenance or software upgrades. There are no minimum purchase requirements and resellers have the ability to increase ARPU by over $100 by offering additional optional hosted services including email archiving and encryption, Microsoft SharePoint, CRM, spam filtering, online data backup and more.

We are an award winning hosted Exchange reseller, having been previously selected by Microsoft as their Partner of the Year for Hosting Solutions from among thousands of Microsoft partners worldwide.

Partners are able to address scalability and uptime concerns by leveraging our 100% uptime SLA, 24x7x365 technical support and proactive hardware and software monitoring capabilities.

Headquartered in Waltham, Massachusetts, groupSPARK is a division of mindSHIFT Technologies – the largest provider of IT and cloud services and the No. 1 MSP worldwide as selected by MSPmentor for two consecutive years (2009 and 2010).

Sell groupSPARK hosted business services and get your piece of the explosive cloud market.

Why do MSPs, VARs, ISVs and IT consultants choose to partner with groupSPARK?

Price Flexibility
No one knows your business like you. At groupSPARK, we let you run your business and allow you to charge your customers whatever price your feel is appropriate. We will never tell you what you should charge nor will we post wholesale pricing on our website to ensure that your customers will not see what you are paying for our services.

The Most In-Demand Services
With groupSPARK, you can offer your customers the most widely used and in-demand cloud services from a variety of recognized leaders including Microsoft, RIM, Apple, Iron Mountain, McAfee and more. They can all be provisioned from our one easy to use web-based control panel. There is no need to work with or manage multiple vendors individually.

Customer Ownership
You have spent a great deal of time establishing relationships with your customers and have become their trusted IT provider and knowledge expert. We understand the value of that relationship and will never communicate with or market directly to your customers.

Dedicated Partner Manager
We want to help you succeed. That's why you will have a dedicated partner manager available to provide sales assistance, offer go to market strategies, answer competitive questions and be your go to person for dedicated sales support.

Guaranteed Reliability
Data availability and accessibility is critical to your customers' success. We guarantee our uptime with a 99.999% SLA on our shared servers and 100% SLA on dedicated servers. Our highly stable and secure infrastructure ensures that you provide your customers with the most robust hosted solution.

Free Migration Assistance
Migrations can be as unique as each individual customer. As a groupSPARK partner, you can take advantage of our free migration assistance and provide your clients with a customized strategy which helps migrate their data as quickly or slowly as they require. Our proprietary automated setup tool, best practices documentation, migration checklists and dedicated technical assistance will make the migration process painless for both you and your customers.

Live U.S. based email and phone support
We don't work on our schedule, we work on yours. Our groupSPARK team of highly trained hosting and technology professionals is always available to you whenever you need them. Our U.S.-based headquarters is staffed 24 x 7 and is easily accessible by phone or email.

Sales and Marketing Resources
As a groupSPARK partner you have unlimited access to our web-based Partner Portal – an online hub of helpful tools and information to assist you in marketing and selling groupSPARK services. It includes a unique website content generator which will help improve your website's search engine rankings, white labeled collateral which you can customize with your company information, product logos and much more.

Technology Designed For Growth
Our groupSPARK private label capability allows you to brand our service with your company's look and feel without any manual intervention. It was designed specifically for resellers in mind, enabling your customers to easily provision services and manage users without having to call your technical support team. Our scalable platform was built using industry-leading Microsoft technology which was tested by Microsoft for up to 1 million mailboxes – which means there are no limits to your growth.

Our suite of enterprise-class cloud-based business services helps you:
Set your own prices and achieve over a $100 ARPU potential
Own your relationship with your customers
Manage and sell services from one fully integrated web-based control panel

Hosted Microsoft Exchange 2010 and 2007
Sell the world's most popular email solution including shared calendars and contacts, resource mailboxes, task lists and more, with a 30-day trial and free Outlook or Entourage for qualified users. Become a hosted Exchange reseller today!

Hosted Mobility Services
Your mobile customers can stay connected to their email, calendars, contacts, and more while on the go from their iPhone, Droid, Windows Phone 7, BlackBerry or other popular smartphones. Resell hosted mobile email services

Email Archiving
Offer your customers a hosted archiving service that will help them solve their data storage, e-discovery and regulatory compliance needs. Our solution can be purchased as a single, stand alone service to help you acquire new customers who want to stay with their existing email infrastructure ? whether on-premise or online ? but still benefit from email archiving. You can also bundle archiving with our hosted Exchange email service and increase your average revenue per user.

McAfee Spam Filtering and Message Continuity
Increase your customers' productivity with our McAfee spam filtering service which blocks 99% of spam, viruses, worms and other threats. And, our message continuity solution will help your customers stay connected even in the event of a network failure or natural disaster.

Iron Mountain Online Desktop Backup
Protect your customers' critical electronic data with our powerful, cloud-based online backup service, powered by Iron Mountain. It automatically backs up users' desktop or laptop files as they go about their normal day. Resell desktop backup services

Email Encryption
Help your customers protect their confidential data from loss, identity theft and regulatory violations with our policy-based hosted encryption service that is highly secure and easy to use. Resell encryption services today

Hosted SharePoint Foundation 2010 and Windows SharePoint Services 3.0
Give your clients the opportunity to share files and manage documents and images in a secure, scalable, enterprise-level portal environment. Resell SharePoint

Microsoft Dynamics CRM
Offer hosted CRM and help your clients enhance their customer relations, streamline marketing processes and have a full 360 view of their business operations.

Conclusion

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