Time Hosted: under 1 month.
| Host Gator Rating |  | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 3, 2011
Twista ( chitowntwista@g... ) | I feel hostgator is doing very well at providing services on the internet. I have been able to use all the tools they provide and they work very well!
Also the chat technicians do their job very good. I feel customer service is good with the company and so far have not let me down.
63 out of 68 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: 1 to 2 years
| Host Gator Rating |   | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
May 29, 2011
max21 ( max21@u... ) | They stink. They actuall y hosted another clients website on my dedicated server. My sites went down at least once per day for about two weeks.
66 out of 71 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: 1 to 2 years
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
April 5, 2011
arpeggio ( -no email- ) | Im so disappointed with the service I received from hostgator. My websites are always experiencing downtime! I'm loosing my search engine ranking and income. As soon I finished my contract with hostgator I will surely transfer my websites to other more reliable web hosting service.
68 out of 75 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: under 1 month.
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
December 16, 2010
Deborah ( funquiznight@g... ) | I wanted to set up a blog on Forex trading using WordPress.
A friend of mine recommended HostGator because it's supposed to be real easy to upload WordPress to them.
I would not have used HostGator ordinarily because I believe they are expensive.
I chose my domain name and picked the Baby plan and paid them with my Paypal account, set up the cPanel, set up the email and left to go install my blog using WordPress.
Got an email from HostGator "We are happy to inform you that your Shared [...]
93 out of 97 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: 1 to 3 months
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
September 25, 2010
copyrlik ( copyrlik@s... ) | DONT EVEN TRY HOST GATOR
We used them for several months but ran into financial trouble with should be understandable with how the economy is. Tho we did expect them to cut off our service we did not know they would steal our files and hold them hostage as well as continue to charge to our tab the same amount as if we were getting service.
This is INSANE, so in order to get out files back we would have to pay for all the months we did NOT get service that super shady business practice [...]
58 out of 71 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: over 3 years
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
August 4, 2010
Sam Phares ( -no email- ) | I have been hosting few corporate web sites with hostgator and really happy with their service. Those guys are great and always willing to help.
I would recommend them to all peoples who need high uptime and stable service. Thanks. Sam
97 out of 103 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: 2 to 3 years
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
July 20, 2010
Andrew Piereder ( piereder@x... ) | I hesitate reviewing Hostgator because my experience with a lot of other hosts is that it all goes well just before it goes to hell. Nevertheless, after nearly three years, I can say that I've been completely pleased with the experience.
While I do host some fairly static sites there (blog, company 'brochure' site), I started actually using the account for development of some pretty ambitious sites using mySQL, progessive video serving, TLS, cron and a lot of minor but still important [...]
73 out of 81 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: over 3 years
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
July 16, 2010
Brian Brigg ( bbrigg@y... ) | They helped me by moving multiple Wordpress sites hosted on a single account back to their servers after I tried a VPS for a couple of months and everything worked fine even on a Wordpress site bridged to Gallery 2 after simply updating the paths in the bridging plugin's setup.
I have never had a problem with any of my sites that was not caused by me or a poorly written plugin but the support staff are unfailingly polite and helpful offering advice on things that are beyond what any other [...]
64 out of 71 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: under 1 month.
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 24, 2010
mziegler ( mjz5488@y... ) | Chat ID is 2184102
I wasted so much time explaining on thier chat line what I was trying to do...and this tech support gut just kept leading me on to other things I did not even ask or need at the moment. he kept telling me site builder is not good for beginners...so what?? I just wanted to know how to get in and log in to sitebuilder so I can get started creating my web pages..but he kept going on and on..it is only for beginners...and did not really my question how to log in.. oh [...]
74 out of 82 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: 6 mo. to 1 year
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
May 22, 2010
Steven Cronson ( info@b... ) | I have been developing for years an advanced cart and needed to see the site working most of the time to get it done. I found a military grade host near Washington DC AIT however my level of knowledge they were not the best fit but for a Reseller with experience it must be great. Tried also HostRocket that grew and grew. They were nice and claimed great learning areas on their site. The site got hacked or a worm on it one time which they did correct it after realizing it and a few times [...]
81 out of 90 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: under 1 month.
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
April 29, 2010
jim stone ( propestcontrol@c... ) | not for the novice internet user. changed passwords, user names, could not login on templates usage, could not build a website to save my life. my sons can figure this stuff out put people with little nohow does not have a chance. what was bad is I talked to sales staff an said it would be simple to do. (WRONG) Price is good if you can figure it out. Support told me after i sign up it would be hard to figure it out with no experience building a web site.
96 out of 99 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: 1 to 2 years
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
April 11, 2010
Alex ( volisy@g... ) | While customer service may be good and willing to take your money, wait for your site to start getting hacked and then be wiped off completely.
My site has been hacked 4 times in 1 month and each time they tried to put a blame on me. I spent hundreds of $$ to update and secure everything.
2 weeks later my site is totally gone, data base cpanel, admin everything.
The most ridiculous responses from the live chat which makes no sense at all and yet no one there seems to know what went [...]
85 out of 94 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: 1 to 3 months
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
February 5, 2010
Darren ( daz@d... ) | Support is great couldn't ask for anymore, a wide range of features, Uptime is excellent. All at a competitive price. I feel safe with HostGator. Couldn't be any happier with them.
Keep up the good work!
77 out of 86 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: 1 to 2 years
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
November 18, 2009
Pascal H ( pascalholscher@g... ) | Hostgator offers excellent support and features they even throw in free whmcs.
I also got a good pdf of the webhosting book.
80 out of 85 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: 3 to 6 months
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
August 24, 2009
Eben Asare Boafo ( ebenasare@y... ) | i am impressed by their uptime and their customer care. My websites are always up and that is very good, after getting disappointed by another company
63 out of 77 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: 1 to 3 months
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
July 22, 2009
Michael ( info@m... ) | I think it is great. I am a customer for about a month and I have no complain. I hope all these negative comments to be just isolated events because I have nothing more than a good experience working with them.
The service is good. Even when the servers are overload the downtime lasts for about a few seconds while in other hosts your page would be off for hours.
The customer service is great, It could be faster but once I called them cause I messed up the php code, theretofore my site [...]
54 out of 59 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: 2 to 3 years
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
July 21, 2009
Jorge Torres ( -no email- ) | I described this way because this provider
accused one of my clients a reseller plan to make spam. You cancel the account without proving
that my client has sent mass mails.
This caused serious economic problems.
Support technical disaster.
Security problems that had made a change
significant number of sites by adding code scripts dangerous. This time neither
take responsibility.
I have a copy of the claims made by ticket to certify what I say.
108 out of 117 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: 1 to 2 years
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
July 6, 2009
Navid ( junk@n... ) | Wonderful Host. Fair Customer Service. Great Reseller Hosting Options Available. Price is very reasonable, customer support 24/7 via phone, chat and email. Uptime about 99.5%
96 out of 108 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: 2 to 3 years
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 30, 2009
cliff jordan ( macrec1@h... ) | Hostgator offers ecellent customer service but the reseller plan is really lacking behind the needs of todays website.... there inability to support common things like ffmeg or mplayer has me looking for a new hosting provider to facilitate my needs
67 out of 73 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this low rated customer complaint. |
Time Hosted: under 1 month.
| Host Gator Rating | N/A | | Customer Relation | |
June 1, 2009
Mike Gereb ( bokonon@g... ) | The baby price is claimed to be 7.95. Indeed it is tricky to find the small print that it is 9.95 unless you pay three year in advance. Now if your site is moderately successful they cancel your service without refund, it is not very attractive and strongly misleading.
I have not signed up after that so no experience in their hosting just about their misleading sales tactics.
113 out of 122 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: 1 to 2 years
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
May 18, 2009
Deshi Host Solutions ( info@d... ) | Host gator is the best one i ever used.
94 out of 115 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: 2 to 3 years
| Host Gator Rating | | | Customer Relation | |
April 25, 2009
Ron ( chuckyporn@g... ) | I had no problems with HostGator until recently. I had a dedicated elite server for my sites and they offered me a deal for more bandwidth. They gave me an extra TB of bandwidth for $100/mo. My total was $379/mo.
Recently, my sites have grown and HostGator tells me they can't honor their deal anymore as their bandwidth bill has gone up. Not only did they take the extra bandwidth away, they charged me $0.50/GB over 2.5 TB! I was under the planned 3.5 TB THEY AGREED UPON and they took back the [...]
89 out of 97 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: 1 to 3 months
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
March 4, 2009
rao ( rao.naveed@g... ) | Hi!
i tried them as a reseller but i think i choosed a wrong service the best is you get free WHMCS as a reseller but as a reseller you can't sell and earn much as they don't allow to resell as well as they answer tickets very late. They do overselling but not allow thier resellers to do. so they are very costly in that sense i closed account after oaying 2-3 months. now days i am using www.vebnest.com paying less and getting better than what i was getting from host gator and i am happy as i [...]
105 out of 116 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: 1 to 2 years
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
March 2, 2009
Fernando Garza ( fernando@g... ) | I have a reseller account with hostgator, and i can say that i have had problems (about 2 or 3 in 1 and a half year), but the support they provided was excellent, las time it took about 24 hours to fix something that a client of mine did, but it was all for security reasons.
When ever i need support (1 or twice every 3 months), i get it, and fast.
I've never had my account or my client's account down in the time i have been with them, web pages display fast, e-mails are fast, the only [...]
97 out of 106 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: 1 to 2 years
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
December 18, 2008
Elizabeth Martinez ( info@l... ) | I have had a reseller hosting account with them - and have been mostly happy. Then there was an issue with the account that I initially caused and then corrected -but then they caused another problem and they will not work with me and come to agreement - they only want me to move from a $24.95 account to a $174.99/month account - which I cannot afford and is more than I need.
56 out of 68 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this customer complaint. |
Time Hosted: under 1 month.
July 27, 2008
momo ( -no email- ) | -Too Good to be true services...
-Your payment is the only thing important to them.
-They have locked me out of my own account for some Extra verification process!!!
-Don't host with these con-artists!!!
BUYER BEWARE!!!
105 out of 117 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: 1 to 2 years
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
May 31, 2008
Tanuj Damani ( -no email- ) | These Guys are the BEST!!
I had been through MANY MANY MANY hosting companies including Hostmonster, Anhosting, BlueHosting and a few other local hosting services etc but these guys were always causing me some problem of the other.
When i signed up with HostGator my life became a pathway to heaven, iv had almost no problems with my hosting since, i used to have a few issued with the email service but since i put up complaints they worked hard on making sure the problem would get [...]
68 out of 87 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: under 1 month.
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
January 28, 2008
daniel ( dljone9@n... ) | wow, these guys must have had a bad day or two. i tried getting set up with them - their "instant access" assurance was anything but instant. when i tried to get in touch with them to find out about the delay their 24/7 online support must have been taking a nap. when i did finally get someone - more delays in terminating my account, at one point they even tried to blame me for the delay (even though the cancellation request showed up as an open ticket in their ticketing system). maybe these [...]
63 out of 77 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: 1 to 3 months
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
December 21, 2007
Derrick ( djl@h... ) | Host Gator is a fine company and there up-time is good. There email services seems to go down a lot and I could never find out a reason for this. Their email support really stinks. I may not get a responce for many hours or days and the answer is definitely not helpful the first time around. So many emails have to bounce back and forth before the issue is resolved. Host Gator really needs to look carefully at there support services.
67 out of 79 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this customer complaint. |
Time Hosted: 3 to 6 months
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
August 29, 2006
aybars badur ( iris@g... ) | i am working with them for nearly 6 months, in this period i saw my site down for 2 times, which were for short times.
I met hostgator after using many terrible hosting companys, and i like the service and support of hostgator. I didnt had much technical issues, everything works well.
I had several sites to host in one account and didnt need a reseller account, and it just fit well.
404 out of 522 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: under 1 month.
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
August 24, 2006
John G. ( -no email- ) | Very popular hoster with solid offers. Support is quick and available via e-mail, phone, and live chat. Hosting packages are not too special but offer good features for a decent price. Overall seems like a pretty reliable hoster.
287 out of 424 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: 3 to 6 months
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
April 26, 2006
saschart ( contact@s... ) | This Company DON'T PAY affiliates!!! We DON'T RECEIVE OUR MONEY from 10 months ago.
If this is not the TRUE we want to see PROOF from their payment!
Also the clients send here are unsatisfied by Gator services.
188 out of 325 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: 1 to 2 years
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
April 19, 2006
Don Dalrymple ( imhiskid@v... ) | I have been with Host Gator approximately 18 months. I have noticed no interruption in service. I have a reseller account (Aluminum). The only thing I might change is, as a programmer, I'd like to have access to PHP 5 for it's improved OOP capabilities. My "customers" are all various ministies that I have donated space to. I haven't had a single complaint from them either. cpanel and whm are great. Everything has worked when, and the way, it's supposed to.
319 out of 461 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: under 1 month.
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 24, 2005
Alexandro Simioni ( asimioni@a... ) | Support exists, but doesn't work properly. The reply time is very slow. Server is too unstable, I could not send or receive e-mails.
164 out of 281 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: 1 to 3 months
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 17, 2005
cookie ( ebiz4u@s... ) | Very disappointed in comtomer service, even when service charges apply. I can't imagine when they have to do some thing free.
189 out of 315 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this low rated customer complaint. |
Time Hosted: under 1 month.
| Host Gator Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 13, 2005
seldon ( hseldon_99@y... ) | HostGator is really hosted at ThePlanet. ThePlanet is a serious hosting company, but they are not cheap. As a result, HostGator's revenue margins are razor thin. If you're just serving simple HTML pages with nothing fancy - they are pretty good. However, if you have a web application that starts using resources, your account will be terminated. Instantly. Then they will force you to upgrade to their $80 plan or they wil not talk to you.
211 out of 330 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
