Time Hosted: 2 to 3 years
| HostICan Rating |   | | HostICan Features | | | HostICan Cost | | | HostICan Customer Relation |  | | HostICan Control Panel | |
July 25, 2011
Bgt ( -no email- ) | Before they changed ownerwship they were just fine.
Then everything went to hell.
First of all till they changed ownership they used to send you invoices to pay and renew.
Suddenly their system became autorenew and they auto-charged my credit card with a hosting I didnt want to renew. No refund of course.
They lock your domains you purchased from them and you need to open 20different support tickets to get YOUR domain unlocked and transfered away.
Their packages are now more expensive [...]
65 out of 73 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| HostICan Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
March 10, 2011
Jonathan McDermott ( jonny.mac@l... ) | I was hosting a forum and 3 MMORPG's using 2 dedicated servers paying over $1200 a month. My forum has over 22000 users and growing each day. Hostican shut our dedicated servers off WITHOUT warning when we was getting DDos attacked. They was then unable to bring the servers up for atleast a week. I was waiting around 2 days for a answer via there ticket system and calling them over the phone was useless also as they would refer you to the ticket system. The only solution they came up with was [...]
66 out of 68 users found this review to be helpful!
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Time Hosted: 2 to 3 years
| HostICan Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
February 15, 2011
-anonymous- ( -no email- ) | Hostican and their new corporate overlords jumpline.com should both be avoided at all cost. My website is offline every couple of days. Think about it; they suck so bad that you can't even load jumpline.com with out a time out error or a 403 error. I mean really this in incompetence at the highest level.
DO NOT HOST WITH HOSTICAN or JUMPLINE.COM
72 out of 79 users found this review to be helpful!
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Time Hosted: 1 to 2 years
| HostICan Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
February 5, 2011
-anonymous- ( -no email- ) | they constantly take my website down for migration or servicing or what ever the excuses that time are over half a dozen times in the middle of the day leaving me and my customers with no website for hours at a time in the middle of the working or selling day.
56 out of 62 users found this review to be helpful!
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Time Hosted: 1 to 2 years
| HostICan Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
January 30, 2011
Ari ( david9ya@g... ) | My blogs has been down for 2 days and the support is very bad.
Cannot Fix the error when upgrade their server, No apologize and not answer the question.
Do Not Host with Them!
86 out of 94 users found this review to be helpful!
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Time Hosted: 2 to 3 years
| HostICan Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
January 22, 2011
hostican customer ( hc@u... ) | The support is very bad! Errors still occur when updating the server. Always! This is annoying! Unable to resolve the problems quickly. Constantly asking questions and a lot do not understand anything.
My site kept getting taken down multiple times a day for no apparent reason. The support staff was very unskilled and did not listen to my questions.
70 out of 77 users found this review to be helpful!
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Time Hosted: over 3 years
| HostICan Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
December 17, 2010
Boris Kislitsin ( itwouldbenice@g... ) | This is a crap company with the worst support I have ever came across - I would advice dealing with it only if you are looking for trouble. I have registered domain name with them, which I have lost 3 years later - they simply "forgot" to tell me that I have to extend this name, denied that they have registered it, after I have proved it with whois. info, said, that they have sent me a mail - no copy of this provided on my request, ignoring my letters ever since. This happenned for the 2nd year [...]
56 out of 60 users found this review to be helpful!
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Time Hosted: over 3 years
| HostICan Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 10, 2010
Travis ( tstarnes@g... ) | I have used HostICan for several years with several accounts, they used to be pretty good. Lately there has been reliability issues, with uptime being fairly spotty. Sites go down regularly. And this is when I finally noticed their real problem, their truly horrible support.
They claim 24/7 support, but it is pretty much business hours only. Every time I try phone support, it goes straight to voice mail. support tickets are fairly unresponsive. Live chat goes to leave a message as [...]
58 out of 60 users found this review to be helpful!
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Time Hosted: 2 to 3 years
| HostICan Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
July 30, 2010
Alex Sysoef ( admin@f... ) | HostICan refuses to honor its "30 Days No Questions Asked Money Back Guarantee" as defined here: http://www.hostican.com/whyus/guarantees.php and refund the money for the services they never provided. Here are the details of my communication with them in an attempt to receive my money back:
6/04/2010- Purchased a 6-Months “VPS Extreme” hosting package. $519.70 was paid via PayPal
6/22/2010- Canceled the service and asked for a refund per the guarantee. I submitted a cancellation and a [...]
53 out of 61 users found this review to be helpful!
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Time Hosted: 1 to 3 months
| HostICan Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
May 16, 2010
Walt ( americanresearcher@y... ) | I purchased a "Tera" package from HostiCan.com about two weeks ago. My Joomla sites had nothing but problems. I couldn't load any plugins, modules, or components. The server would just sit there and spin. They claimed it was a file permissions problem, but it wasn't. Then they claimed it was a script problem, but it wasn't. Then they had me place individual php.ini files in each folder that was going to utilize space. What a joke!
Even though HostiCan.com promises unlimited bandwidth and [...]
62 out of 69 users found this review to be helpful!
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Time Hosted: 1 to 2 years
| HostICan Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
May 7, 2010
Jennifer ( liquidserver@y... ) | HostIcan.com is my favorite web host, I currently have 3 different hosts hosting 3 different sites and I am in the process of moving them all to HostIcan.com. These guys have my business 100% of the way, they're honest, reliable and they know their stuff! Where else can you get so much for so little? I recommend HostIcan.com to anyone who needs a web host.
53 out of 59 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| HostICan Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
May 1, 2010
Williams ( linuxcoders90@h... ) | I have tried several web hosting companies over the last 5-6 years, and I’m pleasantly surprised with HostIcan.com support team. To me support is very important since I’m willing to deal with any issue as long as I know that people behind the web host will be willing to assist me in every possible way. And I found what I was looking for – HostIcan.com team members are truly professionals and provide excellent support.
56 out of 62 users found this review to be helpful!
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Time Hosted: 1 to 2 years
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April 22, 2010
dennis ( johnriggs345@a... ) | The monitoring of hosting accounts seems to be top notch with regards to preventing attacks and maintaining security. Downtime seems to be nonexistent (I have only experienced very brief downtime a couple of times). The features of the hosting accounts are some of the best I have seen and the price is very good compared to others. Overall 10/10 - a great host! Thanks to HostIcan.com.
81 out of 85 users found this review to be helpful!
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Time Hosted: 1 to 2 years
| HostICan Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
April 20, 2010
tanbirchahal ( coradication@y... ) | You guys have been the most responsive host I've worked with since 2009. Quick turnaround on Sunday after a major holiday is great! Everything is working great now. I must say it’s impressive. I am enjoying your web hosting services and wish to keep you folks as my web host for as long as possible. I have been referring everyone I know to you guys!
77 out of 79 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| HostICan Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
April 17, 2010
Terry ( coradication@y... ) | Last year I started my business with HostIcan and some other sites. Day by day I realize the difference between HostIcan and other sites. Their service is better than other sites. Their package price is very cheap. I could give them double or triple if had to pay but I don’t want to miss their service. If you are operating a site and you are not with HostIcan, so you are wasting your precious time.
69 out of 78 users found this review to be helpful!
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Time Hosted: 1 to 2 years
| HostICan Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
April 15, 2010
Shelly ( stiffbeckshelly@y... ) | HostIcan.com is good at web hosting. They have enough space for their customers. They provide unlimited space. They also provide unlimited bandwidth. They have a good looking site. The site is so easy for the beginners. You can find any information in their site. If you don’t get those, you should call their customer support team.
91 out of 98 users found this review to be helpful!
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Time Hosted: 1 to 2 years
| HostICan Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
April 12, 2010
jdixon8679 ( jdixon8679@y... ) | Last year I used a hosting site for my web site. I faced a lot of problem with them. They couldn’t solve those problems. They have downtimes sometimes. So I was not satisfied with them. So I searched for a new web hosting site. Finally I got HostIcan.com. I signed up with them and doing my online business easily.
94 out of 100 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| HostICan Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
April 9, 2010
ismart ( ismart@y... ) | Here I am doing business properly in online only because of HostIcan.com. I am managing some sites with them. They are providing me unlimited space and unlimited bandwidth. I am really impressed about their customer support team. They are really good and they are very keen to help you.
63 out of 66 users found this review to be helpful!
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Time Hosted: 2 to 3 years
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April 5, 2010
Dora ( dorris.dora@g... ) | Few days ago I wanted to open a personal site but I didn’t know the way to open a site. Then I knew about web hosting sites. I searched about them and got a lot of name for web hosting. I also got some positive and reviews about them. I read them all. After reading them I decided to open my site with HostIcan.com
65 out of 68 users found this review to be helpful!
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Time Hosted: 1 to 2 years
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April 2, 2010
Smith ( smithson@a... ) | Anytime I have called Technical Support, they are very friendly, professional and informative. Your program is easy to use and I can usually take care of my site through them. HostIcan.com offers and exceptional service. First and foremost, the customer service and tech support are the easiest you will ever encounter.
76 out of 77 users found this review to be helpful!
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Time Hosted: 2 to 3 years
| HostICan Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
March 31, 2010
Noah ( noahnile@g... ) | We use HostIcan.com for our web sites. We also recommend HostIcan.com to all of our web site clients. We have moved 5 of our clients to HostIcan.com over the last 12 months and all are very happy. We have 3 more coming soon. Because the support I had from the support team was excellent. They solved my every single problem.
85 out of 86 users found this review to be helpful!
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Time Hosted: 1 to 2 years
| HostICan Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
March 26, 2010
Amanda Plymale ( amanda89@y... ) | HostIcan provides the opportunity to host many sites as you need all under a huge account. It does not fail to address within a hour whether it is technical or billing. Even if their friendly support is unable to address your problem so they will never fail to get back to you within 3 days that is a service that will keep customers going back. Where else can you find such good deals?
60 out of 65 users found this review to be helpful!
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Time Hosted: 1 to 2 years
| HostICan Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
March 23, 2010
Ed Tafkaou ( piualtasalute@y... ) | HostICan rocks! I have been with them for almost 2 years now and can't say enough! I got a couple of my friends to host with them and they have been very pleased!
I started on shared then moved to VPS...my site is growing so I think I'll be moving dedicated soon!
They are very helpful, they have excellent uptime, and their support techs know what they are talking about. All around awesome host!!!
57 out of 63 users found this review to be helpful!
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Time Hosted: over 3 years
| HostICan Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
March 23, 2010
N. Strauss ( Upper_Cloud@y... ) | I have been a loyal customer of HostICan for several years now. They have been wonderful! One of my favourite things about HostICan is their support...their engineers are very knowledgeable and patient and will work with you as long as needed. I rarely have any problems, but if I do they are very quick to respond. I am very satisfied with HostICan and would recommend them to anyone...beginner to experienced webmaster!
95 out of 103 users found this review to be helpful!
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Time Hosted: 2 to 3 years
| HostICan Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
March 23, 2010
Mike Cooper ( brill.us@g... ) | HostICan is awesome. I've been with them for some time, they did have pretty bad phone support. However, in December everything with them changed, and I've had nothing but a pleasure in dealing with them.
They answer the phone normally within 5 seconds day or night, and I've been able to get my questions answered quickly and correctly.
All the stuff that is being said about them, might have been true. However, their top notch now. I LOVE YOU hostican!
75 out of 84 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| HostICan Rating | N/A | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
September 10, 2009
Mark ( ka9fbx@u... ) | I have been with HostIcan for about a year, but decided to change because of the lack of customer support. The site claims 24/7 service, but I personally have never found this to be reliable. They have an answering machine to take customer service calls.
That's not so bad perhaps, but for me - I need a little better service, so I decided to transfer my domain away. That's when the nightmares began. I have been trying to transfer my domain away for about 4 months now, and I get the runaround [...]
68 out of 77 users found this review to be helpful!
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Mark,
I apologize that you have faced such hardship in your domain transfer process. I’ve been looking into your domain name transfer process and have not found any correspondence with our DNS group. They handle all our DNS changes / transfers.
As for ICANN, there is no need to go there, as it will cost you $1,600 to file a complaint with them. However, if you contact us directly at dns(remove)admin[[@]]hostican.com we’ll be glad to work with you on getting your domain [...] -- hostican.com representative |
Time Hosted: 1 to 3 months
| HostICan Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
January 30, 2008
RLvB ( rene@v... ) | I started using HostICan (Base Host plan) on the 21st of December, 2007. At first, I was quite pleased with the service. There were a few outages and Internal Server Errors, but they were always explained and dealt with when I sent a support ticket. I was also pleased with the quick responses to these support tickets.
Until the 7th of January. On that day, the first high-load error came. I was quite surprised - traffic on my site had actually dropped by 75% since the first few days that it [...]
88 out of 89 users found this review to be helpful!
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Thank you for you posting your review.
Firstly, I would like to mention, that your review is totally biased. Firstly, you claim you only had
5-15 users on the site, but you had over 40,000 posts, not to mention that you had 15,000 members.
The facts are that your site was simply too big. No matter how you try to spam all the forums online by saying that we're to blame. Your completely responsible for your account, content and its usage.
Secondly, not to mention that you've spammed [...] -- hostican.com representative |
Time Hosted: 3 to 6 months
| HostICan Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
January 10, 2008
Unhappy Customer ( jedimaster@i... ) | I host pictures on their site using the popular Gallery software provided by Fantasico on the Hostican cpanel.
I was not aware that it was using to much cpu. I have no idea until they shut me down for having high cpu usage. I never got notified. They told me to fix it and I tried logging and fix the database but they limit my account so I can't fix it. I tried to download my files thru FTP to host else where. After a few hours of downloading my files at very slow speed, they banned me [...]
63 out of 71 users found this review to be helpful!
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Thank you for you posting your review.
Firstly, we would like to start off by saying that this is totally untrue. According to our records, you where provided with a backup for a period of a week (7 days). After which, the backup was removed from the server.
Having said that, in the email when we notified you that you could download the backup at anytime. If you where unable to download the backup (which you currently claim), this is something that your new hosting provider could have [...] -- hostican.com representative |
Time Hosted: 1 to 3 months
| HostICan Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 20, 2007
Paul Orr ( declarationfinancial@y... ) | STAY FAR AWAY FROM HOSTICAN.COM!!!!
After a few weeks they will close your account without reason keep your money and hold your domain hostage.
But, don't take my word for it. Check for yourself:
On 9/19/2007 the company's membership in the Better Business Bureau was revoked. The termination was due to violation of BBB Standard(s) :
http://richmond.bbb.org/WWWRoot/Report.aspx?site=85&bbb=0603&firm=21017360
Although they advertise 24/7 phone support they don't answer their phones, [...]
85 out of 95 users found this review to be helpful!
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Thank you for you posting your review.
"Paul Orr", or should we call you by your real name "Dennis Hartwig", you among all
people should know that spamming review sites with your fake reviews is only degrading
you.
The fact that you spent time, making up bogus reviews and allegations, shows that you
have too much time on your hands. Instead of spending time, on your business, you are
too busy posting fake reviews about us.
Now, to address your review. You YOURSELF asked us to [...] -- hostican.com representative |
Time Hosted: under 1 month.
| HostICan Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 15, 2007
Dhiren ( d_c_asher@y... ) | I serached a lot for a good hosting, having ready may sites with reviews etc on many hosting companies.Eventually I had shortlisted to a few and contacted each one to get some responses. I must say that HOSTICAN impressed me with their livechat online and I spent quite some time there with the people they had who answered all my questions and doubts and told me that it was an easy process to move the host etc...they even offered to move the files for free etc. I have kep all the conversation [...]
270 out of 372 users found this review to be helpful!
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Firstly, we would like to thank you for your review. Positive or negative, we always like to get feedback from our current / past customers.
Having said the above, we are not a Website moving company. However, we always do our put forward our best effort to assist any customer moving from different locations (hosts).
In terms of what you are mentioning here about being ripped off, this is simply not true. We outlined in our Terms of service, that IF you are moving from another host (that [...] -- hostican.com representative |
Time Hosted: under 1 month.
| HostICan Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
February 26, 2007
Evgeni Dobrev ( office@r... ) | We are their Base-Plan client for some days. All we can say - very helpful staff and migrated whole our data for 20 minutes and all for free. Rotary Club - Sevlievo really like your way HostICan! Keep the good work for future.
E.Dobrev
President
Rotary Club - Sevlievo
96 out of 155 users found this review to be helpful!
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