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Disclosure
  • We are a review website
    that receives compensation
    from some companies
    we are featuring.

This HostMonster review mainly cover a general impression of hostmonster.com product features like reliability and customer support, data center, price & more. Brand listed since 2006.

Review

CompanyProductsCoupon codesUser reviewsAdd reviewTestimonials

hostmonster.com
Host Monster
1548 N Technology Way
Orem, UT 84097
US
Phone: +1 801 765 9400
Fax: +1 801 765 1992
Awards:
Page Rank7


hostmonster.com overview

General Impression
HostMonster has been providing hosting solutions to lots of business and personal web sites since 1996. Their internet hosting package helps businesses and individuals get high-powered service at a fraction of the cost.

With HostMonster you can depend on:
Highest customer service
Quality equipment
Maximum guaranteed uptime
Highly functional tools for adminstration
The leading feature set available
Secure and reliable backups
Solid and honest business practices

Technology that Roars!

Just because you are paying for a shared hosting doesn't mean you can't have the VPS features.

Our own data center
Custom Cron Jobs
Great performance all the time
Secure Shell Access
Ruby on Rails

Price & Cost
Amazing what you get for such small price (look also for coupon code). There are no companies on the market offering such great package! Give a try!

Reliability
HostMonster is constantly improving their servers stability and uptime. Nowadays, they already added so many features, that their servers are never crashing. Considering that they use shared environment, they got the best value from their servers, serving with loyalty their customers.

Data Center
Using and sharing the same datacenter with BlueHost, located in Utah.

Customer Support
You will not believe how excellent technical support has hostmoster.com
Their forum will also help you anytime you need. Check out: http://hostmonsterforum.com/ We have been impressed. Tried and you will be convinced ... then you will stick with them. Amazing.

Control Panel
HostMonster is using improved version of CPanel which is top control panel software available on today's market.

Conclusion
Choosing HostMonster is great option. You will not regret. Your business will grow protected by a very serious company always ready to help you.

Cpanel Login
Features
Help Center
Video Tutorials
Live Chat Support
Website research for Host Monster on November 20, 2011 by WebHostingTop

Promotions

HostMonster Discounts, Coupons & PromotionsValid until
Pay only $3.95/mo instead of $5.95/mo using our link.No time limit provided!

Website Products

Linux - Shared PriceWeb Space TransferDate updateSetup fee
Hostmonster $5.95/mo unlimitedunmetered Aug 2011 free

Web services stats

[provided by paid service from Alexa Web Information Service]
Contact information is managed by james[at]bluehost[dot]com[login]
Last update: 2011-11-20 12:54:56 GMT
Owner:HostMonster.Com, INC.
Web Site TitleHost Monster - Web hosting
Website DescriptionHostmonster - Top rated web hosting provider - Free 1 click installs For blogs, shopping carts, and more. Get a free domain name, real NON-outsourced 24/7 support, and superior speed. web hosting provider php hosting cheap web hosting, Web hosting, domain names, front page hosting, email hosting. We offer affordable hosting, web hosting provider business web hosting, ecommerce hosting, unix hosting. Phone support available, Free Domain, and Free Setup.
Statistics
Site in business since15-Jun-1999
Links to the site33828
Alexa Popularity Rank1075 (1 best)
Site languageen
Details for www.hostmonster.com website
Website Name Servers (DNS)hostmonster.com:74.220.195.150
MX::hostmonster.com.s7b2.psmtp.com:64.18.6.14
MX::hostmonster.com.s7a1.psmtp.com:64.18.6.10
MX::hostmonster.com.s7a2.psmtp.com:64.18.6.11
MX::hostmonster.com.s7b1.psmtp.com:64.18.6.13
ns1.hostmonster.com:74.220.195.131
ns2.hostmonster.com:69.89.16.8
Server SoftwareApache/2.2.22 (CentOS)
Website IP74.220.195.150
IP Location:Country/State/CityUnited states / Utah / Orem [See Hosting in United States ]

hostmonster.com traffic Reach per milion
Host Monster traffic Reach per milion
hostmonster.com daily traffic Rank trend
Host Monster daily traffic Rank trend
hostmonster.com daily PageViews per milion
Host Monster daily PageViews per milion

Customer testimonials

"I am a website rookie. I count on the customer support when I need to go technical with the site. I have used Host Monster for years. Never an email issue. Never a down time notification issue. They all go down occasionally. I count on notification and quick to come back up.
Tools are awsome and a bang for the buck. You go elsewhere if you want. I'm staying put....."
D Foust <inquiries at Horsepowerclassics dot com> / Horsepowerclassics.com

"I love Hostmonster, excellent Tech Support, never have to wait more then 5 minutes. The extras they give such as $50 Free Google AdWord credits is awesome. Up Time so far has been 100%. I recommend Hostmonster to anyone thinking about getting a website."
Joel <Service[at]IllinoisWindowService[dot]com> / http://www.illinoiswindowservice.com/

Hostmonster is great. Tech Support is excellent, don't have to wait more than 5 minutes, and the Techs don't mind fielding questions outside the realm of Hostmonster. I like the $50 AdWords and $25 Yahoo Credits. Affiliate program is excellent also, I have refered people and gotten $65 after 3 months hosted.
Hostmonster is fantastic. Since the time I hook up with them I have no reason to fear at all. Their are 24/7 online is real and their support services is fantastic. Their Affiliate program is superb, Infact they are a blessing to the online community. Keep on with the good work.
Host Monster is everything we need of hosting provider. Customer and technical support are excellent and always available. CPanel is great for use. Everything is ok . We are recommending Host Monster.
I chose Hostmonster as my web host, and I think it's great ! Customer Support is excellent, and so is the Tech Support. It's very affordable, and has allot of user friendly features.
Hostmonster is great, Technical Support always available, as well as Customer Service. The referral program is excellent too ! Nothing but good things to say about Hostmonster.
I have been using hostmonster. I signed up for three years.
It is simply incredibly comparing to my previous host, Webhostingpad.

Webhostingpad advertise their plan as unlimited which turned out to be fake.

Hostmonster allows its user to use their server as web disk to store truly unlimited amount of data.

Nobody else can offer plan like this.
I think HostMonster is great. The Customer Service people are friendly, and I haven't been put on hold for a lenghty period of time. The Tech Support is great too, they are willing to answer questions that were not specific to my account, it's great to get some added information. Once I was doing some web work for a client, and I was totally stone walled by thier Web Host, after dealing with them, I realize HostMonster is #1 for me, no comparison.
HostMonster have every feature I have ever wanted. They are also very cheap and their service is wonderful. They have answered all my questions within only a few hours even on the weekend. I rate them 11 out of ten!!! And no I dont work for them.

News

bluehost.com: increase website speed and cut bandwidth costs for free - Matt Heaton, CEO of BlueHost.com / HostMonster.com mentioned:

"How I could best increase the internet speed for our clients that have slow internet connections at no cost to them? I decided on using mod_deflate. I had used mod_gzip in the past (Almost 10 years ago) so I was familiar with how it all worked and it was simple to set up. Mod_deflate basically takes certain types of files and compresses them at the server level and then sends those smaller files to you. Images, zip files, etc don't compress well (And so we don't compress these, but HTML files, javascript files, css files, etc compress very well. Often we see 80% compression levels on those type of files. These files are then decompressed on the client side automatically and used. This is all transparent to the user, except that download/page load times are much faster for the user (10-25% faster).

However, there is a severe problem with using mod_deflate that no one seems to have solved. Using mod_deflate requires *significant* CPU usage on the server to use. The problem is that often CPU resources are maxed out. If you use mod_deflate while the CPU(s) are maxed out then the servers become even slower and all websites on the server will appear very very sluggish. For this reason most web hosting companies don't use mod_deflate, and for good reason.

However, at Bluehost/Hostmonster we have a great solution for this problem! Some of you may have read where I mention that Bluehost/Hostmonster have a proprietary CPU protection system. Using, this system we track CPU usage in realtime. We then wrote a patch to the Apache web server (This is what serves your websites to your browser) that interfaces with our CPU protection system. This patch checks our CPU usage twice a second and if CPU usage exceeds a certain threshold then we temporarily suspend mod_deflate. When there are unused CPU cycles then it reenables mod_deflate. By implementing it this way we get all the benefits of mod_deflate with none of the detriments of excessive cpu usage causing slowdowns.

The first full day we ran this it lowered our bandwidth consumption about 600 Mbits a second (With very conservative settings). When we run it with aggressive compression we save over 1 Gig/s of sustained bandwidth. That is considerable savings/speedup for something that took about 4 days to develop, test and deploy!

Now, next time our family goes on a cruise Bluehost/Hostmoner sites will appear much faster!"
[ ... search all hostmonster.com news ]

Social Networks

Twitter accounthostmonster
Facebook accountNo official account on Facebook yet!
Linkedin accountNo official account on Linkedin yet!
Blog URLNo official Blog yet!
Forum URLHost Monster Forum

Domains trend

DateTotal Domains [Estimated only]Situation [Gain domains or Loss domains]
May 21, 2012759745-132
May 14, 2012759877+34
May 7, 2012759843-536
April 30, 2012760379+72
April 23, 2012760307-8817
Brief overview of few months from previous years
December 26, 2011769124+4875
December 19, 2011764249+57516
December 27, 2010706733+147
December 20, 2010706586+95732
December 28, 2009610854+448
December 21, 2009610406 

Customer Ratings

The quick stats of Host Monster ranks shows a note average of 2.2 out of 50 opinions and price range $5.95 - $5.95.
As customer/visitor you can rate this provider. If you are part of support, you can respond to these hostmonster.com reviews by login as company or registering a free account!

Time Hosted: 2 to 3 years
Host Monster Rating★★☆☆☆
Features★★★★☆
Cost★★★☆☆
Customer Relation★★☆☆☆
Control Panel★★★★☆

September 28, 2010
jessica herde ( jessica@s... )
i have had no problems with them until this year - i've been with them for quite a while now - a few years... there has been a ridiculous amount of downtime recently and they don't compensate you for it. i mean, sites are down at least 5 times a week - even if for a brief time, that's unacceptable. i understand there is some downtime, but it's too frequent to be okay... get your act together hostmonster!
70 out of 75 users found this review to be helpful!
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Support can respond to this low rated customer complaint.
Time Hosted: over 3 years
Host Monster Rating★★½☆☆
Features★★★★½
Cost★★★★★
Customer Relation★★★½☆
Control Panel★★★★☆

September 19, 2010
Day ( dede_evz@y... )
They wouldn't be bad if it wasnt' for the fact that at least once a week the server "goes away", and not even when the activity is at it's peak on the respective websites - on the contrary, that happens usually when the activity is very low.

Price is great for the features it offers, and the customer service is pretty god (not very good though)

98 out of 100 users found this review to be helpful!
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Support can respond to this customer complaint.
Time Hosted: over 3 years
Host Monster Rating★★★★½
Features★★★★★
Cost★★★★★
Customer Relation★★★★★
Control Panel★★★★★

August 17, 2010
U Asar ( asarone@g... )
its my 4th year with Hostmonster, and I am satisfied enough so far to return back to them for another 3 year renewal.
customer support is awesome, downtime so far I experienced is very decent, CPanel is good, with less or no ads that I experienced, script installer is as well very good with uptodate scripts and loads.
so far havent exeprienced any problems that could make me look for another hosts.
Looking forward to stay with hostmonster for as long as I get the same services.

92 out of 97 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 2 to 3 years
Host Monster Rating★★★☆☆
Control Panel★½☆☆☆

July 30, 2010
Nataly ( natalyannanana@g... )
The service is not bad but they show you A LOT of ads on Cpanel. Popups and what not.

Doesn't seem fair that they are doing that to paying customers.

71 out of 78 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 2 to 3 years
Host Monster Rating★★½☆☆
Features★★★★★
Cost★★★★★
Customer Relation★★★☆☆
Control Panel★★★★★

June 28, 2010
Daniel ( -no email- )
For the past few years I have been a big fan of Hostmonster because they have a great price and their features are plenty and easy to use, but the fact that in the past month I have found all my sites unavailable at random times for no apparent reason is really starting to piss me off. One week I personally found it down three times in a single week!! What I wonder is how often is it down when I'm not looking? I don't want to leave, but I feel like I'm getting forced to...what good is having [...]
56 out of 66 users found this review to be helpful!
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Support can respond to this customer complaint.
Time Hosted: 1 to 2 years
Host Monster Rating½☆☆☆☆
Features½☆☆☆☆
Cost★★½☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

May 28, 2010
Paul Deutsch ( PaulD@T... )
Every few weeks, I have trouble updating my web site because their server resets in the middle of an update. Their customer service keeps trying to shift the blame on comcast. On me. On my computer. On Bill Clinton. On everybody except their own system.
85 out of 92 users found this review to be helpful!
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Support can respond to this negative customer complaint.
Time Hosted: over 3 years
Host Monster Rating★½☆☆☆
Features★★½☆☆
Cost★★½☆☆
Customer Relation★★☆☆☆
Control Panel★★★½☆

March 23, 2010
Simon ( -no email- )
I signed onto HM over 3 years ago, originally because it was reasonably priced, and had nice features.

At first, they were great, but things went downhill about a year ago, as their shared servers started to get over-sold. HM jacked up the yearly renewal price, and dropped their "free" anti-spam filter (because it took up too much processing power to filter emails.) Then they introduced CPU throttling without having tested it properly-- my sites were sometimes throttled for no reason. (This [...]

83 out of 84 users found this review to be helpful!
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Support can respond to this low rated customer complaint.
Time Hosted: 3 to 6 months
Host Monster Rating★☆☆☆☆
Features★½☆☆☆
Cost★½☆☆☆
Customer Relation★☆☆☆☆
Control Panel★★☆☆☆

March 6, 2010
Igor ( fd@s... )
I am using hostmonter for 6 months.
Everything was OK.
Now I installed wiki and got cpu throttling 5-30 second per hour.
As I was going to install forum in addition, I applied to hostmonster team.
They proposed me high cpu server for $19.
After moving I had cpu throttling 500-1500 second per hour.
Even after removing wiki and DB I had cpu throttling 30 second per hour.
I asked support for help, but nobody even tried to fix something.
So $19 server is much more worse than $6 [...]

85 out of 86 users found this review to be helpful!
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Support can respond to this negative customer complaint.
Time Hosted: over 3 years
Host Monster Rating½☆☆☆☆
Features★½☆☆☆
Cost★★★☆☆
Customer Relation★★★☆☆
Control Panel★★☆☆☆

December 15, 2009
-anonymous- ( -no email- )
Host monster good but there are better options in Market - hostmonster is most concern abt getting more ans more customers. but service wise not up to mark . if you are new to web technologies and its u r first time for hosting dont take HOstmonster. else .... try it give an shot. as its cheap lil money ,lil time , little tenssion thats it notthing more u r gonna to loose....
53 out of 58 users found this review to be helpful!
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HostMonster is a do it yourself website hosting platform. Our service is made for users who have a basic knowledge of websites and can either code a site themselves or use tools such as wordpress etc. to build their site. We do not provide programming or site design services. -- hostmonster.com representative
Time Hosted: 6 mo. to 1 year
Host Monster Rating★★★★½
Features★★★★★
Cost★★★★½
Control Panel★★★★½

December 14, 2009
Paul Van Houtte ( mail@p... )
It has been and is still a smooth ride right from the beginning. All the technical support is transparent and their "Help" categories are well written and right to the point. Actually, I cannot rate their customer relation since I never had to deal with them, everything works fine. I have never received a complaint or experienced any problems about speed or access to my site. The price is competetive and I feel I'm getting a lot more than what i've paid for. I am very happy with [...]
97 out of 102 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 6 mo. to 1 year
Host Monster Rating★★☆☆☆
Features★★½☆☆
Cost★★☆☆☆
Customer Relation★☆☆☆☆
Control Panel★½☆☆☆

December 9, 2009
sanyo ( sanyo@g... )
HostMonster used to be a great host with fantastic options at a great price, this is no longer the case. Their claim of "unlimited domains" is partially true, they charge you $10 for each additional domain they host. They have reduced the number of databases allowed and their tech support and sales are sub par. Fine for someone who only hosts one domain or only needs a handful of databases, not good for a power developer.
58 out of 65 users found this review to be helpful!
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HostMonster allows you to host an unlimited number of websites on one hosting account. What this means is you do not have to purchase a separate account if you have more than one domain. Simply add another domain to your account for $10 per year. We provide you with 100 MySql databases and 100 PostgreSQL databases which should be more than enough databases for almost any user. -- hostmonster.com representative
Time Hosted: 6 mo. to 1 year
Host Monster Rating★½☆☆☆
Features★★½☆☆
Cost★☆☆☆☆
Customer Relation★★½☆☆
Control Panel★★½☆☆

November 7, 2009
Xav ( us.xavier@m... )
I choose Hostmonster for the price. And today they want to charge me 8.95$/month for the renewal so think i'm going to chnage... but i feel betrayed.
101 out of 108 users found this review to be helpful!
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HostMonster provides discounted pricing for your first term of service whether you choose a 1, 2 or 3 year hosting plan. When you renew your hosting account you can renew the pricing for 1 year at the current renewal price or receive a discounted price for a 2 or 3 year term. -- hostmonster.com representative
Time Hosted: 1 to 3 months
Host Monster Rating★★★½☆
Features★★★½☆
Cost★★★★☆
Customer Relation★★★½☆
Control Panel★★★★☆

September 4, 2009
reinder groote ( -no email- )
3.95USD/month much cheaper than JustHost... 3.95euro/month

Very good help and very fast servers.... the site was up in a day.
Very much tools in cpanel, friendly help in setting up eight domains...
Extra domains are cheap, awstats costs money, but not as much as I paid to JustHost.
Awstats is freeware and should be free...

67 out of 71 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 1 to 2 years
Host Monster Rating★½☆☆☆
Features★½☆☆☆
Cost★★☆☆☆
Customer Relation½☆☆☆☆
Control Panel★★★½☆

August 25, 2009
Sam ( info@s... )
When I first started with these folks my law practice was a tart-up, so I had little to no traffic. As my business started to grow the issues with HostMonster became more and more apparent in seing the lack of professionalism and overall knowledge of their customer service and tech support department. Bottomline, they were not able to efficiently handle a growing business with many email accounts and above-average traffic. Their down-time became more constant and their lack of proper customer [...]
86 out of 91 users found this review to be helpful!
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Support can respond to this low rated customer complaint.
Time Hosted: 6 mo. to 1 year
Host Monster Rating★★★★★
Features★★★★★
Cost★★★★★
Customer Relation★★★★★
Control Panel★★★★★

August 4, 2009
Adam J. Humphreys ( info@m... )
Host Monster is an exceptionally good web hosting, with intelligent, well trained talent that answers the phone in a timely manner. Not only were they more knowledgeable than my competition, but they answered the phone in a timely manner. Their prices are well worth every penny, and then some. I had one outage on my MySQL of which they were already working on when I called so essentially highly responsive. My company had some pretty crazy questions related to open source scripting and they were [...]
97 out of 102 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 1 to 2 years
Host Monster Rating½☆☆☆☆
Features★★☆☆☆
Cost★½☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

July 3, 2009
Bitso ( bitso@t... )
wow where to start. the prices are low for the first year and are a really good deal. But they do that only because they want to lure you in - the regular price is considerably higher and not worth it all considering the limitations they impose.

The initial price is rock bottom at cost to them because they want you to host with them, and then to get trapped in with them because you agreed to min 1-2 years of hosting (1 year at discount rate, 2nd year at full rate). They also bank on lazy or [...]

75 out of 79 users found this review to be helpful!
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This sounds like a form response and you mention Dreamhost and our company in the same message. We do not lock anyone into terms in which they pay for 1 year at a discounted rate and a second at a higher rate. All terms are paid for up front and there is a pro-rated refund if you choose to cancel early. -- hostmonster.com representative
Time Hosted: under 1 month.
Host Monster Rating★½☆☆☆
Features★★½☆☆
Cost★★★½☆
Customer Relation½☆☆☆☆
Control Panel★★½☆☆

June 9, 2009
Kelvin ( -no email- )
I am not a customer of them, because i was pissed off by their support when I ask them to clarify things that is not clear in ther advertisement. The guy quit my chat MANY times. The price is good, that's why i almost signed up to their package, but luckily I didn't because with the kind of support i get before I purchase, I can't imagine what will it be like once I've paid for it.

Worst, when I went to their support forum, few people there are so stuck up that they just scold me back for [...]

92 out of 101 users found this review to be helpful!
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The hostmonsterforum.com site is a public forum that is managed by users and not our support staff. Our customer service line is available 24/7 via phone, chat and our online helpdesk. Feel free to give us a call anytime and test the level of service we offer at 866-573-4678. -- hostmonster.com representative
Time Hosted: 1 to 2 years
Host Monster Rating★★★★★
Features★★★★★
Cost★★★★☆
Customer Relation★★★★★
Control Panel★★★★★

May 18, 2009
Emmanuel HIggins ( emmanuel@h... )
Does everything I want! Excellent customer support, and features. Very affordable
88 out of 93 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 6 mo. to 1 year
Host Monster Rating★★½☆☆
Features★★★★☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel★★★½☆

May 8, 2009
Toni ( excelsolutionsasia@g... )
I received an email from Hostmonster informing me that me host was due for renewal. I then get an email saying they had deducted $107 from my credit card! What happened to their $6.95 per month and why didn't they tell me the amount would be a lot higher. I emailed them asking why this was so much higher ($8.90) and the reply I got was this:

Last year, due to customer requests, we purchased additional equipment of higher quality. We also needed to increase our staff and hire on additional [...]

95 out of 105 users found this review to be helpful!
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All pricing is based on the term of the hosting account and can be seen at: http://helpdesk.hostmonster.com/kb/index.php?x=&mod_id=2&id=162. We occasionally run special promotions for the first term of your hosting account and upon renewal you will receive the current price. -- hostmonster.com representative
Time Hosted: under 1 month.
Host Monster Rating½☆☆☆☆
Features★☆☆☆☆
Cost★☆☆☆☆
Customer Relation★☆☆☆☆
Control Panel½☆☆☆☆

May 1, 2009
Joe ( JoeSantiagoRP@g... )
i went to this site for all my stuff and honestly it was just too confuseing for a normal peson i tryed to learn it but it was acting up the customers services was alright the features were strange and hard to use my advice go with a different webhost
81 out of 88 users found this review to be helpful!
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We offer a full demo account for all users to view our system and tools that are available. Bluehost uses CPanel as the administration panel for each hosting account and we offer a 30 day money back guarantee. -- hostmonster.com representative
Time Hosted: 1 to 2 years
Host Monster Rating★½☆☆☆
Features★★☆☆☆
Cost★★½☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

April 18, 2009
HostMonster Customer ( noreply@p... )
This server promises unlimited space and bandwidth but when your site gets popular they will close your site without notification and will ask you to remove some your PhP scripts. I have few month left with them and then I am planing to move somewhere better server.
89 out of 93 users found this review to be helpful!
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Our service is a shared hosting environment and not intended to be used by large sites with numerous script calls and database queries. As such when an account is abusing the system by running outdated or non-optimized scripts we will ask them to do so or suggest they move their site to a VPS or dedicated hosting solution that can better handle their specific needs. -- hostmonster.com representative
Time Hosted: 6 mo. to 1 year
Host Monster Rating½☆☆☆☆
Features★★★★★
Cost★★½☆☆
Customer Relation½☆☆☆☆
Control Panel★★★★★

March 16, 2009
Toni ( andytlaird@g... )
My website goes down now on a weekly basis including 3 times today. I always get the same reply from tech. that they are aware of this issue and it will take around 20 minutes. I kindly informed them that this has been going on for weeks! The first 2 times I was ignored and the last was suggested to look at another host organization with dedicated servers! My website is around 25 pages with very little traffic. Perhaps they should have said this before taking my money and place on their home [...]
65 out of 71 users found this review to be helpful!
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All hardware is subject to failure in any hosting environment and we do our best to mitigate any downtime as well as notify users of any maintenance or downtime. -- hostmonster.com representative
Time Hosted: 6 mo. to 1 year
Host Monster Rating½☆☆☆☆
Features★★½☆☆
Cost★★½☆☆
Customer Relation★★½☆☆
Control Panel½☆☆☆☆

March 10, 2009
andrew ( andrew@o... )
Their cheap plan is just that - very limited once you really start using it you realise that it does not have the features etc - so you have to buy these and they add cost - this has made them more expensive than several other better hosts I have used.

Uptime used to be good but lately things have gone off the boil and we are continually discovering issues. They also have a cavalier attitude to service. (IMHO)

90 out of 92 users found this review to be helpful!
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Our hosting plans support an incredible amount of features for a shared hosting plan. You can see a list of features at: http://www.hostmonster.com/hosting-features.htm. We include almost everything in the monthly plan and additional features such as a dedicated IP, SSL certificate etc. can be purchased at a discounted rate or through 3rd party vendors. -- hostmonster.com representative
Time Hosted: 1 to 2 years
Host Monster Rating★☆☆☆☆
Features★½☆☆☆
Cost★★½☆☆
Customer Relation★½☆☆☆
Control Panel★★½☆☆

January 10, 2009
Hugo ( hanil405@y... )
I hosted with them for over a year now. Same script same database same avarage number of visitors . Suddenly in 2009 they just suspended my account saying I am using too much resources and I need to fix my script. They did not give me even a notice just removed my website which is a simple business directory.

I don not recommend them if you are planing to grow and have couple hundred visitors.

They will be happy to host your html only website without database but if you need for half the [...]

80 out of 92 users found this review to be helpful!
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Our service is a shared hosting environment and not intended to be used by large sites with numerous script calls and database queries. As such when an account is abusing the system by running outdated or non-optimized scripts we will ask them to update the scripts or suggest they move their site to a VPS or dedicated hosting solution that can better handle their specific needs. -- hostmonster.com representative
Time Hosted: 1 to 3 months
Host Monster Rating½☆☆☆☆
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

January 9, 2009
David ( -no email- )
STAY AWAY FROM HOSTMONSTER. I've never seen a worst people like them, as soon as you start getting any real traffic, your site will be shut down. My site was SHUT DOWN WITHOUT ANY PRIOR WARNING, and no explanation was given. My site was down for 48 hours, costing me money. In addition my hosting fees were not refunded.
They really a Hosting Monster indeed!!!

56 out of 65 users found this review to be helpful!
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Sites are only shut down in the event that a site is causing performance issues, has been hacked or has violated the terms of service. All hosting fees are refunded upon cancellation and are pro-rated based on the amount of time used during the term. -- hostmonster.com representative
Time Hosted: 1 to 2 years
Host Monster Rating½☆☆☆☆
Features★★½☆☆
Cost★★½☆☆
Customer Relation½☆☆☆☆
Control Panel★★½☆☆

December 21, 2008
gisham ( gisham@c... )
Hostmonster.com review: they suspended my account because they said there were "performance" problems. This was bs and that is why I am writing this hostmonster.com review. They took my money, never wrote or called, but suspended the account - I suspect because I got too much traffic. Recommend you find a different host than hostmonster.com. If you have a problem with hostmonster.com I suggest you write a hostmonster.com review so others will know they are not a good company if you have a [...]
92 out of 99 users found this review to be helpful!
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Sites are only shut down in the event that a site is causing performance issues, has been hacked or has violated the terms of service. -- hostmonster.com representative
Time Hosted: 1 to 2 years
Host Monster Rating★★½☆☆
Features★★★☆☆
Cost★★½☆☆
Customer Relation★★½☆☆
Control Panel★★½☆☆

November 27, 2008
Micheal C. ( -no email- )
Hostmonster is not better than before.My websites was down for more that 14 hrs.I have to email to them,but still no reply.
76 out of 83 users found this review to be helpful!
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All support requests made through our online helpdesk are responded to within 24 hours. You can also reach us via our chat support or toll free phone support line. -- hostmonster.com representative
Time Hosted: 3 to 6 months
Host Monster Rating½☆☆☆☆
Customer Relation½☆☆☆☆

November 26, 2008
JS ( js@n... )
i have no idea how companies like hostmonster stay in business. from the looks of the prior reviews this month on other review sites, it looks like hostmonster is cleaning house and getting rid of all accounts that are not generating money for them. well guess what? you shouldn't be advertising the world if you can't live up to them. they shut our site down this morning (without any prior warning) because of the apparently now standard "sql call" excuse. hostmonster's name is now TRASH in [...]
61 out of 69 users found this review to be helpful!
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Sites are only shut down in the event that a site is causing performance issues, has been hacked or has violated the terms of service. -- hostmonster.com representative
Time Hosted: 6 mo. to 1 year
Host Monster Rating★☆☆☆☆
Features½☆☆☆☆
Cost★½☆☆☆
Customer Relation★☆☆☆☆
Control Panel★★½☆☆

October 13, 2008
aj ( ajaris@y... )
Hostmonster deactivated my account, they did not even try to contact me by phone or email. The website worked pretty good for a year, but now everything I had got deleted by them.
I wish i could get the rest of my money back since I paid for 2 years.

70 out of 79 users found this review to be helpful!
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Sites are only deactivated for a terms of service violation. All accounts that are deactivated can be reactivated as soon as the site is compliant with our terms. If you choose to cancel you receive a pro-rated refund based on the remainder of your hosting term. -- hostmonster.com representative
Time Hosted: under 1 month.
Host Monster Rating★★★★★
Features★★★☆☆
Cost★★★★☆
Customer Relation★★★★★
Control Panel★★★★★

October 1, 2008
R Burke ( admin@b... )
Burke Financial Services in Bartlett Illinois, our new website, www.bfs-cpa.com, gives a big thumbs up to Hostmonster.Easy to reach Tech Support, User Friendly features, and affordable prices, I would recommend them to anyone.
97 out of 112 users found this review to be helpful!
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Time Hosted: 1 to 2 years
Host Monster Rating N/A

October 1, 2008
Nancy Raimondo ( icoachyou@g... )
I had two websites on hostmonster for over a year and last weekend they migrated my site without a proper back up or notification and completed DELETED both of my entire websites along with 900 other websites. If you have had problems with hostmonster in the last three years, please get in contact with me to join a class action law suit against them. They are claiming zero responsibility for the horrific act. Not only do they expect us to rebuild our websites at our expense they are expecting [...]
99 out of 101 users found this review to be helpful!
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Time Hosted: 3 to 6 months
Host Monster Rating½☆☆☆☆
Features★★½☆☆
Cost★★½☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

September 24, 2008
Angry ( -no email- )
Host monster just deactivated my account without warning and told me that i use the site for storage of files for the website.... itsn't that what a HOST does??? the abuse dept, (the only people to re-activate the account) number has been disconnected, customer support is no help!!

Website was down atleast 3-4 times a week for 30 mins or more at a time.

80 out of 87 users found this review to be helpful!
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Our hosting plan is not for use as a backup service and we do not allow you to store files that are unrelated to your account on our servers. The abuse department is available via phone or using the online helpdesk. If your site is deactivated for a terms of service violation you will need to comply with the terms and your site will be reactivated. -- hostmonster.com representative
Time Hosted: 6 mo. to 1 year
Host Monster Rating★½☆☆☆
Features★★½☆☆
Cost★★½☆☆
Customer Relation★★★☆☆
Control Panel★★½☆☆

May 17, 2008
www.cyote12021.com ( cyote12021@a... )
They could not fix my problem; finally fixed it my self and never ever had a ticket answered; can not get the e-mail to work. c-panel is confusing unless you are a big time WIZARD so if you are a beginner stay away from this one; go to tiptop with easy tools!
77 out of 85 users found this review to be helpful!
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Helpdesk tickets are responded to within 24 hours. Immediate help is available by online chat or via our toll free support line. -- hostmonster.com representative
Time Hosted: 3 to 6 months
Host Monster Rating★★★☆☆
Features★★★★☆
Cost★★½☆☆
Customer Relation★★★★½
Control Panel★★★½☆

May 16, 2008
je ( cyote12021@a... )
could not fix my page and their gear would not even 3 months back but they gave it their all. I was a little dismayed because Iam smalltime and they are huge and finally fixed the problem my self; maybe I better fill out an app.!
97 out of 107 users found this review to be helpful!
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Time Hosted: under 1 month.
Host Monster Rating★☆☆☆☆
Features★★★☆☆
Cost★★★★½
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

April 19, 2008
Witekprytek ( krzys@w... )
It is the worst hosting which I ever have!
1. They have technical problem with dns -to add domain and assign it support L2 has spend about 2 days to get it work due to errors in DNS
2. Hosted services flapping (no down but respond times can be so long that you get timeout on specific service - I have logs in my monitoring system)
3. Support is very poor L1 can do nothing only sends standard e-mails and do not exchange informations about tickets between each others, so every time you contact [...]

96 out of 99 users found this review to be helpful!
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All tickets and support requests are logged and each technician reviews previous call notes and support ticket requests when helping a customer. We have a number of third party offerings that include coupons and credits for services. The terms for such promotions are controlled by the third party company offering them. -- hostmonster.com representative
Time Hosted: 3 to 6 months
Host Monster Rating½☆☆☆☆
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel★★½☆☆

March 21, 2008
Iain ( iain@f... )
beware: hostmonster will not let you use your ftp site for backing up your files. They will block your site and refuse to refund you. Their customer service is arrogant and rude. They refuse time and again to answer questions.

Avoid HOSTMONSTER: Not getting the service paid for

72 out of 82 users found this review to be helpful!
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Our system is not a backup system and files must be related to your hosting account. If you are looking for an online backup service there are a number of places available such as Mozy, Cryptonite and others. -- hostmonster.com representative
Time Hosted: 1 to 2 years
Host Monster Rating★★★★★
Features★★★★★
Cost★★★★★
Customer Relation★★★★★
Control Panel★★★★★

February 17, 2008
Shuaib R. Tegally ( -no email- )
Quite possibly the best in the world. great value for money, excellent features and no downtime in the time I've been with them. Their service is brilliant and the technical staff are friendly and helpful. The old saying "If it sounds too good to be true, it probably is" doesn't apply here. They are that damn good.
99 out of 117 users found this review to be helpful!
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Time Hosted: 1 to 2 years
Host Monster Rating★★½☆☆
Features★★★★☆
Cost★★★★½
Customer Relation½☆☆☆☆
Control Panel★★★★½

January 8, 2008
Jim ( jim@i... )
We move two of our domains to this company based on the web hosting top.com review.. I purchased the annual plan and when it came up for renewal, my credit card expired during that year and I have over 2500 domains and did not received any notification that the card on file had expired. The account was suspended by midnight.. I went online, updated the credit and the billing department was closed! No notification, no one there to process my card and no attempts to contact me. Beware if you [...]
94 out of 95 users found this review to be helpful!
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Support can respond to this customer complaint.
Time Hosted: under 1 month.
Host Monster Rating★★★★★
Features★★★★½
Cost★★★★★
Customer Relation★★★★½
Control Panel★★★★★

December 15, 2007
farid ( sidfarid@y... )
My opinion, inspite I've just some weeks with them, is they are GREAT in all aspects. Now they offer 600 Gigabytes of Hosting Space / 6,000 Gigs of Transfer for as low cost as US$5.5/month, fast servers, no down time, complete and beautiful cpanel, professional support. I gave them 9 to support because they habitually respond to support ticket within some minutes, recently they do after 24 hours. bit their replies are always exact solutions to any problem, their responses are always do...and it [...]
111 out of 128 users found this review to be helpful!
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Time Hosted: 3 to 6 months
Host Monster Rating★★★★☆
Features★★★★☆
Cost★★★★½
Customer Relation★★★★☆
Control Panel★★★½☆

December 4, 2007
Tuba ( hanil405@y... )
I read a lot of reviews here but you MISS ONE IMPORTANT THING about Hostmonster:
CPU USAGE LIMITS
Lot of positive things but my site has 20 queries and so that my site is down with only few hundred visitors per day as Hostmonster has a CPU limit and my visitors keep getting
"This Account Has Exceeded Its CPU Quota" so be aware of that next to the nice things.

90 out of 95 users found this review to be helpful!
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Time Hosted: 1 to 3 months
Host Monster Rating½☆☆☆☆
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

October 24, 2007
Kumpulan Kotbah ( kumpulankotbah@y... )
When my site (www.kumpulankotbah.com) was under development, I was the only user who accessed it. But you won't believe that they said the traffic was too high and suspended my account! Can you imagine what happened once my site became alive if I stayed with them? Their promise is just lips service, nothing is true! If you can get 5 GB/month traffic, you are lucky! Don't even ask about how many GB disk space, far far away below that promise numbers. So trust me, those numbers just ads!
52 out of 53 users found this review to be helpful!
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Support can respond to this negative customer complaint.
Time Hosted: 6 mo. to 1 year
Host Monster Rating★★★★★
Features★★★★★
Cost★★★★★
Customer Relation★★★★★
Control Panel★★★★★

September 4, 2007
Daniel Mitchell ( dan@d... )
I purchased hosting servervices from the top 3 hosting providers available today. It didnt take me long to see the HOSTMONSTER.COM
77 out of 99 users found this review to be helpful!
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Time Hosted: 1 to 3 months
Host Monster Rating★★★★★
Features★★★★½
Cost★★★★★
Customer Relation★★★★★
Control Panel★★★★☆

August 8, 2007
Bill ( admin@r... )
I've been hosting with them for about 2 months as of now.

First off, there cpanel sucked! BUT! They just updated it yesterday, and now it looks ssssssssssssssssoooooooooooooooo much better.

About there customers support.

I've been reading some pretty bad reviews on this, and they were all dated back in 2006. Never had I have a support ticket waited 10 days or longer. (But lately, probably because of something, I had that happen to 2 of my support tickets, maybe something just [...]

90 out of 102 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: under 1 month.
Host Monster Rating½☆☆☆☆
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

July 17, 2007
Anti Spammer ( venomx@g... )
They refuse to delete a usenet spammers account who is spamming hostmonster.com's affiliate program
62 out of 75 users found this review to be helpful!
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Support can respond to this negative customer complaint.
Time Hosted: over 3 years
Host Monster Rating★★★★★
Features★★★★★
Cost★★★★★
Customer Relation★★★★★
Control Panel★★★★★

June 8, 2007
Tyler G ( Helpsiterunescape@h... )
This web hosting serves is by far the best. Best support, best tours - Just best everything. I've never experience their servers go down, and have never had a complaint about them. By far the best.
109 out of 185 users found this review to be helpful!
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Time Hosted: over 3 years
Host Monster Rating★★★★★
Features★★★★★
Cost★★★★★
Customer Relation★★★★★
Control Panel★★★★★

June 8, 2007
Tyler G ( Helpsiterunescape@h... )
This web hosting serves is by far the best. Best support, best tours - Just best everything. I've never experience their servers go down, and have never had a complaint about them. By far the best.
88 out of 176 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 6 mo. to 1 year
Host Monster Rating½☆☆☆☆
Features★★½☆☆
Cost★★★½☆
Customer Relation½☆☆☆☆
Control Panel★★★★☆

June 8, 2007
Joel S ( rabiemed@y... )
The worst Hoster I never had, if you have more then 4 users visiting you website at the same time, they shutdown your website, with the message CPU Exceeded Time.
I m looking for alternative Hoster without this Drama.

81 out of 193 users found this review to be helpful!
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Support can respond to this negative customer complaint.
Time Hosted: 1 to 3 months
Host Monster Rating½☆☆☆☆
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

March 29, 2007
-anonymous- ( -no email- )
This was the worse webhosting ever. My site got hacked. I fix it. But hostmonster did not like it and pull the plug without telling me.

Worse ever webhosting. GET OUT. DO NOT HOST ON HOSTMONSTER.COM
TERRIBLE SERVICE TOO

53 out of 157 users found this review to be helpful!
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Support can respond to this negative user complaint.
Time Hosted: 3 to 6 months
Host Monster Rating★★★☆☆
Features★★★★★
Cost★★★★☆
Customer Relation★★½☆☆
Control Panel★★★★☆

January 31, 2007
Hao ( hchen@s... )
I'll skip the features. You can do a quick comparison with other hosting plans, services. The features are very competitive at the price they advertise. Price cost is extremely attractive (or so you think). Support is definitely excellent. At the very least, a published support line and on-line chat that I've never had to wait for over 5 times on about 10 support calls/requests I've made. Yet, I just found out one extremely nagging limitation. They set a limit of 50 emails/hr. You can [...]
94 out of 186 users found this review to be helpful!
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Time Hosted: 1 to 2 years
Host Monster Rating★★★★★
Features★★★★★
Cost★★★★★
Customer Relation★★★★★
Control Panel★★★★☆

January 20, 2007
Koehang X LEE ( leenux_tr@h... )
best hosting plan everything unlimited...
94 out of 182 users found this review to be helpful!
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