WebHostingTop » Providers » icelab.net This icelab review mainly cover a general impression of icelab.net features like reliability and customer support, data center & price, control panel and more. Brand listed since 2005.
icelab
8191 SouthPark Lane, Suite 201
Littleton, CO 80120
US
+1 888 969 4678 |
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icelab.net overviewAbout icelabIcelab Networks LLC is a profitable and established provider of hosting solutions headquartered in the Denver Tech Center (DTC) just south of downtown Denver, Colorado. Since 1998 we have been providing small businesses and home office markets with affordable and reliable hosting services.
Why us ?
Experience. Icelab Networks is owned and operated by IT professionals who truly understand the technology and infrastructure that power your sites, servers, and applications. Our experience helps you succeed online.
Reliability. We understand the importance of service availability and that's why ALL of our services are backed by a 99.99% uptime guarantee. We monitor the hosting environment 24 hours a day so that you can focus on the important aspects of your business.
Support. Our team is commited to providing accurate assistance quickly. We're here for you 24x7 and provide many convenient means of assistance to our customers through telephone, email, and web-based support systems.
Customer Satisfaction. More than a decade later, our very first customer is still with us today. Recent revenue reports show more than 50% of Icelab Networks new recurring revenue came from existing customer growth and referrals.
The internet is a global marketplace. That's why all of our hosting solutions include fully redundant connectivity from leading tier 1 providers. Blended bandwidth improves overall performance for you and your customers and backs our 99.99% network uptime guarantee.
All of our systems and equipment are housed at the Latisys data center in the Denver Tech Center, a SAS70 Type II facility. To keep your hosted data safe and secure we utilize such features as:
Redundant power and cooling
Key cards and biometrics
24x7 video surveillance
Ultrasonic HumidifiersWebsite research for icelab on July 30, 2011 by WebHostingTop No website coupons announced! Looking to get a great webhosting deal using vouchers ? Checkout our current web hosting coupons list! If you manage this brand, you must be logged in to update your promotions!Contact information is managed by hostmaster[at]icelab[dot]net[login]
Last update: 2011-07-30 20:31:33 GMT | | Owner: | Icelab Networks | | Web Site Title | Managed Hosting Solutions, Server Colocation, and Leased Dedicated Server Systems | | Website Description | Icelab Networks is an established provider of managed hosting, server colocation, and leased dedicated server solutions. | | Statistics | | Site in business since | 30-Jan-1999 | | Links to the site | 41 | | Alexa Popularity Rank | 26510687 (1 best) | | Site language | en | | Details for www.icelab.net website | | Website Name Servers (DNS) | MX::icelab.net.bak-mx.na0107.smtpbak.com:174.36.154.101
MX::icelab.net.pri-mx.na0107.smtproutes.com:174.36.154.100
icelab.net:205.209.44.64
ns1.icelab.net:64.92.214.10
ns2.icelab.net:208.42.231.228
| | Server Software | Microsoft-IIS/7.0|PHP/5.3.10|ASP.NET | | Website IP | 205.209.44.64 | | IP Location:Country/State/City | United states / Colorado / Englewood [See Hosting in United States ] |
"Icelab used to have excellent customer support. The original owners/operators worked tirelessly to provide the best service to their customers and always made me feel well cared for. Then Icelab was bought by another hosting company and, since then, their customer support presence is absolutely non-existent. You can't call or email anyone. The only way you will ever receive any response (if you're lucky) is via the web-based support ticket system which is often broken and still solicits No response from anybody at Icelab Networks. If you do get a hold of someone you will be talked to as if you are of no value to them, they obviously have way better things to do than help you. At one point I tried for almost a week to get a response from someone, all in vain. I have since moved all of my domains to a Rackspace Cloud Server account (which I love btw) and cancelled my account with Icelab. The following month they charged my bank account for another month of service. It took several days to get them to refund the charge and told me they would be shipping my server back to me laterthat week. That was almost 3 weeks ago.. my server is still, as I write this, up and running at icelab despite the fact that I expressed the fact that I Need my server back Asap. I was about to start the whole support ticket tag game all over again with them when I decided to write this review first. I'm so sick of this place. I'm almost done with them.. I hope they ship my server back to me someday soon. :( .. beware! stay away! Update: (Jul 28 2011) Finally got my server back from them after almost a month of waiting in the dark since nobody ever responds from icelab. They charged me $80 to ship it back. That's about 3 times what shipping should have cost. When I plugged in my server for the first time it started up instantly without pressing the power button. This means that Tom (he's the owner/operator/tech support now) simply yanked the power cord out of my server without shutting it down, presumably done out of spite or maybe just pure negligence. One of the HDDs looked like it had been forcibly disconnected to the point the SATA cable is damaged. The rack rails were both bent horribly and I am missing several pieces of hardware from inside the server. I won't bother contacting them (or trying to) about it. It's no use. Take my experience as a warning people. ICELAB IS NO GOOD" Jay Hartigan <icelabsucks(at)jaynay(dot)com> / Jaynay.com  No official account on Twitter yet!  No official account on Facebook yet!  No official account on Linkedin yet!  No official Blog yet!  No official Forum yet! | Date | Total Domains [Estimated only] | Situation [Gain domains or Loss domains] |
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| Brief overview of few months from previous years | | June 27, 2011 | 303 | -1 | | June 20, 2011 | 304 | -1 | | June 13, 2011 | 305 | +3 | | June 6, 2011 | 302 | +1 | | May 30, 2011 | 301 | -2 | | June 27, 2011 | 303 | -1 | | June 20, 2011 | 304 | -34 | | December 27, 2010 | 338 | = 0 | | December 20, 2010 | 338 | +106 | | December 28, 2009 | 232 | -6 | | December 21, 2009 | 238 | |
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