WebHostingTop » Providers » inmotionhosting.com This InmotionHosting review mainly cover a general impression of inmotionhosting.com product features like reliability and customer support, data center, price & more. Brand listed since 2005.
Inmotion Hosting
4553 Glencoe Ave, Suite 325
Marina Del Rey, CA 90292
US
888-321-4678 | Awards:
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inmotionhosting.com overviewAbout Inmotion HostingAt InMotion Hosting, we understand business - not just e-business.
We have stood behind this statement since our inception in 2001 and have been rewarded by a loyal - and growing - customer base.
Fast, Reliable, and Affordable Hosting
Our web hosting network is based on the fast and reliable Linux and Unix operating systems. It is monitored 24/7 for any unusual activity and benchmarked continuously for performance. This allows us to immediately respond to short term issues as well as grow our system optimally - keeping it broadband ready and economical at all times. Staying true to this technology and concept has allowed us to offer domain name registration and web hosting that consistently outperforms our competitors - in reliability, speed, and economy.
Exceeding Your Customer Support Needs
InMotion Hosting is an employee owned and operated company. Our employees average over 4 years of hosting experience and are backed by senior staff with over 10 years of experience. We have broken and fixed just about everything web site hosting related that can be broken and fixed. Combining this knowledge with friendly staff and responsive management yields our top rated tech support team.
Rest assured, we will always take the time to completely answer your questions - 24 hours a day, 7 days a week. We have even put together some of the best information for building, maintaining and growing your web site at our Web Hosting Support Center.
Leading Edge of Hosting Technology
Our background is business and technology - and we are always looking for new software, hardware and methods to compliment our existing tools. It is a not just a matter of business but a matter of pride to our experienced staff. In fact, we have several times taken suggestions from customers and after formal evaluation, added the functionality to all of our servers.
100% Satisfaction Guarantee
We stand behind our sales claims at all times. In fact, we guarantee that you will always get reliable hosting, competent support, and professional service - or you will get your money back.
Virtually all of our competitors utilize a single data center. This means your website and email could be 3,000 miles or more away from you. It is cheaper for them, but just doesn't make sense for you. With InMotion Hosting you can choose your data center location. Even better, if you are within our Exclusive Max Speed Zones, your email and website can run up to 6x faster.
Multiple Data Centers = Faster
Max Speed Zone options available to VPS and Business Class hosting clients only. Individual speeds will vary due to your personal internet connection (ISP). To confirm performance, we test from 35 locations in the US and another 46 locations around the world.
Peering = Faster
In addition to our multiple data centers, we have teamed up with some of the world's largest ISPs and peering exchanges to create direct data connections. The end result is a noticeably faster connection.
Network
* Servers housed in Category A, PCI compliant data centers. These include several controlled access points.
* N+2 or N+1 power systems with multiple battery and diesel power sources in case of public utility failure.
* BGP4 network to prevent downtime in case of loss of hardware.
* N+1 Configurations on all servers using RAID 5.
* 24x7x365 System Administrators on hand.
* Backups created every 36 hours up to 10GB.
InMotionHosting, Inc has earned 3 out of 3 Stars from CNET to become a CNET Certified Service Provider. We have maintained this prestigious position from one of the most recognized names on the Internet since 2003!
InMotionHosting, Inc meets all BBBOnLine Reliability participation and Better Business Bureau membership standards and is authorized to display the BBBOnLine Reliability seal.
InMotionHosting, Inc. has worked with Parallels to provide our Virtual Dedicated Server platform based on Parallels's Virtuozzo. The Parallels technology is a leading virtualization software that allows us to provide fast and economical vps hosting.Website research for Inmotion Hosting on August 25, 2011 by WebHostingTop No website coupons announced! Looking to get a great webhosting deal using vouchers ? Checkout our current web hosting coupons list! If you manage this brand, you must be logged in to update your promotions!Contact information is managed by Darin Hardy - darinh at inmotionhosting dot com[login]
Last update: 2011-08-25 17:46:07 GMT | | Owner: | InMotion Hosting, Inc | | Web Site Title | InMotion Hosting, Inc. | | Website Description | Offers web hosting and design for businesses and personal web sites. |
Inmotion Hosting is web hosting company targeted for countries: United States
| | Statistics | | Site in business since | 15-Feb-2001 | | Links to the site | 5060 | | Alexa Popularity Rank | 3296 (1 best) | | Site language | en | | Details for www.inmotionhosting.com website | | Website Name Servers (DNS) | MX::mail.inmotionhosting.com:216.193.251.47
ns.inmotionhosting.com:74.124.210.242
ns2.inmotionhosting.com:66.117.7.112 | | Server Software | Apache|PHP/5.2.17 | | Website IP | 216.193.251.47 | | IP Location:Country/State/City | United states / California / Los angeles [See Hosting in United States ] |
inmotionhosting.com traffic Reach per milion
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"Customer support from inmotion hosting is excellent! We are highly dependent on our website so that customers can fill out a quote request and view our specials. One day our site was down and we quickly turned to the live chat feature. Customer support (Michael that day) helped us get our site back up and running quickly. Without his help, I don't know what we would have done!" Sam Strapason <cs at appleimprints dot com> / www.appleimprints.com Who's Hiring: New on Web Hosting Jobs - March 25, 2009 - We take a regular look through new job postings on our associated site Web Hosting Jobs (www.webhostingjobs.com) and post a summary here in the WHIR news section incorporating some of the newest openings. Lithium Technologies (Emeryville, California) Last week, Lithium Technologies (www.lithium.com), a company that develops solutions for building online communities, posted two openings - a demand generation manager (a marketing position), and a chief systems architect. Both jobs are located in Emeryville, California. The company posted a third listing for an online moderator, which would be handled remotely. Netfirms, Inc. (Toronto, Ontario) Last week, web hosting firm Netfirms (www.netfirms.ca) posted a listing for a tier 1 tech support job, based in Toronto, Ontario. NaviSite (Andover, Massachusetts) Also last week, web hosting provider NaviSite (www.navisite.com) posted an opening for an "inside sales consultant - dedicated hosting." The job is based in Andover, Massachusetts. Sub6 Limited (Remote) And last week again, Sub6 Limited (www.clook.co.uk), a web hosting company based in the UK, posted a listing for a cPanel tech support representative. The job is a full-time position that will be handled remotely. InMotion Hosting (Virginia Beach, Virginia) Earlier this week, web hosting provider InMotion Hosting (www.inmotionhosting.com) listed two new openings, for a sales team member and for a tier 1 tech support position - both of them focused on Linux-based hosting. Both jobs are based in Virginia Beach, Virginia. [ ... search all inmotionhosting.com news ]  No official account on Twitter yet!  No official account on Facebook yet!  No official account on Linkedin yet!  No official Blog yet!  No official Forum yet! | Date | Total Domains [Estimated only] | Situation [Gain domains or Loss domains] |
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| January 30, 2012 | 195762 | +1040 | | January 23, 2012 | 194722 | +914 | | January 16, 2012 | 193808 | +750 | | January 9, 2012 | 193058 | +1011 | | January 2, 2012 | 192047 | +558 | | Brief overview of few months from previous years | | December 26, 2011 | 191489 | +610 | | December 19, 2011 | 190879 | +40429 | | December 27, 2010 | 150450 | +272 | | December 20, 2010 | 150178 | +52421 | | December 28, 2009 | 97757 | +176 | | December 21, 2009 | 97581 | |
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Time Hosted: 1 to 3 months
| Inmotion Hosting Rating |   | | Features |  | | Cost | | | Customer Relation | | | Control Panel | |
February 22, 2011
Tasos Vogiatzis ( oxyavopolis@g... ) | As I customer I'm fully disappointed. Our account has been suspended and we have no access to the control panel, emails (!) and ftp because the traffic was to high (250 visits per day). We are now afraid that we will lose all our critical data because they give no access to them. We are really terrified as a company and have been fully stultified to our customers because they see a message like that (pointing to a file suspended.cgi - you can understand what suspended means to a customer or [...]
52 out of 56 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: 6 mo. to 1 year
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December 13, 2010
-anonymous- ( noblewaresservice@g... ) | We have been extremely happy since moving to InMotion. It's half the price and double the features of our previous host, plus no "ticket" style customer service, (it's so nice to talk to a real person!) You cannot beat the speed and space for the price. Thank you so much for keeping our business speeding along and keep up the great work!
68 out of 78 users found this review to be helpful!
Did you find this opinion useful? YES / NO | Time Hosted: 1 to 2 years
| Inmotion Hosting Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
December 10, 2010
Sam Strapason ( cs@a... ) | Customer support from inmotion hosting is excellent! We are highly dependent on our website so that customers can fill out a quote request and view our specials. One day our site was down and we quickly turned to the live chat feature. Customer support (Michael that day) helped us get our site back up and running quickly. Without his help, I don't know what we would have done!
86 out of 96 users found this review to be helpful!
Did you find this opinion useful? YES / NO | Time Hosted: 2 to 3 years
| Inmotion Hosting Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
December 9, 2010
rod bauer ( rodney@r... ) | sorry, dont have time to type properly formatted , punctuated etc review now...
your service has been great. it is sometimes affected ( eg downloads, uploads ) by my isp ( verizon ) which i dont like. if you could be the isp and i could bypass verizon that would be great but hows that gonna happen when the wire to my house is verizon equip ?
price is great and recently you took over registration of my domain name for free, which saved me money ( from melbourne it ). up and down time is [...]
74 out of 78 users found this review to be helpful!
Did you find this opinion useful? YES / NO | Time Hosted: over 3 years
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September 8, 2010
techice ( techicey@g... ) | We use Inmotion hosting VPS service for three years.
It's works ok for low visit traffic.
The most frightening thing for me is the VPS crashed a couple of days ago. We lost all of the mysql databases, images and web files. There no backup for that. We need rebuild our website from Zero beginnings.
That's very bad.
87 out of 97 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: 3 to 6 months
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April 9, 2010
nishanth ( nishanthth@y... ) | We have tried more than 20 best hosting providers till date.
and InMotion hosting is the WORST host.
81 out of 89 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: 2 to 3 years
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January 7, 2010
Patrick Donahue ( pdonahu1@i... ) | InMotion Hosting has proven to be a reliable hosting provider in all respects. Over the past several years I have used other providers, none would compare to the reliability and outstanding support offered through InMotion Hosting. As a web developer and site administrator myself, I would highly recommend their services to anyone. Their support staff is A+ , Patrick Donahue, pdonahu1@ibconfig.com
76 out of 80 users found this review to be helpful!
Did you find this opinion useful? YES / NO | Time Hosted: over 3 years
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December 21, 2009
Kathy C. ( Kat@k... ) | I have been with IMH for a number of years, and plan to stay with them. A good friend of mine used them, and hosted a forum for me, so all in all I have been involved with IMH for about 6 years.
I have had my own account with them for 3 years or so.
You can't beat the customer support, whether it is by way of email, or the telephone. They are prompt, and always have done what it took to solve any problems.
I rarely have down time at all. I have tested other hosting services, and frankly they [...]
90 out of 95 users found this review to be helpful!
Did you find this opinion useful? YES / NO | Time Hosted: over 3 years
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December 19, 2009
Reza Gorji ( Reza@G... ) | I've been with IMH since 2005. I've had a few instances where the server went down (any server can go down). In all instances it was restored to full capacity by their experts. The only drawback I see in their service is that on large accounts (>10GB) there is no backups done by their servers unless additional $$ is willing to be spent by the customer.
Webmasters should backup their own files but uploading can take a significant amount of time (days/weeks) if the site is large. If IMH [...]
51 out of 61 users found this review to be helpful!
Did you find this opinion useful? YES / NO | Time Hosted: 2 to 3 years
| Inmotion Hosting Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
December 10, 2009
Wayne Filichowski ( wfilichowski@a... ) | InMotion Hosting delivers where it counts. First the reliability of their service and serviers is second to none. Second, the world of upgrading sites, moving files from server-to-server can be very intimidating. Their tech support professionals will get the job done, even if it takes a call back. And, they do follow-up on their commitments. I'm pleased that I selected them as my host.
87 out of 93 users found this review to be helpful!
Did you find this opinion useful? YES / NO | Time Hosted: 1 to 2 years
| Inmotion Hosting Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
November 7, 2009
Charlyn Johnson ( charlynjohnson@c... ) | When I had to select a new hosting service, I searched on the Internet and found 5 candidates. I hate automated systems, so I called the Technical Support numbers to see what would happen. InmotionHosting easily won my business because I got to talk to a real person.
I've been with InmotionHosting for two years. I call Technical Support from time to time and they are consistently excellent. Every support person has been polite and pleasant and knowledgeable.
InmotionHosting offers [...]
90 out of 95 users found this review to be helpful!
Did you find this opinion useful? YES / NO | Time Hosted: 6 mo. to 1 year
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October 28, 2009
John Casten ( casten@u... ) | Pricing is very attractive, and tech support is very fine (and I know tech support). I did my homework before selecting InMotion and have recommended it to my friends and colleagues.
95 out of 102 users found this review to be helpful!
Did you find this opinion useful? YES / NO | Time Hosted: 1 to 3 months
| Inmotion Hosting Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 26, 2009
Alison ( aad5@c... ) | I carefully chose InMotion as my host, and it has proven to be an excellent decision. Questions are usually answered very promptly and expertly by email. I am successfully learning to navigate the waters and recommend InMotion to anyone who mentions they're looking for a host. Keep up the good work!
93 out of 99 users found this review to be helpful!
Did you find this opinion useful? YES / NO | Time Hosted: 2 to 3 years
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October 26, 2009
Nancy Pliska Robinson, Ph.D. ( npr@t... ) | I recommend InMotion to everyone. It is such a relief to know that I'm speaking to an intelligent human being that lives in this country and can speak English.
Everyone is skilled and knowledgeable about the technical aspects of website hosting. I have always been able to resolve any issues. As a result, I have a website that is always functioning the way it should - it says a lot to my clients and customers - a working website makes me and my organization look credible.
82 out of 84 users found this review to be helpful!
Did you find this opinion useful? YES / NO | Time Hosted: under 1 month.
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October 20, 2009
Jeff C ( jeff@j... ) | After having many issues with my old hosting company, I decided that I needed to make a change. I spoke with Inmotion after reading many reviews and checking out their options and decided to give them a try. The customer service before and after the transition was absolutely top notch!
96 out of 102 users found this review to be helpful!
Did you find this opinion useful? YES / NO | Time Hosted: 2 to 3 years
| Inmotion Hosting Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 19, 2009
Pawandeep Singh ( thindteam@g... ) | It is great hosting provide. I have been using “In Motion Hosting” from past 3 years and I have no issues with it. Customer service is excellent. Whenever I need help, I just call them and they solve the issue right away.
Their prices are little higher than any other hosting service provider but I believe that it worth it because of the customer service that they are providing with the plan.
I have exercised about ten different hosting service providers in the past ten years and In Motion [...]
54 out of 61 users found this review to be helpful!
Did you find this opinion useful? YES / NO | Time Hosted: 2 to 3 years
| Inmotion Hosting Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 19, 2009
T. Earl ( -no email- ) | Been with other hosting companies and have never had the great level of service as I have had with InMotion. One suggestion to InMotion, please find a better way for me to pay my subscription when it is due.
62 out of 70 users found this review to be helpful!
Did you find this opinion useful? YES / NO | Time Hosted: 6 mo. to 1 year
| Inmotion Hosting Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 10, 2009
corey ( webmaster@a... ) | Inmotion has been great, there support is unsurpassed and handled in a timely manner, usually in less than two hours for a support ticket and they get things handled the first time.The price is great as they have price plan for every need from small packages to dedicated servers. The uptime is great in almost a year my site has never been down and that is a plus for any hosting company.
52 out of 59 users found this review to be helpful!
Did you find this opinion useful? YES / NO | Time Hosted: 3 to 6 months
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October 8, 2009
Mike ( ijack@m... ) | I have hosted with other company's, Ran web sites and things for others with there hosts, I have never had a better experiance untill i fell upon inmotion, there prices are fare, there service is top notch, ask for help and you get it. I have waited for 45 minuets for other hosts to ask them a question that they can not answer. with inmotion never more then 3 minuet wait, even with chat help.
I can't say anything bad about them becouse there is nothing to say bad at all
in fact i [...]
96 out of 104 users found this review to be helpful!
Did you find this opinion useful? YES / NO | Time Hosted: 1 to 2 years
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September 28, 2009
tristate ( tristate4@g... ) | If you are thinking about InMotion Hosting for building your site.DON'T .....GARBAGE
I did use them, no customer support at all. High on price , low on customer support
69 out of 75 users found this review to be helpful!
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Dear Tristate,
I am very sorry to hear that you were not completely satisfied with the Managed Internet Presence department. You are a valuable client to us, and have been for over a year now. After reviewing the notes of your account it appears that the first website that we built for you went smoothly and you seemed fully satisfied. Unfortunately we were unable to move forward with your second website because you have yet to approve or discuss the comp that we sent you. We would love the [...] -- inmotionhosting.com representative | Time Hosted: 1 to 3 months
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December 29, 2008
Al ( -no email- ) | Online support is always offline.
69 out of 73 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Dear Al,
We apologize for the problem you had with our online chat. When we first started using the system there were some connectivity issues and we immediately took action to fix them. We implemented new procedures and tools for the online chat system to ensure that it was as effective as contacting our 24x7 support by phone or email.
We hope you will give us another try to earn your business.
Sincerely,
Alyssa Hastings
InMotion Hosting
888-321-4678 -- inmotionhosting.com representative | Time Hosted: over 3 years
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September 15, 2008
Mr. Kitchen ( mail@f... ) | Fair price, but terrible service! The support personnel are divided into two camps, those that are doing their best to solve problems with limited training and resources while trying to treat the customer properly, and those who just don't care. Sadly, the later appears to be indicative of the management as well.
They maybe have two or three good people. Most are extremely ignorant and lack all necessary people skills. While I understand their feelings of frustration and the anger that [...]
68 out of 78 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Dear Mr. Kitchen,
We’re sorry to hear that your experience hosting with us did not leave you satisfied. Our Director of Operations personally reviewed your account at the time of your issues to ensure our support staff did everything possible to resolve them efficiently. Unfortunately, some of your requests were outside the scope of what we can resolve as they involved 3rd party providers and not our own systems. We take our client's issues very seriously and are dedicated to providing the [...] -- inmotionhosting.com representative | Time Hosted: 3 to 6 months
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June 3, 2008
Sean ( sean@g... ) | InmotionHosting is the best company for shared hosting.
The prices, features and support is a few good examples.
My shared webhosting hasn't experienced a single problem and I've been with them 5 months. Even though the servers are in US, and I live in Europe (Sweden specifically) I still upload and download on very high speed.
I use their Pro Business Class webhosting package with two addons: A dedicated IP and Self-assigned SSL certificate.
If you want a fast and reliable webhosting, [...]
65 out of 73 users found this review to be helpful!
Did you find this opinion useful? YES / NO | Time Hosted: 6 mo. to 1 year
| Inmotion Hosting Rating | | | Customer Relation | |
March 3, 2008
Rich ( therasin@y... ) | We spent the money on a dedicated server, and there are always issues. First the IP they gave was marked as spam. Emails from our server are continually marked as not from a valid server by some isps (most notably comcast) which inmotion has said they can do nothing about and will not contact comcast on my behalf. Weekly (or more lately) there are logs that weren't cleared, ssl certs set incorrectly, or some other issue that causes our website to be down or running poorly.
There customer [...]
93 out of 104 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Dear Rich,
We apologize for the issues you have encountered. We have invested significant time and resources into our company to ensure our service is the best in the industry. We are not always perfect but we strive to go above and beyond for our customers. I know there have been several issues you encountered while hosting with us and am glad to know they are resolved now. If you have any additional problems please contact our Support Manager directly and he will ensure you are receiving [...] -- inmotionhosting.com representative | Time Hosted: under 1 month.
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January 25, 2008
Jan-Wouter Stigter ( info@s... ) | Very cost effective: 2 domains for USD 6.95 a month and 6 domains for USD 8.95 a month. Great customer service, fast replies and 24 hrs available. They set me up on a Sunday when it was nighttime in NY/LA! I was with 1and1.com before but they were seriously hopeless. Also a great feature: help chat. They replied in seconds! Only drawback, if it is one: they use Linux. So you can't use Active Server Pages or Access databases. Instead, HTML of course, PHP, MySQL and lots of other [...]
68 out of 74 users found this review to be helpful!
Did you find this opinion useful? YES / NO | Time Hosted: 1 to 3 months
| Inmotion Hosting Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
November 17, 2007
J-C G. ( jumpcom@f... ) | Excellent Shared hosting, no problems with servers. My websites have always been accessible. I recommend Inmotion.
57 out of 61 users found this review to be helpful!
Did you find this opinion useful? YES / NO | Trademarks, logos & names are properties of their respective owners and protected by law. |
