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Disclosure
  • We are a review website
    that receives compensation
    from some companies
    we are featuring.

This InMotionHosting review mainly cover a general impression of inmotionhosting.com product features like reliability and customer support, data center, price & more. Brand listed since 2005.

Review

CompanyProductsCoupon codesUser reviewsAdd reviewTestimonials

inmotionhosting.com
InMotion Hosting
4553 Glencoe Ave, Suite 325
Marina Del Rey, CA 90292
US
888-321-4678
Awards:
Page Rank7


inmotionhosting.com overview

General Impression
InMotion Hosting is an employee owned and operated company. Our employees has an average of 5 years hosting experience. We have fixed just about everything website hosting related that can be broken. Combining this knowledge with friendly staff and responsive management yields our top rated tech support team.

Rest assured, we will always take the time to completely answer your questions - 24 hours a day, 7 days a week. We have even put together some of the best information for building, maintaining and growing your web site at our Web Hosting Support Center.

In addition to award winning technical support and 99.9% uptime, InMotion Hosting's exclusive Speed Zone technology helps keep your website and email fast by locating your data as close to you as possible.

100% Satisfaction Guarantee
We stand behind our sales claims at all times. In fact, we guarantee that you will always get reliable hosting, competent support, and professional service - or you will get your money back.

Shared
InMotion Hosting is proud to offer its cost effective Value Plans at one of the cheapest prices of any major web hosting company. When you are looking for personal / cheap hosting, price and features are critical. Our Value web hosting plans are feature rich including additional domain support, full email support, and 24X7 technical support. Rest assured, you will get the best quality hosting from InMotion - even if you are shopping for "cheap hosting".

VPS
VPS Hosting solutions provide a bridge between fully dedicated servers and shared web hosting. Our Linux VPS Hosting solutions provide an affordable solution for businesses that need features such as a custom firewall, dedicated mail server or more control over security.

Our award-winning technical support makes running a VPS hosting account as easy as shared web hosting. Our support staff is comprised of 100% in-house, U.S.-based technical experts. We do not outsource any aspect of our operation, so you can be sure that the level of support and service you receive is held to the highest of standards. Your support team is available 24 hours a day, 7 days a week through toll free telephone, chat and email.

We actively monitor each VPS environment to proactively resolve unforeseen issues before they affect your account. We support all the standard tools available within your cPanel/WHM Control Panel plus much more. If you need a custom configuration such as PHP4 instead of PHP5 or assistance installing modules, we can do it for you! Many changes on VPS hosting accounts are included free of charge.

In addition to the dedicated RAM included with your VPS account, we offer Busrtable RAM for short periods of unexpected memory usage. Burstable RAM allows you to use resources over your dedicated memory allotment on a temporary basis. This keeps you protected from downtime or site slowdown if and when you receive large spikes in traffic.

With most competitors, if your VPS spikes beyond your dedicated memory, your site will stop responding or immediately be suspended. Please note that this feature is included free of charge, however consistent usage over the dedicated memory allotment may require an upgrade to a more robust package.

Just like your home or business PC, it is critical for you to have backups of your VPS server contents. We include complete account backups every 24-36 hours for accounts under 10GB. Many companies charge over $120/yr for data backups and, even after the additional fee, require you to set them up yourself.

At InMotion Hosting, account backups are automatic and completely free with your virtual private server. Our backup environment is as secure as your VPS hosting environment and data is transmitted over a secure, private network connection. Backup options are also available for accounts larger than 10GB, please call a VPS expert for options: (888) 321-4678.

WebHost Manager (WHM)
WebHost Manager is an easy-to-use server control panel interface which is designed for server administrators and resellers. WHM makes it easy to control and monitor your VPS hosting account. With WHM you can create autonomous sub-accounts, check server status and administer custom name servers.
WHM is an excellent tool if you want to resell or include hosting with your core product or services.

cPanel VPS Optimized
Each of our VPS Hosting plans includes a full license to the award-winning cPanel control panel software. Most other VPS providers only offer this feature at an additional monthly fee or simply don't offer it at all.
cPanel offers easy-to-use, powerful tools that allow you to quickly, easily, and reliably perform essential tasks like creating email accounts, setting up MySQL databases and creating sub-domains.

Extra VPS features
- 90-Day Money Back Guarantee (12 & 6 Mo Plans)
- Custom Advanced Policy Firewall
- Enterprise Class Linux OS (CentOS)
- RAID 10 High-Performance Data Storage
- Unlimited MySQL Databases
- Reseller Access with WHM
- SSH Access, Optional Root Access
- Unlimited FTP Accounts
- Unlimited Individual cPanel Sub-Accounts, Unlimited Email Accounts
- Easily Scalable Solutions

Dedicated
Simplify and succeed with dedicated servers from InMotion Hosting.

True 24x7 Support Included - Yes, we are here for you and at no additional charge!
100% Dell Servers - Unlike many of our competitors, we do not piece together our dedicated servers from the cheapest parts available.
CPanel Included - Your control panel is included. There are no hidden costs like with most of our competitors.
No Risk to Try - Free Setup and 30 Day Money Back Guarantee!

Free CPU Upgrade - While Supplies Last!
For a limited time purchase an Advanced Dedicated Server and receive an Intel Xeon Quad Core 2.40Ghz CPU upgrade!

Data Center
Reliable, Fast & Affordable Hosting
InMotion Hosting, Inc network is based on the fast and reliable Linux and Unix operating systems. It is monitored 24/7 for any unusual activity and benchmarked continuously for performance. This allows us to immediately respond to short term issues as well as grow our system optimally - keeping it broadband ready and economical at all times. Staying true to this technology and concept has allowed us to offer domain name registration and web hosting that consistently outperforms our competitors - in reliability, speed, and economy.

Leading Edge of Hosting Technology
Our background is business and technology - and we are always looking for new software, hardware and methods to compliment our existing tools. It is a not just a matter of business but a matter of pride to our experienced staff. In fact, we have several times taken suggestions from customers and after formal evaluation, added the functionality to all of our servers.

Virtually all of our competitors utilize a single data center. This means your website and email could be 3,000 miles or more away from you. It is cheaper for them, but just doesn't make sense for you. With InMotion Hosting you can choose your data center location. Even better, if you are within our Exclusive Max Speed Zones, your email and website can run up to 6x faster.

Peering = Faster
In addition to our multiple data centers, we have teamed up with some of the world's largest ISPs and peering exchanges to create direct data connections. The end result is a noticeably faster connection.

Multiple Data Centers = Faster
Max Speed Zone options available to VPS and Business Class hosting clients only. Individual speeds will vary due to your personal internet connection (ISP). To confirm performance, we test from 35 locations in the US and another 46 locations around the world.

Network
* BGP4 network to prevent downtime in case of loss of hardware.
* Servers housed in Category A, PCI compliant data centers. These include several controlled access points.
* N+2 or N+1 power systems with multiple battery and diesel power sources in case of public utility failure.
* N+1 Configurations on all servers using RAID 5.
* Backups created every 36 hours up to 10GB.
* 24x7x365 System Administrators on hand.

InMotionHosting, Inc. has worked with Parallels to provide our Virtual Dedicated Server platform based on Parallels's Virtuozzo. The Parallels technology is a leading virtualization software that allows us to provide fast and economical vps hosting.

In addition to a choice of data center locations, our network infrastructure is built with uptime and performance in mind. We utilize BGP4 Smart Routing, meaning we can switch, instantly and transparently, away from any of our bandwidth providers should they be experiencing unexpected latency or downtime. In addition to our routing technology, we have teamed up with some of the world's largest ISPs and peering exchanges to create Direct Data-Peering Connections. This means that requests for your website, or the email that you send, travels fewer network "hops", increasing delivery speed and performance. We also only use Commercial-Grade equipment from our hardware partners like Dell and Cisco.

Conclusion
Useful links:

Shared
Dedicated
VPS
Cheap Hosting
Webdesign
Contact
Support
Control Panel
Website research for InMotion Hosting on February 9, 2012 by WebHostingTop

Promotions

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Website Products

Linux - Shared PriceWeb Space TransferDate updateSetup fee
InMotion Hosting Launch Plan $5.95/mo unlimitedunmetered Jun 2010 free
InMotion Hosting Power Plan $7.95/mo unlimitedunmetered Jun 2010 free
InMotion Hosting Pro Plan $17.95/mo unlimitedunmetered Jun 2010 free
Linux - Dedicated PriceWeb Space TransferDate updateSetup fee
InMotion Hosting 256M V-Dedicated Server $39.95/mo 80000 mb500 gb Jun 2009 free
InMotion Hosting 512M V-Dedicated Server $74.95/mo 102400 mb1000 gb Jun 2009 free
InMotion Hosting 1024M V-Dedicated Server $149.95/mo 204800 mb1500 gb Jun 2009 free
InMotion Hosting Essential Dedicated Server $199.95/mo 163840 mb1500 gb Jun 2009 free

Web services stats

[provided by paid service from Alexa Web Information Service]
Contact information is managed by Darin Hardy - [login]
Last update: 2012-02-09 23:04:00 GMT
Owner:InMotion Hosting, Inc
Web Site TitleWeb Hosting, VPS Hosting, Dedicated Hosting | InMotion Hosting
Website DescriptionWeb Hosting Solutions by InMotion Hosting. Top-rated Business Class Web Hosting solutions for Small and Medium Business. VPS Hosting and Dedicated Server solutions available.

InMotion Hosting is web hosting company targeted for countries: United States
Statistics
Site in business since15-Feb-2001
Links to the site5924
Alexa Popularity Rank3306 (1 best)
Site languageen
Details for www.inmotionhosting.com website
Website Name Servers (DNS)MX::mail.inmotionhosting.com:216.193.251.47
inmotionhosting.com:216.193.251.47
ns.inmotionhosting.com:74.124.210.242
ns2.inmotionhosting.com:70.39.150.2
Server SoftwareApache|PHP/5.2.17
Website IP216.193.251.47
IP Location:Country/State/CityUnited states / California / Santa monica [See Hosting in United States ]

inmotionhosting.com traffic Reach per milion
InMotion Hosting traffic Reach per milion
inmotionhosting.com daily traffic Rank trend
InMotion Hosting daily traffic Rank trend
inmotionhosting.com daily PageViews per milion
InMotion Hosting daily PageViews per milion

Customer testimonials

"Customer support from inmotion hosting is excellent! We are highly dependent on our website so that customers can fill out a quote request and view our specials. One day our site was down and we quickly turned to the live chat feature. Customer support (Michael that day) helped us get our site back up and running quickly. Without his help, I don't know what we would have done!"
Sam Strapason <cs at appleimprints dot com> / www.appleimprints.com

News

Who's Hiring: New on Web Hosting Jobs - We take a regular look through new job postings on our associated site Web Hosting Jobs (www.webhostingjobs.com) and post a summary here in the WHIR news section incorporating some of the newest openings.

Lithium Technologies (Emeryville, California)

Last week, Lithium Technologies (www.lithium.com), a company that develops solutions for building online communities, posted two openings - a demand generation manager (a marketing position), and a chief systems architect. Both jobs are located in Emeryville, California. The company posted a third listing for an online moderator, which would be handled remotely.

Netfirms, Inc. (Toronto, Ontario)

Last week, web hosting firm Netfirms (www.netfirms.ca) posted a listing for a tier 1 tech support job, based in Toronto, Ontario.

NaviSite (Andover, Massachusetts)

Also last week, web hosting provider NaviSite (www.navisite.com) posted an opening for an "inside sales consultant - dedicated hosting." The job is based in Andover, Massachusetts.

Sub6 Limited (Remote)

And last week again, Sub6 Limited (www.clook.co.uk), a web hosting company based in the UK, posted a listing for a cPanel tech support representative. The job is a full-time position that will be handled remotely.

InMotion Hosting (Virginia Beach, Virginia)

Earlier this week, web hosting provider InMotion Hosting (www.inmotionhosting.com) listed two new openings, for a sales team member and for a tier 1 tech support position - both of them focused on Linux-based hosting. Both jobs are based in Virginia Beach, Virginia.
[ ... search all inmotionhosting.com news ]

Social Networks


Domains trend

DateTotal Domains [Estimated only]Situation [Gain domains or Loss domains]
May 21, 2012212380+791
May 14, 2012211589+726
May 7, 2012210863+1194
April 30, 2012209669+1453
April 23, 2012208216+16727
Brief overview of few months from previous years
December 26, 2011191489+610
December 19, 2011190879+40429
December 27, 2010150450+272
December 20, 2010150178+52421
December 28, 200997757+176
December 21, 200997581 

Customer Ratings

The quick stats of InMotion Hosting ranks shows a note average of 3.4 out of 28 opinions and price range $5.95 - $199.95.
As customer/visitor you can rate this provider. If you are part of support, you can respond to these inmotionhosting.com reviews by login as company or registering a free account!

Time Hosted: over 3 years
InMotion Hosting Rating½☆☆☆☆
Features★½☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

May 23, 2012
privatepractices ( manuel.gonzalez@l... )
inmotionhosting.com put information on many hidden folders
whit out my permision to many times. the tecnical support system is to slow that people is tno honest.

95 out of 97 users found this review to be helpful!
Did you find this opinion useful? YES / NO

Support can respond to this negative customer complaint.
Time Hosted: over 3 years
InMotion Hosting Rating★☆☆☆☆
Features★★½☆☆
Cost★★½☆☆
Customer Relation½☆☆☆☆
Control Panel★☆☆☆☆

February 20, 2012
-anonymous- ( -no email- )
I tried calling in tonight for a couple of fairly basic questions, but was unable to get anyone on the line to help after calling twice and waiting on hold until I realized nobody was ever going to pick up... So I tried the online chat. Oh boy, what fun!

I am a very articulate and considerate person, and had two simple and fairly direct questions to ask in the chat session. Before I could fully explain my first question, I was abruptly disconnected. Hmm, that's strange. I didn't seem to [...]

71 out of 77 users found this review to be helpful!
Did you find this opinion useful? YES / NO

Support can respond to this negative user complaint.
Time Hosted: 1 to 3 months
InMotion Hosting Rating½☆☆☆☆
Features★☆☆☆☆
Cost★☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel★☆☆☆☆

February 22, 2011
Tasos Vogiatzis ( oxyavopolis@g... )
As I customer I'm fully disappointed. Our account has been suspended and we have no access to the control panel, emails (!) and ftp because the traffic was to high (250 visits per day). We are now afraid that we will lose all our critical data because they give no access to them. We are really terrified as a company and have been fully stultified to our customers because they see a message like that (pointing to a file suspended.cgi - you can understand what suspended means to a customer or [...]
52 out of 56 users found this review to be helpful!
Did you find this opinion useful? YES / NO

Support can respond to this negative customer complaint.
Time Hosted: 6 mo. to 1 year
InMotion Hosting Rating★★★★½
Features★★★☆☆
Cost★★★★★
Customer Relation★★★★½
Control Panel★★★☆☆

December 13, 2010
-anonymous- ( noblewaresservice@g... )
We have been extremely happy since moving to InMotion. It's half the price and double the features of our previous host, plus no "ticket" style customer service, (it's so nice to talk to a real person!) You cannot beat the speed and space for the price. Thank you so much for keeping our business speeding along and keep up the great work!
68 out of 78 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 1 to 2 years
InMotion Hosting Rating★★★★½
Features★★★★½
Cost★★★★½
Customer Relation★★★★★
Control Panel★★★★☆

December 10, 2010
Sam Strapason ( cs@a... )
Customer support from inmotion hosting is excellent! We are highly dependent on our website so that customers can fill out a quote request and view our specials. One day our site was down and we quickly turned to the live chat feature. Customer support (Michael that day) helped us get our site back up and running quickly. Without his help, I don't know what we would have done!
86 out of 96 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 2 to 3 years
InMotion Hosting Rating★★★★★
Features★★★★☆
Cost★★★★★
Customer Relation★★★★★
Control Panel★★★★★

December 9, 2010
rod bauer ( rodney@r... )
sorry, dont have time to type properly formatted , punctuated etc review now...
your service has been great. it is sometimes affected ( eg downloads, uploads ) by my isp ( verizon ) which i dont like. if you could be the isp and i could bypass verizon that would be great but hows that gonna happen when the wire to my house is verizon equip ?
price is great and recently you took over registration of my domain name for free, which saved me money ( from melbourne it ). up and down time is [...]

74 out of 78 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: over 3 years
InMotion Hosting Rating★☆☆☆☆
Features★☆☆☆☆
Cost★☆☆☆☆
Customer Relation★☆☆☆☆
Control Panel★½☆☆☆

September 8, 2010
techice ( techicey@g... )
We use Inmotion hosting VPS service for three years.

It's works ok for low visit traffic.

The most frightening thing for me is the VPS crashed a couple of days ago. We lost all of the mysql databases, images and web files. There no backup for that. We need rebuild our website from Zero beginnings.

That's very bad.

87 out of 97 users found this review to be helpful!
Did you find this opinion useful? YES / NO

Support can respond to this negative customer complaint.
Time Hosted: 3 to 6 months
InMotion Hosting Rating½☆☆☆☆
Features★★½☆☆
Cost★½☆☆☆
Customer Relation½☆☆☆☆
Control Panel★☆☆☆☆

April 9, 2010
nishanth ( nishanthth@y... )
We have tried more than 20 best hosting providers till date.

and InMotion hosting is the WORST host.

81 out of 89 users found this review to be helpful!
Did you find this opinion useful? YES / NO

Support can respond to this negative customer complaint.
Time Hosted: 2 to 3 years
InMotion Hosting Rating★★★★★
Features★★★★½
Cost★★★★★
Customer Relation★★★★★
Control Panel★★★★½

January 7, 2010
Patrick Donahue ( pdonahu1@i... )
InMotion Hosting has proven to be a reliable hosting provider in all respects. Over the past several years I have used other providers, none would compare to the reliability and outstanding support offered through InMotion Hosting. As a web developer and site administrator myself, I would highly recommend their services to anyone. Their support staff is A+ , Patrick Donahue, pdonahu1@ibconfig.com
76 out of 80 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: over 3 years
InMotion Hosting Rating★★★★★
Features★★★★½
Cost★★★★½
Customer Relation★★★★★
Control Panel★★★★★

December 21, 2009
Kathy C. ( Kat@k... )
I have been with IMH for a number of years, and plan to stay with them. A good friend of mine used them, and hosted a forum for me, so all in all I have been involved with IMH for about 6 years.
I have had my own account with them for 3 years or so.
You can't beat the customer support, whether it is by way of email, or the telephone. They are prompt, and always have done what it took to solve any problems.
I rarely have down time at all. I have tested other hosting services, and frankly they [...]

90 out of 95 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: over 3 years
InMotion Hosting Rating★★★★★
Features★★★★★
Cost★★★★★
Customer Relation★★★★★
Control Panel★★★★★

December 19, 2009
Reza Gorji ( Reza@G... )
I've been with IMH since 2005. I've had a few instances where the server went down (any server can go down). In all instances it was restored to full capacity by their experts. The only drawback I see in their service is that on large accounts (>10GB) there is no backups done by their servers unless additional $$ is willing to be spent by the customer.

Webmasters should backup their own files but uploading can take a significant amount of time (days/weeks) if the site is large. If IMH [...]

51 out of 61 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 2 to 3 years
InMotion Hosting Rating★★★★☆
Features★★★★½
Cost★★★★☆
Customer Relation★★★★☆
Control Panel★★★½☆

December 10, 2009
Wayne Filichowski ( wfilichowski@a... )
InMotion Hosting delivers where it counts. First the reliability of their service and serviers is second to none. Second, the world of upgrading sites, moving files from server-to-server can be very intimidating. Their tech support professionals will get the job done, even if it takes a call back. And, they do follow-up on their commitments. I'm pleased that I selected them as my host.
87 out of 93 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 1 to 2 years
InMotion Hosting Rating★★★★★
Features★★★★★
Cost★★★★★
Customer Relation★★★★★
Control Panel★★★★★

November 7, 2009
Charlyn Johnson ( charlynjohnson@c... )
When I had to select a new hosting service, I searched on the Internet and found 5 candidates. I hate automated systems, so I called the Technical Support numbers to see what would happen. InmotionHosting easily won my business because I got to talk to a real person.

I've been with InmotionHosting for two years. I call Technical Support from time to time and they are consistently excellent. Every support person has been polite and pleasant and knowledgeable.

InmotionHosting offers [...]

90 out of 95 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 6 mo. to 1 year
InMotion Hosting Rating★★★★☆
Features★★★★☆
Cost★★★★½
Customer Relation★★★★½

October 28, 2009
John Casten ( casten@u... )
Pricing is very attractive, and tech support is very fine (and I know tech support). I did my homework before selecting InMotion and have recommended it to my friends and colleagues.
95 out of 102 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 1 to 3 months
InMotion Hosting Rating★★★★½
Features★★★★☆
Cost★★★★★
Customer Relation★★★★☆
Control Panel★★★★☆

October 26, 2009
Alison ( aad5@c... )
I carefully chose InMotion as my host, and it has proven to be an excellent decision. Questions are usually answered very promptly and expertly by email. I am successfully learning to navigate the waters and recommend InMotion to anyone who mentions they're looking for a host. Keep up the good work!
93 out of 99 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 2 to 3 years
InMotion Hosting Rating★★★★★
Features★★★★★
Cost★★★★★
Customer Relation★★★★★
Control Panel★★★★★

October 26, 2009
Nancy Pliska Robinson, Ph.D. ( npr@t... )
I recommend InMotion to everyone. It is such a relief to know that I'm speaking to an intelligent human being that lives in this country and can speak English.

Everyone is skilled and knowledgeable about the technical aspects of website hosting. I have always been able to resolve any issues. As a result, I have a website that is always functioning the way it should - it says a lot to my clients and customers - a working website makes me and my organization look credible.

82 out of 84 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: under 1 month.
InMotion Hosting Rating★★★★★
Features★★★★★
Cost★★★★★
Customer Relation★★★★★
Control Panel★★★★★

October 20, 2009
Jeff C ( jeff@j... )
After having many issues with my old hosting company, I decided that I needed to make a change. I spoke with Inmotion after reading many reviews and checking out their options and decided to give them a try. The customer service before and after the transition was absolutely top notch!
96 out of 102 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 2 to 3 years
InMotion Hosting Rating★★★★½
Features★★★★☆
Cost★★★★☆
Customer Relation★★★★★
Control Panel★★★★☆

October 19, 2009
Pawandeep Singh ( thindteam@g... )
It is great hosting provide. I have been using “In Motion Hosting” from past 3 years and I have no issues with it. Customer service is excellent. Whenever I need help, I just call them and they solve the issue right away.
Their prices are little higher than any other hosting service provider but I believe that it worth it because of the customer service that they are providing with the plan.
I have exercised about ten different hosting service providers in the past ten years and In Motion [...]

54 out of 61 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 2 to 3 years
InMotion Hosting Rating★★★★★
Features★★★★☆
Cost★★☆☆☆
Customer Relation★★★★★
Control Panel★★★★☆

October 19, 2009
T. Earl ( -no email- )
Been with other hosting companies and have never had the great level of service as I have had with InMotion. One suggestion to InMotion, please find a better way for me to pay my subscription when it is due.
62 out of 70 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 6 mo. to 1 year
InMotion Hosting Rating★★★★☆
Features★★★★½
Cost★★★★★
Customer Relation★★★★★
Control Panel★★★★★

October 10, 2009
corey ( webmaster@a... )
Inmotion has been great, there support is unsurpassed and handled in a timely manner, usually in less than two hours for a support ticket and they get things handled the first time.The price is great as they have price plan for every need from small packages to dedicated servers. The uptime is great in almost a year my site has never been down and that is a plus for any hosting company.
52 out of 59 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 3 to 6 months
InMotion Hosting Rating★★★★★
Features★★★★☆
Cost★★½☆☆
Customer Relation★★★★★
Control Panel★★★★☆

October 8, 2009
Mike ( ijack@m... )
I have hosted with other company's, Ran web sites and things for others with there hosts, I have never had a better experiance untill i fell upon inmotion, there prices are fare, there service is top notch, ask for help and you get it. I have waited for 45 minuets for other hosts to ask them a question that they can not answer. with inmotion never more then 3 minuet wait, even with chat help.
I can't say anything bad about them becouse there is nothing to say bad at all

in fact i [...]

96 out of 104 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 1 to 2 years
InMotion Hosting Rating½☆☆☆☆
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

September 28, 2009
tristate ( tristate4@g... )
If you are thinking about InMotion Hosting for building your site.DON'T .....GARBAGE
I did use them, no customer support at all. High on price , low on customer support

69 out of 75 users found this review to be helpful!
Did you find this opinion useful? YES / NO

Dear Tristate,

I am very sorry to hear that you were not completely satisfied with the Managed Internet Presence department. You are a valuable client to us, and have been for over a year now. After reviewing the notes of your account it appears that the first website that we built for you went smoothly and you seemed fully satisfied. Unfortunately we were unable to move forward with your second website because you have yet to approve or discuss the comp that we sent you. We would love the [...]
-- inmotionhosting.com representative
Time Hosted: 1 to 3 months
InMotion Hosting Rating½☆☆☆☆
Features½☆☆☆☆
Cost★★½☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

December 29, 2008
Al ( -no email- )
Online support is always offline.
69 out of 73 users found this review to be helpful!
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Dear Al,

We apologize for the problem you had with our online chat. When we first started using the system there were some connectivity issues and we immediately took action to fix them. We implemented new procedures and tools for the online chat system to ensure that it was as effective as contacting our 24x7 support by phone or email.

We hope you will give us another try to earn your business.

Sincerely,

Alyssa Hastings
InMotion Hosting
888-321-4678
-- inmotionhosting.com representative
Time Hosted: over 3 years
InMotion Hosting Rating½☆☆☆☆
Features★★½☆☆
Cost★★½☆☆
Customer Relation½☆☆☆☆
Control Panel★½☆☆☆

September 15, 2008
Mr. Kitchen ( mail@f... )
Fair price, but terrible service! The support personnel are divided into two camps, those that are doing their best to solve problems with limited training and resources while trying to treat the customer properly, and those who just don't care. Sadly, the later appears to be indicative of the management as well.

They maybe have two or three good people. Most are extremely ignorant and lack all necessary people skills. While I understand their feelings of frustration and the anger that [...]

68 out of 78 users found this review to be helpful!
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Dear Mr. Kitchen,

We’re sorry to hear that your experience hosting with us did not leave you satisfied. Our Director of Operations personally reviewed your account at the time of your issues to ensure our support staff did everything possible to resolve them efficiently. Unfortunately, some of your requests were outside the scope of what we can resolve as they involved 3rd party providers and not our own systems. We take our client's issues very seriously and are dedicated to providing the [...]
-- inmotionhosting.com representative
Time Hosted: 3 to 6 months
InMotion Hosting Rating★★★★★
Features★★★★★
Cost★★★★★
Customer Relation★★★★★
Control Panel★★★★★

June 3, 2008
Sean ( sean@g... )
InmotionHosting is the best company for shared hosting.
The prices, features and support is a few good examples.
My shared webhosting hasn't experienced a single problem and I've been with them 5 months. Even though the servers are in US, and I live in Europe (Sweden specifically) I still upload and download on very high speed.
I use their Pro Business Class webhosting package with two addons: A dedicated IP and Self-assigned SSL certificate.

If you want a fast and reliable webhosting, [...]

65 out of 73 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
InMotion Hosting Rating★☆☆☆☆
Customer Relation★☆☆☆☆

March 3, 2008
Rich ( therasin@y... )
We spent the money on a dedicated server, and there are always issues. First the IP they gave was marked as spam. Emails from our server are continually marked as not from a valid server by some isps (most notably comcast) which inmotion has said they can do nothing about and will not contact comcast on my behalf. Weekly (or more lately) there are logs that weren't cleared, ssl certs set incorrectly, or some other issue that causes our website to be down or running poorly.
There customer [...]

93 out of 104 users found this review to be helpful!
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Dear Rich,

We apologize for the issues you have encountered. We have invested significant time and resources into our company to ensure our service is the best in the industry. We are not always perfect but we strive to go above and beyond for our customers. I know there have been several issues you encountered while hosting with us and am glad to know they are resolved now. If you have any additional problems please contact our Support Manager directly and he will ensure you are receiving [...]
-- inmotionhosting.com representative
Time Hosted: under 1 month.
InMotion Hosting Rating★★★★★
Features★★★½☆
Cost★★★★★
Customer Relation★★★★★
Control Panel★★★★★

January 25, 2008
Jan-Wouter Stigter ( info@s... )
Very cost effective: 2 domains for USD 6.95 a month and 6 domains for USD 8.95 a month. Great customer service, fast replies and 24 hrs available. They set me up on a Sunday when it was nighttime in NY/LA! I was with 1and1.com before but they were seriously hopeless. Also a great feature: help chat. They replied in seconds! Only drawback, if it is one: they use Linux. So you can't use Active Server Pages or Access databases. Instead, HTML of course, PHP, MySQL and lots of other [...]
68 out of 74 users found this review to be helpful!
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Time Hosted: 1 to 3 months
InMotion Hosting Rating★★★★★
Features★★★★★
Cost★★★★★
Customer Relation★★★★★
Control Panel★★★★★

November 17, 2007
J-C G. ( jumpcom@f... )
Excellent Shared hosting, no problems with servers. My websites have always been accessible. I recommend Inmotion.
57 out of 61 users found this review to be helpful!
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