WebHostingTop » Providers » innter.net This Innter review mainly cover a general impression of innter.net product features like reliability and customer support, data center, price & more. Brand listed since 2009.
Innter
Muehltalstrasse 38
Passau germany d-94032
DE
Phone: +49 851 9210861
Fax: +49 851 9210862 |
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innter.net overviewAbout InnterAbout Innter.Net
Web-presence has become a critical part of an enterprise, especially with processes such as online ordering and electronic communication.
To present yourself professionally on the Internet, more is needed than just webspace in a computer center.
System interruptions and failures can have bad consequences for the productivity and image of an enterprise.
The growing number of web-presences and their complexity, is continously building strain on server computers, increasing the likelihood of system failures.
The availability of their services must be ensured for constant operations of websites. Thus stable and reliable services are required with constant supervision to ensure the operation of websites.
We'll handle the hosting of your web-presence and applications for you.
With over 10 years experience in the hosting sector, we belong to the "old economy" on the Internet. Hence we know the needs and requirements of our demanding customers extremely well.
We've implemented this experience in the development of our premium quality products. High-performance server technology and the well-engineered safety standards for the reliable and yet cost-effective operation of your individual applications and presentations.
Innter.Net services are designed for customers who cannot accept a system failure of their web-presence.
Our qualified and certified technicians are on twenty four hours a day, three hundred and sixty five days a year. Thereby we ensure our services are available constantly and without problems.
Innter.Net handles the complete technical operation of your web-presence.
This includes the provision, administration and around-the-clock surveillance of all required facilities and server services.
Accredited registrar
Innter.Net is an accredited member of the most important registration centres and can directly access the electronic registration system.
Thereby we can not only offer you favourable conditions for the domain registration, but also immediate reaction times and high security during a domain move.
Provider change
If you're planning a domain move / provider change to Innter.Net, we offer you support with all formalities by skilled registrar personnel. The move of your web project can take place without downtimes - you won't even notice.
Competent support
Every Innter.Net support employee is a qualified and certified expert in his field of duty. Our friendly support team is available to you around the clock with advice and active support for any queries about server and domains.
Server performance
Innter.Net server systems utilise less than 20% of their capacities on average, in order to provide full performance even during short-term high performance demands.
System availability > 99,9%
Innter.Net business webserver systems offer a maximum of system stability and availability.
Defective parts can be exchanged without disrupting due to Hotswap hardware components. A Hotstandby server system is aconstantly active and will automatically stand in for a defective system in case of a complete disruption.
Dedicated distributed services
Innter.Net provides each server-side service on dedicated distributed server systems. Thereby a tailored configuration is possible for each server service. This not only increases the stability of the running operations, but also the scalability compared to a single computer, since you can quickly increase performance by simply adding more computers.
The distribution of services in the background is not visible to you due to the consistent user interface in the Innter.Net customer centre. You can carry out all settings in one interface and thus operate your webserver conveniently and simply. The system is transparent, as if the webmaster was operating a single system.
Redundant connectivity
Innter.Net server systems are connected to one of the world's most powerful backbones (Tier 1) via multiple 9.6 Gbit/s connections (approximately the performance of 10,000 conventional DSL connections).
In case of any connection problems, state-of-the-art routers and switch systems ensure a continuous connection with transparent takeovers by equally capable backup systems.
That means nobody but us at the NOC notice.(NOC = Network operation centre).
Short response times
Innter.Net ooffers and maintains maximum performance and availability to national and international traffic due to intelligent routing via BGP / OSPF and distributed locations of the DNS server systems.
Monitoring
Innter.Net monitors the entire infrastructure, including each and every single server service, around the clock via two physically separate network surveillance centres (Network Operation Centre = NOC). Disruptions are recognised within seconds and immediately forwarded to certified technicians via pagers and e-mail.
Full access-rights
Innter.Net is the sole owner of all systems made available to customers.
Thus full access to all server systems and services is possible at any time.
Thereby we can not only ensure our customers individual configuration possibilities, but we can also suitably react to possible disruptions without the delay from third parties.
We developed the customer centre and software are are not reliant on any software producers. In this way, we have full access and control of the complete source code.
Do-It-Yourself administration
You don't have to be an IT professional to carry out your desired settings by yourself. For administration and configuration we provide the Innter.Net customer centre, which was developed in collaboration with usability experts for the highest possible user-friendliness.
KnowledgeBase
Innter.Net offers you access to the KnowledgeBase in the customer centre.
Here you can not only find detailed configuration instructions for commonly used programs for e.g. e-mail or FTP, but also further technical information, tips and tricks for topics homepage, Internet, webserver and domains.
Financial stability
Innter.Net is a self-contained and company-independent enterprise, which has outstanding security and full equity cover. Due to the internal flat hierarchies and flexible structures, Innter.Net can quickly react to new technical innovations and market demands.Website research for Innter on October 28, 2009 by WebHostingTop | Contact Information | | Owner: | Innter.net Internet Services | | Web Site Title | Innter.Net | | Website Description | Neben den Standard-Hostingpaketen werden Managed Server mit Linux oder Windows 2003 sowie Colocation angeboten. [D-94032 Passau, A-4785 Saming/Haibach] | Note: This information may be outdated. In case you represent this brand, create your self a free account to manage this company! |
Innter is web hosting company targeted for countries: Germany
| | Statistics | | Site in business since | 3-Apr-1998 | | Links to the site | 583 | | Alexa Popularity Rank | 273764 (1 best) | | Site language | de | | Details for www.innter.net website | | Website Name Servers (DNS) | innter.net:77.74.56.54
MX::mail.innter.net:77.74.56.41
tns.innterdns.net:213.203.233.110
pns.innterdns.net:77.74.56.10
qns.innterdns.eu:92.46.175.65
rns.innterdns.asia:92.46.175.75
sns.innterdns.net:184.107.181.100
| | Server Software | Apache | | Website IP | 77.74.56.54 | | IP Location:Country/State/City | Cyprus / - / - [See Hosting in Cyprus ] |
innter.net traffic Reach per milion
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 No official account on Twitter yet!  No official account on Facebook yet!  No official account on Linkedin yet!  No official Blog yet!  No official Forum yet! Time Hosted: over 3 years
| Innter Rating |   | | Innter Features | | | Innter Cost | | | Innter Customer Relation | | | Innter Control Panel | |
March 27, 2012
Dan Warren ( danwarren@h... ) | So, you see a lot of posts here claiming what great company this is claimed to be. Dead certain, they were paid to make that claim. The others reviewers just lie. Fact is, and verifiable, so you can check it:
1. You cannot get in touch with this company in any way. All phone numbers you find are wrong or disconnected. Emails to support are returned with a plain automatic respons, they couldn't be handled for "security reasons". One should use the control panel. We have tried that, in fact for [...]
78 out of 84 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 2 to 3 years
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February 7, 2012
Oliver ( sharcslife@g... ) | I blame myself for signing up with them, so high pricing is not a real point of critique.
Requiring fees for closing your account the end of contract (!) , 29 Euros for handing out information in order to move your domain to a different registrar is not ok. (fees not displayed in TOS)
Service is fast, but unfriendly, never give names, even on request.
AVOID INNTER.NET
76 out of 79 users found this review to be helpful!
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Support can respond to this low rated customer complaint. | Time Hosted: over 3 years
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July 1, 2011
Heidi Hasz ( heidi@s... ) | I think it was mentioned in a preivous review, but I fully agree, these greek cowboys are small town crooks.
While attempting to transfer my domain, they put my domain in redemption status while I paid for services. That is like getting evicted whilst having paid rent.
If I knew a way to take them out of business I would. There are no ethics, and such business operations undermine the integrity of the internet as a whole. Imagine if this was the way whole world was? It is like Mad [...]
93 out of 94 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: under 1 month.
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March 23, 2011
Andrew ( a.khayrullaev@g... ) | Totally fraud, has hidden fees, invoice u without a reason, share with ur CC details, charge u for the fabricated services. Please BEWARE innter.net
83 out of 86 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 1 to 2 years
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March 12, 2011
Duncan ( das@i... ) | I bought a two-year domain package with Innter.net about five years ago. When the two-year period was up, I didn't need the domain any more, so I filled in the cancellation form they provide on their website and sent it to them. They cancelled the domain. Fine. A few weeks later, I got an email from them telling me that, although I had cancelled the domain, I had not cancelled my contract with them, because that required a different form. They referred me to that form: it was the same form I [...]
76 out of 79 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: under 1 month.
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March 10, 2011
andrew ( j.starskovich@g... ) | Fraud, I even didn't finish registration of domain name, they started to send me email that I should pay, later I got mail that they terminate my contract and that I am obliged to pay 300 Euro, what for??!! and Im not alone here, pls beware!
69 out of 70 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 6 mo. to 1 year
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February 13, 2011
Jonathan ( jonathan@s... ) | I have looked for a domain registrant for a .la domain and found Innter as they've presented a reasonable price.
After the paying I got access to their very basic domain control panel, but it seemed to be enough.
The problems began when I tried to terminate my account with them. Their support website was down for a long period and there was no possible way to contact them!
I have also tried to write them an email, and got a reply that I should log-in to the customer support website, that was [...]
59 out of 60 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 6 mo. to 1 year
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January 13, 2011
lbonavino ( lbonavino@c... ) | I was not able to pay them on time due to a currency exchange control installed in my country they are charging me 400EU for not paying on time and sending me to legal, they charged me 56EU for a domain name, later on, I discovered I could do that for 6EU directly in a goverment office.
89 out of 90 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 2 to 3 years
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December 21, 2010
-anonymous- ( markus@s... ) | Terrible service!
They are based in Cyprus to evade legal prosecution. As I tried to move my domain to another ISP, they asked money to issue the "transfer code", and then again they asked extra money for "contract termination", altough the domain was payed in advance for another 5 months...
Do not register domains with Innter.net. Stay away as far as possible. This is a scam company. CORE shuold terminate its contract with this partner, as it is not abiding to the rules.
87 out of 89 users found this review to be helpful!
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Support can respond to this negative user complaint. | Time Hosted: under 1 month.
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October 7, 2010
Tony ( tonybland@g... ) | Innter.net did not provide the domain I requested.
After 10 months they reinvoiced me at a higher price, the domain was still not provided.
It is clear that Innter.net do not intend to provide domains of this kind. Innter.net main objective appears to be to scam for money by using automatically renewing contracts, keeping their company in Cyprus and using a debt recovery servcice in Austria to pursue people for charges on services which have never been provided.
Steer clear!
74 out of 77 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 6 mo. to 1 year
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October 6, 2010
Lewis Sellers ( Lewis.sellers@n... ) | We recently aquired some domains that were hosted with innter.net. I can honestly say I've never dealt with a worse company.
To start with, I received some bills through that totalled up to about 300EUR, I can understand that some international domains can be expensive so I put up with that and paid it. The invoices kept coming though will bills to be paid that were 60EUR for random 'Domain Service' etc.
I queried the account and ended up getting a charge for 25 euros getting added to my [...]
103 out of 110 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: under 1 month.
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August 31, 2010
Honest John ( -no email- ) | Do yourself a big favour - find a different place to search, register or host a domain, dont use this bunch for anything - you have been warned!!!!
Ten reasons why not:
1. You think you have registered a domain with them, you haven't!
2. They tell you it wasn't successful for some bogus reason.
3. They wont refund your money.
4. They hit you with hosting fees for a domain you don't have.
5. They get rude and quote contract clauses if you complain or request refund.
6. They offer you [...]
84 out of 89 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 6 mo. to 1 year
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May 28, 2010
Claire ( claire@e... ) | I purchased my business .hk domain from this company just over a year ago. I have tried to cancel the domain name a number of times via their control panel. The issue is that the control panel doesn't accept my login and there is no way to retreive my login details, in fact the button you click to get help with login goes to a few lines telling you to enter your user name and pass word! Yes I know that already!!! You can't even ask them to send your details.
I have had what they call a [...]
60 out of 62 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: under 1 month.
January 6, 2010
Mark ( mark@a... ) | DO NOT GIVE YOUR CREDIT CARD INFORMATION TO INNTER
They are cheater, fraud and dis-honest, once they have your private information they will threat you for the payment
* DO NOT USE INNTER.NET *
6 out of 6 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: under 1 month.
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December 21, 2009
harry ( harry@j... ) | forget innter! I have been working with them on my website for few weeks and they could not understand me
95 out of 99 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 1 to 3 months
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November 24, 2009
Dan ( -no email- ) | Absolutly terrible! We placed any order for one small business server and 2 domain names to be hosted in the server. The first confirmation email they sent did not work so we had to resubmit the order. Innter have jsut forced us to pay for this transaction twice. WE had no choice to but pay this as they deactivated our server until we made the payement meaning that both sites which were fully up and running and used as online shops could not trade. They do not use common sense, they have no [...]
69 out of 77 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 1 to 2 years
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September 30, 2009
andie cox ( info@l... ) | WWW.INNTER.NET
Do not use this company innter.net will automatically charge you after 10 months, then hit you with bills of 1000's of euros.
Even When you call them and email them they say "just pay the bill" very threatening and rude.
I tried to transfer the domain away, after only 10 months, but as they list themselves as the technical and admin contact - they do not let you .
DO NOT USE INNTER.NET BEWARE!
To contact them use the following 10, Ekpedeftirion Street 4103 [...]
67 out of 70 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: over 3 years
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July 8, 2009
Martin ( -no email- ) | I used innter.net's Economy Micro plan. I am extremely dissatisfied with their support, their features, their service, and their price. The reason why I stayed so long with them was that I didn't use to do much with my website. Recently I became more active and this is when I found out that innter.net is really a very bad company. The customer service is incompetent and very rude. They do not even give their name (even when you ask for it), so you don't even know who you are talking to and whom [...]
70 out of 80 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 1 to 2 years
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July 7, 2009
-anonymous- ( -no email- ) | Innter.net seemes to be a very cheap Domain hoster. Btu you have to read your contract very carefully. After 10 month you will be recharged for your domain. If you want to leave to another company you will be recharged for this service too. The possibilities in customizing are basics, not more. If you register a domain and wants to change the owner afterward you can't do this of your own. They will recharge you for this service also. The tune in e-mails in case you disagree with something [...]
94 out of 103 users found this review to be helpful!
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Support can respond to this negative user complaint. | These Innter customer review(s) and ranks are the subjective opinion of our visitors and not of web-hosting-top.com staff. Trademarks, logos & names are properties of their respective owners and protected by law. |
