General Impression
Since 1995,
Intermedia has been providing small and mid-sized businesses (SMBs) with enterprise strength hosted IT – at a cost-effective price. We are proud to say that we are the global leader in Microsoft Exchange hosting and Web hosting for SMBs.
We run the same robust IT that large corporations use, but delivered as a service over the Internet for a low monthly fee. With no large upfront investment, SMBs can enjoy the same business email and collaboration that Fortune 500 companies use, plus professional Web hosting and Fax via Email.
Our hosted Microsoft Exchange and Web servers are located in world-class datacenters, constantly managed by our highly-experienced specialist technicians and engineers. We deliver business email with no downtime, plus 24×7 customer support through our Microsoft Gold Certified staff.
Intermedia's years of experience and financial stability, along with our high-quality service, have made us a trusted partner to tens of thousands of SMBs worldwide. As business email becomes increasingly critical, these companies rely on our Microsoft Exchange hosting to provide them with 99.999% guaranteed uptime, something which would be impossible or unaffordable with in-house IT.
For more details, read about our hosted Exchange, Web hosting (including Windows hosting and ColdFusion hosting) or Fax via Email services.
Key Achievements
* July 2009 - Intermedia reaches 200,000 premium hosted Exchange mailboxes under management
* May 2009 - Intermedia promoted to gold member of Research in Motion's BlackBerry Alliance Program
* May 2009 - First provider of hosted Office Communications Server for BlackBerry smartphones
* February 2009 - Intermedia offers 99.999% SLA for hosted Exchange
* January 2009 - Intermedia offers customers single sign-on with synchronized Active Directory
* July 2008 – Intermedia reaches 300,000 business mailboxes under management
* June 2008 – Intermedia passes SAS 70 Type II certification audit
* February 2008 – Intermedia begins offering email encryption as a service
* January 2008 – Intermedia launches first hosted Office Communications Server 2007 service
* November 2007 – Intermedia joins Research in Motion's BlackBerry Alliance Program
* September 2007 – Intermedia's Hosted Exchange Services voted best by MSExchange.org
* December 2006 – First provider of hosted Exchange 2007
* September 2000 – First provider of hosted Microsoft Exchange
Private Label Exchange: Services overviewLync Secure Instant Messaging.
Deliver secure, business-grade instant messaging, presence and more in one service, allowing streamlined communications with greater flexibility and control.
Business Productivity Suite.
A bundle of Exchange 2010, SharePoint 2007, Lync Secure Instant Messaging, Outlook 2010 and Entourage - available exclusively from Intermedia.
BlackBerry.
Enable your clients to synchronise email and files on their BlackBerry. Fully supported and offering complete remote device management — BlackBerry hosting.
Hosted Microsoft Exchange 2010.
Under your own brand, provide email, shared contacts, calendaring, task lists and resource mailboxes.
SharePoint 2007 (WSS 3.0).Offer this popular collaboration tool, and enable your clients to share documents and information internally or externally.
ActiveSync for iPhone and Windows Mobile Devices.
Enable your clients to synchronise email and files on their iPhone or other supported mobile device.
DirectoryLink.
Synchronise your customers' Active Directories with Intermedia's Active Directory for single sign-on and unified user management.
Archiving.
Provide a full suite of archiving options from our industry-leading partners.
Email Compliance.
Support compliance requirements with options such as Company Disclaimer, MessageMirror and Compliant Archiving.
Exchange 2010To better help you evaluate how hosted Exchange from Intermedia will benefit your business, we have provided a range of whitepapers, articles and documents giving you an overview of the technology and comparing our services with other options on the market. If you have any questions, don’t hesitate to contact our sales team today.
Intermedia became the world's largest Exchange hosting company by delivering more than an Exchange mailbox. We deliver an Office in the Cloud.
Office in the Cloud means you get full-featured Exchange 2010 service plus:
Expert, technically certified support staff available 24x7 with an average phone hold time of under 60 seconds
A Cloud Concierge migration team to securely transition the information in your on-premise servers or current cloud provider to Intermedia's Exchange hosting
Total control of your services and security options through our intuitive web-based control panel and mobile apps
Mobile freedom with support for email, calendar and contacts on virtually any smartphone or tablet – from iPhone and iPad through Android, BlackBerry, Windows Mobile and more
Enterprise-grade security in our world-class datacenters and a 99.999% uptime service level agreement
Timesaving, business-protecting “only from Intermedia” benefits such as SpamStopper, VirusStopper, and Outlook Backup tools
Office in the CloudBasic PlanThis plan combines full-featured Exchange hosting with basics for backup and storage. Security options come pre-configured. Email support is available 24x7, with phone support Monday to Friday from 7am - 7pm GMT and Saturday to Sunday from 8am - 7pm GMT. Average phone hold time: under 60 seconds.
Professional PlanAll the features of the Basic plan plus 24x7 phone support, unlimited storage, additional collaboration features such as public folders and SharePoint document management, and more.
Enterprise PlanOur best value. This plan includes all the features of the Professional plan, with additional public folders, SharePoint storage and more. It also includes Lync Secure Instant Messaging – a powerful tool for chat, desktop sharing and other collaboration capabilities. Enterprise plans are particularly useful for companies with more than one office or remote employees.
Enterprise Plus PlanIncludes all Enterprise plan features and adds critical compliance services such as email encryption, content filtering, a company disclaimer and more. This plan is a good fit for companies with stringent security and compliance requirements.
SharePoint hostingIntermedia's Windows SharePoint hosting Services is a powerful platform for building shared document repositories, corporate Intranets, and project-specific websites. There is no hardware or software to manage, and accessible anytime, anywhere through a Web browser. Intermedia offers both stand-alone and hosted Exchange-integrated SharePoint Plans.
Use hosted SharePoint Services to share documents, calendars and ideas with co-workers and partners. Windows SharePoint Services is a platform for increasing team productivity. Businesses of any size can leverage SharePoint for building corporate portals and Intranets, and shared document repositories to increase collaboration within a company, and between a company and its partners, vendors and customers.
With Windows SharePoint Services you can share documents, calendars, contacts, links, ideas and more, without wasting time inefficiently exchanging emails.
Conclusion
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