General Impression
Jumpline.com is a well established web hosting company with base in Columbus (Ohio) and a leading provider of Virtual Dedicated Server solutions. Founded in 1997, Jumpline.com has been providing great hosting solutions to over 30,000 business and personal websites for over ten years.
At Jumpline.com, our mission is to provide a large variety of web hosting services in order to bring you a complete web solution, meeting and exceeding your unique and diverse needs. Everyone here at Jumpline.com helps work toward our mission by focusing on excellent customer care, from our systems engineers to our knowledgeable support technicians - available to you anytime, day or night. Our solid infrastructure helps ensure a reliable and secure web hosting solution for you. Our infrastructure is not only backed by Dell Servers, IBM Tivoli Storage Manager and Cisco Networking Equipment, but also features our partnerships with both Cogent Communications and Sphera Corporation. We also offer a large variety of valuable web applications that give our customers solutions to their specific business needs. All of this, scaled specifically to fit your level of online presence, allows Jumpline.com to effectively achieve our mission of providing all the online web hosting services that our customers request.
Today, as we host over 20,000 websites for our customers, Jumpline.com is continuing our efforts to provide the most for our customers by offering an ever expanding list of web applications for use with their websites, now totaling over 40 available applications.
Building a world class hosting service begins with building a world class infrastructure. For over a decade Jumpline.com has been continuing our efforts to improve on an already impressive infrastructure, and it is because of our time in the industry that we have come to realize the significance of partnering with the best providers in the their respective industries to build our web hosting business around. Simply providing a customer with a web hosting account is only part of it, the rest is in the details.
Backing up your DataTo guarantee there is never lost data, our daily backups are supplemented with a weekly snapshot of every server for use on our hot spare systems, which allows us to rapidly move your website to an alternate physical machine in the event of any type of failure or emergency. Each weekly snapshot is a fully bootable copy of the server; combining this with our daily backup gives us a complete copy of an entire server that can be accessed immediately and is always available to prevent any service interruptions.
For the safety of your data, these daily backups and weekly images are maintained in a fault tolerant RAID hard disk array with a total of nearly 15 terabytes of storage available for rapid data backup and restoration. By maintaining such a large backup system, Jumpline.com's protection will be available to you no matter what the space requirements of your business may be.
Performance FeaturesEach of our Dell PowerEdge hosting servers is powered by the latest technology and are built for speed. Our server components are the highest quality available, not off-the-shelf components found in a standard desktop computer. Performance-tuned components, such as dual processors, give our hosting customers a boost of speed even under heavy traffic. ECC RAM prevents any failures or crashes due to corrupted memory, and SATA hard drives provide the highest performance available. Even the network interfaces are optimized for speed, connected to the systems PCI-X bus to alleviate network bottlenecks and wasted CPU time spent processing network connections.
Jumpline.com is committed to the highest possible reliability, and we have built a world-class custom backup solution in partnership with IBM to insure that your data is always safe. Investing in data protection is extremely important, and Jumpline.com has taken the steps to guarantee that no customer data is ever left unprotected or unsecured.
Each of our hosting servers is backed up daily using IBM's Tivoli Storage Manager, and our customers can request a restore of data for up to 30 days (based on your plans backup schedule) in the event that a file is accidentally overwritten or deleted. By utilizing the Tivoli Storage Manager system, our engineers have rapid access to your data and can help you bring your data back online in the event of an accidental deletion.
Disaster PreparednessFor security in the event of a catastrophe, our backup disk array is continually mirrored in one of our alternate datacenters. These backups provide an added layer of protection to your data for an unexpected “worst case scenario”. Additionally, spare servers and disks are available in a separate location away from our primary datacenters for emergencies, allowing us to provide website service to you even in the face of natural disasters or other major catastrophes that simply cannot be planned for. Combined with our environmentally controlled and secure datacenters, you can rest assured that your data and website will always be available.
Restoring your DataWith your data securely stored in our multi-level backup system, the next step is restoring the required information back to your website. Using the same layered technology that we employ to backup your website content, we are able to reverse the process to restore your website content to a specific point-in-time. Depending on your plan, our backups are available for restore at your request for up to 30 days back.
Through our back up system we are able to go back in time to retrieve full website/data backups for your site from a specific week, then apply the daily changes from that point forward to 'rebuild' the content to the requested restore date. By employing this method, we have a system in place that offers the highest level of safe guards against data loss and provides us with the tools to restore data for both individual requests, and for server-wide restores should the need ever arise.
Reliability
Each of our webservers has been built for redundancy to prevent hardware failure and to minimize the impact of a single component failing. Multiple hard drives are configured to use RAID, which allows data to be stored on multiple disks at once in the event of a hard disk failure. Each server has two power supply units in the event of a power surge damaging one unit. Additionally, each server is connected to our high-speed data network with two network interfaces, to eliminate the possibility of a disconnected cable bringing your website offline. Advanced "early warning" hardware monitoring systems allow us to detect when a component is preparing to fail, so that our engineers can seamlessly move your data to a "hot spare" system without ever going offline.
This setup allows us to prevent the lengthy downtimes that are common among hosting companies when a hard drive or other component fails under heavy use.
Data Center
Headquartered in Columbus, Ohio,
Datacenter101 is a leading provider of state of art colocation services in the United States. As a high availability datacenter committed to 100% uptime, Datacenter101 takes into consideration the complex and growing needs of today’s high density computing environments and utilize best-in-breed processes to build, deliver, and maintain next-generation colocation facilities. Datacenter101 works closely with companies of all sizes and across a multitude of industries to provide cost-effective solutions that promote the flexibility, stability, and security required to protect mission critical applications.
Datacenter101 key features:
- Multiple carriers
- Multi-homed blended internet bandwidth
- 2 utility power sources with onsite generator backup
- N+1 architecture throughout the facility (no single point of failure)
- 4 levels of verifiable security
- 24/7 access
Multiple Tier 1 ProvidersDatacenter101's Internet bandwidth and IP services use multiple tier 1 providers including Sprint, Global Crossing, Savvis, Time Warner Cable, Level 3, and TWTelecom. This state-of-the-art network provides a reliable connectivity and around-the-clock monitoring.
Blended BandwidthUniquely different than other carrier neutral private networks, Datacenter101 takes all six carriers and blends them into a single handoff thereby an incomparable Internet experience, superior performance, and unrivaled reliability.
Redundant CoresEach Datacenter101 core is ready to provide scalable, high capacity blended bandwidth, powered by Cisco utilizing the latest routing technology for flow control.
100% Uptime SLAWith advanced physical and logical network architecture, six-carrier blend and fault tolerant cores, Datacenter101's network is continually up and forever available.
Redundant PowerDatacenter101's power grid is in a class all its own. The integration of three standalone power sources, independent A and B power paths, make-before-break automatic transfer switches, and conditioned power ensures the distribution of reliable, quality power.
A Tier 1 NetworkQwest CyberCenter facilities are equipped to support your system's Internet protocol (IP) connectivity and are directly connected to Qwest's 10 Gigabit-per-second (OC192) coast-to-coast backbone network. Dedicated Web Hosting is available throughout the domestic U.S. Qwest CyberCenter facilities are located in Burbank, CA; Sacramento, CA; Sunnyvale, CA; Denver, CO; Tampa, FL; Chicago, IL; Newark, NJ; Columbus, OH; and Sterling, VA.
Features- Scalability through 10 to 1000 Mbps bandwidth ports
- Built-in fail-over through redundant router and switch configuration in the CyberCenter LAN
- Dual ports available from unique switches
- Agilent FireHunter (throughput monitoring)
- Veritas Nerve Center (router and switch event correlation)
Jumpline.com uses only the highest quality Dell PowerEdge server hardware, giving us world-class reliability and performance. By investing in the most powerful and reliable hardware available, Jumpline.com can provide speed and uptime that is unmatched in the hosting industry.
Lewis Center, OhioQwest CyberCenter facilities provide a secure, reliable and scalable foundation for your success. Specifically designed to provide state-of-the-art hosting for mission-critical Web sites and enterprise applications, Qwest CyberCenters provide the best in Disaster Control, Power Systems, and Systems Monitoring and Management.
Features- Dual power availability to each rack unit from independent Power Distribution Units (PDUs) removes PDU loss as a single point of failure
- N+1 redundancy of cooling towers, water pumps and chillers
- Fire detection and suppression systems for 24/7 operations of your critical systems
- N+1 redundancy of uninterruptible power supplies
- Redundant generator power supplies, in the event of a power failure from commercial power
Conclusion
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