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This LiquidWeb review mainly cover a general impression of liquidweb.com product features like reliability and customer support, data center, price & more. Brand listed since 2005.

Review

CompanyProductsCoupon codesUser reviewsAdd reviewTestimonials

liquidweb.com
Liquid Web
4210 South Creyts
Lansing, MI 48917
US
1-800-580-4985
Awards:
Page Rank6


liquidweb.com overview

About Liquid Web
A Managed Hosting & Data Center Company

Liquid Web Inc. is a privately held managed web hosting company founded in 1997, with three wholly owned data center facilities located in Lansing, Michigan. Liquid Web is a leader in the professional web hosting market with an unwavering dedication to providing the best hosting products available. Liquid Web has over 20,000 clients served in over 120 countries.

Liquid Web received the INC.5000 Fastest Growing Companies award in 2007, 2008, 2009 and 2010.

Our Support Staff

Liquid Web has established a world class Heroic Support team that is professionally educated and available on-site at each data center 24 hours per day. Liquid Web currently employs 200+ Heroic Support engineers with specialties in Technical Support, Server Setup, Networking, Security and more.

Liquid Web Data Centers

Liquid Web's data center locations are entirely self-owned and staffed by highly skilled engineers around the clock. Liquid Web data centers are designed with redundancy installed at every level, ensuring that a failure at any level will not affect your server. Liquid Web data centers power is conditioned and reliable through the use of centralized UPS solutions backed by state-of-the-art generator technology. Liquid Web's network is robust and reliable. We exclusively utilize premium Tier-1 bandwidth providers, ensuring minimal latency and fast connections to all points of the global internet.

By The Numbers

- Established in 1997.
- 3 Wholly Owned Data Centers
- 20,000 Clients Worldwide
- 13,000 Servers
- Over 200 On-Site Staff Members
- Inc5000 Winner for 2007, 2008, and 2009

DATA CENTERS
Engineered by Liquid Web

Liquid Web owns and operates three private data centers. By owning our data centers rather than leasing, we are able to design, build and maintain an ideal server environment. This allows us to provide our clients fast, secure and reliable performance at all times.
Data Center Design

The Liquid Web network has been designed to accommodate clients demanding the highest quality network performance. There is a central focus on redundancy allowing our network to rapidly self-heal failures without interruptions to connectivity. At Liquid Web, we own our infrastructure.

Tier-1 Premium Bandwidth
Providing the highest quality Internet connectivity and performance is our top priority. We have selected premium Tier-1 bandwidth providers, ensuring minimal latency and fast connections to all points of the global internet. We are proud to feature direct connectivity with AT&T, Verizon, Sprint, Savvis and Level3. Our aggregate connectivity reaches an astounding 8,500+ networks just a single network away from our up-links.

Security On-Site
Datacenter access is strictly limited to technical staff. Electronic security systems control data center access and are accompanied by a full compliment of motion detecting security cameras which monitor the entire facility. Our DataCenter facility external walls are reinforced poured concrete. We are a fully managed facility, which means we have level 3 technicians on site 24 hours per day, allowing incident response times to be kept to a minimum.

Our average support request phone call is answered within 20 seconds, with an average electronic support response time of 10 minutes.

Power Systems
Our power systems feature extensive fault tolerance and resilience at every layer. Incoming service is routed underground to a dedicated on-site transformer. This system routes to our automatic transfer switch which monitors power quality, and automatically transfers to our emergency generators in the event they are needed. Each facility is also protected by one or more uninterruptible Power Supplies (UPS), featuring redundant battery cabinets and full maintenance bypass cabinets allowing for service and upgrades without interruption of power to our servers.

Liebert Precision power distribution units handle final power transformation and distribution to racks, ensuring clean consistent power to data center equipment.

Each facility has multiple emergency generators waiting on standby, featuring over 24 hours of autonomous runtime before requiring refueling. Each generator is test run at least once a week to ensure they are ready in the event they are needed.

Generator power is activated automatically in the event of a utility failure by the transfer switch. The data center load is maintained by the UPS units with at least 15 minutes of capacity, however this is not necessary as the generator is active and up to speed within 10 seconds of a power failure.

Cooling
Environmental processing systems include redundant Liebert Precision 22 ton up flow air conditioning units. Temperature and humidity are precisely regulated year round to ensure optimal equipment reliability. Each unit contains independent compressors and cooling loops to further enhance fault tolerance and reliability. Air filtration systems actively remove foreign particulates from circulation and cycle the entire data center air supply in a matter of minutes.

The Liquid Web Network

The Liquid Web network has been designed to accommodate clients demanding the highest quality network performance. There is a central focus on redundancy allowing our network to rapidly self-heal failures without interruptions to connectivity. Our redundancy is multi-tiered with N+1 internal device elements as well as entirely redundant chassis allowing any routing device to fail without interrupting client data connectivity. All core routing and switching equipment is state-of-the-art Cisco.
Tier-1 Premium Bandwidth Providers

Providing the highest quality Internet connectivity and performance is our top priority. We have selected premium Tier-1 bandwidth providers, ensuring minimal latency and fast connections to all points of the global internet. We are proud to feature direct connectivity with AT&T, Verizon, Sprint, Savvis and Level3. Our aggregate connectivity reaches an astounding 8,500+ networks that are just a single network away from our uplinks.

Level 3's network now spans more than 47,000 intercity route miles, and reaches customers in major markets throughout the United States and Europe.

Global Crossing's IP-based MPLS fiber optic network now covers more than 100,000 route miles, reaching six continents, 60 countries and more than 600 major cities. The company's single AS Number ensures the maximum possible routing efficiency in the network.

The SAVVIS IP network spans 105 cities in 47 countries, encompassing the U.S., Canada, Latin America, Europe, The Middle East, Asia and the Pacific Rim. SAVVIS uses network-based routing, security and quality services, delivered on an as-needed utility basis, and are supported by an automated service model that further reduces costs and enhances the customer experience.

One of the world's largest Tier 1 IP networks - connecting over 25% of the world's Internet traffic. The Sprint IP backbone has more Autonomous System network connections than any other, with high-speed links that operate up to OC-192 / STM-64 - the fastest speeds available over IP today.


Web Hosting Solutions

We pride ourselves on offering some of the most diverse and flexible preconfigured web hosting solutions while also allowing you to create your own custom plans. This allows us to offer unmatched service to businesses of all sizes in many diverse industries. From highly available web architectures to simple Blog Hosting, Liquid Web provides a complete portfolio of hosting solutions for any organization with an IT presence. Liquid Web engineers utilize their extensive hosting expertise to design and deploy custom hosting solutions that satisfy your unique business objectives. Chat with a Solutions Engineer now or call us at 1-800-580-4985 for a free consultation.

We offer a complete line of products to build customs solutions for every aspect of your hosting environment. From Load Balancers to PCI Compliance, our products can be assembled to meet any hosting requirement.

Network Services

Load Balancing (Dedicated Load Balancers with Active/Active Redundancy)
Managed File Replication Services
Private Switch
Remote KVM
Redundant Firewalls/ Automatic Failover
Virtual Private Network (VPN)
Unmetered Bandwidth Solutions
Content Delivery Network (CDN)


Software Services
Control Panels (cPanel, WHM & Parallels Plesk Panel )
Email Hosting (Exchange & Zimbra)
Database Solutions (MySQL &MsSQL)
Media Server Hosting
Blog Hosting
Content Management System Solutions
E-Commerce Site Solutions
Ruby On Rails Hosting

Monitoring Services
Sonar Monitoring

Liquid Web Custom Solutions
High Performance
Disaster Recovery
Small to Medium Business
Enterprise
Virtualized Configurations
Software as a Service
Hosting Resellers
E-Mail Hosting
Database Hosting

Backup/Storage Solutions

Guardian Continuous Data Protection
Storage Area Network (SAN)
Terabyte Backup

Security Services
Firewall
PCI Compliance
Anti-Virus


Expert Web Hosting
Liquid Web offers a variety of Expert Shared Hosting Plans to fit any need. No matter whether you’re starting a Blog with WordPress, installing a CMS solution with Drupal, opening a Forum with PHPBB, starting an Online Store with osCommerce, or any number ventures beyond those mentioned above, our Expert Web Hosting plans are exactly what you’ve been looking for.

Not only will our Heroic Support® team be available to walk you through set up and ensure that your website is exactly as you envisioned, but our 24/7/365 on-site staff and Sonar Monitoring® technology offer bulletproof reliability and unparalleled peace of mind. Choose from the options below and our hosting experts will be available to complete your set-up.


Each Expert Hosting Account Includes

Unlimited E-Mail Accounts
Perl, PHP5, C++, Python
Unlimited MySQL Databases
Full CGI Access
Unlimited Mailing Lists
Free SSL Secure Server
Detailed Website Statistics
SSH Secure Shell Access
Virtual Domains
Redundant Nightly Backups
Virtual FTP Accounts
Website research for Liquid Web on August 30, 2011 by WebHostingTop

Promotions

LiquidWeb Discounts, Coupons & PromotionsValid until
Code WHT10OFFVPS , Get $10 per month off a Liquid Web VPS account for the lifetime of the accountNo time limit provided!
Code VPSFREEUPGRADES , Free VPS Disk Space, RAM & Bandwidth upgrades!No time limit provided!

Website Products

Linux - Shared PriceWeb Space TransferDate updateSetup fee
Shared Standard $14.95/mo 1000 mb30 gb Oct 2008 free
Shared Webmaster $19.95/mo 1500 mb50 gb Oct 2008 free
Shared Professional $24.95/mo 2500 mb80 gb Oct 2008 free
Linux - Virtual Dedicated PriceWeb Space TransferDate updateSetup fee
Virtual Private Server Plan I $60.00/mo 20000 mb200 gb Oct 2008 free
Virtual Private Server Plan II $100.00/mo 40000 mb350 gb Oct 2008 free

Web services stats

[provided by paid service from Alexa Web Information Service]
Contact information is managed by sales(at)liquidweb(dot)com[login]
Last update: 2011-08-30 20:01:04 GMT
Owner:Liquid Web Inc.
Web Site TitleLiquid Web | Dedicated Server, Managed Dedicated Servers, Web Hosting
Website DescriptionSince 1997 Liquid Web has been a premier web hosting provider specializing in managed dedicated servers, dedicated server hosting, VPS, and shared web hosting. Our wholly owned data centers allow us to provide unmatched service and support.

Liquid Web is web hosting company targeted for countries: United States
Statistics
Site in business since5-Aug-1997
Links to the site2826
Alexa Popularity Rank7175 (1 best)
Site languageen
Details for www.liquidweb.com website
Website Name Servers (DNS)MX::mxgate-03.liquidweb.com:209.59.139.131
MX::backupmx.liquidweb.com:209.59.139.28
liquidweb.com:209.59.159.10
ns.liquidweb.com:209.59.139.20
ns1.liquidweb.com:64.91.251.155
Server SoftwareApache/2.2.3 (CentOS)
Website IP209.59.159.10
IP Location:Country/State/CityUnited states / - / - [See Hosting in United States ]

liquidweb.com traffic Reach per milion
Liquid Web traffic Reach per milion
liquidweb.com daily traffic Rank trend
Liquid Web daily traffic Rank trend
liquidweb.com daily PageViews per milion
Liquid Web daily PageViews per milion

Customer testimonials

Adam Henige - netvantagemarketing.com
Mike Morgan - techsmith.com
Camron Gnass - Vision Creative

What a great support! when you ask them to solve or install something, the response is quick and they dont charge for it. I do recomend Liquid web, i have used their services for 3 years and i'm still happy.

News

Liquid Web Adds Fully Managed RoR Hosting - Web hosting provider Liquid Web (www.liquidweb.com) announced on Friday it is offering fully managed "Heroic Support" for the Ruby on Rails (www.rubyonrails.org) application development platform.

According to Liquid Web's website, the company's Heroic Support provides customers with complete technical support, including 24-hour access to level 3 engineers by phone or email, infrastructure engineered for complete reliability, software hardening to protect their server, proactive monitoring and service restoration, complete user level tools for monitoring the health of their server, and a 100 percent uptime SLA.

In October, the company had an average ticket response time of 10 minutes, which it celebrated by introducing a new 30 minute initial response time guarantee for all tickets that are submitted or authenticated through PIMS.

Ruby on Rails support is now available on Liquid Web's shared, VPS and dedicated hosting packages.

The one click application deployment lets customers deploy highly scalable and fault tolerant Rails configurations within minutes.

"Liquid Web's Ruby on Rails clients can be confident they are in good hands because Liquid Web provides flexible month to month pricing and Heroic Support engineers that proactively monitor their servers 24 hours per day," says Travis Stoliker, director of marketing at Liquid Web.

The new fully managed RoR hosting package features fully managed rails updates, fully managed dedicated databases including MySQL, PostgreSQL and SQLite, one click application deployment, SSH for secure private access, RubyGems package manager pre-installed, and web server support for Mongrel, Thin, Passenger and FastCGI.

Liquid Web offers a range of services, including fully managed dedicated hosting, virtual private servers, and data center services.

In September, Liquid Web was named by INC. Magazine as the 693rd fastest growing company in the United States, as well as ranked 19th on the Top 100 Computers & Electronics Companies list.
[ ... search all liquidweb.com news ]

Social Networks

Twitter accountNo official account on Twitter yet!
Facebook accountNo official account on Facebook yet!
Linkedin accountNo official account on Linkedin yet!
Blog URLNo official Blog yet!
Forum URLNo official Forum yet!

Domains trend

DateTotal Domains [Estimated only]Situation [Gain domains or Loss domains]
May 21, 201227130+6
May 14, 201227124-82
May 7, 201227206+86
April 30, 201227120+204
April 23, 201226916-38
Brief overview of few months from previous years
December 26, 201126954-89
December 19, 201127043+5474
December 27, 201021569+25
December 20, 201021544+404
December 28, 200921140+6
December 21, 200921134 

Customer Ratings

The quick stats of Liquid Web ranks shows a note average of 5.0 out of 2 opinions and price range $14.95 - $100.
As customer/visitor you can rate this provider. If you are part of support, you can respond to these liquidweb.com reviews by login as company or registering a free account!

Time Hosted: 1 to 3 months
Liquid Web Rating★★★★★
Customer Relation★★★★★

January 26, 2009
Sherry Haney ( dreamer0201@g... )
AWESOME on customer support. Best in the business. I've been in the web business for 12 years and have to say they have the best support.

S

81 out of 93 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 3 to 6 months
Liquid Web Rating★★★★★
Features★★★★½
Cost★★★★★
Customer Relation★★★★★
Control Panel★★★★☆

March 8, 2008
jk ( jk@r... )
After several bad hosts over the years I found liquidweb. I must say this is the first time I ever felt good about my host. They are very reliable and have super fast response times to questions. Some of the employees lack a bit of personality (or perhaps they are just that professional?). Windows hosting is pricey though.

The control panel could be a little more user friendly and would like to have access to my domain names like I have had in the [...]

55 out of 66 users found this review to be helpful!
Did you find this opinion useful? YES / NO
These LiquidWeb testimonial(s) and rating(s) are the subjective opinion of our visitors and not of web-hosting-top.com staff.
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