Time Hosted: 2 to 3 years
| Lowest Hosting Rating |    | | LowestHosting Features | | | LowestHosting Cost | | | LowestHosting Customer Relation | | | LowestHosting Control Panel | |
August 19, 2011
-anonymous- ( -no email- ) | I am FLABBERGASTED AT THE UBSURD DIFFICULTY YOU HAVE BUILT INTO YOU PAY/RENEWAL PAGE!!!!!! YOU HAVE TO HUNT, GUESS, TRIAL AND ERROR, TO FIND THE RIGHT THINGS TO CLICK TO MAKE THE PROCESS WORK. AND HERE YOU ARE THE WORLDS MOST FAMOUS WEB HOSTING COMPANY AND MY DEAD GRANDMOTHER COULD HAVE DESIGNED A BETTER PAGE. YOU SHOULD BE ABSOLUTELY ASHAMED OF YOURSELVES. THIS HAS BEEN THE SAME EVERY YEAR, YOU HAVE CRAP WEB DESIGNERS, BEYOND INCOMPETENT, IT MAKES ME WANT TO VOMIT AND YELL EVERYTIME I HAVE TO [...]
52 out of 54 users found this review to be helpful!
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Time Hosted: over 3 years
| Lowest Hosting Rating | | | Features | | | Cost | | | Control Panel | |
July 1, 2008
Chris Myers ( buildersent@y... ) | In the last 8 years I have had a total of 11 individual hosted accounts on LH. At one time their servers ran current verisions of PHP, SQL, etc. - those days are gone along with my business.
Their servers are very outdated with their backend software. This leads to all sorts of problems when needing to update for security reasons your website.
Their tech support is fast in responding and quite helpful however up until the problems in June (not their fault) Tech support and LH refused to [...]
96 out of 103 users found this review to be helpful!
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Time Hosted: over 3 years
| Lowest Hosting Rating | N/A |
June 3, 2008
John Paulsen ( johnpaulsen1017@y... ) | This will end up being like a run on a bank. if you don't get out soon, you may never get out. I'm no expert, but I suspect a string of transfers and the refunds that would accompany them would reduce cash flow sufficiently to require them to cut servers, support, etc.... I predict the end will be quick and painful if they don't step up their game quickly.
If they do go belly up, what happens to our domains and files? I am doubtful there would be an orderly and quick shutdown with a [...]
60 out of 65 users found this review to be helpful!
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Time Hosted: over 3 years
| Lowest Hosting Rating | N/A |
June 3, 2008
me ( down@l... ) | I've already bought my other domain and am at the point of transfer, but lowesthosting.com is down AGAIN and I can't get the email to unlock the domain!
This is a serious situation and lowesthosting is the worst hosting company ever!
I get this message from billing, then lowesthosting goes out again!! No transfer code, all email down - no way to contact besides the answering machine - no call backs.
-----------
We have unlocked the domain and sent the transfer code to the domain's [...]
69 out of 70 users found this review to be helpful!
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Time Hosted: over 3 years
June 3, 2008
John Paulsen ( johnpaulsen1017@y... ) | Here is what they told me via email several hours ago:
"Dear John,
Your website and email are back up again. We are so sorry for the
inconvenience of the outage which was completely beyond our control.
The servers are back up and our support ticketing system is available
for
any further technical assistance. You can access it by going to
help.lowesthosting.com. We apologize for the delay in reply."
Unfortunately, they are mistaken as my sites are not yet available. I also [...]
77 out of 78 users found this review to be helpful!
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Time Hosted: over 3 years
| Lowest Hosting Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 2, 2008
Tim Reid ( sales@a... ) | I don't know about anybody else, but I am up and running again. I am still disappointed in the lack of communication, but man after reading the accounts of the damage, the fact that they are up and running again this soon is awesome.
94 out of 101 users found this review to be helpful!
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Time Hosted: over 3 years
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June 2, 2008
UNHAPPY CUSTOMER ( -no email- ) | I have been with LH for almost 5 years. Never had any major issues until now.
I understand that the fire is not their fault,
but lack of customer service and updates regarding the situation @ LH is unacceptable.
What the heck... Do they want to go out of business?? After this.. I am moving my biz!!
The email they sent about people calling!! What a joke!! If it were not for various message boards like this. I would not know what # to call.
Then the whois information for [...]
86 out of 91 users found this review to be helpful!
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Time Hosted: over 3 years
| Lowest Hosting Rating | N/A |
June 2, 2008
Randy Massner ( wizzard8955@v... ) | I agree,, I am not jumping ship,, just PO'd at the communications. I have received email from at least 2 other sites explaining the problem since their servers were in the same building. Why do I have to find out about it from other sites? I have paid faithfully for over 5 years and the least I can do is get an explanation from them.
My opinion
61 out of 65 users found this review to be helpful!
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Time Hosted: over 3 years
| Lowest Hosting Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 2, 2008
F.M. Thornal ( fm.thornal@b... ) | I have been with Lowesthosting since '99 (they were in Atlanta then) and have had positive results using their service. Yes this is a setback. The disappointment now is the lack of communication. They could at least change the answering machine outgoing message with a statement or update of the repair efforts instead of having to find out what happened from another hosting service. And from reading their blog it is apparent that Lowesthosting servers must be on the first floor. At this time I [...]
97 out of 102 users found this review to be helpful!
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Time Hosted: over 3 years
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June 2, 2008
Tim Reid ( aegcomputers@h... ) | This is obviously something out of Lowesthostings control and we are not the only ones affected. What is needed now is patience while they get us back online.
70 out of 71 users found this review to be helpful!
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Time Hosted: over 3 years
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June 2, 2008
Tim Reid ( aegcomputers@h... ) | There are several more accounts on the internet about services affected by this explosion and fire. This is obviously the real deal, and we all need to just be patient until they can bring us back online.
90 out of 97 users found this review to be helpful!
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Time Hosted: over 3 years
June 2, 2008
Tim Reid ( aegcomputers@h... ) | This is from "The Planet"
This evening at 4:55pm CDT in our H1 data center, electrical gear shorted, creating an explosion and fire that knocked down three walls surrounding our electrical equipment room. Thankfully, no one was injured. In addition, no customer servers were damaged or lost.
We have just been allowed into the building to physically inspect the damage. Early indications are that the short was in a high-volume wire conduit. We were not allowed to activate our backup generator [...]
95 out of 100 users found this review to be helpful!
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Time Hosted: over 3 years
June 2, 2008
Tim Reid ( aegcomputers@h... ) | I received this e-mail in response to my query this morning:
Dear Tim,
ETA for servers is between 5-9PM.
We apologize for the delay in reply. Most clients have been calling and this email is normally only used as an off network emergency access to our domain for updating dns.
There was a major power outage in one of the data centers where we maintain many of our servers in this case the H1 data center in houston. Although we own our servers and have our own datacenter staff we lease [...]
70 out of 76 users found this review to be helpful!
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Time Hosted: over 3 years
| Lowest Hosting Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 2, 2008
Randy Massner ( wizzard8955@v... ) | I can understand that things happen. I have been with them for over 5 years and have never had problem one. Thing that bugs me is there is always a way to communicate. They should have sent out a mass email when this problem started 3 days ago. To leave every one hanging that long with no info at all is inexcusable. I will be watching very carefully how this whole thing is handled to make my decision if I renew with them or not. As of this writing,, nothing has happened,, we are down and no [...]
91 out of 96 users found this review to be helpful!
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Time Hosted: over 3 years
| Lowest Hosting Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 2, 2008
John Paulsen ( johnpaulsen1017@y... ) | Well...
I have been with them for over 3 years and have several sites with them and have had no downtime issues. Their support has always exceeded my expectations ... Until now!
I have tried email, the telephone number answered by the FAX, and left a message in ther general voice mailbox.
As a longtime customer, I would sure like to know what has happened, why it happened, and what they will do to prevent future and similar problems. Although i have not given up on them at this [...]
63 out of 70 users found this review to be helpful!
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Time Hosted: over 3 years
| Lowest Hosting Rating | N/A |
June 2, 2008
Tim Reid ( aegcomputers@h... ) | They need to be manning the phones 24/7 if they are having the problems they say they are. And how do we transfer anything to another host if they are truly down?
52 out of 55 users found this review to be helpful!
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Time Hosted: 2 to 3 years
June 2, 2008
Elizabeth ( trvlngeah@h... ) | Yes this is bad. No e-mail or website access for 36 hours now.
Thinking it's time to change hosting companies - can anyone recommend another hosting company?
Thanks
66 out of 71 users found this review to be helpful!
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Time Hosted: over 3 years
| Lowest Hosting Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 2, 2008
Tim Reid ( aegcomputers@h... ) | I can honestly say this is the first major problem we have had wirh hosting in the over four years we have been with this company. It comes at an unfortunate time, (when is the right time for down time?) I am using a mixed bag, some just hosting, some domain plus hosting. I really hope we are back up and running soon.
74 out of 77 users found this review to be helpful!
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Time Hosted: over 3 years
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June 2, 2008
Pam Bateman ( Cpointpond@a... ) | I have been a long time customer and this is the first major downtime of our website. In our fast paced action world, it is tough to be down. I believe the site went down yesterday 6/1 in the afternoon. Can't hang tight too long since I start advertising a major event begining tomorrow directing customers to our website, but in all in all, lowest hosting has been a great host site. Hope they are up and running soon!
70 out of 78 users found this review to be helpful!
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Time Hosted: over 3 years
| Lowest Hosting Rating | N/A |
June 2, 2008
admin ( support@v... ) | I got a response with a phone number for lowesthosting.com
The main line is 800-762-4913 and the office line is 503-579-7973
98 out of 99 users found this review to be helpful!
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Time Hosted: over 3 years
| Lowest Hosting Rating | N/A |
June 1, 2008
admin ( support@v... ) | Finally got an overly dramatic answer from lowesthosting@GMAIL.com
Note: The 'assistant manager' claims most clients have been CALLING? How can you call when there's only a fax number?? Who's got the number for lowesthosting.com ?
----------------------------
Hello admin,
We appologize for the delay in reply. Most cleints have been calling and this email is normally only used as an off network emergency access to our domain for updating dns.
There was a major power outage in [...]
87 out of 94 users found this review to be helpful!
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Time Hosted: over 3 years
| Lowest Hosting Rating | N/A |
June 1, 2008
Paola Costantino ( paola@l... ) | This is my first time having problems. Please contact:
Paola at paola@luxury-voyages.com or call 650-610-8782 if you have any news...
1) Hosting and emails www.luxury-voyages.com
2) Hosting and emails www.luxury-voyages.net
2) Domain, hosting and emails www.italytravelspecialist.com
Sincerely,
Paola
65 out of 70 users found this review to be helpful!
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Time Hosted: over 3 years
| Lowest Hosting Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 1, 2008
Admin ( support@v... ) | By the looks of things, lowesthosting.com is out of business, 6/1/08
If you own a domain hosted by lowesthosting.com like I do, fax nonstop complaints to 503 210 0379
Their customer support needs more emails because they are not responding to requests to support@lowesthosting.com, billing@lowesthosting.com, admin@lowesthosting.com
If this company goes belly up, how do we change our registar to point at a new DNS server if we can't get to the control panel?
I just paid for a domain [...]
82 out of 86 users found this review to be helpful!
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Time Hosted: 2 to 3 years
| Lowest Hosting Rating | N/A |
June 1, 2008
Gerard Chaney ( montebello@c... ) | Since it is the starting of a new Month, I'm a little worry that they shut off the door !!!!
74 out of 76 users found this review to be helpful!
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Time Hosted: over 3 years
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June 1, 2008
Rajeev Bharol ( rajeev_bharol@y... ) | I am hosting my website with lowesthosting since 2004.
This the first time I am seeing problems with them and unfortunately there is
no other way than email to contact them and today 6/1 there site is down so can't
contact!
Only hope is that they find it out and fix it.
Since 5/31 afternoon their website is down my website www.astroquery.com which I
host on their servers is down as well.
61 out of 70 users found this review to be helpful!
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Time Hosted: over 3 years
| Lowest Hosting Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 1, 2008
Tim Hancock ( hancocktim@e... ) | Same here. All our functions are down. This is the worst outage they have had yet. If any of you have any info, please contact me at the earthlink address, because our email is down of course at the site hosted by them I mentioned in the previous review.
65 out of 68 users found this review to be helpful!
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Time Hosted: 2 to 3 years
| Lowest Hosting Rating | N/A |
June 1, 2008
Gerard Chaney ( montebello@c... ) | Same thing for me, today June 1st, no more e-mail, web site etc since yesterday May 31st. I have 2 Sites hosted there, one for about 3 years.
Impossible to contact any person, if somebody knows about it send me an e-mail at montebello@comcast.net
91 out of 97 users found this review to be helpful!
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Time Hosted: over 3 years
| Lowest Hosting Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 1, 2008
Tim Hancock ( admin1@p... ) | Our firm has used this host for nearly 6 years, so I think I'm qualified to speak to their reliability. In short, their service is horrible!! They also have unacceptable amounts of down time. Our emails are delayed at times from hours to days and some emails disappear into oblivion altogether. Their customer serv ice is worthless--every time we take out a complaint ticket, they can't diagnose their problem and want to blame it on everyone else. In the beginning they were much more [...]
67 out of 75 users found this review to be helpful!
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Time Hosted: over 3 years
| Lowest Hosting Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 1, 2008
Walter Helfrecht ( wh08501@o... ) | As of yesterday (5/31/08), I have lost all connectivity to Lowesthosting.com.
The 3 sites that I had hosted with them are now totally down -- DEAD. No HTTP, no FTP, no E-MAIL. No Customer Support. Zilch. Nada. Zero.
The only phone number listed for them in Oregon is being answered by a fax machine. I have sent two faxes and have yet to hear back from anyone regarding the outage.
In the 4 years that I've had Lowesthosting as web host service provider, I have NEVER encountered this [...]
76 out of 86 users found this review to be helpful!
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Time Hosted: 2 to 3 years
| Lowest Hosting Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 29, 2007
Danny ( dwheisner@y... ) | These guys totally suck! Good luck on getting any resolution to any problems that you have. I had a client that had two sites hosted with them and we had the hardest time getting the domains transferred. In fact, at last count, we tried to transfer the domain 3 times to another provider and they have dropped the ball all three times. They have NO telephone number to be able to call someone and complain and respond to your requests for help when they get around to it.
Run far, far [...]
78 out of 83 users found this review to be helpful!
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