WebHostingTop » Providers » midphase.com This midPhase review mainly cover a general impression of midphase.com product features like reliability and customer support, data center, price & more. Brand listed since 2005.
midPhase
223 west jackson suite 1014
Chicago, IL 60606
US
3123861640 | Awards:
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midphase.com overviewAbout midPhaseFounded in 2003, Midphase has grown from no customers to having over 120,000 customers. We began working from a couple home offices and have grown and expanded to our current Utah facility. Our staff has grown from the original two founders to over 75 employees.
Mission Statement
Hosting Services, Inc. aims to provide the absolute best web hosting by focusing on speed, price and reliability.
General Overview
Hosting Services, Inc. is a privately held web hosting and Internet services company based out of Providence, Utah. Midphase provides budget, shared, advanced and other types of web hosting services to a wide range of clients ranging from small business to individuals. By providing a robust technological base and reasonable pricing, Midphase is able to offer customers an unbeatable value.
Midphase is able to distinguish itself from countless other providers by offering an incredible value to our customers. This combination of advanced products and affordability has helped midPhase retain a record breaking growth pattern, faster than the industry average every month since inception. Unlike most web hosting providers, Midphase owns all of the hardware it uses. Midphase does not rent or lease servers.
Customer Focus
When we designed our products, we did so with the average small business in mind. What do small businesses want in a web hosting account? For starters, to be able to build a website and setup E-mail without paying a designer to do it for them. Small businesses need hand holding, and we're ready and happy to help.
We've won many awards!
Midphase has been recognized by dozens of industry review organizations and consumer watchdogs. From the BBB to Web Host Magazine's highly regarded Editor's Choice Award, Midphase has them all.
We're especially proud of winning multiple awards from the same providers. It takes a LOT to be an Editor's Choice Hosting Company. It takes a LOT MORE to be the Editor's Choice not once, but twice! We've done it time and time again.
We're always here!
It's 3AM. Do you know where your support is?
What this means as a customer is that you are guaranteed technical support anytime of the day (or night), and you can rest assured that if your web server has issues at 3AM, our system administrators are already on it.
And, we never leave...
Additionally, Midphase hosts websites for customers for in nearly every country, so we also maintain 24/7 telephone, and email support, giving you answers to your questions at all times.
Our Guarantee
The Ideal Hosting Experience
Since our inception, we have been creating the ideal hosting experience, and platform with one common goal - to maintain a reliable service. Based on our historical uptime, we are proud to guarantee that our uptime will never drop below 99.9%*. A guarantee based on reality, who would have thought?!
Reseller Hosting
Everything you need to start your own web hosting business!
Midphase reseller hosting plans provide you with all the tools an support needed to become your own web host. It's cheap and easy to get started, so if you're a web designer, developer or entrepreneur, start hosting clients and start earning!
We're so confident our reseller hosting is the best in the business, we challenge you to compare our reseller hosting to the competition!
Server Hosting
Premium dedicated servers at great prices...
* Dedicated SLA
* Server Management Options
* Bandwidth Guarantee
* 24/7 Dedicated Support
* Multiple Data Center OptionsWebsite research for midPhase on October 5, 2011 by WebHostingTop | midPhase Discounts, Coupons & Promotions | Valid until |
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| Hosting Coupon: 75PERCENT , 75% discount for the first 3 months hosting on 12 and 24 month purchases! | No time limit provided! |
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[provided by paid service from Alexa Web Information Service]Contact information is managed by zboca[at]midphase[dot]com[login]
Last update: 2011-10-05 20:15:23 GMT | | Owner: | midPhase Services, Inc. | | Web Site Title | Cheap Web Host, Cheapest Shared Website Hosting Services - midPhase | | Website Description | Cheap web hosting services from midPhase means top quality affordable hosting with great support. Save money with the cheapest hosting available from midPhase | | Statistics | | Site in business since | 4-Jan-2003 | | Links to the site | 2341 | | Alexa Popularity Rank | 7883 (1 best) | | Site language | en | | Details for www.midphase.com website | | Website Name Servers (DNS) | MX::mx.midphase.com:69.4.235.206
midphase.com:206.130.96.44
ns1.midphase.com:67.213.216.227
ns2.midphase.com:69.4.235.115
| | Server Software | Apache/2.2.15 (CentOS)|PHP/5.3.3 | | Website IP | 206.130.96.44 | | IP Location:Country/State/City | United states / Utah / Providence [See Hosting in United States ] |
midphase.com traffic Reach per milion
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MidPhase is fantastic I have never had any huge issues with them. They provide excellent customer service and I can't remember the last down time (that is how little it happens). I highly recommend them as a web -host. Thumbs Up!!! :)
The best step I've taken after 8 years of having my website online, has been selecting midPhase. Amazing support and great value
I've been with several webhosting companies over the past several years, and to this day I have not regret making midPhase my final switch! Thank you midPhase! UK2 Group Acquires Virtual Internet - Just months after buying Australian web host Dotable.com (www.dotable.com), web hosting organisation UK2 Group (www.uk2group.com) has completed its acquisition of UK-based Virtual Internet (www.vi.net), an Internet service provider for high-availability managed hosting products. Filling a strategic role for growing UK2's footprint in the UK market, acquiring 1999-founded VI will also help expand VI's leading services in both UK and the US markets, according to UK2's Thursday announcement. "Our business has been built on delivering outstanding customer service through a highly motivated team of exceptional people," outgoing VI managing director Peter Rees said in a statement. "I am confident that the acquisition by UK2 will allow the customer to feel confident about VI's future going forward and will offer the team the opportunity to build the business into a market dominating brand." UK2 Group will continue to operate VI as a separate brand, similar to others in a long line of recent acquisitions including WingSix (wingsix.com), midPhase (midphase.com) and Stargate (stargate.com). UK2.net managing director Martin Baker assured VI customers UK2 that we intend to continue to deliver the products and service levels they associate with VI.net said in a statement, "[I] can assure the . I have been very impressed with the VI team and am looking forward to working with them to build the business in the UK and the US." Baker will be assuming managing director role at VI. On Thursday, UK2 also announced that it will be introducing a new cloud service called VPS.net (www.vps.net) across the UK2 group, which is expected to be a major addition to VI's offerings. In October 2000, VI became the first public UK company to gain ICANN accreditation. VI also gained notoriety when it introduced "secure" shared hosting packages, which addressed the security and resilience needs of small business websites. No stranger to management changes, in May 2003, VI was acquired by Norwegian hosting provider ActiveISP. Shortly after, in 2006, Virtual Internet re-launched following a management buyout by staff and management, now with a renewed focus on dedicated and managed server customers. [ ... search all midphase.com news ]  midphase No official account on Facebook yet!  No official account on Linkedin yet!  midPhase Blog No official Forum yet! | Date | Total Domains [Estimated only] | Situation [Gain domains or Loss domains] |
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| April 30, 2012 | 48807 | +45 | | April 23, 2012 | 48762 | -72 | | April 16, 2012 | 48834 | +11 | | April 9, 2012 | 48823 | -63 | | April 2, 2012 | 48886 | -311 | | Brief overview of few months from previous years | | December 26, 2011 | 49197 | -44 | | December 19, 2011 | 49241 | -3482 | | December 27, 2010 | 52723 | -96 | | December 20, 2010 | 52819 | -16042 | | December 28, 2009 | 68861 | +47 | | December 21, 2009 | 68814 | |
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The quick stats of midPhase ranks shows a note average of 1.4 out of 18 opinions and price range $7.95 - $9.95. As customer/visitor you can rate this provider. If you are part of support, you can respond to these midphase.com reviews by login as company or registering a free account! Time Hosted: 3 to 6 months
| midPhase Rating |  | | Features | | | Cost |  | | Customer Relation | | | Control Panel | |
November 30, 2011
Tim Daily ( timdaily@r... ) | The best way to get the MOST out of MindPhase is to call them directly. It gives you the one on one needed when you're setting up a web hosting account. You will receive the answers immediately along with knowing all current promotions. This is the direct toll free number to use 888-855-3629. Hope this helps.
90 out of 94 users found this review to be helpful!
Did you find this opinion useful? YES / NO | Time Hosted: over 3 years
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August 25, 2010
Dom O ( junk@m... ) | I had a vps running with these guys for 3 years - okay service. Then they got bought out by uk2.net and things started changing.
In Aug 2010 they completely lost a RAID array and deleted an entire server, the one that my VPS was on. Clearly some clown of a system admin was buggering up a data centre migration.
No back-ups, no option of data recovery, nothing. All data gone. I could have lived with the huge amount of work involved in getting a new VPS tuned up, and 50GB of client [...]
66 out of 68 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 1 to 2 years
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April 5, 2010
Lyl ( worsthost@i... ) | I started as a ServerCentral/WingSix client in 1998. In 2008 they were sold to midPhase. All in all I was a client for twelve years and the last two were under midPhase - but that was two years too long.
midPhase lost 11 years worth of data by keeping the back-ups on the same HDD as the live sites.
They were billing me for domains that had been canceled or transferred months or years before. Then they started billing for domains 90 days before expiration and they'd change the registrant [...]
54 out of 60 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 2 to 3 years
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June 9, 2009
vanoppen bjorn ( 2210bv@g... ) | I'm already more than two years customer.
the last three months, my host twice suspended because of cpu use on the server.
now the host is back on only I dont know for how long.
two bad I'am searching for an other host now
71 out of 80 users found this review to be helpful!
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Support can respond to this low rated customer complaint. | Time Hosted: over 3 years
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March 11, 2009
Dave Roberts ( dave@r... ) | I was with Servercentral for along time.
I've been without service for 6 days now. My service from this group has steadily declined since WingSix "took" over Servercentral.
Customer Service knows less about their product then I do. I have to tell them what's what with their service.
No emails now in 5 days.
I honestly suspect they're purposely doing this so I drop them and go elsewhere, I'm not a big enough fish.
56 out of 65 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 1 to 2 years
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March 1, 2009
dcwds ( dcwdsg@g... ) | I have been with midPhase for about two years, last year June my sites on win01 has been down for 5 days.No email,no web site & no FTP. They are not even able to say when the site will up. so I force move to Linux server, but they still change me with 2 years old Windows plan price ($179/year) and not give refund for 8 months of windows plan/ Linux service.(from 06-2008 to 01-2009) call to Billing Department they say need to investigating why win01 server crash last year, Are you kidding me? [...]
88 out of 90 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: over 3 years
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December 23, 2008
Barb T ( newsladyone@h... ) | We are webmasters for a site that uses MidPhase for hosting. We continue to be amazed at the lack of knowledge these people display! They would no longer host Front Page sites on the Linux servers, and moved the account in question to a Windows server. They did not notify customers that they were being pulled off the servers!
We have been on the phone on a daily basis with these people trying to figure out how to use Plesk (sp?) instead of the usual type of control panel, but that's the least [...]
56 out of 63 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 1 to 2 years
| midPhase Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
September 23, 2008
JoyBoy ( joyboy2001@h... ) | Unspoken horrors ... All my sites and midphase.com and status.midphase.com (which provides outage status) are all down. It seems nothing is running on the midphase network for the last 6 hours. This is after my sites had been down for 2 days just about a week back.
Horrible customer service and to expect them to be polite would be a bit too much since it's a big deal they manage to communicate in english at all. That reminds me, I sent a sarcastic e-mail to one of their managers (Good going. [...]
97 out of 105 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 6 mo. to 1 year
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August 20, 2008
David ( dks2855@g... ) | After nine months with midPhase, I have to say they are still the worst web hosting company I've had to deal with. All of my sites in my "Mega" plan have been down for four days and counting--they're still not back up. Unacceptable performance; midPhase is run by a bunch of incompetent kids.
79 out of 81 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 1 to 2 years
| midPhase Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 1, 2008
Tamara ( noteboxx@g... ) | I have not had any great issues with Mid Phase. The support has been good and hardly any down time at all. I was reading about all the complaints and was quite surprised. So far so good for me with Mid Phase. :)
93 out of 101 users found this review to be helpful!
Did you find this opinion useful? YES / NO | Time Hosted: 1 to 3 months
| midPhase Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
April 14, 2008
David K ( david@d... ) | I've been building websites since 1995 and have dealt with many hosts. midPhase ranks near the bottom of the barrel. Two months of technical nightmares that are not all resolved yet. Hidden fees. Deceptive advertising ("No hidden fees!"). Support is a joke--tier 2 techs are in the Ukraine, and some do not speak English, yet try to communicate--when they get around to it. Would only recommend midPhase for someone I wished to see suffer.
68 out of 79 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: over 3 years
| midPhase Rating | N/A | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
April 10, 2008
Billy Flanagan ( -no email- ) | I switched to midphase several years ago after my old host's service started to fall apart. The experience was great... back then, midphase was the best host I'd ever had. Very little down time, very responsive when my site did go down, very friendly. On the rare occasion that I had significant downtime, they credited my account, which wasn't necessary, but was very nice.
For the past year or so, I've been getting more and more frustrated with them. I have frequent downtime. Their [...]
77 out of 84 users found this review to be helpful!
Did you find this opinion useful? YES / NO | Time Hosted: 1 to 3 months
| midPhase Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
January 13, 2008
Rolan ( getguides@y... ) | Very bad experience with mid phase. It was the first host I had ever used, so I was very new. I signed up for 1 plan and was told I could upgrade my plan later. Not knowing what I was doing I upgraded and was charged for to set up fees. I explain this to the manager, but was rude.
Took a lot longer to come on line than I was told. Had lot of problems with site staying up,hard to get to the right office, keep getting switched around. Hosting one place, service another?
May be they [...]
58 out of 64 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 1 to 2 years
| midPhase Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
November 17, 2007
Marion Adachi ( Tymber@c... ) | Joined 4 other hosting sites before I could find all the things I wanted, nothing hidden like 2 tech support questions a year - then $10.00 each or ask a question on Sunday and get an answer on Thursday if you are lucky.
MidPhase was suggested. Cautiously I tried it looking for al the gimmicks and catches. Started over 2 years ago and just when MidPhase was expanding, and adding servers. There were outages, too many for a while but when they had everything settled last June 2006 it was a GO [...]
70 out of 81 users found this review to be helpful!
Did you find this opinion useful? YES / NO | Time Hosted: over 3 years
| midPhase Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
August 31, 2007
STRAIGHTALK ( webmaster@s... ) | developers plan; Midphase use to have a great service but, in the past few months they have hired lots of un responsible customer service agents if you go look at there site it's advertised with a 24/7/365 days for live support but now during the weekend you can't get a hold of no one, and when you finally do (talking about few hours) their is one guy and he has the least bit of knowledge of how to get something fixed...
that being said, even in the weekdays you'll get the customer rep [...]
58 out of 61 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 6 mo. to 1 year
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June 23, 2007
Peter ( peter@h... ) | These guys can't even maintain power to our server. Absolutely terrible service and support. We call them at least 3 times a month because our server goes down when their power goes out.
The are completely useless!!!!!!
87 out of 90 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 1 to 2 years
| midPhase Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
November 5, 2006
David Fredericksen ( df248@a... ) | Avoid these people if you need your site up.
They have had 2 incidents this year and their customer support was appalling.
2 days ago my site went missing. Contacted their support and they did respond quickly telling me that had server problems but that they were fixed. I still could not access my site through a browser (ftp was good). I went back and forth and finally an admin told me "Sorry, it's your ISP" even though the problem was consistent on 2 completely different networks.
I was [...]
185 out of 303 users found this review to be helpful!
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Support can respond to this low rated customer complaint. | Time Hosted: 1 to 3 months
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January 14, 2006
Kevin ( speshal_K@y... ) | Horrible experience with billing and quality of services. Avoid!!
I filed a complaint with the Illinois state attorney general and suggest others do the same. It's the only way we can hold businesses like midphase accountable.
http://www.illinoisattorneygeneral.gov/about/email_consumers.jsp
179 out of 331 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Trademarks, logos & names are properties of their respective owners and protected by law. |
