WebHostingTop » Providers » nexcess.net This Nexcess review mainly cover a general impression of nexcess.net product features like reliability and customer support, data center, price & more. Brand listed since 2005.
Nexcess 304 1/2 S. State St Ann Arbor, MI 48104 US Phone: +1 866 639 2377 Fax: +1-248-281-0473 |
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nexcess.net overviewAbout NexcessNEXCESS.NET was founded in 2000 as the proverbial "two guys in a garage" with aspirations of providing good, quality hosting services to the masses. The masses, in the beginning, were simply friends, family and any other people we could convince into using our fledgling service. It was very slow going in the beginning which gave us time to think...and write software. The InterWorx™ brand of web hosting control panel software was actually born, in part, out of our early days of tinkering. InterWorx™ was spun off in 2005 but we still take time to tinker during the slower days, even if they are fewer in number. Today... and Beyond
Our client base has grown since those early days and we can attribute this growth to our focus on old fashioned customer service. To this day our main source of new clients is via word-of-mouth and while many folks refer clients to us as a matter of course we do actually offer a reward for referrals. A large part of our success can be attributed to the relationships built with clients over the past years. Many of our clients have grown from very small businesses or tiny botique sites into large operations requiring complex hosting solutions over the years and we've had the pleasure of helping them grow.
As for our own growth we opened our own Data Center facility in late 2006 which allows us to provide an even higher level of customer service and support. Our data center is located in the Detroit metro area (Dearborn, MI), and we've recently begun working to make it a 100% "green" facility - beginning what will be a long committment to green web hosting. Additionally, we've released 3 new brands to further expand our web hosting offerings into virtual private servers, dedicated hosting and Michigan colocation. These new brands will round out our product offerings to provide a complete hosting growth cycle for our clients:
* MaxVPS - MaxVPS provides virtual private server (VPS or VDS) which give growing websites a cost effective upgrade path to a dedicated server. VPS systems provide the security and performance of a dedicated server but at shared hosting prices. * EliteRAX - EliteRAX provides dedicated servers, clustered server setups such as load balanced clusters and high-availability clusters as well as colocation solutions at our facility. As clients outgrow shared and VPS hosting EliteRAX has a variety of offerings from the standard fare to the completely custom to handle this growth. * LevelFX - LevelFX is your one stop shop for hosting accessories. Domain names, SSL certificates, website templates..you name it LevelFX has got it when it comes to getting started or accessorizing your site.
The garage days have been over for a while and even though we all sit in offices now we sometimes go home at night to work in the garage (or basement) again for old times sake. Our focus is still our clients and this will never change. We will continue to morph our business as our client's needs change as we've done in the past. We'll also continue to diversify our offerings to keep one step ahead of what the market needs while staying true to our core business. While "busy" has become the NEXCESS.NET word of the day we will try to do one thing regardless of what's on our plate, and that's have fun.
Hosting Plans:
* Mini-Me * $6.95 /month * 5 GB Storage * 5 Domains * 25 Subdomains * 15 GB Bandwidth * 50 E-mail Boxes * 25 MySQL DBs
Our Data Center Facility
We own and operate our own Data Center facility located in Dearborn, Michigan. This facility is the backbone of our web hosting operations and provides a well connected, redundant, secure and temperature controlled environment for all of our equipment and our customer hosted gear. Highlights of our facility include:
* Power · Full UPS and generator backup systems installed and tested weekly [more] * Security · All facility entrances/exits card key controlled, and facilities are staffed 24/7 and monitored by camera * Environmental · Redundant 22-ton Liebert HVAC systems [more] * Support · Facility staffed 24x7x365 to serve you [more] * Connectivity · Multiple gigabits of high quality bandwidth [more] * Fire Suppression · Pre-action dry-pipe system covering entire facility * Data Center Space · 6400 square foot facility with over 3200 square feet of raised floor data center space
Check out our online photo tour of our facility and if you're in the Dearborn area feel free to drop us a line and we can setup a personal tour. We have both Michigan colocation and private cage space available. If you're interested in cage pricing please contact us with your power and space requirements and we will get back to you promptly.
Why Nexcess? At Nexcess we've focused on one thing since day one: Superior Hosting Solutions. Today, our focus hasn't changed, but our products, our services and our facilities have. We are committed to providing reliable, scalable, dedicated hosting services to clients of all shapes and sizes. Come find out how we can take your hosting to the NEX level.
Downright Dedicated No robots, we're staffed by actual human beings. We provide superior service and support through a love of the Web hosting business, years of experience and a simple vow to put the client first. Our support staff is ready to serve your needs 24x7x365.
Totally Tangible Our Data Center is the real deal - an actual brick and mortar facility, which we own and operate in Dearborn, Michigan. This facility is the backbone of our Web hosting operations and provides a well connected, redundant, secure and temperature controlled environment for all of our equipment and our client hosted gear.
Remarkably Reliable Rain, sleet, shine, dragon... we're ready for almost anything. With redundant power, cooling and connectivity, our facility is equipped to handle almost any situation that may arise. We guarantee 99.9% up-time and zero packet loss internal to the Nexcess network. We provide these guarantees with utmost confidence, which is what makes Nexcess one of the most reliable Web hosts around.
Supremely Scalable As your business grows, your hosting should too. We specialize in Web hosting solutions from the most trivial shared site to the most complex multi-server configuration. Many of our current clients started out as small shared clients and have since grown into large dedicated, even clustered, server clients. Our services page features our full range of Web hosting options.Website research for Nexcess on September 28, 2011 by WebHostingTop No website coupons announced! Looking to get a great webhosting deal using vouchers ? Checkout our current web hosting coupons list! If you manage this brand, you must be logged in to update your promotions! [provided by paid service from Alexa Web Information Service]Contact information is managed by support(at)nexcess(dot)net[login] Last update: 2011-09-28 20:04:59 GMT | | Owner: | Nexcess.net | | Web Site Title | Nexcess.net | | Website Description | Provides web hosting solutions for websites including shared and reseller web hosting to virtual private servers. Based in Ann Arbor, Michigan, United States. | Nexcess is web hosting company targeted for countries: United States
| | Statistics | | Site in business since | 25-Jul-2000 | | Links to the site | 2331 | | Alexa Popularity Rank | 19516 (1 best) | | Site language | en | | Details for www.nexcess.net website | | Website Name Servers (DNS) | MX::spam01.nexcess.net:207.32.181.252 MX::antispam.nexcess.net:208.69.120.4 ns1.nexcess.net:208.69.120.200 ns2.nexcess.net:207.32.191.58 ns3.nexcess.net:174.46.133.243 ns4.nexcess.net:208.64.25.82 | | Website IP | 207.32.181.130 | | IP Location:Country/State/City | United states / Michigan / Ann arbor [See Hosting in United States ] |
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NEXCESS.NET Announces Magento Cluster Hosting Solutions - March 1, 2011 - Company offers a new line of managed cluster solutions designed to work specifically for web sites that use the Magento shopping cart platform. NEXCESS.NET, a provider of shared hosting, dedicated servers, colocation and server clusters, yesterday announced a new line of managed cluster solutions designed to work specifically for web sites that use the Magento shopping cart platform. The company states that its fresh options for Magento cluster hosting are designed with the scalability needs of large, enterprise clients in mind, providing the technical platform for limitless growth potential on successful Magento shops. Additionally, these complex hosting arrangements will provide increased security measures to protect sensitive financial data via private firewall and intrusion detection appliances, the securing of database and file servers behind the company's private network, and private VPN access for the site's owners. It mentions that in addition to scalability and security features of the company's new Magento cluster solutions, clients that take advantage of this service will also now receive the company's Content Delivery Network (CDN) for their static content, which drastically improves performance of Magento web sites by reducing the latency seen by the end user. "Over the past ten years we've studied the needs of some of the most successful eCommerce shops on the web," commented Chris Wells, President and CEO of NEXCESS.NET. "By applying that experience, I think we've really met a wide array of pretty crucial requirements seen by even the most unique Magento shops in these solutions." [ ... search all nexcess.net news ] | Date | Total Domains [Estimated only] | Situation [Gain domains or Loss domains] |
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| February 6, 2012 | 18530 | +98 | | January 30, 2012 | 18432 | +377 | | January 23, 2012 | 18055 | +637 | | January 16, 2012 | 17418 | +160 | | January 9, 2012 | 17258 | -4 | | Brief overview of few months from previous years | | December 26, 2011 | 17262 | -102 | | December 19, 2011 | 17364 | +30 | | December 27, 2010 | 17334 | -951 | | December 20, 2010 | 18285 | +8578 | | December 28, 2009 | 9707 | +395 | | December 21, 2009 | 9312 | |
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The quick stats of Nexcess ranks shows a note average of 3.1 out of 5 opinions and price range $6.95 - $66.95. As customer/visitor you can rate this provider. If you are part of support, you can respond to these nexcess.net reviews by login as company or registering a free account! Time Hosted: 1 to 3 months
| Nexcess Rating |      | | Nexcess Features |      | | Nexcess Cost |      | | Nexcess Customer Relation |      | | Nexcess Control Panel |      |
August 1, 2011 rose@rosespetsupplies.com ( rose@r... ) | I switched to Nexcess sip-100 plan from Host Gator business plan thinking that I would get a server tuned for Magento and from what I could find in forums good support. Well the support has been horrible since the day the migration took place. It is going on 3 weeks now and I have yet to begin working on my site. The support team just does not seem to be able to take a problem and run with it. It gets delayed, they really seem like they have no idea how to fix your problems, you can't get a [...]
96 out of 98 users found this review to be helpful! Did you find this opinion useful? YES / NO
nexcess.net support can respond to this negative customer complaint. | Time Hosted: over 3 years
| Nexcess Rating |      | | Features |      | | Cost |      | | Customer Relation |      |
June 18, 2010 Royce ( royce@j... ) | Everything has been fine with nexcess.net (their customer service is excellent) until 6/18/10 when all their nameservers crashed! I have approximately 10 sites, including customer sites, hosted there on my recommendation. Imagine my dismay when all the sites suddenly disappeared!
The only place I could get any information was Twitter - all the other folks on nexcess posting there about the failure.
I guess anyone can get one screwup, but please nexcess, let us know what happened and [...]
82 out of 88 users found this review to be helpful! Did you find this opinion useful? YES / NO | Time Hosted: 6 mo. to 1 year
| Nexcess Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
October 24, 2009 Trevor Howard ( thoward233@a... ) | I switch almost a year ago from Host Gator. Gator's support was very hard to get a hold of. I was on hold all the time. Nexcess has great speed, always up and excellent support. Their on-line help manuals are top-notch. I would highly recommend Nexcess for any hosting needs. The price is not the lowest, but you get what you pay for. Its certainly worth it if your running E-Commerce.
98 out of 107 users found this review to be helpful! Did you find this opinion useful? YES / NO | Time Hosted: 2 to 3 years
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August 1, 2009 Steve ( Stevefree@y... ) | The good. I've been with Nexcess.net for a long time. There service is #1 Top notch. I cannot stress that enough. If you enter a ticket, a REAL human is on your case through email in a matter of minutes and it doesnt matter what time of day.
The service is also stable and can take peaks. They dont seem to over subscribe their servers at all.
The Bad The cost is higher then most, the bandwidth limits are low. Thats it...
60 out of 63 users found this review to be helpful! Did you find this opinion useful? YES / NO | Time Hosted: under 1 month.
| Nexcess Rating |      | | Features |      | | Cost |      | | Customer Relation |      | | Control Panel |      |
May 25, 2008 Jess ( fivesix@g... ) | I switched to Nexcess from a shared host because I wanted a host that could withstand some of the surges and peaks in traffic my website experience.
I explained this to Nexcess and they put me on a dedicated server, dual xeon, 2.8ghz with 3 gigs of ram. At the first peak in traffic the site went down for several hours, costing me several thousands of dollars in business.
The sad part is, my website only experienced 1k visits over the course of the day, and their DEDICATED server [...]
71 out of 87 users found this review to be helpful! Did you find this opinion useful? YES / NO
At the time the dell dual xeon line was the best we had. This was also before the SIP plans were created and when Magento itself was still very young and much more resource intensive than it is now. The server that they were on when they first signed up with us was a Celeron server for $49.95/month, lowest server we offered and when they learned of their upcoming traffic spike from being mentioned on the oprah show, they asked us if we could set them up with something higher to handle the [...] -- nexcess.net representative | These Nexcess customer review(s) and ranks are the subjective opinion of our visitors and not of web-hosting-top.com staff. Trademarks, logos & names are properties of their respective owners and protected by law. |