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This PhotonVPS review mainly cover a general impression of photonvps.com product features like reliability and customer support, data center, price & more. Brand listed since 2009.

Review

CompanyProductsCoupon codesUser reviewsAdd reviewTestimonials

PhotonVPS
20687-2 Amar Rd. #312
Walnut, CA 91789
US
626.549.2801
Page Rank4


photonvps.com overview

About PhotonVPS
PhotonVPS has been in the Web Hosting industry since 1999 where we operate our own infrastructures, networks, and in-housed staff. PhotonVPS has the capability to provide TRUE 24/7 Unsurpassed Semi-Managed Support - Real people, real responses. 99% of our tickets are replied to within 30 minutes! With years of experience, proper disaster planning has been implemented to preserve enterprise level data and services.

The idea of PhotonVPS is virtualization at an affordable price without sacrificing quality. Each machine is limited to less than 15 VPS per node on RAIDED technology with weekly backups to their VPS. This allows the system to eliminate any issues in regards to IO limitations, CPU, and memory that can diminish the quality as more VPS are added to the nodes.

PhotonVPS is one of the many subsidiary that our IT group is maintaining. This allows us to cater to all audiences providing client's the quality they need at an affordable price. Companies that hosts their businesses with us can have an ease of mind with the idea that the IT group has been operating since 1999 with a powerful financial backing and infrastructure.

Let us take your hosting needs to the Photon level!
Los Angeles Data Center: 600 W 7th St


All of PhotonVPS premium hardware and network are housed in 600 W 7th Street , Los Angeles, California in the XO facility. All hardware, routers, and staff are under PhotonVPS supervision. This allows us to provide quality support and uptime at an affordable price. Facility is at a N+2 fail over including VPS nodes. Each cabinent has an extra machine on "standby" which allows fast fail over without hours of downtime other VPS providers experience. Room temperature is at 65 F ensuring hardware longevity.

Who are your bandwidth providers ?

PhotonVPS has chosen the best of the best in means of bandwidth providers, in order to provide high network efficiency and full redunancy. We only utilize Tier-1 multi-homed providers, running on full fiber. We have 20GBps direct fiber to our main provider, Level(3) Communications. We have 2GBps direct fiber to Global Crossing, XO Communications, and BTN. In order to support our network, we also have 1GBps of direct fiber to SAVVIS, Sprint, Verio, MCI, Tiscali, T-Systems, Telia, as well as LA-IIX and Any2.

Located in downtown Los Angeles, this building is a state-of-the-art450000 square foot Mission Critical Datacenter and Telecommunications facility. This site benefits from a robust electrical and HVAC infrastructure and telecom network access. It ranks as one of the most prominent technology facilities in the Western U.S.
Website research for PhotonVPS on February 7, 2012 by WebHostingTop

Promotions

PhotonVPS Discounts, Coupons & PromotionsValid until
HALFOFF - 50% off first month!No time limit provided!
TENOFF – 10% off recurring invoices!No time limit provided!

Website Products

Linux - Virtual Dedicated PriceWeb Space TransferDate updateSetup fee
BEAM1 $10.95/mo 20000 mb1000 gb Feb 2012 free
WARP1 $16.95/mo 35000 mb1000 gb Feb 2012 free
BEAM2 $20.95/mo 35000 mb1800 gb Feb 2012 free
WARP2 $26.95/mo 50000 mb1800 gb Feb 2012 free
BEAM3 $35.95/mo 80000 mb3000 gb Feb 2012 free
WARP3 $41.95/mo 95000 mb3000 gb Feb 2012 free
BEAM4 $65.95/mo 150000 mb5000 gb Feb 2012 free
WARP4 $82.95/mo 165000 mb5000 gb Feb 2012 free
Windows - Virtual Dedicated PriceWeb Space TransferDate updateSetup fee
ZAP1 $23.95/mo 35000 mb1000 gb Feb 2012 free
ZAP2 $33.95/mo 50000 mb1800 gb Feb 2012 free
ZAP3 $48.95/mo 95000 mb3000 gb Feb 2012 free
ZAP4 $89.95/mo 165000 mb5000 gb Feb 2012 free

Web services stats

[provided by paid service from Alexa Web Information Service]
Contact information is managed by jimmy(at)photonvps(dot)com[login]
Last update: 2012-02-07 00:15:18 GMT
Owner:Profuse Solutions LLC.
Web Site TitlePhotonVPS - High Performance Enterprise VPS
Website DescriptionWe are a leading provider of OpenVZ, Xen and Windows VPS Hosting. Utilizing the latest hardware and the most comprehensive network possible, we bring you VPS services to a whole new level: the Photon level.

PhotonVPS is web hosting company targeted for countries: United States
Statistics
Links to the site498
Alexa Popularity Rank35200 (1 best)
Details for www.photonvps.com website
Website Name Servers (DNS)photonvps.com:199.15.112.5
MX::mail.photonvps.com:199.15.112.13
ns1.photonvps.com:199.119.200.14
ns2.photonvps.com:199.119.200.13
Server SoftwareLiteSpeed
Website IP199.15.112.5
IP Location:Country/State/CityUnited states / California / Walnut [See Hosting in United States ]

photonvps.com traffic Reach per milion
PhotonVPS traffic Reach per milion
photonvps.com daily traffic Rank trend
PhotonVPS daily traffic Rank trend
photonvps.com daily PageViews per milion
PhotonVPS daily PageViews per milion

Social Networks

Twitter accountPhotonVPS
Facebook accounthttps://www.facebook.com/PhotonVPS
Linkedin accountNo official account on Linkedin yet!
Blog URLPhotonVPS Blog
Forum URLNo official Forum yet!

Customer Ratings

The quick stats of PhotonVPS ranks shows a note average of 3.2 out of 16 opinions and price range $10.95 - $89.95.
As customer/visitor you can rate this provider. If you are part of support, you can respond to these photonvps.com reviews by login as company or registering a free account!

Time Hosted: 1 to 2 years
PhotonVPS Rating★★★★★
PhotonVPS Features★★★★★
PhotonVPS Cost★★★★★
PhotonVPS Customer Relation★★★★★
PhotonVPS Control Panel★★★★★

April 25, 2012
Ben Lu ( benlu979@r... )
PhotonVPS has been great! My site is constantly online with no downtime. I do not have any major problems that is not dealt with within a matter of minutes. The support team is also very educated and highly trained in this field and makes hosting easy and fun. Overall, this company is top notch and I would highly recommend them to all my friends and family!!
88 out of 96 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 1 to 3 months
PhotonVPS Rating½☆☆☆☆
Features½☆☆☆☆
Cost★★½☆☆
Customer Relation½☆☆☆☆
Control Panel★★½☆☆

March 15, 2012
not given ( orubel@g... )
I'm a contractor with a company that is doing work for a major company and Photon basically borked our demo. They are unresponsive, do not answer their phones, do not respond to emails, the servers have long delays of unresponsiveness, and when putting in tickets about issues, they close them out instantly. All voicemail boxes (including sales) are full and no one responds.

DO NOT USE THEM>>> EVER!!!!

72 out of 80 users found this review to be helpful!
Did you find this opinion useful? YES / NO

I don't see your email as active in our system.

If you have a ticket #, please let me know and I'll be glad to look into it for you.
-- photonvps.com representative
Time Hosted: under 1 month.
PhotonVPS Rating½☆☆☆☆
Features½☆☆☆☆
Cost★★★★★
Customer Relation½☆☆☆☆

February 24, 2012
James Lassiter ( jamesflassiter@c... )
Here is a review of Photon VPS.

I was searching for a OpenVZ VPS in LA California and found PhotonVPS.com. I saw some mixed reviews but you know how reviews go. I decided to give them a shot due to a few things my research turned up about them. The main selling point was a tweet by PhotonVPS.com on 02/22/12 stating:


20PhotonVPS ‏ @PhotonVPS;
Our BEAM (OpenVZ) plans are now INSTANT Setup!

I wanted to deploy a VPS server in LA quickly to start work on a project that I need to [...]

78 out of 88 users found this review to be helpful!
Did you find this opinion useful? YES / NO

I believe we have corrected this issue, perhaps updating this review? -- photonvps.com representative
Time Hosted: 1 to 2 years
PhotonVPS Rating★★★★★
Features★★★★★
Cost★★★★★
Customer Relation★★★★★
Control Panel★★★★★

February 13, 2012
Elvis Peterson ( elvisunit.123@g... )
These guys are great if your looking for fast service, efficient tech support, and cheap prices. I have been with them for over a year now so I thought it was about time to reward them with a review. Our one year relationship is still going strong! Thank You PhotonVPS! This company is one worth trying!
70 out of 78 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: under 1 month.
PhotonVPS Rating½☆☆☆☆
Features★½☆☆☆
Cost★★☆☆☆

February 13, 2012
-anonymous- ( -no email- )
No any message more than 48 hours after paid!
opened ticket but 7 hours later just replied"Please open this ticket in your client area."
they deleted my account information and I can not log in to system.
Try get back my money.

62 out of 73 users found this review to be helpful!
Did you find this opinion useful? YES / NO

Do you have a ticket number I can look at? -- photonvps.com representative
Time Hosted: 3 to 6 months
PhotonVPS Rating★★★★★
Features★★★★★
Cost★★★★★
Customer Relation★★★★★
Control Panel★★★★★

February 9, 2012
Inez Martinez ( usa.computing900@h... )
I was amazed that such a low price could get me such amazing
service but PhotonVPS does just that. My service is lighting fast, has great uptime, and is efficient. The tech support is also really
friendly and efficient at answering my support tickets. I signed up
for the basic VPS package a while back and it came with cPanel, fast setup, no downtime, crazy fast service. Overall, this is the only company I would have to host my sites now and forever!

100 out of 106 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 3 to 6 months
PhotonVPS Rating★★★★★
Features★★★★★
Cost★★★★★
Customer Relation★★★★★
Control Panel★★★★★

January 27, 2012
Charlene Samelson ( samelson.char12345@g... )
PhotonVPS, in my opinion has been superb. Service is fast, reliable and efficient with hardly any downtime. The setup was also easy and fast. Tech support is always standing by and ready to help me with any problems in wee hours. I also get more bang for my buck which is amazing considering how low the prices are already. Overall, amazing company with amazing service.
95 out of 102 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 1 to 3 months
PhotonVPS Rating★★★★½
Features★★★½☆
Cost★★★★☆
Customer Relation★★★★½

March 21, 2011
Josh ( josh@h... )
I signed up for PhotonVPS over VPSland, simply because VPSland is supposed to have horrible service/uptime. Overall, they are pretty good. Ran into some difficulties running the software I wanted to run, but other than that it was fine. Wasn't AMAZING service, but it was fast and quick. Price was decent, there are cheaper, but once again, you get what you pay for.
75 out of 83 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 1 to 2 years
PhotonVPS Rating½☆☆☆☆
Features★★½☆☆
Cost★★★½☆
Customer Relation½☆☆☆☆
Control Panel★☆☆☆☆

August 10, 2010
Aaron Sinclair ( nevelis@g... )
These guys are great if you're looking for cheap hosting. However their customer support is absolutely terrible.

First run-in I had was that one of our apps ran out of memory and I couldn't SSH in. I requested 30 minutes notice prior to a reset, and gave them a config snippet to edit so the app didn't start up. Not only did they not follow my instructions, they restarted the VPS without notifying us and we lost data.

Second, disk access is ridiculous. It takes 5 seconds to save a 5KB [...]

102 out of 110 users found this review to be helpful!
Did you find this opinion useful? YES / NO

Do you have a ticket ID so I can look into this issue for you? -- photonvps.com representative
Time Hosted: 1 to 3 months
PhotonVPS Rating½☆☆☆☆
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel★½☆☆☆

June 17, 2010
cariappa ( cariappats@g... )
they told that there is a heat in the server so will be shut down for some time after a day they said there was a grid in the server and they have o format it fully they told they have a back up of my site. now they gave a vps with full of errors and they just gave a database backup. and they dont have a site back up. photonvps sucks.
82 out of 92 users found this review to be helpful!
Did you find this opinion useful? YES / NO

Do you have a ticket ID so I can look into this issue? -- photonvps.com representative
Time Hosted: 1 to 3 months
PhotonVPS Rating½☆☆☆☆
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

January 6, 2010
Patrick ( sp@l... )
The VPS is lousy, I have very unhappy experiences.. If the score 1 is worst, and 5 is best I would give it "-100." Yes, negative 100.

1. The server experienced unable to login... They rebuild the server, I thought it was some technical issues, and since there is not much data loss, and I don't mind to re start my web-site building from scratch.

2. What I ordered is Ubuntu 9, and without any reason, it changes to CentOS and all my data has gone... My web has simply disappeared. [...]

79 out of 90 users found this review to be helpful!
Did you find this opinion useful? YES / NO

Do you have a ticket ID so I can look into this issue? -- photonvps.com representative
Time Hosted: 1 to 3 months
PhotonVPS Rating★★★★★
Features★★★★★
Cost★★★★★
Customer Relation★★★★★

January 2, 2010
Col ( -no email- )
In summary, fast activation, working OS images, quality support from qualified engineers, excellent reliability and data transfer rates, access to 8 cores and pretty much unrivalled prices ($12USD / mo for cPanel, $6.95 USD / mo ClientExec). Accounts come with 2 IPs.

Please continue to read if you want to know why I have chosen PhotonVPS over other VPS providers.

I have been with 5 VPS providers this month, and have continually cancelled and changed due to problematic panels, support, [...]

87 out of 93 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: under 1 month.
PhotonVPS Rating★★★★★
Features★★★★★
Cost★★★★★
Customer Relation★★★★★

December 18, 2009
Tom ( -no email- )
PhotonVPS has to be one of the best companies I have ever dealt with. I work in customer service by profession and their support is top-class. All tickets so far have been responded to within 10 minutes - regardless of what time I send them.. Most get answered before I even have chance to log on to my email account, and all get answered by a polite and patient engineer who deals directly with the problem.

Excellent value and activation for most people seems to only take about an hour or less [...]

94 out of 99 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 1 to 3 months
PhotonVPS Rating★★★★★
Features★★★★½
Cost★★★★★
Customer Relation★★★★★
Control Panel★★★★½

June 16, 2009
Daniel ( daniel@d... )
As a first time user of a VPS, I would have to give lots of thanks and support to the PhotonVPS team. They provided me with very helpful solutions and answers to all of my questions for a first time user.

After a few days of playing around on SSH and tips the support team provided, I was able to control and understand how a VPS system works. In addition, they were able to help me with some general PCI compliance issues I found with my scanner. Great customer service and support!

For [...]

96 out of 103 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: under 1 month.
PhotonVPS Rating★★★★½
Features★★★★☆
Cost★★★½☆
Customer Relation★★★★½
Control Panel★★★½☆

June 16, 2009
Bart ( bgsebiosjr@g... )
I was signup PhotonVPS because the following reasons below

- We do not oversell our services.
- Semi-managed.
- Weekly backups on separate hard drive for fast extraction.
- BBB member since 2004, so we value customer satisfaction.

But i'm not expected the server specification its fast and most of all, they help me out to install some scripts and guiding me with security measures.

In my hosting experience, this company would be best for me.

Thank you.

73 out of 80 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Time Hosted: 1 to 3 months
PhotonVPS Rating★★★★☆
Features★★★★☆
Cost★★★★½
Customer Relation★★★★½
Control Panel★★★★☆

June 15, 2009
Erest Zahovich ( metacrisis@g... )
Tried this new company by following the advice of a forum-mate,I am now using it for about three months and despite of certain misses, usual for the young companies, they are doing their job very good.

The price is usual for such kind of services with the specifications I have with the BeaM 1 plan, maybe just slightly cheaper.

Young companies should have a good support if they want to transfer hits into clients, and these guys seem to know this. Their support is good. Sometimes, very [...]

103 out of 110 users found this review to be helpful!
Did you find this opinion useful? YES / NO
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