WebHostingTop » Providers » serverpronto.com This ServerPronto review mainly cover a general impression of serverpronto.com product features like reliability and customer support, data center, price & more. Brand listed since 2005.
Server Pronto 2400 East Las Olas Boulevard Fort Lauderdale, FL 33301 US + 305 324 1616 | Awards:
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serverpronto.com overviewGeneral ImpressionServerPronto (est 1999) is a dedicated webhosting brand of Infolink, a profitable DataCenter Corporations in the world. From start, Infolink served the Value Orientated segment of the Internet space. Not by offering a sub-standard product at a very low price, but by offering a great quality, feature rich product at an incredible price. Since the beginning Infolink has enjoyed dramatic growth while other's in the industry have suffered. We operate our own network in the USA and maintain redundant Fiber Optic Rings which allow us to directly peer with Tier 1 Internet Backbones. The staff at ServerPronto are server experts with over 10 years of building servers and computer networks. ServerPronto offers fast, reliable servers with everything you need to operate on the Internet. All Server Pronto servers are housed in secured and reinforced Data Centers with redundant power, and lightning fast fiber connections, as well as 24x7x365 support. Our support center runs 24/7/365 with live operator support. Our Network Operations Center is monitored 24/7. Our team is absolutely committed to your success and satisfaction. At ServerPronto, they are committed the best value in the dedicated server business. This means constant innovation to deliver the highest performing network and customer control at the lowest price. Whether you are using your server for web development, tinkering, email, photos, gaming, reselling, or all of the above and more, they will deliver a world-class experience. Separate services like Could Hosting is offered vie cloudpronto.com, Exchange Hosting by mpronto.com and colocation via colopronto.com. Server Pronto Benefits- Over 5,000 Satisfied Clients - Full Root Access - Premium Multihomed Bandwidth - 24/7 Hardware Replacement - Provisioning Within 12 Hours - Free Setup Assist Service - 100% Uptime Guarantee - 100Mbps Uplink Port - 24/7/365 Customer Support - Choose your OS/Control Panel Price & CostTheir monthly and setup fees are the best so far, especially with their network uptime guarantee. Their relentless focus on value helps they deliver competitive prices all the time. Reliability99.999% Uptime GuaranteeServerPronto offers an unmatched 99.9% network uptime guarantee - pure and simple. Their Carrier Class data centers feature state of art hardware, network and fully redundant connectivity to provide customers with a high-performing, reliable server. Data CenterServerPronto utilizes the Infolink network which maintains multiple redundant direct fiber-optic connections to Tier 1 Internet backbones. All ServerPronto bandwidth is dynamically routed to the fastest available carrier utilizing the latest BGP4 technology. Your server will be directly connected via a 100Mbps Full Duplex switched Ethernet Port. All of this means that you will have an extremely reliable, fast (100Mbps) direct connection to multiple Tier 1 Internet backbones. This type of Internet connection is used by most of the world's larges websites including Yahoo, MSN, and CNN. Carrier neutral data centersMany small- to mid-sized businesses rely on ServerPronto's dedicated server solutions because we offer carrier-neutral data center options. If your business operates its own fiber optic backbone or if you have existing global connectivity agreements with Tier One Internet Service Providers, you can connect directly to your carrier of choice over Infolink's last mile fiber ring. Consider the benefits of ServerPronto's connectivity: Fault-tolerant Internet connectivity with three or more providers at minimal speeds of 1Gbit/s per provider link Fault-tolerant BGP4 route advertisement Fault-tolerant power systems with multiple building-wide UPS systems and diesel generators Fault tolerance through unique fiber-optic cable entrances and paths Fault-tolerant Cisco core routers Onsite Tier 1 carrier equipment Gb Ethernet speed to all distribution routers and customer connection switches Premium Grade New ServersTheir servers are built with quality components that can withstand demanding data center environments. Unlike other dedicated server providers, you will be delivered a new server that has never been used by another customer. Avoid uptime headachesThink about it this way. Every minute your server is down you are losing opportunities to drive brand awareness, build communities, and close sales. When a would-be customer tries to visit your web site only to find it's overloaded or, even worse, shut down, they may click to your nearest competitor to get what they need. You may lose that customer forever. ServerPronto's 100% dedicated hosting uptime guarantee assures that won't happen to you. We can offer you unprecedented dedicated hosting uptime because our world-class data centers and network connectivity have fault-tolerance built into every point. That means even if any one point in the network fails, your server will be available when you need it – and when your visitors need it – because we have backups in place. Again, not all dedicated hosting uptime guarantees are created equal. ServerPronto gives you 100% peace of mind so you can focus on building your business instead of managing your server uptime. What's more, ServerPronto only uses high-performance bandwidth. High-performance bandwidth plays a key role in our dedicated hosting uptime because it offers the most reliable IP connectivity possible. We also proactively manage our networks and address any issues in real-time to avoid downtime. High-speed Internet connectivityOur data centers offer dedicated high speed Internet connectivity – guaranteed. Because we own the network on which your servers run, we can guarantee flexibility, reliability, security and redundancy for your digital assets. When you trust your company's dedicated server needs to ServerPronto, you also get the backing of our sister company Infolink. Infolink offers the highest quality connectivity available on the market today via a Network Access Point (NAP) infrastructure. Our network infrastructure offers you always-on access to multiple Tier One Internet Service Providers, including: Level 3, Cogent, Global Crossing, AT&T, Covad There are plenty of hosting companies out there that promise zero downtime. The truth is, not all dedicated hosting uptime guarantees are created equal. So before you choose a dedicated server company based on reliability, scratch below the surface to see what makes them so confident. Dig deeper to find out what their Service Level Agreement really guarantees. At ServerPronto, we understand that dedicated hosting uptime is vital to your business – it's vital to our business, too. Whether you are an entrepreneur just getting your e-commerce site off the ground or an established enterprise trying to take your company to the next level, dedicated server downtime can spell disaster for your business. Customer SupportServerPronto provides responsive and experienced 24/7 customer support via e-mail and ticketing system. Their seasoned technicians are standing by to ensure we are there for you when you need it. ConclusionUseful links: ServersVDSFAQOrder NowSupportWebsite research for Server Pronto on August 5, 2005 by WebHostingTop No website coupons announced! Looking to get a great webhosting deal using vouchers ? Checkout our current web hosting coupons list! If you manage this brand, you must be logged in to update your promotions! [provided by paid service from Alexa Web Information Service]Contact information is managed by psostre at infolink dot com[login] Last update: 2012-01-31 23:24:58 GMT | | Owner: | ServerPronto (an Infolink Company) | | Web Site Title | Serverpronto | | Statistics | | Site in business since | 27-Mar-2003 | | Links to the site | 328 | | Alexa Popularity Rank | 42601 (1 best) | | Site language | en | | Details for www.serverpronto.com website | | Website Name Servers (DNS) | MX::beach2.infolink.com:69.60.106.164 MX::beach4.infolink.com:69.60.106.178 MX::beach5.infolink.com:190.120.231.29 thing1.infolink.com:64.251.6.2 thing2.infolink.com:64.251.6.3 | | Server Software | Apache | | Website IP | 69.60.107.91 | | IP Location:Country/State/City | United states / Florida / Miami [See Hosting in United States ] |
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Hosting Sales and Promos Roundup - November 14, 2008 - Similar to last week, this week's sales and promotions targeted individuals all the way up to large web-based businesses strapped for cash due to the credit crisis. From Blackfoot's discounted shared hosting packages to The Planet and ServerPronto's discounts on dedicated servers, these web hosts have been appealing to customers concerned about the possibility of shrinking IT budgets. 123Together.com Eliminates Hosted Exchange Setup Fees Massachusetts-based hosted messaging and collaboration solutions provider 123Together.com (www.123together.com) has eliminated setup fees for all new shared and dedicated hosted Exchange Server customers. Ending at the end of the month, 123Together's deal is geared toward small and medium-sized businesses is intended to help them decrease overhead, cut operating costs and get the most value from every IT dollar they spend. The Planet Announces November Server Sale After announcing several discounts last week including cutting private private and virtual rack additions in half, discounting multi-server environments and providing cheaper RAID Cards, IT hosting provider The Planet (www.theplanet.com) has lowered the price of select servers from its high-performance portfolio by more than 50 percent including Dual Xeon models. The DX 2.8 is now priced at $125 per month, down from $259, and the DX 3.2 at $135, down from $299. Additionally, The Planet's lowest-priced server, the Celeron 2.0, is now $69 per month, from $89. High-end servers are also discounted. the Dual Xeon 5405 is 25 percent cheaper at $299 per month, and the Xeon 3210, priced at $179 per month, down from $199. The Planet also discounted its data protection servers, secure backup appliances featuring CDPServer software from R1Soft (www.r1soft.com) this week. Data protection servers with 1TB of storage capacity are now priced at $319 per month, and servers with 6TB of capacity are priced at $929. It is also re-offering its "Double Down Select" that lets customers choose between doubling hard drive space, RAM or bandwidth for free on select servers. The promotions end Sunday, November 16, 2008. Blackfoot Offers Domain and Hosting Discounts Fareham, Hampshire-based web host Blackfoot (www.blackfoot.co.uk) has launched a variety of discounted plans, packages to help individuals and small businesses "maintain their online presence cheaply during the credit crunch." The company has reduced its .com pricing and redesigned its hosting plans, including an entry-level package for £40, which includes 500MB of web space, 5GB bandwidth and five email accounts. Its business hosting packages start at £50 annually for 1,000MB of space, 20GB of bandwidth and 100 POP3 mailboxes. ServerPronto Adds Economy Dedicated Server Packages Part of the "Pronto family" of companies including MailPronto and ColoPronto, discount dedicated server company ServerPronto (www.serverpronto.com) has revamped its entire line of dedicated server packages "to address recessionary fears and stalled IT budgets," according to the company. ServerPronto has added a $29.95 "Starter" package that includes 1GB of RAM and a $349.95 "Xtreme Plus" package with 8GB. It has also increased hard disk space, CPU speeds and bandwidth allotments. [ ... search all serverpronto.com news ] | Date | Total Domains [Estimated only] | Situation [Gain domains or Loss domains] |
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| Brief overview of few months from previous years | | September 26, 2011 | 2 | = 0 | | September 19, 2011 | 2 | = 0 | | September 12, 2011 | 2 | = 0 | | September 5, 2011 | 2 | = 0 | | August 29, 2011 | 2 | = 0 | | September 26, 2011 | 2 | = 0 | | September 19, 2011 | 2 | = 0 | | December 27, 2010 | 2 | = 0 | | December 20, 2010 | 2 | -1 | | December 28, 2009 | 3 | -1 | | December 21, 2009 | 4 | |
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Time Hosted: 1 to 3 months
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June 30, 2010 Joe ( prontosuck@h... ) | Warning, Never use this hosting company! This is a fraudulent company. They charge me again and again even after an account cancellation... after 1 year they still try to make payment to my old credit card and they nevey stop!! They try it everyday! So think about it! I prepaid 3 month and use the server 2 week after that i cannot use the server... lot of bug and the support was not free from the company. So i decided to cancel it but they dont and try to charge again an again. So NEVER give [...]
78 out of 82 users found this review to be helpful! Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: 3 to 6 months
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May 3, 2010 Chris T ( chris@t... ) | This company is just full of lies fraud and billing errors. I do not know how a company like this is even still in business. I cannot begin to explain what kind of stuff I was able to dig up on them but the bottom line is that you should not even consider using this company for ANYTHING!
Read through these reviews here carefully and be sure to visit. http://serverpronto-is-a-ripoff.com/
85 out of 93 users found this review to be helpful! Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: 6 mo. to 1 year
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November 17, 2009 Metzen ( -no email- ) | Worst. Company. Ever! DO NOT give them your information!
I stopped doing business with them in 2004, paid in full. In 2006 they started harassing me about an unpaid invoice. It wasted a lot of my time and was very frustrating.
I just got another email from them threatening to report me to the credit reporting agencies because of an unpaid invoice! It's been 5 years!
I gave them zero on everything because no amount of features or control panel quality is worth doing business with [...]
63 out of 66 users found this review to be helpful! Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: 3 to 6 months
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November 17, 2009 vlad ( v-w-v@y... ) | i should have read reviews about pronto before i paid but it was too late! damn it! i signed for dedicated plan then i couldnt access the control panel! i wanted to ask why i cannot just even see it! but they request ticket for any question and ticket costs $15
what a crap! i started cancellation immediately but they require copy of driving license and double sided copy of you credit card! now just think about it for a moment? of course we didnt give them this info. fortunately the [...]
99 out of 105 users found this review to be helpful! Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: 1 to 3 months
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October 29, 2009 Watt ( wattaman1.scams@b... ) | I've canceled my account with them at least one year before because they gave me a server preinstalled with irc bots. They wanted money for reinstall. Anyway, now, after more then a year, I see my credit card has been charged 97$, a week ago. I've heard they just don't want to forget the credit card details of their ex-members, but stupid me I did believed it. Now I'm burned, tomorrow morning I'll run straight to the bank and cancel the CC. Also, I entirelly agree with Clemente Zamora. Save [...]
81 out of 83 users found this review to be helpful! Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: 2 to 3 years
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October 20, 2009 Clemente Zamora ( web-hosting-top@h... ) | ServerPronto hosting company is definitely NOT RECOMMENDED. Please stay away from them.
ServerPronto provides no technical support whatsoever, their "technical" staff knows nothing about computers, they are only qualified to reboot the machines (which you have to wait for them to do, there is no automatic reboot), ServerPronto makes continuous billing mistakes (always to their advantage), and it takes months for them to fix them (if they ever do), ServerPronto takes down your servers for [...]
77 out of 81 users found this review to be helpful! Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: 1 to 3 months
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September 28, 2009 John ( marioabcemarkovic@y... ) | This guys are CRAP and SCAM. Run away as fast as you can from them.
NEVER give them your credit card information.
FBI could have a lot of work with them.
55 out of 57 users found this review to be helpful! Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: 3 to 6 months
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August 31, 2009 Jim Jones ( captainx40@h... ) | THEY WILL NEVER STOP BILLING YOU. THEY ARE THE WORST HOSTING COMPANY IN THE WORLD. AVOID AT ALL COSTS. PLEASE GOD HELP ME CANCEL MY ACCOUNT.
78 out of 83 users found this review to be helpful! Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: over 3 years
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July 31, 2009 Carlos Longarela ( carlos@v... ) | Después de 4 años con un servidor básico de ServerPronto y a pesar de haber leído en la web muchas malas impresiones, mi experiencia con esta compañía ha sido muy buena.
A principios de este año he alquilado un segundo servidor dedicado y estaba un poco preocupado por la cancelación, pero ayer he enviado por fax el formulario de cancelación para el primer servidor y en un par de horas, estaba cancelado y todo perfecto.
Este segundo servidor va de maravilla, el anterior iba bien, [...]
64 out of 76 users found this review to be helpful! Did you find this opinion useful? YES / NO | Time Hosted: 3 to 6 months
June 13, 2009 Jose Casado (www.hedras.com) ( jose@c... ) | WHAT EVER YOU DO NEVER HAND YOUR CREDIT CARD DETAILS TO SERVER PRONTO. They will never stop charging your credit card even though you cancel the service. They will say they never received your cancellation letter, they can't find the faxes you send to them. They would never agree to cancel even the server have not been used for months, you will have to have your credit card company involved and they will use any trick in the book, in the crooks book, to hold on to their money. YOU HAVE BEEN [...]
89 out of 91 users found this review to be helpful! Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: 3 to 6 months
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April 29, 2009 DAR ( dru@a... ) | I have'nt actually subscribed to a hosted server or VPS from Serverpronto but I have suscribed to mpronto (hosted exchange) which is infolink too. Its exactly the same people who manage support in serverpronto.
firstly I would like to say that I am no longer a subscribor but unfortunately I can't cause these guys keep billing me for my hosted exchange account. Not only this the billing amount is going up increments of n+1 i.e. my subsciption goes up by last months plus this month fee. I've [...]
61 out of 63 users found this review to be helpful! Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: 6 mo. to 1 year
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April 12, 2009 Former Customer ( gbear14275@a... ) | These guys do great on the price... not so much with the customer service. Staff can be rude and unresponsive and their support website is problematic. If you want cheap hosting... your good to go... if you want a "managed" solution... better bring the management. Satisfaction is the customers responsibility here.
BTW... Cancelation IS a joke... I'm going to try to call up my credit card agency and tell them I do NOT authorize any further charges to the card. I figure after they figure [...]
56 out of 62 users found this review to be helpful! Did you find this opinion useful? YES / NO | Time Hosted: 2 to 3 years
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January 5, 2009 Phil ( contact@t... ) | Reliable and responsive to support requests, in my experience, but nearly impossible to leave. I've been trying to get them to stop billing for some time now, but they insist on a detailed form, photo ID, copy of credit card, and will require you to do it all over if you make a mistake. The address of their cancellation form is incorrect, so even if you get everything right, it will come back to you unopened. What a racket.
94 out of 96 users found this review to be helpful! Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: 2 to 3 years
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September 15, 2008 Chris ( cemdev@g... ) | Yes, they are cheap, but it's just not worth it.
Support is only there when they feel like it. My dedicated server was slower than my $5 a month shared hosting plan with another company.
The cancellation procedure is ridiculous. So much hassle - it looks like I'm going to have to cancel my credit card to get them to stop billing.
Horrible, avoid at all costs.
104 out of 110 users found this review to be helpful! Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: 1 to 2 years
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August 19, 2007 Ken ( kshipgroup@g... ) | Server Pronto / Infolink will steal your money and cuase you complete heartache. DO NOT CHOOSE THEM!
Read for yourself here:
http://www.bbbsoutheastflorida.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=30003042
This says it all.
56 out of 62 users found this review to be helpful! Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: 3 to 6 months
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July 13, 2007 Elijah Marks ( elijahmarks@g... ) | Wow this server pronto place blows chunks!
I agree with most of the reviews here server pronto sucks BAD!
At first it seems good until you see that yes thier server uptimes may be good, but they are slower than my 9 and 10 ywear old kids computers. And thier internet conenction is slow or saturated or something.
Then when you try to cancel they demand a 30 day written notice and on a form which asks more informatuion than they asked when you signed up.
And if you dont renew they [...]
80 out of 89 users found this review to be helpful! Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: 2 to 3 years
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June 21, 2007 Chis Scholm ( cscholms@g... ) | Serverpronto is a very realiable company. I've hosted my websites for many years now and they key is the staff. There is one person that really helped me out when i ran into troubles for being editing files that i shoulnt have. To make sure you get a real good service, i recommend you to add the code PAJS01 into the comments box on the orders sheet. This person will setup your server at a good timeframe and will provide you with support 24/7. This is a good choice to host your [...]
59 out of 68 users found this review to be helpful! Did you find this opinion useful? YES / NO | Time Hosted: 3 to 6 months
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January 13, 2007 R8uM6KN8gO ( v0mCw@i... ) | Hi! Very nice site! Thanks you very much! tjxLdce4vf
82 out of 191 users found this review to be helpful! Did you find this opinion useful? YES / NO | Time Hosted: under 1 month.
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December 4, 2006 Jamie Fleet ( insectcollector@g... ) | Okay, so I bought a dedicated server from serverpronto becasue they seemed so cheap...but I guess the price reflected the package I got. When I signed up I was told it would be 24 hours for my account to be active...so 24 hours when my account was not active, I opened up a support ticket saying my account was not active. One day after, I received a reply (yes, a whole day), saying they were sorry, and it should be processed soon. Anyway, the following evening my account was finally active, [...]
74 out of 175 users found this review to be helpful! Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: 6 mo. to 1 year
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November 2, 2005 Kevin ( presidentus@g... ) | I am a UNIX sysadmin , (for 11 years) , and know what I am doing also to create a stable working web serving enviroment .
OK , well , I thought their Cheap , however they explain this is due to economies of scale .. Well , dont believe it They lie! .. heres what they do ..
They supply you unstable hardware (which locks up / reboots itself at least 3 - 4 times per month) ,, they then take upto 36 hours to reboot a server that has locked up .... Then they charge yo $29 for the privelage [...]
308 out of 439 users found this review to be helpful! Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: 3 to 6 months
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August 13, 2005 Ash ( spankme@k... ) | I rented a server from ServerPronto to run a LAMP server for my forums sites and I had noting but unreliable service and support. I have been working 15 years as a UNIX administrator and I know how to run a reliable server.
It started with emails from my server bouncing back because ServerPronto IPs were on many BAN lists due to them allowing their servers to be used by spammers.
The first sever they provided me with would often reboot itself or just crash. When ever I submitted a ticket [...]
329 out of 478 users found this review to be helpful! Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | These ServerPronto customer review(s) and ranks are the subjective opinion of our visitors and not of web-hosting-top.com staff. Trademarks, logos & names are properties of their respective owners and protected by law. |