Time Hosted: 2 to 3 years
| Serversea Rating |   | | Serversea Features |  | | Serversea Cost | | | Serversea Customer Relation | | | Serversea Control Panel | |
October 14, 2010
nika ( -no email- ) | in the past 3 years they managed to destroy my db twice. The first time i was able to get it back up running after they did one of their magic updates. The second time, my db is GONE. Completely gone.
Their FTP is terrible now, in the past 5 months it has become slow, keeps timing me out, it gets me disconnected after uploading less than 30 files. Horrible and very stressful.
Websites hosted by them are offline regulary.
im a web designer/developer so im used to working with ftps, [...]
53 out of 56 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: over 3 years
| Serversea Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 15, 2009
Troy Reid ( reid_troy@y... ) | I am a website designer and have many accounts with serversea. I have been a customer with them for many years. They used to be a good company, but the last year they have become terrible. They often have problems. Often my websites have become corrupt suddenly. It takes me weeks to correct the mess. They constantly claim no responsibility. They do not answer questions or support complaints properly.
There customer service is terrible. The have no contact information. No phone number, no [...]
59 out of 66 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: over 3 years
| Serversea Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
July 16, 2009
Hassaan ( hassaanx@h... ) | I've been hosting with them for over 4 years now. Started off really well, no troubles as such for the first two years. But after that, and specially the last 12 months have been a menace. Their servers are prone to crashing all too often, even twice in three days. This effectively means your website remains unavailable from a minimum of six to around 48 hours (and that too AFTER you notify them that this has happened). Their so-called backups are never there. Or even if they are, they are so [...]
75 out of 83 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: under 1 month.
November 12, 2008
H Gustavsson ( haakan.gustavsson@2... ) | We are now in our second day without web mail access and without CDO working. Ticket "under investigation". Incredible, stay away.
89 out of 99 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: under 1 month.
| Serversea Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
December 24, 2007
Ivan Gotten ( isg@f... ) | Serversea cancelled me _THE DAY_ my domain transfered causing huge headaches for a general home email. They claim I was a spammer but offered no evidence, and it is not true. This place is a scam... watch out.
103 out of 107 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: 1 to 2 years
| Serversea Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 24, 2007
Leonel Corona ( lcoronapublic@g... ) | My sad story guys.....
First Message
Support Ticket open by: Leonel Corona,
Opened on: Apr 07, 2007 17:50:59,
Account: www.leonelcorona.com (Silver Plan Windows)
Support Category: General
Subject: Host Down
Comments: Hello, my domain www.leonelcorona.com is not working since a month ago or something, i would like to know why, this is the second time you do this, i know my monthly traffic is over the GB I'm paying, but I cannot control people to go to the website, in this case you [...]
56 out of 66 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: over 3 years
| Serversea Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 4, 2007
Kuku ( kukuma@g... ) | I have been hosting with www.serversea.com from last three years i have almost all my domain hosted with them .They are excellent and fast , reliable . I think you will not get such a cheap and reliable service with BEST customer support . They provide 24/7 online support . wanna test yourself go to site http://www.serversea.com and start a chat with the operator you will be amazed by the fast response/support they will provide instantaneously . I am happy with them
101 out of 112 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: 2 to 3 years
| Serversea Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
May 28, 2007
pulp_fiction ( e_prompt@y... ) | BAD BAD BAD NOW.....
Was GOOD, but for some reason has gone down dramatically now....
Read it for yourself....
This functionality requires JavaScript. Please enable JavaScript and try again. To read the LivePerson accessibility policy, please go to the Liveperson accessibility policy page.
Please wait for a site operator to respond.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting [...]
106 out of 189 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: 6 mo. to 1 year
| Serversea Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
April 11, 2007
Loka ( -no email- ) | Really Really Bad Stay Away!!
I have lost count on how many times their server has gone down, today it has been down more than 30 hours and is still down right now, i have lost all important emails. So if you have a site you dont care about emails our up time then its ok, but if you want uptime stay away.
239 out of 316 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: 3 to 6 months
| Serversea Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
March 14, 2007
Gilbi ( gilbi@g... ) | I have not found them bad, there are fast in support. No bas comments.
215 out of 300 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: 2 to 3 years
| Serversea Rating | | | Features | | | Customer Relation | | | Control Panel | |
February 4, 2007
Tim Craven ( g_link_s@y... ) | This compamy have failed to keep my site connected. No response from tech support on week ends. No contact phone numbers. Highly recommend to AVOID THIS HOSTING COMPANY!
87 out of 180 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: 1 to 2 years
| Serversea Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
January 29, 2007
Carlos Salvatore ( carlos.salvatore@g... ) | During the last two monts, I couldn't get 48hs of contiued service. 4 or 5 out of the 7 days of the week I have no email. The 24/7 support, just a lie: probably you can fin the for 2 or 3 hours a day. And is not only that they are not available by chat, every issue with the service took at least 12hs (and some up to 48hs during weekends) to be solved.
BUT, they keep sending a malformed email (I get the html code with no sender on my mailbox) say that I must pay in advance the service renew so [...]
87 out of 182 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: 6 mo. to 1 year
| Serversea Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
January 23, 2007
Ameya Joshi ( joshi.ameya@g... ) | 90% Satisfied, issues were solved always...within 24 to 48 Hrs. Need to push them, can't understand the issues sometimes, so need to explain them over chat. That's it!! Reliable company, no complaints.
71 out of 141 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: under 1 month.
| Serversea Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
December 24, 2006
Tom B ( azdiem@g... ) | " ServerSea is a very difficult company to deal with. I signed up for the Linux silver plan and from day one half of the services in the members area were not available and I was told to submit trouble ticket. After about five days of no response I decided to cancel my service and transfer my domain. About 5 days later (after chatting with the support team multiple times a day) I received some of my money back (I paid $35.88 and got back only $24.30) this people do not know how to do simple [...]
76 out of 170 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: 1 to 2 years
| Serversea Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 6, 2006
Riz ( rizionics@y... ) | i have no bad comments as i have never got trouble on their Linux Gold.
185 out of 322 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: 1 to 3 months
| Serversea Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
May 29, 2006
Florida ( badhosting@y... ) | They just suck , will stole your money, your time and tour pacience sorry some one much give give them it our posion bad, bad, bad don't even try you will no get your money back even if you decide to get your money back the next day, no upload pages, and erase pages when you just built them, I'm so upset but I don't wnat so say bad words, but I hope they will spend all the money they make in medicines
419 out of 555 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: 6 mo. to 1 year
| Serversea Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
May 8, 2006
Sandra Dy ( hafti_tours@y... ) | Got Linux Silver.
Very very bad customer service, do even identify their names, maybe just 1 or 2 guy working on this company, beware.
DO NOT transaction with them!
410 out of 562 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: 6 mo. to 1 year
| Serversea Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
May 8, 2006
William Lee ( william@y... ) | I STRONGLY NOT RECOMMENDING serversea.com for the following reasons:
1. Very BAD customer service, members area is under construction for months
2. Support personnels are rude
3. The server went DOWN more than 3 times in a year, each time is more than 2 days.
4. They DO NOT create back up for you.
5. Live chat is not 24 x 7, it's only 8 x 5.
Your money is not worth at all.
329 out of 480 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: under 1 month.
| Serversea Rating | | | Features | | | Customer Relation | | | Control Panel | |
April 11, 2006
John ( jcn_chu@y... ) | No Phone number, No live chat, No member ID, No Password, but have transaction. What happen ?
328 out of 438 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. |
Time Hosted: under 1 month.
| Serversea Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
April 5, 2006
-anonymous- ( yourartteacher@y... ) | I purchased the Silver Plan. I was not able to upload anything and asked to have questions answered and that took days to happen. What really upsets me is that I asked for my account to be closed because they have a guantee if you are not happy. Since I asked to close the account it has been over a week AND STILL NO REPLY.
Also, there is no phone support, no livechat and the 15 min. response time that is promised has not been met but once.
DO NOT CHOOSE THIS WEB HOST.
315 out of 475 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative user complaint. |
Time Hosted: 1 to 3 months
| Serversea Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 1, 2005
Nikha ( nik1985@h... ) | Windows Gold
317 out of 433 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: 6 mo. to 1 year
| Serversea Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 1, 2005
Greg ( greg.nokout@g... ) | Windows Silver
254 out of 378 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
No official account on Twitter yet!
No official account on Facebook yet!
No official account on Linkedin yet!
No official Blog yet!
No official Forum yet!