Time Hosted: 6 mo. to 1 year
| Super Green Rating |   | | SuperGreen Features | | | SuperGreen Cost | | | SuperGreen Customer Relation |  | | SuperGreen Control Panel | |
March 8, 2011
-anonymous- ( -no email- ) | I have now more than 20 websites on a reseller account. The first months I had a good uptime but the last weeks were horrible. I had 4 times a downtime from more than 2h. So supergreenhosting is one of the worst hoster on this world. Please don't support this scam company.
68 out of 76 users found this review to be helpful!
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Time Hosted: 3 to 6 months
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
July 31, 2010
Shawn Rosvold ( rosweed@y... ) | My account was just suspended. Here’s what the email says: “As you probably aware, here at SuperGreen we proactively monitor all our servers to ensure that our clients websites are loading as fast as possible at all times. During this routine monitoring we have found that your account is utilizing an excessive amount of system resources, and we have been forced to suspend your site as per our terms and
conditions ’10% CPU/Memory Policy’”.
Then what does unlimited bandwidth mean? [...]
75 out of 81 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
April 3, 2010
Andy Roberts ( andyroberts@g... ) | SuperGreen Hosting is a pleasant surprise for me after struggling through many years with lot of hosting services. The speed and quality of their support is faultless. Transfer of my sites were handled seamlessly from their end including loads of email support in moving databases etc. I really don’t find anything to criticize! Recommended.
56 out of 62 users found this review to be helpful!
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Time Hosted: 1 to 2 years
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
March 27, 2010
Derek Jackson ( derekjackson@y... ) | I've been using SuperGreen Hosting service for more than 1 year and they're surely a great web hosting company. Eversince I moved from my old provider to SuperGreen, my sales increased by 20% almost. Highly recommended, especially for traffic intense sites.
106 out of 108 users found this review to be helpful!
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Time Hosted: 1 to 2 years
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
March 18, 2010
Frank Powell ( frankpowell@n... ) | SuperGreen hosting when say they provide 24/7 support they really mean so. I am continually impressed with their support, whenever I contact them they have an answer for me in minutes, I've had reply's that come back pretty much instantly, 1 or 2 minutes after sending the ticket! Simply the best.
61 out of 67 users found this review to be helpful!
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Time Hosted: 1 to 2 years
| Super Green Rating | N/A | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
January 8, 2010
Kennith Holmes ( kenholmes@y... ) | I simply love to review SuperGreen hosting service. Even after one year everything is running perfectly. Best part is their support team which is very helpful and knowledgeable, always willing to help you. Servers are running faster leading to better performance of all my sites. Very hard to find such honest services nowadays.
54 out of 59 users found this review to be helpful!
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Time Hosted: 3 to 6 months
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
December 26, 2009
Ryan Scott ( ryanscott@y... ) | I would surely recommend SuperGreen Hosting. They are offering excellent, fast and knowledgeable customer support.
They setup my account and also installed my database without any hassels to me. Their servers are superfast. I am really pleased with my sites performance after switching to them.
Great!
78 out of 89 users found this review to be helpful!
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Time Hosted: 1 to 3 months
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
December 14, 2009
Gary ( garyt@t... ) | All sites, Email and ftp down twice in the last week for more than 2 days at a time.
No notifications, explanation or apologies.
As soon as I can actually get to my sites I'll be moving them somewhere more reliable.
Dreadful.
56 out of 61 users found this review to be helpful!
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Support can respond to this negative customer complaint. |
Time Hosted: under 1 month.
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
December 12, 2009
Holly Schroeder ( holly@j... ) | I have only been with Super Green for about a month, and my website and email have probably been down for a full week of that (I wasn't keeping track in the beginning). I have been put on hold for hours, there is no phone customer support. I truly support the idea of green hosting, but this is not the company to choose.
82 out of 92 users found this review to be helpful!
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Time Hosted: 3 to 6 months
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
December 8, 2009
Aakash Sen ( aakashsen@n... ) | Good customer service. Just good honest and straight forward support team. Good value for money. Go for SuperGreen Hosting.
54 out of 62 users found this review to be helpful!
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Time Hosted: under 1 month.
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
December 6, 2009
dee ( tiameg@g... ) | Worst hosting I have ever had. They blocked all ips from the server by accident for 24 hrs this week and now the hosting has been down completely due to (raid being destroyed as they put it) for over 24 hrs. Even when working the sites load like a dead tortoise - very, very slowly.... The support sucks. They keep saying, will be fixed soon. If you call them they keep you waiting on hold 20 mins and a non english speaker tells you again, that it will be fixed soon. Got another email saying it [...]
84 out of 94 users found this review to be helpful!
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Support can respond to this negative customer complaint. |
Time Hosted: 6 mo. to 1 year
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
December 4, 2009
Nigaar Ali ( nigaarali23@g... ) | With my pervious hosting company I got good service only for a brief starting period later on it vanished very quickly. After switching to SuperGreen I feel I am getting same type of service even after one year, which they had promised initially. I am impressed with their standard. Top quality!
63 out of 72 users found this review to be helpful!
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Time Hosted: 3 to 6 months
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
November 28, 2009
Damiean Heather ( damiean764@a... ) | With SuperGreen hosting I found relief at last. Price and customer support is great. Steady uptime so far. Very professional hosting company to consider.
59 out of 70 users found this review to be helpful!
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Time Hosted: 3 to 6 months
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
November 26, 2009
Maggie Norman ( maggienorman87@g... ) | Their userfriendly control panel doesnt need an technical person to use. Its very easy to understand. So far nothing bad to say. Will recommend this service anytime.
78 out of 89 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
November 21, 2009
Roshan Seth ( roshan.seth@t... ) | I would recommend them to anyone wanting to host any type of site at very low cost. You will get Excellent service and terrific value for money. Go for it.
89 out of 98 users found this review to be helpful!
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Time Hosted: 1 to 2 years
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | |
November 18, 2009
Henry Decosta ( contactme@g... ) | I was sick of being messed around by my previous hosting company. I decided to move to SuperGreen Hosting. I placed a enquiry ticket to them and got instant reply. All questions were answered quickly and everything has gone very smoothly. Impressed!!
91 out of 101 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| Super Green Rating | | | Features | | | Cost | | | Control Panel | |
November 17, 2009
Nately Hapburn ( nathapburn@h... ) | SuperGreen offers a fantastic service. Great pricing, great support and superb uptime. I just love this provider
97 out of 105 users found this review to be helpful!
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Time Hosted: 1 to 2 years
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
November 13, 2009
Sammy Anderson ( sammy28@t... ) | Its been 2 years with SuperGreen and must say not a single complaint from me. I have been getting same quality of service that I used to get when I joined them initially. They really kept their word about their perfect service and value for your money. Excellent features with zero downtime, Hats off to SuperGreen Hosting.
59 out of 66 users found this review to be helpful!
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Support can respond to this negative customer complaint. |
Time Hosted: 1 to 2 years
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
November 9, 2009
Raman Kapoor ( raman.kapoor@d... ) | Good price excellent service. In the last couple of years we have used several hosting companies it is the service and support that counts. I feel SuperGreen Hosting is perfect in this case. Recommended!
84 out of 88 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | |
November 6, 2009
James Harrison ( james.harrison@w... ) | Superb support whenever needed. Great service. Their control panel doesn’t assume I am a tech person. So need to be tech savy to use this hosting service,. SuperGreen Hosting is the best host I have ever used for work and home use. I will definitely recommend SuperGreen
62 out of 67 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
November 5, 2009
Alaque Dean ( alaque.dean@e... ) | I am with SuperGreen with some time now. I would like to recommend it because so far I have got issueless service, I have found their chat support online 24/7. Must say they are very knowledgeable and always give prompt and polite reply. These guys deserve whatever money they charge. Truly recommendable.
52 out of 59 users found this review to be helpful!
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Time Hosted: 1 to 2 years
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 31, 2009
Robin Kotcher ( robinkotcher@m... ) | These guys are AMAZING! I have never experienced such informative,
insightful, willing and friendly support ever! I have never had to wait for more than half an hour. someone always got back to me with a solution. Well done
77 out of 85 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 28, 2009
Elma Federar ( elmafed.26@h... ) | I have had a domain hosted by SuperGreen for some time and in that time I have contacted their customer support email address for advice. Their response times are beyond excellent and their quality of support is also extremely good. Very highly recommended company.
63 out of 66 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 26, 2009
Brendon Gibbs ( brendon_gibbs23@h... ) | Instant email support from technically competent operators, were happy to go out of their way to help me. Willing to customize server configuration to suit my needs.
SuperGreen Hosting have lightning fast support, absurdly low prices, fast servers... what more could you want?
69 out of 70 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 23, 2009
Claudia Rodrix ( rodrixjane@h... ) | SuperGreen Hosting provides excellent service and support, good web hosting features, fair price - been with them for 12 months and will be renewing soon.
98 out of 105 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 21, 2009
Vijay Seth ( vijayseth@h... ) | SuperGreen has to be the best webhost I've seen, it's basic to use but produces great looking pages. There's lots of good point and there's hardly any bad points to them. Over all it get my thumbs up.
60 out of 65 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
October 16, 2009
Kate Miller ( katemiller@y... ) | Good customer support
They reply tickets within a few minutes
They have EXCELLENT service in chat or in ticket, for everything whether it's Technical and Billing, I chat with them on any issue always with great service and patience. Extraordinary such good service to find. They have an instance account setup system.
85 out of 88 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
October 14, 2009
Anne Markos ( annem1978@y... ) | Support is pretty good. Excellent value pricing and servers quality uptime is very good. I will recommend this web hosting company.
63 out of 65 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 9, 2009
Quasim Haider ( quasim_haider@y... ) | My previous hosting company shut their business without any warning, so I was looking for a quick migration. SuperGreen Hosting's Support responded to my e-mail within 10 minutes.
They set my account up immediately. They sent a second e-mail saying there should be no problem in getting all my sites up and running on the same day if I needed to, and they actually did it. I am highly impressed by their prompt service.
84 out of 94 users found this review to be helpful!
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Time Hosted: 1 to 2 years
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 8, 2009
Harish Dey ( harish.dey1979@g... ) | Reliable servers, good communication when you need it and they respond to email!
I use SuperGreen Hosting for a number of sites designed for use by small charities and organisations for the last few years and have been very happy with their quality of service to date.
They are helpful, upfront, honest and good value for money.
57 out of 64 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 2, 2009
Anthony Williams ( anthonywilliams@g... ) | SuperGreen Hosting is a trustworthy hosting company to be with. They offer all aspects of web hosting. I have a real good working experience with them so far. They solved all my technical queries politely. Customer service is wonderful.
57 out of 60 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
September 26, 2009
Keith Parker ( keithparker@h... ) | Great control panel makes site design and maintainance simple and enjoyable.
No problems with any of the sites I run. Excellent cPanel and the support is always quick and helpful.
84 out of 88 users found this review to be helpful!
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Time Hosted: 1 to 2 years
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
September 24, 2009
David Stevanson ( davids326@g... ) | Highly recommended, Hosting plan to suit your needs.
Nice friendly helpful contacts. Will be renewing with SuperGreen again this year.
73 out of 74 users found this review to be helpful!
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Time Hosted: 1 to 2 years
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
September 22, 2009
Ken Warne ( kenwarne1970@g... ) | Having been fed up with another company for a while, I stumbled across SuperGreenHosting. What a find! Excellent customer service which supports reliable and fast technology.
In a world wide web of hosting companies, these guys stand out.
72 out of 74 users found this review to be helpful!
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Time Hosted: 3 to 6 months
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
September 18, 2009
Mark D'costa ( -no email- ) | They are doing a fantastic job with a new customer like me. I'm not that familiar with website technical terms but SuperGreen’s support team is guiding me very well. Very quick response time.
65 out of 74 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
September 16, 2009
Scott Paul ( scottpaul_18@y... ) | First I thought, that it must be impossible to offer professional hosting and support for those prices, but so far I am really surprised at server speed and quality of support by SuperGreenhosting.com. Highly recommended.
66 out of 67 users found this review to be helpful!
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Time Hosted: 1 to 3 months
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
July 27, 2009
-anonymous- ( -no email- ) | Switch webhosts, for price and to be "green" Huge mistake!
Customer service is a joke & emails are ignored. You can't cancel via phone. My emails sent to them to cancel have not been responded to.
Oh and the biggest mistake? Thinking I would go "green" only to have all of our files switched to JustHost.com without any explanation or our consent.
74 out of 78 users found this review to be helpful!
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Unfortunately by posting your feedback as an anonymous user I am not given a fair chance to respond to your review. Please let me assure you that we do not ignore customers emails, in fact we aim to answer all emails within 30 minutes. If possible I ask that you email me or respond to this with your details so I may investigate further, there has to be a reasonable explanation into why you say you did not receive responses from our staff.
In regards to cancellation over the phone, it is [...] -- supergreenhosting.com representative |
Time Hosted: under 1 month.
June 8, 2009
Nick Fairhead ( -no email- ) | I am new to having my own webiste, and SuperGreenHosting's website made things easy and cost effective. I also selected super green because of their consciousness toward energy conservation and green source energy.
102 out of 110 users found this review to be helpful!
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Time Hosted: under 1 month.
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 4, 2009
Jeremy Edsall ( haycrosshollow@v... ) | Recently signed up for two domains with Super Green, everything was done quickly and efficiently, I was able to get my sites uploaded quckly using Super Greens easy to use control panel. So far so good. The prices for hosting with free domain set up was right in line with what other top providers are offering and there is a nice selection of additional services at reasonable prices.
51 out of 52 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 2, 2009
sheri mora ( design@c... ) | all is good, customer service responds quickly, lots of included features I need to become more familiar with. Several email options that I also need to get more familiar with. Site becomes availalbe almost instantly after signing up!
88 out of 93 users found this review to be helpful!
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Time Hosted: under 1 month.
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 2, 2009
Barry Sofferman ( techknowls@g... ) | Quick set up, I was up and running in no time. No complaints at this time...customer service is responsive and helpful
55 out of 59 users found this review to be helpful!
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Time Hosted: under 1 month.
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 1, 2009
hassan hamdan ( m.zero@y... ) | supergreenhosting So far the best hosting deal with them with the science has dealt with many companies, but here a special technical support and fast servers, and I thank them for this great effort for the convenience of their client
86 out of 95 users found this review to be helpful!
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Time Hosted: 1 to 3 months
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 1, 2009
Shawn Matthew Smith ( 247smith@g... ) | Super Green is a great hosting company! New accounts activate in minutes not hours like other hosting companies. Support is great too. Never had a problem getting a response to a question. They will even help fix website issues, and that is important to me as I am kind of a newbie to websites. Ussually takes a 10 minutes or less to get a repsonse. I would definately recomemend them to anyone wanting a first class hosting company.
61 out of 63 users found this review to be helpful!
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Time Hosted: under 1 month.
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | |
June 1, 2009
Heidi Hafner-O'Connor ( heidi.hafner@f... ) | The set up experience was seamless. Customer service reps picked up the phone on the first call, and there were few ,if any, gimmicky add-ons for one to sort through as with most hosts. Best of all, it has a "green" mission, just like our company.
92 out of 95 users found this review to be helpful!
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Time Hosted: under 1 month.
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 1, 2009
Sheryl Cotton ( sheryl@e... ) | I have just signed on with Super Green, but what I have seen so far, I like.
62 out of 69 users found this review to be helpful!
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Time Hosted: under 1 month.
| Super Green Rating | | | Features | | | Cost | | | Customer Relation | |
June 1, 2009
Tanya Travis ( dlsystems100@g... ) | Because I am a novice at web design and have not officially launched my website I have appreciated the customer support and communication. I selected super green because of their consciousness about energy conservation and green source energy.
72 out of 75 users found this review to be helpful!
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