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This ThePlanet review mainly cover a general impression of theplanet.com product features like reliability and customer support, data center, price & more. Brand listed since 2007.

Review

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theplanet.com
The Planet
1333 Stemmons Freeway, Ste #110
Dallas, TX 75207
US
Phone: +1 214 782 7800
Fax: +1 214 782 7801
Page Rank7


theplanet.com overview

About The Planet
The Planet is the worldwide leader in IT Hosting. From dedicated servers to enterprise class managed hosting, The Planet gives you the power to choose the right combination of dedicated server technology and managed hosting services enabling you to successfully grow your businesses.

At The Planet we provide you with the power to choose the right IT infrastructure and levels of managed service for your business. Whether you're looking to save money by self-managing your IT environment, supplementing your team with tailored management services or even fully outsourcing the management of your hosted environment, The Planet has the right solution for you.

Unlike other hosting providers, The Planet gives you the power to choose the precise combination of technology infrastructure and services you need to compete more effectively and successfully grow your business.

The Planet offers a seamless spectrum of hosted IT infrastructure and managed services. From self-managed Planet Alpha dedicated servers, to advanced service modules, up to fully managed hosting services from Planet Northstar Managed Hosting, you get a complete range of choices to fit your business IT needs.

If you're looking to reduce hosting expense, The Planet offers Planet Alpha Dedicated Servers.

You may want to supplement your technical staff with tailored management services. We offer you the option to choose any of our Alpha Advanced Services to your Planet Alpha dedicated servers. With Alpha Advanced Services, you purchase only the management services you require, which allows you the option to design the optimal management package for your business.

For the highest, most comprehensive level of management, we provide Planet Northstar Managed Hosting. This premium, managed hosting solution allows you to focus on your business by outsourcing your hosting infrastructure to our dedicated team of certified experts.
Whether you use your own IT and hosting experts or ours, The Planet always provides a world-class hosting infrastructure:

* Multiple State-of-the-Art, SAS 70 Type II Certified Data Centers
* Industry-Leading Network Speed and Bandwidth Capacity
* State-of-the-art Network Operations Center
* Customer-Centric Support Structures
* Multiple-Layer Network Security Protection
* Proven, Experienced Management Team

The Product and service offerings include:

* Dedicated Servers
- 24/7 support -- Including phone and Web-based live support chat, remote "hands and eyes"
- Servers to fit your needs -- From single processor/single core servers, to dual processor/quad core - all reliable name-brand Dell servers
- Fast order provisioning --All servers available within 24 hours, "Ready To Go" servers available in under an hour
- Comprehensive storage options - support for a wide range of storage platforms from our scalable on-demand Storage Cloud to dedicated high performance direct attached storage (DAS) devices
- Firewalls, load balancers and complex custom configurations including Private and Virtual Racks available
- Backed by industry leading SLA - All servers have a 100% power and network guarantee

* Managed Dedicated Servers (Alpha Professional Managed Dedicated Servers)
- First-call resolution - Incidents assigned to premier support engineer who will manage it to completion, supported exclusively by certified engineers (RHCE, MCSE or CCNA)
- Server monitoring and reaction - server and application monitoring, custom escalation and response with monthly reporting
- Fully managed backup - All data backed up to high availability storage array, 24x7 monitoring and reaction of backup processes, daily incremental or differential backup
- 1-hour hardware replacement SLA - All Managed Dedicated Servers are guaranteed to have failed components replaced within 1-hour

* Managed Hosting - (Northstar Managed Hosting)
- 1-hour hardware replacement SLA with 15-minute critical incident response time - All Managed Hosting customers are guaranteed to premium support and response times
- Proactive dedicated support team delivering Anticipation AdvantageTM Methodology
+ Server monitoring and reaction - server and application monitoring, custom escalation and response with monthly reporting
+ Fully managed backup - All data backed up to high availability storage array, 24x7 monitoring and reaction of backup processes, daily incremental or differential backups
+ Ongoing security, vulnerability and patch management
+ Regular IT business and capacity planning
+ Comprehensive environment, policy and procedure documentation run book
+ Dedicated DBA services providing database management and optimization

* Colocation
- World-class SAS-70 Type II data center space available in Dallas Texas
- Ability to handle high power density requirements
- Support from single cabinets to custom cages
- Monitored physical security access 24x7 with multi-factor authentication required for access
- Remote "hands and eyes" services available
- Wide variety of support-on-demand options
- Leverage The Planet's industry leading network of utilize your own dedicated lease lines
Website research for The Planet on June 26, 2011 by WebHostingTop

Promotions

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Website Products

Linux - Shared PriceWeb Space TransferDate updateSetup fee
P2800SL: Valued-Priced SCSI $249.00/mo 40000 mb2000 gb Oct 2008 free
P2800: Entry Level Value $249.00/mo 163840 mb2000 gb Oct 2008 free
P2800SD: Affordable SCSI $269.00/mo 40000 mb2000 gb Oct 2008 free
P2800RX: Storage Power House $399.00/mo 1024000 mb2000 gb Oct 2008 free

Web services stats

[provided by paid service from Alexa Web Information Service]
Contact information is managed by theplanet at theplanet dot com[login]
Last update: 2011-06-26 19:08:50 GMT
Owner:The Planet Internet Services, Inc.
Web Site TitleDedicated Servers & Web Hosting | Managed Web Hosting Services | The Planet
Website DescriptionFrom cloud computing to on-demand Dedicated Servers and Managed Hosting, SoftLayer provides automated hosting services for any application and enterprise.

The Planet is web hosting company targeted for countries: United States Minor Outlying Islands
Statistics
Site in business since11-Mar-1999
Links to the site6253
Alexa Popularity Rank787 (1 best)
Site languageen
Details for www.theplanet.com website
Website Name Servers (DNS)MX::mx101.softlayer.com:66.228.118.25
theplanet.com:70.87.6.117
ns2.softlayer.net:2607:f0d0:0:15:2::1
ns2.theplanet.com:207.218.223.162
ns1.softlayer.net:2607:f0d0:0:15:1::1
ns1.theplanet.com:207.218.247.135
Server SoftwareApache
Website IP70.87.6.117
IP Location:Country/State/CityUnited states / Texas / Dallas [See Hosting in United States ]

theplanet.com traffic Reach per milion
The Planet traffic Reach per milion
theplanet.com daily traffic Rank trend
The Planet daily traffic Rank trend
theplanet.com daily PageViews per milion
The Planet daily PageViews per milion

Customer testimonials

John Poncy - venali.com
Dave Macli - djbooth.net
Helder Conde - atitude.com.br

News

Dallas Data Center Partners with The Planet - Company to provide colocation services from its Plano, Texas, D7 data center to Dallas Data Center customers who require less than a full server cabinet.

The Planet, a privately held dedicated hosting company, yesterday announced that Dallas Data Center, a provider of managed hosting, virtualization, business continuity and cloud computing, is the company's newest referral partner, and joins its portfolio of referral agents within the Partner Plus program. The company avers that through the partnership, it provides colocation services from its wholly owned Plano, Texas, D7 data center to Dallas Data Center customers who require less than a full server cabinet.

It explains that Dallas Data Center specializes in colocation, managed hosting, virtualization, disaster recovery and cloud computing. Its Colo By The U line of business is flexible and scalable, and allows customers to house their equipment in a secure data center without minimum cabinet-size constraints. Customers can start small and expand their technology footprint as they grow, while paying only for the cabinet space required. The company adds that more information on its Partner Plus Referral Program can be found at http://www.theplanet.com/partners.

"Company data, from customer and financial information to strategic databases, is the lifeblood of any business," said Drew Jenkins, Channel Sales Manager for The Planet. "As more companies worry about how to secure that data, they look to providers like The Planet that offer data centers with 24/7 protection and redundant power. By partnering with Dallas Data Center, we're able to offer these benefits to an even broader set of customers."

"Many businesses want to manage their own IT environments, and recognize that office closets or servers under desks are no place for critical company data," said Tim Freeze, CEO of Dallas Data Center. "Colo By The U caters to customers who are tech-savvy enough to manage their own servers, but may not have enough hardware to fill an entire cabinet. We chose The Planet as our partner to deliver our services, and our customers reap the benefits of a world-class data center that provides 100 percent uptime and a robust network, all within a cost-effective model."
[ ... search all theplanet.com news ]

Social Networks


Domains trend

DateTotal Domains [Estimated only]Situation [Gain domains or Loss domains]
May 21, 201256762-358
May 14, 201257120-383
May 7, 201257503-265
April 30, 201257768-334
April 23, 201258102-7019
Brief overview of few months from previous years
December 26, 201165121-719
December 19, 201165840-36184
December 27, 2010102024-109
December 20, 2010102133+12286
December 28, 200989847-92
December 21, 200989939 

Customer Ratings

The quick stats of The Planet ranks shows a note average of 0.8 out of 3 opinions and price range $249 - $399.
As customer/visitor you can rate this provider. If you are part of support, you can respond to these theplanet.com reviews by login as company or registering a free account!

Time Hosted: 2 to 3 years
The Planet Rating★½☆☆☆
ThePlanet Features★★★☆☆
ThePlanet Cost★½☆☆☆
ThePlanet Customer Relation★☆☆☆☆
ThePlanet Control Panel★½☆☆☆

April 15, 2010
Lee Hill ( -no email- )
My review of the "Duh Planet" is based upon several years of experience with company as a NorthStar client. This plan was designed to act as the ideal B2B surrogate to SMB Hosting resellers and In-house support infrastructures direct to businesses, huh . . . wow! Sound too good to be true? It is! Not only did these guyz fail miserably - canceling more than half of their scheduled Report Meetings with our Team, EVEN WORSE - they ran multiple unauthorized charges on a "One-Time / Per Incident" [...]
64 out of 66 users found this review to be helpful!
Did you find this opinion useful? YES / NO

theplanet.com support can respond to this low rated customer complaint.
Time Hosted: over 3 years
The Planet Rating½☆☆☆☆
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

March 27, 2010
Thomas ( tchi@c... )
Order a new Redhat server dedicated server on 3/24. the sales person forgot to add panel. create ticket on 3/25. nothing is done until 3/26. waited all day 3/26, finally they told me that can't get the server to install properly. they start charging from the date i ordered. 3 days later, they still can't get the server up. Don't trust these people at the planet. If they can't setup a new server, don't expect they can keep your server up in the long run. I have a windows server with them [...]
73 out of 80 users found this review to be helpful!
Did you find this opinion useful? YES / NO

theplanet.com support can respond to this negative customer complaint.
Time Hosted: under 1 month.
The Planet Rating½☆☆☆☆
Features★★½☆☆
Cost★★½☆☆
Customer Relation½☆☆☆☆
Control Panel★★½☆☆

August 19, 2009
Paul Kruger ( pck@p... )
I terminated my account while in the process of setting up. ThePlanet only partially set up the server I ordered. They set up other than what I told my sales person I needed. I had asked for a managed server and received a decent price. I faxed some special needs for setup in advance. I faxed a ONE_TIME credit card authorization with a specific expiration date and written instructions that the data was not to be entered into any database.

They pretty much ignored everything I indicated I [...]

67 out of 71 users found this review to be helpful!
Did you find this opinion useful? YES / NO

theplanet.com support can respond to this negative customer complaint.
These ThePlanet testimonial(s) and rating(s) are the subjective opinion of our visitors and not of web-hosting-top.com staff.
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