WebHostingTop » Providers » thinkhost.com This ThinkHost review mainly cover a general impression of thinkhost.com product features like reliability and customer support, data center, price & more. Brand listed since 2005.
Think Host
3848 SE Division, Suite 364
Portland, OR 97202
US
Phone: +1 775 981 9010
Fax: +1 775 981 9008 |
|
thinkhost.com overviewAbout Think HostThinkHost – The progressive web hosting company
ThinkHost was founded in 1999 with a revolutionary new concept: high-quality web hosting services, powered by 100% renewable energy.
Today, ThinkHost is a leader in environmentally friendly web hosting. We specialize in extremely reliable, well-supported hosting solutions for non-profits, community groups, and small and medium sized businesses, worldwide.
We’re successful because we walk our talk. We’ve grown by encouraging feedback from our clients—and then acting on it, in line with our unwavering vision of environmental sustainability and social change. This approach has seen like-minded people from all over the world joining us, not just for our excellent standard of hosting, but also because they want to participate in the good that we do.
Technology savvy
Green doesn’t have to mean funky. ThinkHost has a reputation for technology leadership. Our services are backed by a world-class outsourced network and a global team of dedicated, highly skilled support engineers. We provide solid support for all leading Web technologies, such as PHP, MySQL, Microsoft FrontPage and PERL, and we’re one of the few hosts who offer access to your account via SSH.We provide many Apache modules such as mod_alias and mod_rewrite, plus full .htaccess control. Add to all this powerful tools such as phpMyAdmin and secure web mail; and you have one of the most flexible hosting packages around.
Reliability
Housed on high-performance Unix-based servers, in secure world-class data centers, with UPS backup power, backup generators, and N+1 redundant HVAC systems, our services—and your business—are safe. Our server up time is 100%, guaranteed. So your mission critical data and services are immediately accessible, all the time.
Social responsibility
ThinkHost’s mission extends to service in the real world. So we offer discounted web hosting to a number of non-profit community-based organizations and progressive companies. On top of that, we offer free hosting for selected USA-based community groups focused on peace, environment or social justice.
Committment to the environment
We believe business excellence can be combined with care of the planet. So all our hosting plans are 100% wind/solar powered. Added to that, most of our team members "telecommute", saving thousands of gallons of fuel annually. We use little in the way of paper, as data is stored electronically. Most of our staff use notebook computers and low wattage lighting,reducing electricity requirements. Learn more about our commitment to a green future in our social change section.
Green web hosting, wind & solar powered!
Our clients have the added peace of mind that the company that hosts their web sites is powered by 100% renewable energy - a solar and wind power mix. Every hosting plan we offer is covered under our carbon neutral green program, and at a price far less than you may have expected to pay.
Not just a marketing ploy
We take our commitment to the environment and efforts to minimize any negative impact our web hosting business makes on planet Earth very seriously.
Did you know...
"The energy consumed by data center servers and related infrastructure equipment in the United States & worldwide doubled between 2000 and 2005.. the electricity consumption for data center servers in 2005 was equivalent to 14 power plants" Read more
... another good reason to choose ThinkHost as your host. We're powered by wind & solar derived electricity!
Special - Free setup and your first 2 months free
get your coupon code here and go carbon neutral!
New! Tree planting program!
ThinkHost has just kicked off another environmental initiative - a tree planting program! We arrange to have a tree planted for each of our clients! Learn more
Becoming 100% renewable energy powered was a big step for our company. Although one of our data centers was already powered partially by wind, we sponsor many green/ progressive groups and a couple of our offices were already powered by solar and wind energy energy - we wanted to do more, to become fully carbon neutral.
Becoming 100% renewable energy powered
Due to our infrastructure and geographical distribution, we couldn't install solar panels or construct a few wind turbines outside. It's also incredibly expensive. So, what to do? We weren't going to give up in our goals of becoming a very "green" web hosting service and we also didn't want to pass on extra costs associated with going greener to our clients!
Through an extensive audit, we calculated the electricity usage of our servers and staff offices, then purchased the necessary wind and solar green energy tags. There are a number of nationally accredited alternative energy providers around that provide certificates. They are the experts at generating green power; our specialty is web hosting. By not having to concern ourselves with the actual generation of renewable energy, it allows us focus more on our hosting technology and client care.
We only purchase tags that have been certified by Green-e; the nation's leading independent certification and verification program for renewable energy
By purchasing the green certificates (90% wind/10% solar), the electricity generated by these sources isn't routed directly into our various premises. We still pay all our bills as per usual to our regular providers - but for every X kilowatts worth of green energy tags purchased, X kilowatts less electricity is fed into the grid via non-renewable means. The solar/wind generated electricity we purchased simply goes into the grid, in our case, Portland's. Still, the result is the same - carbon neutral web hosting.
Thinking earth friendly web hosting? ThinkHost!
Take the first step in becoming a environmentally conscious, carbon neutral online business and host with ThinkHost! As mentioned, every green web hosting plan we offer is powered by a wind/solar mix of electricity.
Once you are hosted with us, flaunt this fact - we can supply you with text links, banners or buttons. Consumers are awakening to the fact that we can't keep taking from planet Earth and give nothing back except for pollution. Your clients will applaud you for your efforts!
Green power beyond your web site
After your web site and associated online services are environmentally friendly, consider other aspects of your business - your offices and factories. When you purchase green energy certificates, you can usually choose which type of renewable energy you'd like - wind, biomass, landfill gas, solar. The cost is the value over and above normal electricity rates. While it's a little more expensive, we really believe it's worth the cost, not only in terms of benefit to the environment, but your clients will see you as a leader in resolving some of the most serious issues that face humanity today.
The more of us who choose this path, the quicker that price per kilowatt of renewable energy should also drop, making green certificates cheaper. If enough of us demand green power, it will become the standard rather than the exception. We can all choose to be a part of the problem or part of the carbon neutral solution.
By hosting with ThinkHost, you are taking that extra step in being a part of the solution and we look forward to welcoming your company as a client! Select an earth friendly web hosting plan and join us today!
Reliable Network
Our goal is complete customer satisfaction. To accomplish this, we outsource our network connectivity and maintenance issues to world class data centers, and focus on our specialty -- server administration and customer support.
We are housed in data centers in Texas and Canada that utilize connections to multiple backbones to ensure that data reaches the end-user in the fastest, most efficient manner possible.
Our servers are fed with conditioned UPS power that allows them to run uninterrupted, even in the unlikely event of a total power outage. In the event of an extended power outage, on-site diesel generators can run indefinitely.
With providers and 3rd party services that are constantly monitoring our servers, and adding network connectivity and new routes in an effort to make sure content is delivered efficiently, our network receives superb stability and reliability.
Solid Hardware
As a true leader in the web hosting industry, ThinkHost started with, and still employs, a different approach to dealing with growth. We invented our Hosting Genius program, which allows us to maintain the highest level of reliability and security, while keeping our maintenance and upkeep costs low. This allows us to offer a high level of quality and reliability at very reasonable prices.
Our approach is very simple - instead of constantly acquiring additional servers, which would prevent us from quickly rolling out software updates and security patches, we simply upgrade and expand a very small server farm of custom-configured servers as our needs grow.
Athena
CPU: Dual Core Dual Xeon 3.0GHz
RAM: 4 GB
OS: FreeBSD 7.x
Plato
CPU: Pentium 4 2.8GHz
RAM: 1 GB
OS FreeBSD 5.x
Socrates
CPU: Pentium 4 2.8GHz
RAM: 2 GB
OS: FreeBSD 5.x
Zeno
CPU: Dual Core Dual Xeon 3.0GHz
RAM: 4 GB
OS: FreeBSD 7.x
Mail servers
CPU: Celeron 2.4 Ghz
RAM: 1 GB Hynix DDR 266 ECC
OS: FreeBSD
The memory and disk space capacities of our servers are monitored around the clock, and expanded as the need arises. The same automatic monitoring also keeps a constant watch on all processes running on the system to minimize the risk of any single site can pulling the entire server down.Website research for Think Host on June 26, 2011 by WebHostingTop | ThinkHost Discounts, Coupons & Promotions | Valid until |
|---|
| WebHosting Coupon: pine_7601d095 , $40 off new orders. | No time limit provided! | | Hosting coupon: oak_7601d095 , $30 off new orders. | No time limit provided! | | Coupon code: THINKIN6 , $20 off account creation, | No time limit provided! | | $20 off account creation, coupon code: THL1433 | No time limit provided! |
|
| Linux - Shared | Price | Web Space | Transfer | Date update | Setup fee |
|---|
| ThinkHost - The Plan II | $7.95/mo | 102400 mb | 1000 gb | Mar 2009 | free |
[provided by paid service from Alexa Web Information Service]Contact information is managed by chrislarson(at)thinkhost(dot)com[login]
Last update: 2011-06-26 19:05:40 GMT | | Owner: | ThinkHost, Inc. | | Web Site Title | Green web hosting - earth friendly solar powered and wind energy | | Website Description | Microsoft , PHP and MySQL web hosting powered by green solar power and wind energy - the progressive, earth friendly web hosting company | | Statistics | | Site in business since | 25-Feb-2000 | | Links to the site | 1041 | | Alexa Popularity Rank | 379961 (1 best) | | Site language | en | | Details for www.thinkhost.com website | | Website Name Servers (DNS) | MX::mailfarm.thinkhost.com:216.55.154.163
thinkhost.com:66.36.247.90
ns1.dreamhost.com:66.33.206.206
ns2.dreamhost.com:208.96.10.221
ns3.dreamhost.com:66.33.216.216
| | Server Software | Apache|PHP/5.2.8 | | Website IP | 66.36.247.90 | | IP Location:Country/State/City | United states / Washington / Seattle [See Hosting in United States ] |
thinkhost.com traffic Reach per milion
 | thinkhost.com daily traffic Rank trend
 | thinkhost.com daily PageViews per milion
 |
WireIE Offers IT Carbon Offsets - Telecommunication solutions provider WireIE Holdings International (wireie.com) has partnered with carbon offset provider Carbonzero (carbonzero.ca) to help Canadian IT firms reduce carbon emissions by monitoring and selling carbon offsets. According to Friday announcement by WireIE, which provides carbon-reduction education and solutions to the communications industry, will be partnering with Toronto-based Carbonzero to allow corporations to buy carbon offsets to neutralize unavoidable greenhouse gas emissions. Investment in Carbonzero offsets contribute to projects that reduce carbon emissions, according to the company. These projects either replace fossil fuels with renewable energy sources such as wind or solar, or otherwise reduce fossil fuel emissions altogether. "This alliance allows telecoms to realize a significant financial benefit, while reducing emissions," WireIE President and chief executive officer Robert Barlow. "WireIE's technology will bring a regular stream of offset inventory to Carbonzero to sell, and give telecoms the tools for quantifying, managing, and reducing their greenhouse gases," said Kate Holloway, CEO of Carbonzero. WireIE, based in a Toronto suburb, is involved in finding energy-efficient solutions for companies to shift away from traditional technologies, but will rely on Carbonzero offsets when no solution is possible. However, some environmentalists contend that carbon offsets merely allow companies to write a cheque to market itself as "Green," because carbon offsets often lack clear standards or assurance they are reducing carbon. As a third-party, Carbonzero's participation adds some validity to carbon offsets. Carbonzero has also provides energy and pollution management services, and has helped set the industry standards for measuring emissions since 2006. In April, managed hosting provider Logicworks (logicworks.net) launched its carbon offset program through independent offset retailer TerraPass (terrapass.com). Companies like ThinkHost (thinkhost.com) have let customers decide if they want the hosting energy they use offset by offering carbon offset purchasing for their premium accounts. These programs have followed the example of the Pacific Gas and Electric Company (pge.com) and Dell (dell.com), which have established voluntary carbon offset programs for customers. [ ... search all thinkhost.com news ]  No official account on Twitter yet!  No official account on Facebook yet!  No official account on Linkedin yet!  No official Blog yet!  No official Forum yet! | Date | Total Domains [Estimated only] | Situation [Gain domains or Loss domains] |
|---|
| April 30, 2012 | 1235 | -16 | | April 23, 2012 | 1251 | = 0 | | April 16, 2012 | 1251 | -3 | | April 9, 2012 | 1254 | -4 | | April 2, 2012 | 1258 | -114 | | Brief overview of few months from previous years | | December 26, 2011 | 1372 | -9 | | December 19, 2011 | 1381 | -637 | | December 27, 2010 | 2018 | -4 | | December 20, 2010 | 2022 | -1127 | | December 28, 2009 | 3149 | -21 | | December 21, 2009 | 3170 | |
|
The quick stats of Think Host ranks shows a note average of 0.6 out of 18 opinions and price range $7.95 - $7.95. As customer/visitor you can rate this provider. If you are part of support, you can respond to these thinkhost.com reviews by login as company or registering a free account! Time Hosted: over 3 years
| Think Host Rating |   | | ThinkHost Features |  | | ThinkHost Cost | | | ThinkHost Customer Relation | | | ThinkHost Control Panel | |
March 17, 2011
Dave ( 05temp@b... ) | The email system at thinkhost is nothing short of a disaster. They claim 99% uptime, but that doesn't acutally mean you will get your emails today. Every month or so, they have a massive delay, and every once in a while, I just can't get email even though I make no changes to Outlook.
Whether you check email with outlook or their web-based system, you are screwed.
They once had a nice, simple, web-based email system but the new one is awful. It occasionally crashes my laptop and it is [...]
91 out of 94 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: 1 to 2 years
| Think Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
November 13, 2010
Ray ( itisieclair@g... ) | My experience is similar to a previous poster Nancy
My daughter who encouraged me to take up a two year package with think host as it was claimed by them they were a green company and set up a 2 year package for me!
The two year package was paid out of my then active company account.
During this time we never used Think Host once not even attempted to put up a site.
My company mainly based in real estate went into free fall and subsequently closed.
fast forward two years.
Think [...]
78 out of 86 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: 3 to 6 months
September 21, 2010
N.Nyqvist ( -no email- ) | When I purchased a hosting packet with Think Host everything went very smoothly. I didn't have to deal much with the actual technical stuff as I had someone to help me build my site. But when I did have to look into it, I didn't find it very clear and easy to use (definately not for a beginner like me).
That said, service was always very quick and friendly when submitting a support ticket.
Now though, I decided to leave Think Host and I have been waiting for nearly 2 months (!!) to receive an [...]
1 out of 1 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: 1 to 2 years
| Think Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 1, 2010
Nancy ( nancyleighsmith@g... ) | I purchased (foolishly) a two-year term with ThinkHost, delighted to find what seemed like a green, innovative company. Instead, I found a confusing platform, and a template that was not as had been described - very limited. I was opening a new business, and lost patience with the lengthy "ticket" procedure and complete lack of direct customer service. They would not offer a refund. I obtained a new service, and now, two years later, they tried to charge my credit card again (thankfully, it had [...]
59 out of 63 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: over 3 years
| Think Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
August 28, 2010
-anonymous- ( -no email- ) | Reliability was always a bit spotty. But customer service used to be quite good. Not the case at all now. In fact, it's very bad now.
85 out of 86 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this low rated user complaint. | Time Hosted: 2 to 3 years
| Think Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
May 12, 2009
Zach Fried ( zachfried@h... ) | Thinkhost provided web hosting for nine websites that comprise my small business, primarily IT support and graphic design. From March thru June 2008, I submitted a total of 11 trouble tickets to their online support center, the majority for total failures for any sites to load.
The problem seemed to get better for awhile, then in early 2009 the downtimes returned, causing my clients to complain about their websites being down and losing significant business as a result of my website, the [...]
60 out of 69 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: 1 to 2 years
| Think Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
April 11, 2009
RG ( robertaccio@s... ) | Downtime for thinkhost servers is too high.
Although I experienced good service for the first year, the last six months, and particularly the last month, was horrible. I received notices from website monitoring services on a daily basis notifying me that the websites were not available. Although I notified Thinkhost, nothing was done to improve it.
I received complaints from customers about returned emails and website not available, or pages too slow to load. While they didn't do [...]
90 out of 96 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: 1 to 3 months
| Think Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
March 26, 2009
Host Scooter ( wrunicla@g... ) | First, Thinkhost and many other companies like them are about as green as a mothball. They aren't powered by any renewable energy source at all, they simply buy Green Tags or REC's to offset their carbon footprint. This whole green thing is just marketing. The offset market is a borderline scam in and of itself, but that's a whole nother story.
There are some clever damage control postings, mostly by affiliates and sites like thinkhost-sucks, but don't be snookered into the comparisons [...]
91 out of 96 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: under 1 month.
| Think Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
February 13, 2009
randal williams ( vendor@l... ) | thinkhost - think ponzi scheme
after only 1 hour of trying their control panel I asked for a refund - it was slow and looked like some dos interface from the early 90's.
the terms of service on their site claim a 14 day and an 120 day no questions asked guaranteed refund - now thinkhost has been hassling me for 2 months and won't even respond to the 120 day guarantee - their customer care is like the bermuda triangle - when you ask for a refund they control the closing process - set up [...]
101 out of 111 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: under 1 month.
| Think Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
January 22, 2009
Steve ( -no email- ) | I had high hopes for a Green host, but I guess windmills just don't provide enough power to keep the servers up. My site was frequently down and Thinkhost support kept promising me they were making improvements, I finally gave up on them and moved my sites 21 days after signing up and they would not refund my fees quoting their 14 day policy. But the only reason I hung around beyond 14 days was their ongoing promises to get things right. Alas, they never did, and then stiffed me on the fee. [...]
93 out of 95 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: under 1 month.
| Think Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
November 28, 2008
Yol ( web@b... ) | STAY AWAY FROM THINKHOST!!!!! THEY WILL RIP YOU OFF!!!!
Boy, how I wish I had read these reviews before... I also wanted a socially responsible company to host my sites and found Thinkhost. I signed up for an account, even though I thought it was weird to have an automatic script follow me and pester me with coupons and offers right from the first visit to their web site. So, anyway, I signed up for an account and quickly realized it was not a good company when their admin panel turned out to [...]
88 out of 97 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: under 1 month.
| Think Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 18, 2008
Harry ( hjw4@s... ) | DO NOT USE THINKHOST!!!
Like most people I signed up my client with thinkhost because I valued their socially-conscious low carbon footprint web hosting. If I had known the problems that would ensue, I never would have paid them any money. My story is really quite simple. Due to some technical issue, I never received a welcome email detailing how I could access the control panel, and Dns transfer fields, etc. I sent them a support ticket, which was my first clue that trouble was brewing. At [...]
72 out of 80 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: under 1 month.
| Think Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
July 31, 2008
seg ( info@m... ) | Don't be tempted, like we were, by the guarantee, bandwidth or storage, because if your experience was like ours, you won't be able to use any of them.
The control panel was from hell, if you could ever access it. Whenever we tried to login the servers would not respond. FTP was totally inadequate, like dial up on a cable modem. We even got a letter from the big boss, Vladislav Davidzon, making excuses for their recent poor performance. Say what?!?
Forget Solar, these guys must [...]
57 out of 64 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: under 1 month.
| Think Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 20, 2008
Bob Boardman ( -no email- ) | Stay away from these guys..... go anywhere else.
85 out of 91 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: under 1 month.
| Think Host Rating | | | Features | | | Customer Relation | | | Control Panel | |
June 19, 2008
Julie Adams ( infojulieadams@y... ) | THINKHOST - THINK AGAIN
We wanted to change to a "green" host but guess what? DON'T do THIS with THinkhost!!! Better to stick with the ones who have a good support center and services and then just buy trees to offset.
We have paid a 2 year contract with Thinkhost and when we wanted to transfer from our old hosting company we encountered the following:
1. we changed dns but we werent able to see the website; they didn't create the marinedream account in the hosting panel only after 3 [...]
68 out of 76 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: under 1 month.
| Think Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 18, 2008
Elizabeth ( -no email- ) | Two weeks ago I pre-paid for two years of hosting with ThinkHost. I am still unable to use those services, because their password reset dialog is broken. Tech support is ONLY through an online ticket system that can take between an hour and a day to get a response. After ten days of complaints they offered to add three months of free hosting on to my two years. I asked for a refund, based on their guarantee. They are not forthcoming on the refund. Now I can't get access with the new [...]
82 out of 84 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: over 3 years
| Think Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 8, 2008
sk ( -no email- ) | Unreal. I have never seen such terrible service. I am leaving this service (or lack thereof).
86 out of 98 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | Time Hosted: 6 mo. to 1 year
| Think Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
May 30, 2008
Tim ( webmaster@s... ) | I have been designing websites for over 10 years and the people I have designed sites for have used a variety of web hosts and I have to say that this is the absolute worst host I have ever had to deal with.
The website is down for hours at a time with no way to figure out why, no one to contact and if, by some miracle a support ticket actually makes it to their office, they deny everything and say everything is fine. Simply reboot your computer.
Their customer service is lacking in every [...]
61 out of 65 users found this review to be helpful!
Did you find this opinion useful? YES / NO
Support can respond to this negative customer complaint. | These ThinkHost customer review(s) and ranks are the subjective opinion of our visitors and not of web-hosting-top.com staff. Trademarks, logos & names are properties of their respective owners and protected by law. |
