Time Hosted: 6 mo. to 1 year
| UnderHost.us Rating |  | | UnderHost.us Features | | | UnderHost.us Cost | | | UnderHost.us Customer Relation | | | UnderHost.us Control Panel | |
November 14, 2011
Naurith ( naurith@b... ) | At the time of writing this review, I've been with them for 7 months, using "UnderOFFSHORE Shared" and what can I say? I'm more than happy with their services.
The initial setup took a little longer, but that's because of the time difference between countries and the fact that I purchased said service on a weekend. Their uptime is great, some people tend to abuse shared services which causes the sites under that server to collapse, but they get it fixed quickly and the best of it, is that [...]
51 out of 59 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| UnderHost.us Rating | | | Features | | | Cost |  | | Customer Relation | | | Control Panel | |
March 18, 2011
Eric ( manager@t... ) | I've had several other hosting services with less than satisfactory support. I have experienced great support, both online (chat) and by ticket (ALWAYS get someone to answer): they are professional, courteous AND (very important) they will actually OWN A PROBLEM UNTIL ITS RESOLVED, not just system related problems (which are few), but issues or configuration ideas on behalf of the client.
I've been gradually migrating ALL my hosted accounts over to UnderHost the past year, just have two [...]
66 out of 70 users found this review to be helpful!
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Time Hosted: under 1 month.
| UnderHost.us Rating |  | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
March 7, 2011
Miki ( downw@w... ) | "“Terrible support. Been waiting over a day and a half for my account to be setup. Nothing delivered, support ignores tickets. Took them 2 seconds to grab my money paypal and after over a day have not delivered my acount”"
same with me...and he destroy my site, destroy DB and everything... I'm sure that is fraud company. Stay away from Underhost
86 out of 89 users found this review to be helpful!
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Hello Dejan,
I was able to found your site from your reviews. First your right YOU ASKED us to restore the backup from your previous servers. Your backup was CORRUPTED so we we're not able to restore it properly, we even give you around 5 hours of advanced tech to be able to restore the corrupted data you provided, usually charged 15$/h
Finally a FULL REFUND has been issued for you since we we're not able to RESTORE your corrupted backup.
That's being said UnderHost was never able to [...] -- underhost.us representative |
Time Hosted: 1 to 2 years
| UnderHost.us Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
January 30, 2011
Alan O'brien ( phpautoblog@h... ) | This is the third hosting account I have set up with UnderHost. I keep coming back because of the outstanding customer service. I know very little about much of this IT stuff but anything i have ever had a question on I always get an answer immediately. Even if the rep does not know the answer he/she finds it for you in a matter of seconds. Their service has always been outstanding. Minor problems are promptly resolved. The support is easy to access.
56 out of 62 users found this review to be helpful!
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Time Hosted: 6 mo. to 1 year
| UnderHost.us Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
January 25, 2011
James Eddie ( ServerServ@G... ) | I Have been with UnderHost for almost 1 whole year, their service and support is fast and helpful, I am not so keen on their billing and sales department though, their network is fast and flawless, our websites load fast.
At the moment though, my website is currently suspended, and the reason is overdue on payment when I'm paid until the 5th month of 2011.
94 out of 104 users found this review to be helpful!
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Time Hosted: under 1 month.
| UnderHost.us Rating | | | Features | | | Cost | | | Customer Relation | |
October 23, 2010
Fry ( nufaman@g... ) | Terrible support. Been waiting over a day and a half for my account to be setup. Nothing delivered, support ignores tickets. Took them 2 seconds to grab my money paypal and after over a day have not delivered my acount
97 out of 99 users found this review to be helpful!
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Hello,
As stated on every welcome email:
Setup Time:
During business hours: Typically Less than 6 hours.
Outside of business hours: Up to 24 hours.
In any case, we ask for up to 48 hours.
Business Hour: 8H AM - 6H PM (EST)
That's said you never used our support system since the account was never created and refunded.
Have a nice day!
UnderHost Staff -- underhost.us representative |
Time Hosted: 6 mo. to 1 year
| UnderHost.us Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
February 22, 2010
K.O ( -no email- ) | After going through a lot of different hosts and being removed from them due to the content of my site, i finally found underhost and i have never looked back.
Right from day 1 the service has simply been top notch, price is excellent and most of all support tickets are replied time in a timely manner.
Some downtime does occur, however problems are normally rectified pretty quick and are infrequent.
Overall this is definitely a good hosting company to look into, service, quality and [...]
62 out of 65 users found this review to be helpful!
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Time Hosted: 1 to 2 years
| UnderHost.us Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
February 5, 2010
Thomas Berker ( sence@i... ) | UnderHost is fantastic. Since the time I hook up with them I have no reason to fear at all. Their are 24/7 online is real and their support services is fantastic. Their Affiliate program is superb, Infact they are a blessing to the online community. Keep on with the good work.
64 out of 69 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: under 1 month.
| UnderHost.us Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
November 10, 2009
Benzo ( benzoman@e... ) | I recently came back after selling off my sites. I just want to say I think they may still be the best available! Everything seems to be done instantly. Customer service cannot be better. It's the BEST!
Whenever I have a question, someone is quickly answering it. When I mess things up, someone quickly fixes the mess up.
Up time rivals anyone. They always let you know what's going on if there is a downtime or before if they know it's going to happen. They always adjust your price based on the [...]
85 out of 92 users found this review to be helpful!
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Time Hosted: 3 to 6 months
| UnderHost.us Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 11, 2009
Maneesh Patnayak ( realhq.net@r... ) | its a superb offshore host. remains uptime. cheap affordable prices, gud service. i have joined this host after listning from my friends and they told much about it. its a gud host. those who want an offhore hosting can try it. best offshore hosting for sure.
92 out of 103 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: 1 to 3 months
| UnderHost.us Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
September 17, 2009
3rok3n ( saimsafdar@h... ) | Hello,
I run a few webistes and i have experienced many onshore and offshore hosts. But i wasn't satisfies with their service. I have been hosted with underhost for 3 months and im very much satisfied, their service is great, the support is awesome. I can say they know how to keep customers. And i would highly recommmend them.
Thanks,
61 out of 63 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: 2 to 3 years
| UnderHost.us Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
July 30, 2009
Sam ( -no email- ) | I've been a client of Underhost for over 2 years now and I have to say it's the best hosting company I've run accross so far. Cost is cheap for the features provided, customer support is fast and helpful and they allow for adult websites, which is rare at that price.
All in all, I have no problem recommending this company, 2 thumbs up.
64 out of 70 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: 1 to 3 months
| UnderHost.us Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 14, 2009
Chris M ( benzoman@e... ) | I've been a UnderHost Customer for a little while now. I've set-up a few sites on their servers and have to say they have the fastest and the best customer support I've ever seen. They are better than any local mom and pop shop I know of. They care, and are very understanding. Even when they are busy as hell they try to take the time to help, even when you get upset with them they remain courteous and polite. Helping more than some "best friends" would.
My hats off to the service overall! I [...]
99 out of 105 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: 1 to 3 months
| UnderHost.us Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 11, 2009
wilfredo ( mad_dog_boricua@h... ) | well i have bee on alot of host and this one for sure its the best i can say the best tech exp,best uptime,and best price they are great servers at great price and y recoment it
customer support - this people help you on time and never let you down
i think i will host with this guys for a long time hehehe
95 out of 98 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: 6 mo. to 1 year
| UnderHost.us Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
May 31, 2009
Sieu Noopy ( hoangtuanlinh@h... ) | First of all, there is no such thing as a "perfect" web hosting provider. However, UnderHost comes very close to perfection.
I have used about 7 others in the past 5 years, and none compares in overall performance, quality and satisfaction. My previous was iPowerweb, which is also good, but not quite as good as UnderHost.
Currently I am hosting 3 domains with UnderHost, and I recommend them very highly to others I know who are searching for a reliable provider.
Their customer support [...]
65 out of 71 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: 1 to 2 years
| UnderHost.us Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
May 26, 2009
JohnnieJames ( bshot00.98@g... ) | I have to say underhost.us have been a revelation and a pleasure to host with. From the day I switched my hosting to them they have helped me. They assisted me transfer and upload my website and domain and any small problem their tech team have assisted with.
I run my website myself and am not the most technical. So having the just host tech team there to help has been great.
For the money you can’t go wrong, top hosting service.
92 out of 97 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: 1 to 3 months
| UnderHost.us Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
May 15, 2009
princen ( powerstreet@l... ) | underhost is the best hosting that I know, the service after sale is very quick and corresponds well in our need.... Thank you
81 out of 87 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: 3 to 6 months
| UnderHost.us Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
May 15, 2009
Mathieu Lampron ( mathieu.lampron@t... ) | UnderHost have been a really impressive host so far, I'm new to web hosting and all my questions have been answered quickly and simply so I can understand and don't then need to ask more. The features are really impressive too as they do provide you with everything you could possibly need to build your site.
57 out of 61 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: under 1 month.
| UnderHost.us Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
May 3, 2009
Jon ( tankpka@g... ) | I was surprised at this.. I am looking for places to buy, and this wasn't my first choice, altus was but it wouldn't let me pay, but now I am happy I chose underhost since its cheap, reliable and the customer service is excellent. My hosting was also set up in less then 1 hour INCLUDING the domain!!
81 out of 84 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: 1 to 3 months
| UnderHost.us Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
March 31, 2009
jSharing ( webmaster@j... ) | 1. Great customer support.
All my requests have done just for under hour.
2. It'll better if have some special config server that working correct for Joomla (default ownership should be cpanel user not 99)
By myself i strongly suggest this provider.
My current website: http://jsharing.com
is perfect working on Semi Dedicated of UnderHost
59 out of 69 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: 1 to 2 years
| UnderHost.us Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
February 17, 2009
Luc Theriault ( admin@i... ) | Well Ive been with UnderHost for a while now. Its going great. Excellent support. Great up time! Would definatly reccomend to all.
53 out of 60 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: 6 mo. to 1 year
| UnderHost.us Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
December 19, 2008
Steve Wright ( umea.hc@g... ) | Really appreciated our business my warez site is hosted by us since 6 month with any problem.
78 out of 84 users found this review to be helpful!
Did you find this opinion useful? YES / NO |
Time Hosted: under 1 month.
| UnderHost.us Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
November 3, 2008
NiteOwl ( owls.hosting@g... ) | Level 3 Reseller
DNS problems from the beginning - whm threw errors on each and every account setup. 4 sites I host never had their DNS resolve to this host (one was still trying after 2 weeks).
They promise ALL resellers free billing software on their info page, yet when you ask about it you're told that's for the more expensive plan.
They fall back on their TOS (which are NOT online - page leads to something else) when refund is requested despite them knowing the problems you've been [...]
65 out of 78 users found this review to be helpful!
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Hello,
At multiple time, we responded to you via ticket we also asked your domain registrar credidential to work on your behalf since you where never be able to set the private nameservers on your registrar correctly.
All your support request was responded and give you the procedure how setup your nameservers even we asked to create them on your behalf.
The refund has been asked 19 days later, you can review our TOS we have nothing to hide. It's clearly stated on our terms of service [...] -- underhost.us representative |
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