General Impression
Volusion Then and NowKevin Sproles started coding and designing websites because it was his passion, and that passion quickly grew into a service. Out of the hundred clients he soon acquired, most started to request the same feature- a shopping cart. Shopping cart software was in its beginning stages and always up for a challenge, Kevin took on the endeavor. With very little money and a great deal of perseverance, he started coding shopping cart software and has yet to stop! This motivation has led to several awards, including BusinessWeek's "Best 25 Entrepreneurs under 25."
Shortly after Volusion's creation in 1999, an important member joined the team. After choosing to leave a successful career at Dell, where he co-managed the Large Opportunity Group in the Business Sales Division, Clay Olivier and his wife took some time off to travel to places they had always dreamed of visiting one day. Clay returned to his Texas roots with a greater appreciation for the world's natural resources and a vision to launch an environmentally conscious online store. Impressed with the software, he chose Volusion to build his business. Anytime Clay called with questions or suggestions he would speak to Kevin, and soon a friendship was forged. They began speaking regularly- Clay learning about the software in depth and Kevin getting business advice. Eventually they met in person and the rest is history- or as they say, the present and the future.
Volusion started out working by request in order to build software to fit client's needs and Volusion still builds its software this way. When Volusion first started, Kevin often stayed up all night implementing a new feature. He notes that his favorite thing to tell clients was, "Remember that feature you asked about yesterday? Here you go." Volusion developers continually implement new features and functionality to benefit those who know it best- their clients.
Moving Forward
Volusion's online sellers have provided amazing feedback over the years, helping to keep the momentum going to continually develop and progress a product to best meet their needs. The online environment is continually changing, and this change is met by Volusion with adaptation and the steady addition of new features. Volusion continues to grow and to help its clients grow. Realizing the importance of adapting to differing needs, Volusion has designed software that is feature rich and flexible, enabling store owners to meet the requirements of their own unique business model.
Today, with over 110 employees, Volusion is still led by Kevin Sproles and Clay Olivier, Volusion's COO. One had a vision to create software; the other had the drive and the know-how to make people aware of the value of this creation. Volusion's founders took their passion and made it into their business, and are dedicated to helping their clients do the same!
Volusion is actively doing its part to help the environment by joining the fight against global climate change. In becoming a carbon negative organization, Volusion hopes that its actions will inspire clients and colleagues to do the same with their own businesses.
We have partnered with Carbonfund.org, one of the country's leading carbon reduction and offset organizations. Carbonfund.org works with over 300 corporate and non-profit partners. Carbon offsets enable individuals and businesses to reduce carbon dioxide emissions they are responsible for in their everyday lives.
Our SoftwareSince 1999, we've been on the cutting edge of ecommerce technology. We revolutionized the industry by introducing the now standard one-page checkout process. Along the way, we've picked up tons of awards and had the honor of serving over 100,000 eager entrepreneurs from all over the world. Our software has been used by a wide array of businesses - from small mom and pop shops to Fortune 500 companies.
Small and medium businesses receive a comprehensive suite of tools to fully manage their online presence.
Hobbyists will enjoy turning their favorite pastime into a full-fledged online business.
Enterprise users trust Volusion for reliability, scalability and reduced IT costs.
Designers can easily use our ecommerce software to create a robust, customized ecommerce site.
Developers can use our API to create seamless platform integrations for their business.
Our ValuesThe ecommerce industry is constantly growing and changing. For most, it's easy to lose sight of what's important in such a changing environment. But thanks to our core values, we're able to focus, adapt and flourish.
* Deliver WOW experiences! Every interaction our customers have with Volusion makes them more successful and leaves them saying "Wow!" Every employee at Volusion is responsible for delivering WOW experiences every day.
* Innovate and embrace change We are never satisfied with "the way we've always done things", but instead stay agile and drive positive change.
* Keep it simple, get it done We do more with less. We don't make excuses, we just get things done. We are resourceful and we will find a way around any obstacle in our path.
* Rock the golden rule We treat others as we want to be treated. We care for each other, our customers and our community.
* Have fun and kick butt We work hard, we play hard and we celebrate our wins. We live to wow every customer, crush every competitor and rule the industry.
Because people are more powerful than technologyEven the most innovative tools are meaningless without a team of experts behind them. That's why we provide Out of this World Support that moves way beyond standard troubleshooting and break-fixing.
Out of This World Support is more than just a promise - it's the driving force of our company. Here's what we mean:
Expertise* 10+ years of ecommerce experience from working with 100,000+ online business owners
* A full ecommerce agency - from software developers to web designers and internet marketers
* Over 200 ecommerce experts working together to make your business successful
Responsive* Free US based 24x7 LIVE phone, live chat and email support
* Onboarding coaches available to guide you through the early stages of building your store
Accountable* We take personal ownership of the issues
* From Support to Development, our entire staff is accountable to your business
* Proactive support to find solutions quickly and close the loop
Out of this World Support is in the DNA of our organization and the driving force for everything we do. But don't take our word for it - see for yourself. We enable you to make the most of your online business through software expertise, superior customer service and an in-depth knowledge of online business.
Conclusion
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