WebHostingTop » Providers » westhost.com This WestHost review mainly cover a general impression of westhost.com product features like reliability and customer support, data center, price & more. Brand listed since 2005.
West Host
164 N Gateway Drive
Providence, UT 84332
US
Phone: 800.222.2165
Fax: +1 435 755 3449 | Awards:
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westhost.com overviewAbout West HostBegun in 1998, WestHost has had a singular goal to provide the most powerful, secure Web hosting environment in the world at an affordable price. Since that first day, we have provided hosting for clients all around the world. We have maintained ourselves as a leader in the Web hosting industry by keeping to that original goal providing the best technology available with exceptional customer support. The work ethic and integrity that established our business has paid off with many industry awards and happy customers.
With a large client base comes a diverse range of Web hosting requirements. We have tailored our company around these needs by providing flexible and scalable services. These services include Shared Web Hosting, Cloud Hosting, Dedicated Servers, Reseller Hosting, Domain Registration, E-commerce Tools, Web design, and Merchant Account solutions.
In 2008 the UK2 Group, a large worldwide Web hosting provider, expanded its global presence with the acquisition of WestHost. By leveraging the combined power of multiple hosting companies under the UK2 Group umbrella, we are able to provide our customers with an exceptional Web experience at affordable rates.
Our efforts and focus are always directed to our clients and their needs. We will continue to maintain ourselves as a low-cost, complete Web hosting provider, while maintaining a solid infrastructure, secure environment, unfailing and redundant connection, and superior 24/7 client support.
Top Tier Data Center Uptime
Premium hosting services can only be as good as the infrastructure supporting it, which is why we are meticulous in selecting where we host your data. Our hosting infrastructure has been constructed with the most advanced and reliable technologies available in the industry, and as a result, we have been consistently recognized by many organizations as one of the most reliable hosting companies in the world. We host your data at a Tier-3 data center, which offers the level of security you would expect to find with major banking and financial institutions and is located in a designated disaster-safe zone as outlined by FEMA's National Emergency Management Information System.Because of concurrent maintenance capability provided by Tier-3 facilities, no annual shutdowns for routine maintenance are required. Tier-3 data centers have unplanned events totaling only 1.6 hours per year. Tier-3 sites deliver 99.98% availability.
Colocation
Our data center provides optimization through its operations via secure, scalable, and redundant facilities. Colocation solutions offer space and bandwidth for systems. WestHost is responsible for the purchase, configuration, and maintenance of all physical hardware, application software, and operating systems in our data center and has personnel on site 24/7. Our data center features include:
Redundant power sources
Multiple network carriers providing unsurpassed reliability and performance
On-site professional staff to monitor and provide assistance
Optional managed firewall and data backup services
SAS 70 compliant
Tier 3 classification
30" raised floor
Advanced canopy cold row cooling
VESDA smoke detection system
24x7 security and digital video surveillance
Disaster-safe Location
Located 30 minutes south of Salt Lake City, Utah, our data center is in a qualified disaster safe zone ensuring the most protection possible.
Why Host with WestHost ?
With many Web hosting solutions to choose from, here are a few reasons why thousands of customers have chosen WestHost.
Value That's Affordable
WestHost offers incredible value for the price - hands down. We include free extra features that many competitors consider "add-ons" for an additional cost. You might find "the hottest deal" elsewhere, but a cheap Web host will always come back to bite you.
US-Based Support
Let's face it; it's the support that matters most to you. When you need help, you want it anytime day or night, 27/7/365 from someone you can understand. Our US-based support sets us apart because of our quick, informative answers delivered in a friendly, easy to understand way.
Take Us For a Test Drive
With a 60 day money back guarantee you have plenty of time to test us out. Whatever the reason there's no need to explain, but we're confident once you start you won't want to stop.
100% Lifetime Satisfaction Promise
You're not just buying a Web hosting plan, we're creating a partnership. We want your business to succeed because when you're successful, we're successful. We are committed to working together so that you'll never want to go anywhere else.
Experts You Can Trust
We only hire employees who are passionate and knowledgeable about Web business and that translates into happy customers. You can count on us as your trusted advisor with expertise you need.
Experience You Can Rely On
Started in 1998 as a self-funded venture, WestHost continues to grow and expand. After more than a decade, we continue to maintain profitability and strong financial growth serving clients all over the world.
Top Tier Data Center Uptime
Premium website hosting services can only be as good as the infrastructure supporting it, which is why we are meticulous in selecting where we host your data. We host your data at a Tier-3 data center, which offers the level of security you would expect to find with major banking and financial institutions.
Why Cloud Hosting
It's simple. A Cloud is a number of dedicated servers tethered together to make one mass of high power computing resources. Virtually, the processing power of the Cloud is unlimited because we can add servers and resources to the Cloud as often as necessary.
WestHost offers a cost-efficient solution for sites that need more juice without limitations.
Fully Dedicated Resources
Nothing makes content more irrelevant than inaccessibility. It only takes a few seconds on the front page of Digg to bring a normal server to its knees. Our Cloud virtual private servers are fully dedicated, giving you the resources you need for greater performance, and reliability.
Traditional hosting environments, although very reliable and cost effective, can be affected by other site processes, scripts, or activities from others sharing the same server. Think of it like you're a resident of an apartment complex with everyone living in the same building and sharing the same resources like electricity, gas, and water. That is why the industry calls it shared hosting. With Cloud hosting YOU have exclusive access to your virtual private server.
We've got your back when your site grows with instant and seamless upgrades.
Self Healing with Automatic Failover
Our VPS Cloud architecture is designed from the ground up with redundancy at its core. A traditional server always has a single point of failure; a hard drive, a power supply, a power outage, etc. Our virtual private server Cloud uses a RAID 10 SAN system, powered by Cisco network hardware, allowing virtual machines to be moved to a new location on the Cloud in the event of a failure.
High Speed Deployment
Don't let your web host dictate your deployment schedule. From conception to execution, your Cloud is ready to use in under five minutes. Stop twiddling your thumbs and start developing.
Powerful Xen and Linux technology
The Xen hypervisor is the most powerful virtualization technique on the market; don't get caught up with virtualization gimmicks that pool bandwidth, CPU and RAM. With true resource segmentation, Xen provides consistent performance all day, every day.
No Domain Limitations
Cloud hosting provides a cost effective and friendly solution to multiple domain hosting. You can host a virtually unlimited number of domains on a single Cloud VPS. With our server management software, it's easy to create, manage and delete accounts whenever you want, and all from one interface.
If you are considering hosting numerous sites, have high traffic site, a data sensitive site or simply want more power and control, it's time to move to Cloud hosting. Despite the cost differences, a Cloud hosting VPS is the best solution for those that are serious about their website and want the assurance that hardware, software and resources are dedicated exclusively to them.
Why Dedicated Servers
Increased Reliability
Are you ready to get rid of the roommates? We've got your back with our dedicated hosting solution. You'll have the freedom and flexibility to grow without being affected by other sites on the same server. Shared hosting environments, although very reliable and cost effective, can be affected by other site processes, scripts or activities from others sharing the same machine; think of it like you're a resident of an apartment complex; all of you live in the same building, share the same resources like electricity, gas, and water. Shared hosting is a lot like that. With a dedicated server YOU have exclusive control and access to that machine.
Greater Performance
Because you are the only one on your server and enjoy autonomy, you can expect a higher level of performance and greater computing capacity. Dedicated servers will increase your processing speed and reduce page load time, allowing for faster access to your site than with any type of shared web hosting. In other words, you are the builder of the apartment building and have full control to decide how many apartments and how to split the resources resulting in more security.
Added Security
With shared web hosting, permissions are set up to restrict users from your directories and files. However, dedicated servers provide an extra layer of protection where you, and only you, have access to your machine and can severely restrict access to your server from the outside world.
Multiple Domains
Dedicated hosting provides a cost effective and management friendly solution to multiple domain hosting. Rather than dealing with the burden of numerous accounts on shared hosting servers, you can host a virtually unlimited number of domains on a single dedicated server. With our server management software, it's easy to create, manage and delete accounts whenever you want, and all from one interface.
Managed vs. Unmanaged Hosting
With traditional unmanaged dedicated servers, there is a large amount of time and technical expertise required, as you are ultimately responsible for the installation and management of the server. WestHost's managed dedicated servers eliminate the need for expertise in server administration, as powerful and intuitive tools for administering the setup and maintenance of websites, email, and domains are available instantly. Updates and patches to software are our responsibility, not yours, yet you still retain administrative control as the only client on the server. So unless you have extensive server administration resources or expertise, as well as a significant amount of time available to take care of your server, a Managed Dedicated Server is your best option at WestHost.
If you are considering hosting numerous sites, have a high traffic site, data sensitive site or simply want more power and control, it's time to consider a dedicated server. Despite the cost differences, a dedicated server is the best solution for those that are serious about their website and want the assurance that hardware, software and resources are dedicated exclusively to them.Website research for West Host on September 27, 2011 by WebHostingTop No website coupons announced! Looking to get a great webhosting deal using vouchers ? Checkout our current web hosting coupons list! If you manage this brand, you must be logged in to update your promotions!| Linux - Reseller | Price | Web Space | Transfer | Date update | Setup fee |
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| WestHost Reseller 1 | $42.95/mo | 4000 mb | 20 gb | Oct 2008 | $39.95 | | Linux - Virtual Dedicated | Price | Web Space | Transfer | Date update | Setup fee |
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| WestHost - $6.95 VPS Hosting | $6.95/mo | 1000 mb | 20 gb | Oct 2008 | $19.95 |
[provided by paid service from Alexa Web Information Service]Contact information is managed by hostmaster at westhost dot com[login]
Last update: 2011-09-27 20:30:20 GMT | | Owner: | Westhost Corporate | | Web Site Title | WestHost Inc. | | Website Description | Offers web hosting, dedicated servers, e-commerce, shopping carts and web marketing tips. |
West Host is web hosting company targeted for countries: United States
| | Statistics | | Site in business since | 30-Mar-1998 | | Links to the site | 9352 | | Alexa Popularity Rank | 19002 (1 best) | | Site language | en | | Details for www.westhost.com website | | Website Name Servers (DNS) | MX::mail2.westhost.com:69.36.160.207
ns.westhost.net:69.36.161.13
ns2.westhost.net:69.36.161.14 | | Server Software | Apache/2.0.52 (Red Hat)|PHP/4.3.9 | | Website IP | 206.130.96.50 | | IP Location:Country/State/City | United states / Utah / Providence [See Hosting in United States ] |
westhost.com traffic Reach per milion
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Three Hosts Top January Netcraft Survey - February 9, 2009 - Recording absolutely no failed requests, Aplus.net (www.aplus.net), New York Internet (www.nyi.net), and ZeroLag Communications (www.zerolag.com) all tied for first place as the most reliable hosting company sites in January, according to Netcraft's (www.netcraft.com) performance evaluation throughout the month. In a trend that is becoming increasingly common, according to UK-based web analytics firm Netcraft, all three sites responded to all of its requests made at 15-minute intervals from separate points on the globe. A single, clear winner of the survey has been becoming increasingly hard to determine in the past few months. Eight hosting companies shared the top spot in Netcraft's November survey of the most reliable hosting company sites, each showing only one failed request throughout the month. In its December survey, Netcraft named New York Internet and WestHost (www.westhost.com) the most reliable hosting company sites for the month. Netcraft's ranking system is based on the number of failed requests, with results averaged over each day. According to Netcraft, the percentage of failed requests is more important to customers than shortest periods of outage, because it gives a pointer to the reliability of their routing. This month, free operating systems dominated the top ten. Four sites ran FreeBSD and another four ran Linux. Founded in 1992 as Abacus America, Aplus.net began offering Internet services in 1995, then hosting services in 1998, and has since grown to have 250 employees, more than 100,000 customers, including 6,000 dedicated server customers. They run Apache on FreeBSD, and last made the top spot in Netcraft's June 2008 survey. New York Internet also runs Apache on FreeBSD site, and was also tied for first last month and this month marks the fourth consecutive month in which it made the top 10. Los Angeles-based ZeroLag offers virtual private servers and fully managed dedicated servers and colocation, as well as T1 and T3 Internet connections, web development services and security consulting. Their corporate site runs lighttpd, and they were joint first in September 2008. [ ... search all westhost.com news ] | Date | Total Domains [Estimated only] | Situation [Gain domains or Loss domains] |
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| January 30, 2012 | 2008 | -8 | | January 23, 2012 | 2016 | -2 | | January 16, 2012 | 2018 | -6 | | January 9, 2012 | 2024 | -9 | | January 2, 2012 | 2033 | = 0 | | Brief overview of few months from previous years | | December 26, 2011 | 2033 | -15 | | December 19, 2011 | 2048 | -338 | | December 27, 2010 | 2386 | -3 | | December 20, 2010 | 2389 | -474 | | December 28, 2009 | 2863 | -3 | | December 21, 2009 | 2866 | |
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The quick stats of West Host ranks shows a note average of 1.7 out of 12 opinions and price range $6.95 - $42.95. As customer/visitor you can rate this provider. If you are part of support, you can respond to these westhost.com reviews by login as company or registering a free account! Time Hosted: 2 to 3 years
| West Host Rating |   | | Features |  | | Cost | | | Customer Relation | | | Control Panel | |
January 7, 2012
Alan ( ice@i... ) | Currently waiting for their genius admins to "rebuild" the servers, after a 27 hour outage - no natural disaster, no terrorism, just failed without any redundant backups to switch to.
This is roughly the 20th time in the last 18 months, the last time had a 48 hour down period.
Not a clue about internet marketing, or they wouldn't operate this way. Just a bunch of incompetent geeks who like to run machines and charge people for them.
No concern about helping American small businesses, [...]
89 out of 92 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: over 3 years
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August 5, 2011
Rich ( rwinn@p... ) | I began hosting with West Host in 2006 when I left StartLogic because of poor quality and customer service. The first couple of years with West Host were really great. Customer service and the uptime were awesome. Then West Host sold out and started sliding downhill. The customer service was the first to go and at the end when I went to move all of my accounts to another provider it became a total scam. They did everything they could to impede moving my 17 accounts to another provider and [...]
60 out of 67 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: over 3 years
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March 22, 2010
-anonymous- ( -no email- ) | They have been down more than up, they need to get there act together... I have a reseller package and I don't know the current rates.
100 out of 108 users found this review to be helpful!
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Support can respond to this low rated user complaint. | Time Hosted: over 3 years
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August 24, 2009
Jack Mendorff ( aqzq33@y... ) | Technical support answers quickly but does not solve the main problem we have been having for quite a while now - Scripts are being disabled on many of our clients domains because WestHost apparently has so many other clients jammed on thier VPS Servers that the resources are over-used and the techs have to quickly disable scripts on random domains in order to keep the limited resources working on the over-sold and over crowded servers.
Another problem with WestHost is that even though [...]
92 out of 95 users found this review to be helpful!
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Support can respond to this low rated customer complaint. | Time Hosted: over 3 years
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May 16, 2009
James Moody ( james_moody@y... ) | I was on automatic credit card payment. There was some kind of problem processing my credit card payment (even though it is current and valid) and they disabled my account.
I realized this on a Friday afternoon. I used the online system to pay but my account remains disabled.
I contacted customer service and they indicated that the billing department will not be in until Monday morning adn that nothing can be done. My web sites will remain down all weekend.
I am pissed!
Westhost [...]
96 out of 109 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: under 1 month.
May 5, 2009
James ( wads24@y... ) | When I called inquiring about their service. I told them that I had a custom Miva script, and the rep said that it would all come set up with the necessary files to run miva. When I called their tech support they said that they don't provide support for custom scripting. They told me would have to upgrade to business pro plan. I can understand them not providing support for a custom script, but I wasn't asking for that was just asking for them to provide me with advertised tools be be able to [...]
98 out of 102 users found this review to be helpful!
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Support can respond to this low rated customer complaint. | Time Hosted: 6 mo. to 1 year
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August 12, 2008
Tad ( tad@b... ) | Have a dedicated server and my sites are slower than they were sharring similiar a server with 20 other sites with similiar hardware. Have been down more in 6 months with Westhost than in 5 years with my last hosting compnay. We get no apologies, no warnings, and it is usually beyond thier control. I am moving, stay away from these guys...
88 out of 98 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 6 mo. to 1 year
| West Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 21, 2008
Tracey ( -no email- ) | if you enjoy 12 hour outages and losing sales and adsense revenue then sign up with these folks. Don't prepay anything because there are no refunds. Very bad technicians in my opinion. Down at least one a month for at at least an hour..this last 12 hour stint was unacceptable. Steer clear.
77 out of 83 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: 2 to 3 years
| West Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
March 7, 2008
Nick Jamieson ( admin@w... ) | You will notice that the old reviews are positive. They used to be a great host, but in recent times have changed. My site speed has rapidly declined as they over sell their bandwidth. Every attempt to fix the issue was riddled with excuses and the worst thing is if you read their policies, NO REFUNDS. So even though their service has declined you don't get your money back! Stay clear of them and save yourself the time, money, and hassle!
I was even a Business Pro customer and they [...]
93 out of 102 users found this review to be helpful!
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Support can respond to this negative customer complaint. | Time Hosted: over 3 years
| West Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
November 14, 2007
Dabby ( gesticulator@g... ) | They used to be good. Then they messed up my account information after a beta upgrade--they claim I am using 152% of my allotted disk space, when I am only using around 50% (confirmed by a tech). I keep receiving emails that my site will soon not work if this continues. I submitted a help ticket, but instead of receiving any help, I got an email from a sales rep stating that I should solve my problem by upgrading to a more expensive plan. Then he marked my ticket as "resolved," even though [...]
86 out of 96 users found this review to be helpful!
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Support can respond to this low rated customer complaint. | Time Hosted: 6 mo. to 1 year
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November 26, 2006
Lee ( leej@m... ) | I've been very happy with westhost. Their data center and support are both located together in Utah and they are the nicest tech support staff I have ever dealt with.
Lee
97 out of 186 users found this review to be helpful!
Did you find this opinion useful? YES / NO | Time Hosted: 2 to 3 years
| West Host Rating | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
March 10, 2006
Roger Willard ( rwillard1970@h... ) | Been a great host over the last few years. Reliable, very accessible, and always adding new software and features.
~ Roger
270 out of 408 users found this review to be helpful!
Did you find this opinion useful? YES / NO | These WestHost customer review(s) and ranks are the subjective opinion of our visitors and not of web-hosting-top.com staff. Trademarks, logos & names are properties of their respective owners and protected by law. |
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