WebHostingTop » Providers » 000domains.com Review » User Reviews » Rating #13200 000domains.com got a negative review from Jim ( bandit1200@m... ) on Oct 22, 2010. 000domains.com is not yet in top 10 or one of best rated brands on web-hosting-top.com
I renewed my domain registration just under 5 years ago. The former site administrator for our web site has been getting e-mails from these people, warning that the registration will expire in January. My contact e-mail address changed two years ago. I lost my account password, and have tried to get these people to do a password reset for the past 3 weeks, so I can get into the account to change the address. They refuse to reset my password, unless I supply them with a "business license". We are a private club, and we are not required to have a "business license". Their "customer care" personnel surely don't "care" whether we renew our domain registration or not, because I simply want to pay the bill, and they will not make a simple change to allow me to do it. In the end, if they do not allow me into the account, I will register a new domain name (with another service, of course), and use the remaining time to redirect all of my users to the new web site. I don't understand what they are trying to accomplish by making it impossible to pay the bill.
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