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Latest 75 (older) ratings on this company which is listed on web-hosting-top.com since 2005. 3 customers found 123-reg.co.uk a good provider and 59 as bad (13 were neutral).

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123-reg.co.uk
123 Reg
5 Roundwood Avenue, Stockley Park
Uxbridge, - ub11 1ff
UK
Overall Features : ★½☆☆☆
Overall Cost : ★★½☆☆
Overall Customer Rel. : ½☆☆☆☆
Overall Control Panel : ★½☆☆☆
Count: 75 customer reviews
Rating Average: 2.12 (out of 10 = best)
Price Plans Range: $$

123-reg.co.uk customer reviews

You can officially respond to bad reviews or report as false by login as company or registering a free account!
Time Hosted 6 mo. to 1 year
Features : 0.5 out of 5
Support : 0.5 out of 5
Control Panel : 0.5 out of 5
June 1, 2007
Beyond a joke. I have posted the full tedious story over at avoid123-reg. A client lost her website...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by k-man ( marcuskarenin23@h... )

Beyond a joke. I have posted the full tedious story over at avoid123-reg. A client lost her website and emails for a month because they failed to transfer the domain name properly. Consequently it was stuck in limbo with no way of access or retrieval.

The support seems to be designed to drive one mad. If you keep things simple they won't understand and return stock answers. If you try to describe everything in detail they just won't read it. Eventually they will turn rude and sarcastic.

I [...]

Time Hosted under 1 month.
Support : 0.5 out of 5
May 30, 2007
123-reg failed to renew 3 .com domains - I emailed them to inform them - but they do not answer...
123 Reg Rating ★★½☆☆(2.5 out of 5)provider reviewed by Jim MacDonald ( jpm@r... )

123-reg failed to renew 3 .com domains - I emailed them to inform them - but they do not answer emails - so I phoned to complain.

I have just spent 65 minutes on the telephone waiting for technical support -
THEN THEY CUT ME OFF

£6.50 that cost me - for nothing

AVOID 123-REG LIKE THE PLAGUE

Time Hosted under 1 month.
Support : 0.5 out of 5
May 29, 2007
Wish i had read this site first!I have been with easyspace for two years. Easyspace were trying...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Shane ( shane@t... )

Wish i had read this site first!
I have been with easyspace for two years. Easyspace were trying to charge me £30 to renew my .co.uk and i got annoyed about this because they were charging new customers £9.50 for the same privellege. I contacted them and they assured me it would be changed but it wasnt and i just wanted it sorted so after paying £15 to get each of my two domains moved across to 123 i thought ok now it should be all sorted.
Up to then 123 were replying to my emails pretty [...]

Time Hosted 1 to 2 years
Features : 0.5 out of 5
Cost : 5 out of 5
Support : 0.5 out of 5
Control Panel : 0.5 out of 5
May 29, 2007
I agree whatever you do - do not sign up with123-reg. They are absolutely dreadful. It's fine if...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by broon ( post@l... )

I agree whatever you do - do not sign up with123-reg. They are absolutely dreadful.
It's fine if you never use your domain name. God help you if you want anything changed.
Support is non - existent. - pnone lines jammed. the control panel does not work.
An absolute shameful disgrace. I am furious at them for wasting my time- god knows how I get out of this mess and transfer somewhere else smoothly.

Time Hosted 1 to 3 months
Features : 0.5 out of 5
Cost : 0.5 out of 5
Support : 0.5 out of 5
Control Panel : 0.5 out of 5
May 28, 2007
Complete waste of time. No support for their shocking services. You will only end up with a huge...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Ian McIntosh ( george7575@g... )

Complete waste of time. No support for their shocking services. You will only end up with a huge phone bill, and boiling blood. I absolutely hate 123-reg.co.uk , they are simply the worst company I have ever dealt with !!

Time Hosted 1 to 3 months
Features : 2.5 out of 5
Cost : 2.5 out of 5
Control Panel : 1 out of 5
May 27, 2007
Since I registered my new ezine I have been unable to get 123-reg to generate the promised single...
123 Reg Rating ★☆☆☆☆(1 out of 5)provider reviewed by The Naked Reader ( macn05@d... )

Since I registered my new ezine I have been unable to get 123-reg to generate the promised single page Instant site. It says it has but it hasn't. Queries get automatically answered, and closed, with the same automated irrelevant answer, regardless of the question. So I set up the site somewhere else and web forwarded to it from 123-reg. Now the web forwarding isn't working either. What a shower.

Time Hosted over 3 years
Features : 0.5 out of 5
Cost : 2.5 out of 5
Support : 2 out of 5
Control Panel : 2 out of 5
May 26, 2007
I have been with them for over 5 years and have had no problems, all my emails reach me and hosting...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Richie ( Richard.Clark@s... )

I have been with them for over 5 years and have had no problems, all my emails reach me and hosting has been good. I am located in Europe and have good access with help desk and online administration.............................Since Pipex took over this has all changed for the worse, my business has suffered and this week I have been travelling and have not been able to access my pops. as a result I missed a train and flight because I could not produce the booking references. I am now 4 days [...]

Time Hosted under 1 month.
Features : 0.5 out of 5
Cost : 0.5 out of 5
Support : 0.5 out of 5
Control Panel : 0.5 out of 5
May 26, 2007
Absolute crap! Worst I have ever experienced. The customer support staff are as useful as my fat...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Ian ( essays10@g... )

Absolute crap! Worst I have ever experienced. The customer support staff are as useful as my fat cat. I can not express my hatred for 123-reg enough, and the fact that I must have spent approx 50 pound trying to contact their support monkeys, makes things a lot better. AVOID AVOID AVOID !!!!!!!!!!! You have been warned!!

Time Hosted over 3 years
Support : 0.5 out of 5
Control Panel : 2.5 out of 5
May 23, 2007
I have 24 domains registered with them and a reseller account with their sister company Webfusion....
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Rob Doran ( info@p... )

I have 24 domains registered with them and a reseller account with their sister company Webfusion. They have both been taken over by Pipex and from a reasonable company they have turned into compltly frustrating rubbish. Has anyone tried to forward email or get an email on a domain rejected..(If you get loads of spam it is very useful).

Then follow their instructions and it does not work, contact them and they promise they will send a response to your email box, they don't they post it on [...]

Time Hosted over 3 years
Features : 0.5 out of 5
Support : 0.5 out of 5
Control Panel : 1 out of 5
May 22, 2007
This company is absolutely awful, do not use, unless you want non existent customer service. They...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Saran ( -no email- )

This company is absolutely awful, do not use, unless you want non existent customer service. They do not respond to support emails generated from their own site, and charge 10p oer minute for calls, no matter what time of the day you ring, you end up queuing for over an hour before giving up

Do not use, low cost means low service in this case

Time Hosted 6 mo. to 1 year
Features : 2.5 out of 5
Cost : 4 out of 5
Support : 0.5 out of 5
Control Panel : 4 out of 5
May 19, 2007
I use the basic hosting package, and can't wait to migrate to another hosting company - 123Reg are...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Pete Wilde ( pete_wilde@h... )

I use the basic hosting package, and can't wait to migrate to another hosting company - 123Reg are the worst company I have ever dealt with.

Thankfully, my other 2 websites have since been hosted elsewhere.

The 123Reg control panel is better than most, but when problems occur (and they frequently do), or you need to contact some one then forget it.

Their customer support is non-existant and I have had to threaten them with going to Trading Standards in order to get a response from [...]

Time Hosted over 3 years
Features : 2.5 out of 5
Cost : 3.5 out of 5
Support : 0.5 out of 5
Control Panel : 2.5 out of 5
May 17, 2007
BEYOND ABYSMAL!As has been stated, do not respond to emails and actually ROB YOUR MONEY. They...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Mike ( mike@v... )

BEYOND ABYSMAL!

As has been stated, do not respond to emails and actually ROB YOUR MONEY. They billed me twice for a domain which did not register properly and will not reply to any emails. I rang their customer "support" but was on hold for AN HOUR AND A HALF before finally hanging up.

Absolutely disgraceful.

Time Hosted under 1 month.
May 17, 2007
I have recently purchased a domain name and pro hosting package to set up a web shop with pipex...
123 Reg Rating ★★½☆☆(2.5 out of 5)provider reviewed by Perfectlyboxed ( -no email- )

I have recently purchased a domain name and pro hosting package to set up a web shop with pipex 123-reg. I cant launch the web shop as it doesnt allow you to enter a quantity available for each product listed. its absolutely useless unless this can be done. Customer support does not respond to my emails and you just get put on hold forever on their support phoneline at 10p per minute. they take a years subscription upfront for this rubbish service. I wish I hadnt bothered subscribing its a [...]

Time Hosted under 1 month.
May 17, 2007
I have recently purchased a domain name and pro hosting package to set up a web shop with pipex...
123 Reg Rating ★★½☆☆(2.5 out of 5)provider reviewed by Perfectlyboxed ( -no email- )

I have recently purchased a domain name and pro hosting package to set up a web shop with pipex 123-reg. I cant launch the web shop as it doesnt allow you to enter a quantity available for each product listed. its absolutely useless unless this can be done. Customer support does not respond to my emails and you just get put on hold forever on their support phoneline at 10p per minute. they take a years subscription upfront for this rubbish service. I wish I hadnt bothered subscribing its a [...]

Time Hosted over 3 years
Features : 0.5 out of 5
Cost : 0.5 out of 5
Support : 0.5 out of 5
Control Panel : 0.5 out of 5
May 16, 2007
Absolute shit: we've been with 123reg for years and experienced nothing but 100% good service UNTIL...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Neil Evans ( neil.evans@v... )

Absolute shit: we've been with 123reg for years and experienced nothing but 100% good service UNTIL the Pipex take-over - it's been downhill from there on in, domains not registering, .EU domains being 'quarantined' going up and down like tarts knickers with no reason, domains suddenly going offline despite the fact that all DNS services are hosted away from them.

And there customer *ahem* "service" is appalling - they don't respond to e-mail, EVER, forcing you to call their incompetent [...]

Time Hosted over 3 years
Support : 0.5 out of 5
May 15, 2007
Absolutely dreadful customer service - absolutely no response to emails and don't even bother...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Labiche ( labiche@h... )

Absolutely dreadful customer service - absolutely no response to emails and don't even bother trying to speak to one of the morons via phone. I've also had the experience of others here of having outstanding calls being wiped without any trace or resolution.

Worst of all is the pop email service. I've a customer who's mail works OK until 9AM. From then until 5.30/6PM it's a lucky day if popping the boxes every 30 minutes pulls mail more than twice - plenty of errors though. And I know it's [...]

Time Hosted 3 to 6 months
Features : 0.5 out of 5
Cost : 0.5 out of 5
Support : 0.5 out of 5
Control Panel : 0.5 out of 5
May 11, 2007
I have lots of domain names that i have with 123-reg etc. I renewed a .eu name and guess what it...
123 Reg Rating ★★★★★(5 out of 5)provider reviewed by Paul ( best69@h... )

I have lots of domain names that i have with 123-reg etc. I renewed a .eu name and guess what it didnt appear on my list of domain names.

I didnt want to loose it at any cost so i spent three days phoning 123-reg.

Finally, on the third day after waiting for 30min i got through and spoke to a rep caled Ray.

I was told that the domain name had been paid for but it was in quarentine and i shall have ful access to it within 24hrs.

What the fuck ! do you think i have time to waste [...]

Time Hosted 1 to 3 months
Features : 0.5 out of 5
Cost : 2.5 out of 5
Support : 0.5 out of 5
Control Panel : 0.5 out of 5
May 10, 2007
I have recently registered a domain name with 123 and foolish decided to host with them also. The...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Toni ( chicatoni@g... )

I have recently registered a domain name with 123 and foolish decided to host with them also. The control panel is terrible to navigate and use and nothing seems to work. I can't send or receive emails via my registerd/hosted domain, use webmail and as for gettingt hem to respond to emails and sort the problem, well it has been a month and no sucess.

I called acouple of days ago and was told that there was a 25 min waiting time, it was a local rate number at the time but i hung up. I have [...]

Time Hosted over 3 years
Features : 0.5 out of 5
Cost : 0.5 out of 5
Support : 0.5 out of 5
Control Panel : 0.5 out of 5
May 10, 2007
Useless is not a useless enough word to describe how useless 123-Reg really are.Like most large...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Rob ( rob@r... )

Useless is not a useless enough word to describe how useless 123-Reg really are.

Like most large British companies their staff is made up of incompetent management who are using the company as legalised theft and stroppy so called Customer Support representitives who hate the customers and regard you as nothing more than an obstacle between themselves and their wage packet.

For 6 MONTHS 123-Reg has failed to answer any of my e-mails and as they have only recently lowered their 50 pence a [...]

Time Hosted 2 to 3 years
Features : 2.5 out of 5
Cost : 2.5 out of 5
Support : 0.5 out of 5
Control Panel : 2.5 out of 5
May 8, 2007
Glad I found this site, was on hold for 48 minutes 3 times with the 123-reg tech support and then...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Justin ( justin@c... )

Glad I found this site, was on hold for 48 minutes 3 times with the 123-reg tech support and then gave up. They have a new support site but it took them 10 days to answer one question and when they didn't actually answer the question I took to phoning them but to no avail yet. They seemed fine a couple of years ago but I'll warn everyone to steer clear now ! Does anyone know how easy it'd be for me to move 3 .co.uk sites from them to another webhost, is there a transfer cost or anything like [...]

Time Hosted over 3 years
Features : 2.5 out of 5
Cost : 3.5 out of 5
Support : 0.5 out of 5
Control Panel : 3.5 out of 5
May 3, 2007
I have been using 123-reg for about 5 years. Until recently i have had no problems at all.They...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Luke Pollard ( -no email- )

I have been using 123-reg for about 5 years. Until recently i have had no problems at all.

They now have a fancy new website and a new support system and all of a sudden things have gone wrong.

I registered a domain with them that they havent actually registered, i paid to transfer in a .com which is no longer appearing in my pending list or in the list of my domains and now they have just changed their policy on IPS tags - i am trying to add a domain to my CP but only to be told i must [...]

Time Hosted over 3 years
Features : 2.5 out of 5
Cost : 3 out of 5
Support : 0.5 out of 5
Control Panel : 0.5 out of 5
May 2, 2007
I have been with 123-reg for just over three years now and like many of you have stated, until you...
123 Reg Rating ★☆☆☆☆(1 out of 5)provider reviewed by Darren Bayley ( -no email- )

I have been with 123-reg for just over three years now and like many of you have stated, until you have a problem, the service is fine.
I have about forty domain names with them and attempted to transfer two .com's to them in November of last year. They charged me the £11.74 each for the pleasure of seeing the two domain names in the 'pending transfer' screen and it failed on three occasions. I was allowed to retry at no extra cost, but today I look at my control panel to check the status, [...]

Time Hosted under 1 month.
Features : 1.5 out of 5
Cost : 1.5 out of 5
Support : 0.5 out of 5
Control Panel : 1.5 out of 5
May 2, 2007
I am sitting on the phone trying to get through to 123 reg. I have only been waiting for 62 mins so...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by guy ( airmedic999@h... )

I am sitting on the phone trying to get through to 123 reg. I have only been waiting for 62 mins so far so i am sure this is quite within their telephone response time...i can therefore type this review knowing with certainty that the longer i sit here on this phone, the more money those greedy bastards at 123 reg make from me. I had better get to the point before i throw my computer out of my window in utter disgust. The more the recorded voice tells me she will answer my call as quickly as [...]

Time Hosted over 3 years
Features : 2 out of 5
Cost : 4 out of 5
Support : 0.5 out of 5
Control Panel : 2 out of 5
April 24, 2007
Having been satisfied with them for many years it seems that their support has now totally...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Michael ( michaellaws@m... )

Having been satisfied with them for many years it seems that their support has now totally disappeared. I've been trying to contact them for over 2 weeks now on email and telephone and got no response from either. I've now decided to move all my accounts with them to another more reliable provider and sadly won't use them again.

Time Hosted over 3 years
Cost : 2.5 out of 5
Support : 0.5 out of 5
Control Panel : 2 out of 5
April 23, 2007
123-reg - not long for this world, surely?I notice, yet again, that 123-reg email servers are...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Phil ( -no email- )

123-reg - not long for this world, surely?

I notice, yet again, that 123-reg email servers are playing up (not that their Help page mentions this).

I have now moved the majority of my own and my clients' sites, so I sleep a lot easier at night.

It was back in December when I was promised that "things would be sorted" in the New Year. Well, it ain't happened, and I don't suppose it ever will!

Don't touch this lot with a barge pole. Their service is appalling, and as for "support" - [...]

Time Hosted under 1 month.
Features : 0.5 out of 5
Cost : 1 out of 5
Support : 0.5 out of 5
Control Panel : 0.5 out of 5
March 23, 2007
I cannot believe that I was so stupid to buy a domain name and site builder package from 123....
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Chris ( -no email- )

I cannot believe that I was so stupid to buy a domain name and site builder package from 123. Domina name ok, but site builder does not work on my site. I have tried 4 times to get some answers by email and guess what...no reply. tried the phone....guess what....They dont pick the phone up!!! how Crap is that.....they soon took the money and DO NOT deliver the goods. How this site won an award, I do not know. All I can say is, if you are thinking of joining 123, think very carefully! After [...]

Time Hosted 2 to 3 years
Features : 0.5 out of 5
Cost : 0.5 out of 5
Support : 0.5 out of 5
Control Panel : 0.5 out of 5
March 17, 2007
We have registered domain names with 123. Two years ago we moved two web sites to their basic...
123 Reg Rating ★★½☆☆(2.5 out of 5)provider reviewed by Peter ( secretary@r... )

We have registered domain names with 123. Two years ago we moved two web sites to their basic hosting package. It wasn't until recently when problems with a bulletin board on our site kept being damaged that we found out out just what their customer service was like or lack of it as the case maybe.

Despite numerous emails I'm still waiting to this day for a reply.

At the the begining of February I moved both sites to IXhosting where the facilities are much more for your money and their [...]

Time Hosted over 3 years
Features : 0.5 out of 5
Cost : 4.5 out of 5
Support : 0.5 out of 5
Control Panel : 2 out of 5
March 17, 2007
having been with 123-reg for many years - and been happy to recommend them, I now find myself in...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Pete ( pete@p... )

having been with 123-reg for many years - and been happy to recommend them, I now find myself in the same position as many here - having renewed and paid for a web address - I find it no longer redirect to the website and is actually available for purchase!

Email, and on site contact forms get no response - must be time to vote with my feet, have contacted my VISA company and instigated a refund on failing to supply goods and will re-purchase said address with another company.

What on [...]

Time Hosted 1 to 3 months
Features : 0.5 out of 5
Cost : 2.5 out of 5
Support : 0.5 out of 5
Control Panel : 0.5 out of 5
March 16, 2007
I joined 123 reg in January and set up one of their instant sites. Week after week I have had one...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Julie Philpott ( viro-bag@h... )

I joined 123 reg in January and set up one of their instant sites. Week after week I have had one problem or another...

...their server is down
...the e-mail system does not work
...no notifiaction of orders placed on my site
...my control panel will not open
...'critical error, have removed site' displays
...'error, contact webhost' displayed
...my site is off for a couple of days

The list goes on and on and on...

Today I had had enough! I rang them up, told them I had had [...]

Time Hosted 3 to 6 months
Features : 3.5 out of 5
Cost : 4 out of 5
Support : 1 out of 5
Control Panel : 3.5 out of 5
March 16, 2007
I have found 123-reg offer a very good control panel for managing domains/hosting (I am a basic...
123 Reg Rating ★★★☆☆(3 out of 5)provider reviewed by Louise ( -no email- )

I have found 123-reg offer a very good control panel for managing domains/hosting (I am a basic user of this), however they are seriously letting themselves down by their customer support.

I bought several domains last year with the 123-reg basic hosting package. Have had numerous delays getting support.

Firstly emails went missing when their mail server went down which took them a while to fix so I had to get another email address to use. Seems to be working okay again now so okay fair [...]

Time Hosted over 3 years
Features : 0.5 out of 5
Cost : 0.5 out of 5
Support : 0.5 out of 5
Control Panel : 0.5 out of 5
March 16, 2007
This will be short. They took my money and didnt deliver. Their pop boxes are full of spam and...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Michael ( mgb@i... )

This will be short. They took my money and didnt deliver. Their pop boxes are full of spam and they go down almost daily. I contacted the police because as far as I am concerned they stole my money off me.
Terrible company.

Time Hosted 1 to 3 months
Features : 0.5 out of 5
Support : 0.5 out of 5
Control Panel : 0.5 out of 5
March 9, 2007
I am with (what I can see as) the general masses on this one. I have had problems in even getting...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by -anonymous- ( -no email- )

I am with (what I can see as) the general masses on this one. I have had problems in even getting any kind of response from them at all.

As a result - the monthey spent (over £100.00) in just registering the Domain and obtaining hosting has been totally wasted.

I cannot call them as they are only open 9 to 5 (and no weekends) - I cannot get to a phone as I have no access to the premium line that they force me to use. They have not answered any of my help requests.

I agree that [...]

Time Hosted 2 to 3 years
Features : 2.5 out of 5
Cost : 2.5 out of 5
Support : 0.5 out of 5
Control Panel : 2.5 out of 5
March 5, 2007
where do i start? basic hosting + domain for a co.uk domain. First, they auto renewed a domain...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Kay ( completely@o... )

where do i start? basic hosting + domain for a co.uk domain.

First, they auto renewed a domain and hosting i did not want. The 123-reg renewal notices do not say you have to take direct action to 'allow domains to expire'. They do however ask you to take direct action if you WANT to renew. I presumed i needed do nothing and so i just left them. Next minute they took payment (my details are stored) and auto renewed both hosting and domain.

I complained the process isnt clear, they argued [...]

Time Hosted over 3 years
Support : 0.5 out of 5
Control Panel : 2.5 out of 5
March 3, 2007
The support from them is utter crap. Have been trying to renew my e-mail defence that they...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Neil Paisnel ( -no email- )

The support from them is utter crap.
Have been trying to renew my e-mail defence that they supply as an extra to hteir POP mail boxes.
It expired on Feb 14, I had no e-mail warning me it was about to expire, their site says I have nothing that needs renewing, and no one at support or admin, or heldesk, or services or accounts ever reply to e-mails sent. Not even a reply from the support page.
It is now the 3rd March, and after 10 or more e-mails still not had a reply from them. [...]

Time Hosted 6 mo. to 1 year
February 27, 2007
My 123-reg instant site experience is simply one of nightmares. The instant site just doesn't work...
123 Reg Rating ★★½☆☆(2.5 out of 5)provider reviewed by George ( -no email- )

My 123-reg instant site experience is simply one of nightmares. The instant site just doesn't work properly. I have had an Instant site account (pro) for over six months and it is becoming worse each time I log in. It takes over a minute to go from one page to another when I need to edit, Information is lost when a page preveiw is requested (make sure you save any info before you try a preveiw), it doesn't allow me to use bold to standard text plus a host of other problems. A very anoying [...]

Time Hosted under 1 month.
Features : 0.5 out of 5
Cost : 2 out of 5
Support : 0.5 out of 5
Control Panel : 0.5 out of 5
February 12, 2007
Having got my URL and free one page site from 123 I decided to upgrade to their Instant Site....
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by John Caves ( johncaves@l... )

Having got my URL and free one page site from 123 I decided to upgrade to their Instant Site. Putting info etc into this was ok but then trying to publish is a problem. The new instant site won't publish and it's still showing my free one pager. I've emailed 123 support twice and not had any response. I begrudge having to pay 60p per minute to phone their helpline and there are no other phone numbers you can use. All in all it's awful. While I'm at it - how can some of these magazines give them [...]

Time Hosted under 1 month.
Features : 0.5 out of 5
Cost : 0.5 out of 5
Support : 0.5 out of 5
Control Panel : 0.5 out of 5
February 9, 2007
My experience parallels Nick King's (6 Feb 2007). I signed up on Thursday morning (8th Feb) for 3...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Bob Wilcox ( robertwilcox@o... )

My experience parallels Nick King's (6 Feb 2007). I signed up on Thursday morning (8th Feb) for 3 Domains and Instantsite and had similar issues as Nick - Published Site obliterated by someone's search drop down rendering the site useless and no access to the Edit page in Sitebuilder to even attempt to change it. If this was on a PC, an AC reboot would be the first step, but there isn't even a means of deleting all and starting again. Two emails to support have resulted in no reply (having [...]

Time Hosted under 1 month.
Support : 0.5 out of 5
February 6, 2007
Signed up for the InstantSite [simple website template tool] service on Friday. That's a bit of...
123 Reg Rating ★★½☆☆(2.5 out of 5)provider reviewed by Disgruntled, Herts. ( nick.king@m... )

Signed up for the InstantSite [simple website template tool] service on Friday. That's a bit of fun. Fiddled around with it for a couple of days. Nothing heroic, just choosing a template and seeing what's available. It broke on Sunday for no obvious reason. I can't get into it any more. I can't design my site. The site is in a preliminary barely-started state, it is published on the internet and I can't get in to complete the wretched thing. What a mess. Imagine my delight.

Since then 2 days [...]

Time Hosted over 3 years
Cost : 1.5 out of 5
Support : 0.5 out of 5
Control Panel : 0.5 out of 5
January 24, 2007
Its seems I should have read this site before getting my 'Web Hosting Service' from these guys.I...
123 Reg Rating ★★½☆☆(2.5 out of 5)provider reviewed by Steve ( Flaminred@m... )

Its seems I should have read this site before getting my 'Web Hosting Service' from these guys.
I have had domain names from 123 for for about 5years and after hosting my own webpage on a .mac account I decided to do a better job. So I purchased theirwebhosting and payed near on £50 for the year.

As i got all my details sent through I saw my 'ftp' address was rather long winded. I didn't want to give out a complicated address to my clients. It worked out to be [...]

Time Hosted over 3 years
Features : 0.5 out of 5
Cost : 4.5 out of 5
Support : 0.5 out of 5
Control Panel : 4.5 out of 5
January 22, 2007
I've used 123-reg for many years, with little or no problems - indeed, I actually recommended them...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Phil Thomas ( Phil.Thomas@P... )

I've used 123-reg for many years, with little or no problems - indeed, I actually recommended them to many of my clients. However, last week, I attempted to purchase about 30 domains, totally £250. The site hung, billed my solo card 4 times, sent me one invoice, and didn't register the domains. Oddly, they refunded 2 of the payments, but I'm still £250 down, and the domains haven't been registered. Customer services doesn't exist - completely un-contactable. They ignore all e-mail [...]

Time Hosted over 3 years
January 21, 2007
Well, I said "Watch this space" after having a rare pleasant experience when I actually talked...
123 Reg Rating ★★½☆☆(2.5 out of 5)provider reviewed by Phil ( phil@g... )

Well,

I said "Watch this space" after having a rare pleasant experience when I actually talked to someone at 123-reg.

Sorry, Colin at 123-reg, but it appears that things have NOT improved, despite your plans to the contrary.

Emails are not coming through again. Yes, I've contacted "support" (but who knows when they'll reply, if at all), but the 123-reg site still says 123-reg are not experiencing any problems currently. Looking at recent additions to this review page, it seems other [...]

Time Hosted under 1 month.
January 17, 2007
I have read the reviews that everyone have left and thought I might add a comment about the worst...
123 Reg Rating ★★½☆☆(2.5 out of 5)provider reviewed by Zak ( -no email- )

I have read the reviews that everyone have left and thought I might add a comment about the worst place in the world to buy anything from.

We have a contact with plus.net for broadband, e-mail and domains names. its a good little deal very fast on the support, some times they go down, but there support is great they tell you everything that’s gone wrong on a stats page.

I made a site for someone using streamline.net everything worked fine domain name, ftp and emails. One year on it [...]

Time Hosted over 3 years
Features : 0.5 out of 5
Cost : 0.5 out of 5
Support : 0.5 out of 5
Control Panel : 0.5 out of 5
January 16, 2007
They are without doubt the most USELESS company I have ever had the misfortune to deal with. There...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Andy Dillon ( chinaman3@c... )

They are without doubt the most USELESS company I have ever had the misfortune to deal with. There is no such thing as Customer service at 123-reg!
I have had numerous problems including a domain name that I owned being un usable for months due to their incompetence!.They even Lied to me on more than one occassion that transfers were in progress. They should take 24-48 hours but 2 months later.......nothing!
They also managed to put my domains in other peoples control panels.
Do yourself a [...]

Time Hosted under 1 month.
Features : 2.5 out of 5
Cost : 2.5 out of 5
Support : 2.5 out of 5
Control Panel : 0.5 out of 5
January 8, 2007
I have recently set up my website with 123-reg instant site, and am trying to work out how to set...
123 Reg Rating ★★½☆☆(2.5 out of 5)provider reviewed by Julie Philpott ( viro-bag@h... )

I have recently set up my website with 123-reg instant site, and am trying to work out how to set up advertising on the site, because I seem to only be able to work in the middle of the page, i.e., the text area. I have tried contacting 123-reg by e-mail to ask their advice, but as with others, no response yet. If anyone knows could they contact me on viro-bag@hotmail.co.uk. (My site is viro-bag.co.uk if you wish to see what I'm talking about)
If there are any tools that I have maybe missed, [...]

Time Hosted 2 to 3 years
January 5, 2007
Just found out that email wasn't working but don't know for how long, judging by the rest of the...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by -anonymous- ( -no email- )

Just found out that email wasn't working but don't know for how long, judging by the rest of the comments here it could have been for sometime! Don't have a high volume of traffic, so it came as a bit of a surprise!! Luckily somebody bothered to phone me when they received a bounce back, permanent error - or I might never have known.

I have used 123 reg for quite a while and have always been happy with them... but this email cockup is unacceptable... somebody from 123reg might have alerted [...]

Time Hosted over 3 years
Features : 4 out of 5
Cost : 4.5 out of 5
Support : 0.5 out of 5
Control Panel : 4.5 out of 5
January 5, 2007
I only use their domain registration and then set DNS to my servers, but contacting their customer...
123 Reg Rating ★½☆☆☆(1.5 out of 5)provider reviewed by David ( david@r... )

I only use their domain registration and then set DNS to my servers, but contacting their customer services is impossible.

If you purchase a domain watcher there is no control in the control panel to set it up.
When contacting their customer services by email they never reply until about 2 weeks later, always claiming that they have had a high number of emails.

Most problems I contact them about would be very important or time critical (domain nearly expired etc). so end up having to [...]

Time Hosted under 1 month.
Features : 1 out of 5
Cost : 4.5 out of 5
Support : 0.5 out of 5
Control Panel : 2.5 out of 5
January 2, 2007
I got a domain www.bracknellreelclub.org.uk from them over a year ago and that was fine I had it...
123 Reg Rating ★☆☆☆☆(1 out of 5)provider reviewed by David McQuillan ( dmcq@f... )

I got a domain www.bracknellreelclub.org.uk from them over a year ago and that was fine I had it pointing to a subdirectory of my own domain.

However on 28th Nov 2006 I purchased a hosting for it from 123-reg. It was obvious from the start that there was some problem with the setup as the control panel gave a system error when I tried to access the file store. Also I didn't get the email saying what I should do for ftp access. They did send me the email with the name and password after a [...]

Time Hosted under 1 month.
December 30, 2006
I know ive hosted with them less than a month but i thought id give 123-reg a go seeing as i had a...
123 Reg Rating ★★½☆☆(2.5 out of 5)provider reviewed by Paul Canning ( donegalpaul@h... )

I know ive hosted with them less than a month but i thought id give 123-reg a go seeing as i had a new website to get up and running for a local business and they were in the middle of their winter sale where domains were half price. So i went ahead and got a domain name and hosting with them which included 10+ POP emails whereas normally with my usual host 1 costs a tenner a year.

the domain showed as registered and i could ftp my files within the hour, however, after 48 hours after [...]

Time Hosted over 3 years
Features : 1.5 out of 5
Cost : 4 out of 5
Support : 0.5 out of 5
Control Panel : 4 out of 5
December 28, 2006
I think it all went horribly wrong when Pipex bought 123-reg.It seems to me the whole email...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Rob Luff ( rob@w... )

I think it all went horribly wrong when Pipex bought 123-reg.

It seems to me the whole email system at 123-reg is failing horribly. I use rob@xxx.co.uk as my admin contact for 3 domains parked at 123-reg. My auntie uses 123-reg to host a seperate website, and any emails I send her from the above email address gets bounced EVEN THOUGH 123-reg use that email address to administer my account with them and send me notifications and updates, etc. They claim the email address does not pass their [...]

Time Hosted over 3 years
December 15, 2006
An update ...I believe 123-reg have deserved criticism over the last few months. I thought it...
123 Reg Rating ★★½☆☆(2.5 out of 5)provider reviewed by Phil ( -no email- )

An update ...

I believe 123-reg have deserved criticism over the last few months. I thought it only right, therefore, that I mention the service I've had over the last 24 hours ...

Yesterday (following numerous emails, a letter and a fax), I had two 'phone calls from Colin at 123-reg. I had stated in my various communications to 123-reg that I was "willing to hang in there" if there was a light at the end of the tunnel, and 123-reg could promise a return to the way things were.

Colin [...]

Time Hosted over 3 years
Features : 3 out of 5
Cost : 4 out of 5
Support : 0.5 out of 5
Control Panel : 2.5 out of 5
December 7, 2006
I have had various plans with 123 reg over the last few years.Until this year, support was...
123 Reg Rating ★☆☆☆☆(1 out of 5)provider reviewed by Phil ( -no email- )

I have had various plans with 123 reg over the last few years.

Until this year, support was great - a sensible reply to emails often within the hour. Nowadays, you're lucky if you even get an acknowledgement within a few days. On the few occassions you do (eventually) get a reply, it's likely to be useless (e.g. "Have you checked out FAQs" - YES I HAVE, YOU MADE ME DECLARE THAT BEFORE I COULD USE YOUR WEB FORM!)

The recent farce over their email servers was made more infuriating by their [...]

Time Hosted over 3 years
Features : 2.5 out of 5
Cost : 4 out of 5
Support : 0.5 out of 5
Control Panel : 3 out of 5
December 1, 2006
It made me laugh (or cry - not sure which) when I saw that 123-Reg had been voted the best web...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Dave Boulton ( dave.boulton@s... )

It made me laugh (or cry - not sure which) when I saw that 123-Reg had been voted the best web hosting company on webuser.co.uk. How did this happen?

The reason I ask is that I have had no end of trouble with their (non-existant) support over the past month or two.

First they withdraw services from their hosting package that I have paid for without any consultation or notice.

Then, I encounter problems where I cannot upload changes to my website.

I sent many emails to their website [...]

Time Hosted 1 to 2 years
Features : 2.5 out of 5
Cost : 4 out of 5
Support : 1.5 out of 5
Control Panel : 4 out of 5
November 22, 2006
I too have had fantastic service from reg-123 up until about 2 weeks ago when we started to notice...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Jack Pearce ( jackbp@h... )

I too have had fantastic service from reg-123 up until about 2 weeks ago when we started to notice e-mails disappearing. I wouldn't be so bad if it were all the e-mails going missing as we would switch to our backup solution, however we've now got a situation where some are bouncing back, some are being delivered up to 16 hours late and others are just vanishing (no bounceback, no delivery... nothing).

It's a real shame that they've so poorly implemented this new spam-filter as I will [...]

Time Hosted over 3 years
Features : 2.5 out of 5
Cost : 4 out of 5
Support : 0.5 out of 5
Control Panel : 2.5 out of 5
November 22, 2006
Have used 123-reg for over 5 years for domain name registration and email forwarding, and until...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Colin McFarlane ( nosupport@1... )

Have used 123-reg for over 5 years for domain name registration and email forwarding, and until last week have had no problems at all. We depend on the email forwarding service they provide us for 25 different domain names. They have just decided to reject incoming emails from dsl accounts. I wasn't given a choice in the matter which is unacceptable as almost all my clients use commercial dsl services so can no longer email me. I have had no success with their support staff and in the last 2 [...]

Time Hosted over 3 years
Features : 2.5 out of 5
Cost : 3 out of 5
Support : 1.5 out of 5
Control Panel : 2.5 out of 5
November 21, 2006
Have basic domains and a simple hosting package. They are primarily used for web forwarding and...
123 Reg Rating ★½☆☆☆(1.5 out of 5)provider reviewed by Jon Senior ( jon@r... )

Have basic domains and a simple hosting package. They are primarily used for web forwarding and also hosting one website, and for email forwarding. All of which they have done adequately (If not brilliantly) for the last few years.

My major dig is that they recently decided to do something about the level of spam passing through their mail servers. A grand idea, but a big step and one which should be thoroughly tested first. Instead, it would appear that they unleashed their new system, [...]

Time Hosted under 1 month.
Features : 0.5 out of 5
Cost : 2.5 out of 5
Support : 0.5 out of 5
Control Panel : 0.5 out of 5
October 30, 2006
VERY VERY BAD Services for 123-Reg.co.uk.Almost RUBBISH Services.I use their dedicated server...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by luzhixian ( luzhixian@h... )

VERY VERY BAD Services for 123-Reg.co.uk.
Almost RUBBISH Services.

I use their dedicated server services.

1. Oct 19, I sent some enquiries to this company. they replied me one weeks later.
2. Oct 20 I signed in your web, and place one order int the same day.
3. Oct 23, they replied my order and said my server would be ready in 15 mins . and they charged to my credit card that time.
4. Oct 25, another guy reply my compain wit my order said he will prepar my server shortly.
5. Oct [...]

Time Hosted 1 to 3 months
Features : 0.5 out of 5
Cost : 0.5 out of 5
Support : 0.5 out of 5
Control Panel : 0.5 out of 5
October 29, 2006
WORST company in the world over 100 emails sent in 5 weeks and no reply, one one ever answers the...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by -anonymous- ( -no email- )

WORST company in the world over 100 emails sent in 5 weeks and no reply, one one ever answers the phone either!

if anyone ever gets through id be bloody impressed...

i want my money back after spending it on the S**T company.

Time Hosted over 3 years
Features : 0.5 out of 5
Cost : 0.5 out of 5
Support : 0.5 out of 5
Control Panel : 0.5 out of 5
October 28, 2006
PLEASE don't waste yuor money with thic company. When you pay peanuts I supose you should expect to...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Robin ( nospam@r... )

PLEASE don't waste yuor money with thic company. When you pay peanuts I supose you should expect to get served by a bunch of monkeys. One of the problems was with their email defence (which has a very poor control panel), they sent me an email with a link to a user guide, this link was not recognised so I emailed 123 to get the correct link, a week later I got a reply asking where I had got this link from, replied that it was from them..... guess what no reply yet. The only time I have received [...]

Time Hosted 1 to 2 years
Features : 0.5 out of 5
Cost : 0.5 out of 5
Support : 0.5 out of 5
Control Panel : 0.5 out of 5
October 22, 2006
123-Reg WarningThis is a heads up warning to all of you that are considering committing...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Annoyed123 ( tommy@s... )

123-Reg Warning

This is a heads up warning to all of you that are considering committing yourself to any sort of dealings with 123-reg.

My saga started in March 2006, is still ongoing as of 22 October 2006 and is completely unresolved.

Unwittingly, in March 2006, I called on the services of 123-reg to pre-register many .eu domains on my behalf. In April 2006 I was informed that the majority of my chosen domains were unsuccessful and I would be getting a refund. I was disappointed [...]

Time Hosted 6 mo. to 1 year
Features : 0.5 out of 5
Cost : 1.5 out of 5
Support : 0.5 out of 5
Control Panel : 2 out of 5
October 2, 2006
Similar to others really - started off ok at the beginning of the year but last couple of months...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by John ( fangie@u... )

Similar to others really - started off ok at the beginning of the year but last couple of months have had several weekends where my site is unavailable. Since nobody is around there anyway on weekends you are stuffed - luckily I still have a w2k server around and can take over but of course there are delays whilst the dns change propogates.
Customer service - no chance
Email response - in your dreams.
Am on Starter Pro - well meant to be but its not working for my site still..

Avoid like [...]

Time Hosted over 3 years
Features : 2.5 out of 5
Cost : 2 out of 5
Support : 0.5 out of 5
Control Panel : 1.5 out of 5
September 22, 2006
Reseller for company since inception. Very sorry to all clients. Cheap no. Cheerful no. Started...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by paul fishlock ( paul@f... )

Reseller for company since inception. Very sorry to all clients. Cheap no. Cheerful no. Started well with great intentions. Taken over multiple times. 123 does not talk to Pipex. Pipex does not talk to GX/GXN/Webfusion. Utter mess. Myserverworld control panel does not work, not only slow and overloaded, but functionality on account updating/cancelling is non existant. Don't run any cgi scripts. Server ballancing sucks. Functionality changes at their whim. Overcharged and under [...]

Time Hosted over 3 years
Features : 2.5 out of 5
Cost : 2.5 out of 5
Support : 1 out of 5
Control Panel : 2.5 out of 5
September 12, 2006
I am on the starter plus package.Website has gone 404, cannot upload files from the 123-Reg...
123 Reg Rating ★½☆☆☆(1.5 out of 5)provider reviewed by Robin B ( -no email- )

I am on the starter plus package.
Website has gone 404, cannot upload files from the 123-Reg control panel, cannot FTP to upload files. Tried the fault 'contact us' form and got no response.
Tried phoning the 0900 50p/minute number and after 5 minutes was told they ould not find the problem. Had one email to say problem had been referred to the tier 2 support team! Still 404.
I don't know if it is the Pipex buyout but service has gone right down hill in the past year. I am now well and [...]

Time Hosted 1 to 2 years
Features : 0.5 out of 5
Cost : 2.5 out of 5
Support : 0.5 out of 5
Control Panel : 2.5 out of 5
August 18, 2006
123-reg have lost it!They are denying me my affiliate commission now, and say that "I may get...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by oxipam ( -no email- )

123-reg have lost it!

They are denying me my affiliate commission now, and say that "I may get it soon".... I am going to transfer away from them...., there is somethign wrong in that company....something big thats wrong with management I reckon.

Yep, I get no respnse to emails, and they said that "I may get my commission soon!"

:-|

Time Hosted under 1 month.
Features : 2.5 out of 5
Cost : 2.5 out of 5
Support : 0.5 out of 5
Control Panel : 2.5 out of 5
August 15, 2006
I purchased a dedicated server from these crookes last month. It took 4 days to setup, not 15...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Jenny ( jennyjenny@b... )

I purchased a dedicated server from these crookes last month. It took 4 days to setup, not 15 minutes. Once it was online it only took 4 days for a fault to arise that prevented me logging in. Emails were ignored, and so I was forced to ring their 50pence per minute helpline. Everything was back up and running in a couple of hours. It was a reasonable service at that point I thought.
I resisted putting anything on the server for a week as I wanted to ensure it was reliable. Seemed ok [...]

Time Hosted 1 to 3 months
Features : 0.5 out of 5
Cost : 0.5 out of 5
Support : 0.5 out of 5
Control Panel : 0.5 out of 5
July 14, 2006
I've had nothing but problems with this company. I signed up for 123-reg's basic web hosting...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Michael Gardiner ( webmaster@h... )

I've had nothing but problems with this company.

I signed up for 123-reg's basic web hosting package and the server they placed my site on had a major problem. Every 15 minutes the server would be offline for 2 minutes. Another issue was the sytem clock was 10 minutes slow. I notified 123-reg with approximately a dozen emails, supports notes etc to various addresses but it was over a month before I got a response which hinted at even looking at the server. All they had done was fix the [...]

Time Hosted under 1 month.
Support : 0.5 out of 5
July 13, 2006
I registered for starter package but ended up being charged for the starter plus. They don't...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Martin Hart ( mlhfromricky@b... )

I registered for starter package but ended up being charged for the starter plus. They don't appear to offer full email facilities, only forwarding. I have sent 3 emails 2 faxes and 1 letter of complaint and received no replies to any of them.

Time Hosted over 3 years
Features : 2.5 out of 5
Cost : 2.5 out of 5
Support : 0.5 out of 5
Control Panel : 2.5 out of 5
June 30, 2006
123-Reg has steadily gone from bad to worse over the past few months.The service is now so...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Andy Allen ( andyallen@n... )

123-Reg has steadily gone from bad to worse over the past few months.
The service is now so unreliable I will be taking my site, and those of at least a dozen of my customers away from 123-reg to another ISP.

Websites hosted with them are extremely slow to respond, and on many occasions become totally unavailable altogether.

Despite many many emails to their support, there is no reply - apart from a generic email they send out (several days after your complaint) stating that they are [...]

Time Hosted under 1 month.
Features : 0.5 out of 5
Cost : 2.5 out of 5
Support : 0.5 out of 5
Control Panel : 2.5 out of 5
June 22, 2006
I ordered one of their dedicated servers. They told me it would be up in 15 mins. I waited and then...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Will ( will@f... )

I ordered one of their dedicated servers. They told me it would be up in 15 mins. I waited and then thought sod it, i'll go with another webhosting company.
So I rang 123-reg up on their 50p/min support line and asked them to cancel it and refund the money as I had not recieved the service.
They told me that that would be fine but they would have to get a manager to call me back.
I waited.....and waited....and waited, nobody called.
I sent them several emails, to which they responded to [...]

Time Hosted 1 to 2 years
Features : 3 out of 5
Cost : 2.5 out of 5
Support : 0.5 out of 5
Control Panel : 2 out of 5
June 3, 2006
123-REG have gone downhill significantly over the last year, I don't know if this is due to the buy...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by J Fairbrother ( sgb@h... )

123-REG have gone downhill significantly over the last year, I don't know if this is due to the buy out by PIPEX recently.

Domain Hosting seems fine if everything works first time but should you have the slightest problem then you can forget any support, They just DONT answer emails!

We are still trying to get them to sort out a problem that happened 10 weeks ago, we have sent at least 40 emails, a couple of faxes, phone calls and finally a letter of complaint to their senior management. [...]

Time Hosted 1 to 2 years
Features : 2.5 out of 5
Cost : 2.5 out of 5
Support : 0.5 out of 5
Control Panel : 2.5 out of 5
May 26, 2006
Bweware of these cowboys. Six weeks ago ordered a host of .co.uk domains. They took the money and...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by M Murphy ( murphy.maurice@g... )

Bweware of these cowboys. Six weeks ago ordered a host of .co.uk domains. They took the money and have not registered any of the sites. They ignore all e mails. Support costs 50p per minute and still you cannot get through. I am having to take legal action against them to recover the money paid for services not delivered.

Time Hosted 2 to 3 years
Features : 3.5 out of 5
Cost : 4.5 out of 5
Support : 3 out of 5
Control Panel : 3.5 out of 5
May 17, 2006
All - 123 reg web forwarded , pipex dedicated .net and Unix etc.They're o.k - much better...
123 Reg Rating ★★★½☆(3.5 out of 5)provider reviewed by Joe ( sponghole@h... )

All - 123 reg web forwarded , pipex dedicated .net and Unix etc.


They're o.k - much better than some (Ahem - BISCIT, Easily....).

Only real problem i've had involves their 123 reg web forwarding and call staff not admitting the problem for several days - even though they balently knew about it as they had thousands of sites affected.

Time Hosted over 3 years
May 17, 2006
I concur with the prevailing views of others on this page.. I cannot believe how these guys have...
123 Reg Rating ★★½☆☆(2.5 out of 5)provider reviewed by nick ( nicksup@y... )

I concur with the prevailing views of others on this page.. I cannot believe how these guys have gone downhill in the past couple of years. They never respond to emails before five days have elapsed...their "email defence" mechanism - cost £9.99 - is still not working although I purchased it three weeks ago - none of my five emails on the subject were answered...They failed to alert me properly when my webhosting package was up for renewal (one email in early Feb - package expired mid [...]

Time Hosted 6 mo. to 1 year
Features : 0.5 out of 5
Cost : 0.5 out of 5
Support : 0.5 out of 5
Control Panel : 0.5 out of 5
May 15, 2006
123-rg.Do not waste your hard earned money on such a bunch of losers.My site is still down...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by wayne Hopkins ( wayne@n... )

123-rg.

Do not waste your hard earned money on such a bunch of losers.
My site is still down today as i speak after 4 days of trying to contact them.

They are simply not worth your time for hosting with them if anything goes wrong!

Time Hosted 2 to 3 years
Features : 2.5 out of 5
Cost : 2.5 out of 5
Support : 0.5 out of 5
Control Panel : 2.5 out of 5
May 4, 2006
I've used their basic plan, all was ok until i needed some assistance, I have not been able to...
123 Reg Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Howard Clarke ( howardclarke900@h... )

I've used their basic plan, all was ok until i needed some assistance, I have not been able to upload changes to site. They are rubbish rubbish rubbish, i've emailed at least 5 times and don't even get an answer, they don't care about their customers. do not sign up with this company.

Time Hosted 2 to 3 years
Features : 1.5 out of 5
Cost : 5 out of 5
Support : 0.5 out of 5
Control Panel : 1.5 out of 5
April 27, 2006
I have used 123-reg for hostnames and used their web forwarding for a few years now with not...
123 Reg Rating ★½☆☆☆(1.5 out of 5)provider reviewed by Roy ( roy@h... )

I have used 123-reg for hostnames and used their web forwarding for a few years now with not problems, their control panel is fairly basic but easy to use even for the unskilled!

On an annoying side their email forwarding is not very secure, I have been forwarding to an email address that is not used anywhere only from 123-reg and I get spam on that address and from that address so it means some one has hacked them to get this email address as it is NOWhere else but on their email forwarding [...]

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