123Reg review by Matt Rowley ( matt@m... )

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123 Reg got a negative review from Matt Rowley ( matt@m... ) on Dec 17, 2007

123 Reg 5 Roundwood Avenue, Stockley Park Uxbridge, - ub11 1ff UK sales@123-reg.co.uk

Time Hosted :over 3 years Features : Prices / Cost : Customer Rel. : Control Panel :

I have been trying to contact 123-reg for 3 months to sort out one of my Email addresses.I... company reviewed by Matt Rowley ( matt@m... ) on Dec, 17 2007 Overall Rating: 1 (out of 10)

I have been trying to contact 123-reg for 3 months to sort out one of my Email addresses.

I called their call center after numerous attempts through the control panel (which was useless) and waited 40 mins (remember - I'm being charged 10p per minute to listen to music while I wait). Eventually I get through and subsequently I am told I will be contacted.

This never happened.

After sending about 100 messages through the control panel, I finally get told its because I have set up my DNS record incorrectly. This is of great interest to me as I have never touched the DNS records.

Either way, you will have to be plain stupid to use 123-reg to do anything for you.

Utter rubbish.

(I still haven't resolved the issue).

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