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| WebHostingTop » Providers » 1&1 Internet UK Review » User Reviews » Rating #5502 1&1 Internet UK got a negative review from Lucky ( luisiher@g... ) on Jun 25, 2009
1&1 Internet UKAquasulis House, 10-14 Bath Road Slough, SLOUGH sl1 1psWork 0871 641 21 21 Fax 08450 762205 info@oneandone.co.uk | Time Hosted :under 1 month.
| opened an account with this company about 2 months ago and as I did not get the serviceI was...
company reviewed by Lucky ( luisiher@g... ) on Jun, 25 2009 Overall Rating:     3 (out of 10)
| opened an account with this company about 2 months ago and as I did not get the service I was expecting (access to MYsql) I cancelled the same day ( I thought that was it). After 15 days I got charged to my paypal account I called and they told me that I should get the refund in 7 days by bank wire (They sayd the could not refund my paypal account – company policy). Ok 12 day later I did not get the money so I contact their billing department and they told me that due to a system error the payment was not processed. So I have to wait another 7 days. A few days ago for my surprise I got a refund to my paypal account , but today They have charge my again. I have talk to the billing department and told me that they can’t stop the system and they will give me a refund again in 7 days. Also the first advisor I spoke with she put the phone down on me. They service is terrible and also when asking for a complaints dep. or a responsible, they don’t want to now. They pass the ball between departments
I won’t recommend this company to any one. I f you want cheap hosting godady.com is a lot better.
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