WebHostingTop » Providers » 1PlanHost Review » User Reviews » Rating #867 1PlanHost got a negative review from Kirk Bridygham ( kirkwb@c... ) on Dec 21, 2006. 1planhost.com is not yet in top 10 or one of best rated brands on web-hosting-top.com
Yes, Virginia, there is a Santa Claus! After losing access to the site I had hosted with 1PlanHost, submitting trouble tickets (with no response), trying to call (only to find out their lines were disconnected) and sending emails (again, with no response), I was finally able to reach a human being!
The thing to do is to call WebHostPlus' phone number, 201-255-0630 and instead of selecting the option for technical support (nobody will answer), select "1" for sales and go from there. Of course, they tell you that they don't handle support calls (apparently, they don't answer trouble tickets either, so what the hell..right?), but at least it's one possible solution. For my part, I talked to Tammy at extension 4012.
Now, finally, I am free from the grip of 1PlanHost and WebHostPlus and their shoddy "customer service". I hope the rest of you are as successful. Happy holidays!
|
