WebHostingTop » Providers » C I Host Review » User Reviews » Rating #1877 C I Host got a negative review from Past Employee ( Exemployee@c... ) on Feb 01, 2008. cihost.com is not yet in top 10 or one of best rated brands on web-hosting-top.com
I was there during the great Name Server outage....it was simple, a virus was introduced into the server and opps..all IPs were detached from domain names. It took several hours just to figure out what was going on. The lower end techs were locked into the building and given a statement to read to the thousands of callers that was a flat out out lie! I don't think the truth ever did leave the building. (it was bad press to let the world know that they couldn't block a virus intrusion ) The fix was to rebuild and set up a new name server..that took some time. I do know that customers would order one thing and get another with the CEO telling us that the customer wasn't smart enough to figure it out. Boy, was he wrong.... The reason you can't get through for hours on end is because they are short handed, employees quit faster than can be replaced, and all the lies that were told are all on hold wanting an answer they can believe from someone who knows what is going on...( good luck with that ) I was told that I had to read that statement or I would be working for McDonalds...I told him " It just depends on which clown you want to work for" -- I got away from this company, I suggest you do the same.
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