WebHostingTop » Providers » C I Host Review » User Reviews » Rating #345 C I Host got a negative review from Jeremy Wanamaker ( jeremy@t... ) on May 08, 2006. cihost.com is not yet in top 10 or one of best rated brands on web-hosting-top.com
My company switched to CIHost because they were local and offered a good deal. We got on the shared server plan and use very few resources.
As time went on, I started hearing complaints from our 12 person staff that it seemed we were losing a lot of email on the outgoing side. Hmmmm....
After 6 weeks of escalation, 1-3 hours at a time on hold and 10 service calls, we're simply changing hosts.
I have been told that we don't delete all the old email regularly enough, that someone on our server was using it to spam so it was under maintenance, that there had been a power outage overnight and not everything was rebooted yer....
Today, 90 minutes into holding for a manager, I'm being told that there is simply a high server load and I should try resending in an hour or two, because the load is decreasing now. The sad thing is that we don't know where our email goes...
I press send, it says sent. I press send, it says sent. I press send, it says smtp connection not available. Repeat 12 times. 1 of the emails MIGHT get delivered and the rest simply vanish.
I STONGLY advise against cihost.com.
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