WebHostingTop » Providers » Dot5 Hosting Review » User Reviews » Rating #87 Dot5 Hosting got a negative review from Bruno ( bruno_leduc@h... ) on Oct 18, 2005
I am pleased to write this review. I have been trying to buy a domain with Dot5Hosting.... Here are the reasons I rate this hosting solution 1/10 !! Maybe they have a good price or good technical specs, but I never been able to register.. And at the end I was just discussed about their unprofesionnal staff.... There it is :
1) I have never had any news from them after buying my domain
2) I had to go chat with the guys online (at least 3 times) to finally have them to sent me an e-mail to ask me to send copies of my credit card
3) They asked me to send pictures of my credit card throught regular (not crypted) mail. When I told them this was an unsafe practice, they said it was for my own security !!!!! Seriously.... How professionnal is this ???????
4) After taking maybe an hour to explain them that I wanted to send them an encrypted file with all the information included, I sent them the e-mail and they just could not RECEIVE IT !!! I AM 100% my e-mail services work properly... Them I did it again, sent the e-mail while talking to the online operator to make sure I do everything properly... The e-mail just didn't went through... I just couldn't imagine if I ever had a problem in the futur and wanted support, I would have taken hours and hoursor even days to explain/contact them !!!!
So , please check make sure you secure your stuff when buying from them. They seem to have really unsafe bussness practicles !!!!! Makes me even wonder if they secure their client information........
I tried to use the cheapest plan ( 1 year, 5$/month)... And I lost at least 10 hours contacting them to arrange everything.... NOT WORTH THE PRICE AT ALL !!!!
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