WebHostingTop » Providers » Easy CGI Review » User Reviews » Rating #5416 Easy CGI got a negative review from siteisdown ( -no email- ) on Jun 20, 2009
I could write pages about how Easycgi has gone from good to the most horrible hosting place on Earth. As of now my website has been down for 24 hours and there has been no activity on the ticket I opened. This has happened twice just in the last two weeks. Our site is frequently down, the 99.99% uptime is a huge fraud - and that is an understatement.
Today, I am done with them. I am moving. I have redone the site twice. I feel bad that I ever suggested them to anyone, because they are in the same shoes as me. Last year when they switched their servers it was done extremely unprofessionally. They broke our website to the point that I had to rebuild it. They overwrote our event calendar (that contains at least 10 events per day) with a backup that was 3 months old. They broke our forum then overwrote it with an old version as well. When I asked them for the latest backup they kept saying that is the latest. They pretend to be stupid or they are stupid I don’t know but one runs in circles with their customer service.
They will break your site, randomly reset your passwords and they do not explain anything, they do not take responsibility for anything. Their customer support sucks big time, they are like drones. I have been asked for my last name at least 10 times, claiming is not on file. The list just goes on and on. My mission right now is to move my site off of this hell hole, and help everyone else I referred to do the same. At the same time, since there is no way to give feedback to the company they can count on me giving my wonderful feedbacks on places like this one, so I can save others from making the same mistake I made.
Don’t even waste your precious time, and money.
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