WebHostingTop » Providers » Globat Review » User Reviews » Rating #6286 Globat got a negative review from An unsatisfied customer. ( -no email- ) on Aug 18, 2009
As a customer of Globat for numerous years, I finally grew tired of Globat's billing practices and shifted to another company. The control panel for a novice webmaster was difficult at best. The add-ons were pricey, but the final straw was that you were forced to opt-out of upgrades and renewals (account automatically charged if you didn't say no). There were still a number of charges after I had requested that the automatic renewals be stopped and I be contacted if/when charges for services my be due. What's truly funny........I cancelled services and transferred to another hosting company, only to find out that I was charged another automatic renewal fee of $145+ (only a portion of the upgrades, and more than the upgrades normally cost) when I was no longer even a customer of the company. In addition, Globat placed a pending charge for a renewal in 2010 for those same services and a 33% increase. Still fighting for the refund for charges on a service I no longer used, but simply get the run-around by staff.
In response to one comment below praising Globat from across the pond, I had run my adult and nonprofit youth hockey league website on Globat since I first started our program. The money from registartion goes right back into the program.......in this instance, Globat time and again lined its own pockets with automatic upgrades and renewals that were not desired/needed...........even going so far as to charging for services 10 days after I terminating my service with them.
Stay away from Globat.........there are far more affordable and customer service oriented hosting companies out there.
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