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Time Hosted under 1 month.
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December 28, 2006 | I have hosted a website and just after only 1 day My website is down !!!!I cant reach my website....
Heart Internet Rating (0.5 out of 5)provider reviewed by yekta acar ( -no email- )
I have hosted a website and just after only 1 day My website is down !!!!
I cant reach my website. it is down!
I cant even reach the of www.heartinternet.co.uk!!!
it has been 5 hours since I have noticed. I cant reach anyone from the company!!
Their website is DOWN!!!
They need to find a good host for their own website!
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Time Hosted 3 to 6 months
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January 22, 2007 | It looks like Heart Internets DNS are down !This is the first issue i've seen so...
Heart Internet Rating (5 out of 5)provider reviewed by CarbonHosting ( alan@c... )
It looks like Heart Internets DNS are down !
This is the first issue i've seen so far.
www.carbonhosting.co.uk
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Time Hosted 3 to 6 months
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January 22, 2007 | This is the third time in 5 months I have not been able to access my account with Heartinternet. I...
Heart Internet Rating (2.5 out of 5)provider reviewed by -anonymous- ( -no email- )
This is the third time in 5 months I have not been able to access my account with Heartinternet. I cannot communicate with them either. The server looks like it's down again. There are no phone numbers or customer service to contact either as all information is held on their website which I cannot access!!
How annoying, I can't even get to the home page www.heartinternet.co.uk. 'page cannot be displayed' is the only thing I can get hold of.
What's with this site? If this continues, I'll [...]
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Time Hosted 3 to 6 months
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January 25, 2007 | have you tried http://www.webhostingstatus.com lately ?It tells you if they have issues, the...
Heart Internet Rating (5 out of 5)provider reviewed by CarbonHosting ( -no email- )
have you tried http://www.webhostingstatus.com lately ?
It tells you if they have issues, the last one, which i thought was DNS due to the sites not pinging at all, (Basically NOT THERE!) was inessance correct, the power to the datacentre was compromised, hence EVERY service to the datacentre would have been affected. Ift was resolved pretty quickly, in my opion, especially with the horrible weather.
I think they know when they have issues, and really you can't complain about the service [...]
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Time Hosted 2 to 3 years
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July 19, 2007 | We have been using Heart Internet for nearly 3 years now and are still very satisfied with the...
Heart Internet Rating (5 out of 5)provider reviewed by Gavin Cole ( gavin@t... )
We have been using Heart Internet for nearly 3 years now and are still very satisfied with the price/performance. As a reseller, there is no other company who give you a better deal. Their control panel is excellent, and very comprehensive - you can configure your own customers control panel to match your own brand and easily control what features they have access too.
Tech support are very quick to respond to support tickets and are always very helpful. It's just a shame that you cannot [...]
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Time Hosted under 1 month.
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March 25, 2009 | Back in February 2007 I was looking around for a suitable "home" for this website, as it was...
Heart Internet Rating (0.5 out of 5)provider reviewed by Brian Perrett ( brianperrett@o... )
Back in February 2007 I was looking around for a suitable "home" for this website, as it was getting larger than the space available on the Virgin Media server that I was using. One of the options I looked at was Heart Internet. I can't remember exactly what was being offered at the time but I decided against going with them and never used the free subscription that I signed up to. All was quiet on that front and I totally forgot about them.
Forgot about them, that is, until I received an [...]
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Time Hosted 2 to 3 years
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June 21, 2009 | Excellent service. I have 22 domains on the reseller account and the support never takes more than...
Heart Internet Rating (3.5 out of 5)provider reviewed by Bob White ( bob@2... )
Excellent service. I have 22 domains on the reseller account and the support never takes more than 5 minutes to get back to me with an answer.
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Time Hosted over 3 years
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October 8, 2009 | Cheap webhost. The McDonalds of webhosting. Terrible and impolite customer support.This is the...
Heart Internet Rating (0.5 out of 5)provider reviewed by Andy jones ( andymc@g... )
Cheap webhost. The McDonalds of webhosting. Terrible and impolite customer support.
This is the only webhost I have ever come across which forces you to receive their promotional emails i.e. spams you. There is absolutely no way to stop receiving their barrage of emails, as they say there is no way of unsubscribing if you are a customer.
Avoid like the plague.
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Time Hosted 1 to 2 years
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December 16, 2009 | We now have about 50 customer sites and 30 domain names with Heart Internet on our reseller account...
Heart Internet Rating (4.5 out of 5)provider reviewed by John Williscroft ( design@i... )
We now have about 50 customer sites and 30 domain names with Heart Internet on our reseller account and have had very few problems. We're a web design company and don't want to spend any unpaid time messing around with hosting - Heart gives us few fewer problems than any other hosting company we use.
Setting up new domains and hosting accounts is simple and quick. The control panels offer lots of features for the reseller and end-client. Many requirements can be carried out by our clients on [...]
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Time Hosted over 3 years
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May 15, 2010 | cut of my hosting service due to alleged spamming. Wouldn't explain why rude impolite customer...
Heart Internet Rating (0.5 out of 5)provider reviewed by andrew Parker ( parkerand@g... )
cut of my hosting service due to alleged spamming. Wouldn't explain why rude impolite customer service
avoid like they are the worst providers I have every seen and impossible to contact
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Time Hosted 2 to 3 years
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June 10, 2010 | Its tough to research a web host with all the fake review sites and made up top 10 lists so I...
Heart Internet Rating (5 out of 5)provider reviewed by Sarah ( sarah@d... )
Its tough to research a web host with all the fake review sites and made up top 10 lists so I wanted to add a genuine review here and recommend Heart. I have my reseller hosting with them and the prices coupled with the features are spot on. It is (sadly) refreshing to find a company with no hidden costs and a clear flat monthly fee so you always know where you stand with them.
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Time Hosted 1 to 2 years
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July 17, 2010 | Heart Internet used a 'bait and switch' trick to grow their business. So they brought on board...
Heart Internet Rating (0.5 out of 5)provider reviewed by Gabrielle Green ( gabagreen2@h... )
Heart Internet used a 'bait and switch' trick to grow their business. So they brought on board thousands of customers by promising free hosting if you registered a domain name through them. Even though the domain names were most expensive than other domain name registered, I registered them through HeartInternet because of the promise of free hosting.
Then, all of a sudden, they switched off the free hosting. I couldn't access my files. I have sent countless support tickets but their staff [...]
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Time Hosted under 1 month.
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July 21, 2010 | heartless internethello thereI have been through the gauntlet of web host providers and I...
Heart Internet Rating (0.5 out of 5)provider reviewed by Rob Phillips ( rob.phillips@y... )
heartless internet
hello there
I have been through the gauntlet of web host providers and I recently moved from 123Reg (webfusion) I found their customer support reachable if not always consistent first i tried the vps
Really nice kit using plesk panel then i find out any question about vps were answered with WE DONT PROVIDE support with this package so
I downgraded to a reseller account
and then found out the interface was out of the ark HA HA
I started looking for a fresh approach to [...]
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Time Hosted 1 to 2 years
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January 19, 2011 | After the second time Heart has brought my sites down it is time to change. They changed their SQL...
Heart Internet Rating (0.5 out of 5)provider reviewed by -anonymous- ( aginghipp@h... )
After the second time Heart has brought my sites down it is time to change. They changed their SQL server which required customers to charge their parameter files. When I told them my Drupal sites were down they denied they'd made any changes. I was down for a week. After chasing them a number of times they finally changed my parameter file (w/o my permission) and said it was ok without any explanation. Through follow-up I found out what had really happened.
Recently they made a change [...]
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Time Hosted over 3 years
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April 1, 2011 | Heart Internet - worth it for the support staff alone
Heart Internet Rating (4.5 out of 5)provider reviewed by -anonymous- ( -no email- )
Have been with Heart Internet over 4 years now and been very impressed with them.
Had a couple of issues over the 4 years but they've been really good and sorted them out fairly quickly - even at 4am!
Have used a few other hosting companies but they've not been as good and especially regards the support team.
I was concerned that they want you to put support requests through the control panel but 95% of the time they've resolved issues or at least responded within an hour.
The [...]
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