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Time Hosted 1 to 3 months
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March 6, 2007 | (Plan NoLimit Developer) Everyday, every night just downtime... some hours of stable work and...
Host Department Rating (0.5 out of 5)provider reviewed by Dmitry ( wimskiy@f... )
(Plan NoLimit Developer) Everyday, every night just downtime... some hours of stable work and downtime again... 99,9% uptime? Liars... see this .swf clip
http://rapidshare.com/files/19648963/hd_scum.rar.html,
you will loose all your customers with this "hosting". I can send my site traffic stats and you will see all the truth.. I'm not able to enter their own site now (03/06/2007 12:41 +02:00 GMT).
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Time Hosted 6 mo. to 1 year
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March 15, 2007 | HostDepartment.com is a terrible host. Their prices are low because the service is poor. I...
Host Department Rating (0.5 out of 5)provider reviewed by Farceopia ( ehrenfau@h... )
HostDepartment.com is a terrible host. Their prices are low because the service is poor. I submitted a request to cancel my account and the next thing I received in my inbox was a bill for the next month. I submitted a support ticket which went unanswered for a week. When I submitted another ticket enquiring about the first one, they deleted my support account. I've ended up having to get my credit card company to do a charge back. STAY AWAY from HostDepartment.com
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Time Hosted under 1 month.
January 5, 2008 | I have acquired a plan "NOLIMIT WEBSITE" paying for 2 years. I ADVICE AGAINST anyone lively decides...
Host Department Rating (0.5 out of 5)provider reviewed by hostdepartment.com_User ( -no email- )
I have acquired a plan "NOLIMIT WEBSITE" paying for 2 years. I ADVICE AGAINST anyone lively decides to acquire it. I have always had only problems. Once it were database once it were the ftp and yesterday they have to me blocked the account without give explanations to me if not this email "Sorry for the inconvenience, may we know what your website content, our system detect that your situated is affecting our serveur performance and we need to suspend your account temporary".
I have only a [...]
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Time Hosted 3 to 6 months
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March 20, 2008 | Hostdepartment.com has really good customer service but their servers are very poorly managed and I...
Host Department Rating (0.5 out of 5)provider reviewed by anon ( cashzzz@h... )
Hostdepartment.com has really good customer service but their servers are very poorly managed and I had downtime and problems about once every two days for a long two months. recently they told me they fixed the problems so I'm just waiting to see if things have improved. The problem is I signed up for 24 months for their discount but they will not refund me any money so I feel stuck. They are at least nice but nice isn't enough when your server has constant problems. I'm so frustrated wtih [...]
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Time Hosted under 1 month.
April 15, 2008 | I am a current user of this web hosting company called hostdepartment.com. I cannot tell you how...
Host Department Rating (0.5 out of 5)provider reviewed by cashzzz ( cashzzz@h... )
I am a current user of this web hosting company called hostdepartment.com. I cannot tell you how fed up I am. Not only is the web server down all the time, the customer tech support is often offline and no one answers the phone. I am desperately trying to find another company now. Their customer support, when online, they do act very nice and helpful...but don't be tricked by this. You will feel like a sucker after you run into all the problems. You will get "Out of memory" errors as well as [...]
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Time Hosted 1 to 3 months
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May 3, 2008 | In 10+ years of working with hosting companies. This company is BY FAR THE WORST!!!!! There...
Host Department Rating (0.5 out of 5)provider reviewed by Al Tibbs ( atibbs5854@s... )
In 10+ years of working with hosting companies. This company is BY FAR THE WORST!!!!! There customer service is non-existent and all other means of communication are non-existent. This company should be investigated for ripping people off. Currently, my site has been down for past 3 days with no response from HostDepartment. TERRIBLE, TERRIBLE SERVICE!!!!!!! BEWARE!!!!!!!!!
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Time Hosted over 3 years
May 3, 2008 | OMG - I am so PISSED at these people right now it's not even funny!!! Let me first start by saying...
Host Department Rating (0.5 out of 5)provider reviewed by Matt ( mattk@w... )
OMG - I am so PISSED at these people right now it's not even funny!!! Let me first start by saying that I have been with these people for nearly 5 years, I've gone through some growing pains with them. Overall, they really weren't that bad, HOWEVER!!!, during the last 3 days, EVERY site of mine has been unable to be reached! I thought at first, it may be my ISP, guess again - NOT! So, over the last 5 years I've become VERY good at resolving or should I say troubleshooting the issue, arguing [...]
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Time Hosted 3 to 6 months
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June 8, 2008 | Hello, for anyone who has a complaint against hostdepartment.com or were victims of fraud such as...
Host Department Rating (0.5 out of 5)provider reviewed by elawcase ( elawcase@g... )
Hello, for anyone who has a complaint against hostdepartment.com or were victims of fraud such as hostdepartment.com false advertising for uptime as their servers are often down, please contact me at elawcase@gmail.com for a class action lawsuit to sue for damages and try to get the company to do honest business or not be in business at all. I have hosted with many hosting companies and some of the worst was Webhostasp.com, Vortechhosting.com, Crystaltech.com, Startlogic.com but hands down, [...]
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Time Hosted over 3 years
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November 21, 2008 | Hi, since nearly more than 3 years i am a customer of Host Department. At the beginning they said...
Host Department Rating (2.5 out of 5)provider reviewed by Halil ( -no email- )
Hi, since nearly more than 3 years i am a customer of Host Department. At the beginning they said to me i can host freely unlimited domain names but now i see this is not possible. All the domain names has to registered under your Name and Surname. They are firstly giving you a place for 10 domain names. If you have more than 10 domains you have to wait them or ask for the add new ones because they lock your control panel to add them. Basicly with my unlimited account i can add only 20 domains. [...]
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Time Hosted 2 to 3 years
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March 3, 2009 | May i know from where did you get such good information about hostdepartment ? I am hosting with...
Host Department Rating (0.5 out of 5)provider reviewed by Venugopalan ( venugopalan5@m... )
May i know from where did you get such good information about hostdepartment ? I am hosting with them and I find no such things with their hosting.
Please be loyal towards such services as it can affect many people like me.
if you dont believe it i can show you the proofs of everything. I humbly request you to remove such fake contents from your esteemed website.
I really think your website is legal and not hosted with hostdepartment and will not do the same like them.
If you [...]
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Time Hosted 1 to 3 months
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March 25, 2009 | HostDepartment NO GOOD ON POOR 1] SLOW2] PAGE DOWN ALL THE TIME3] Control Panel LOOKING GOOD...
Host Department Rating (0.5 out of 5)provider reviewed by cp ok ( wallback@7... )
HostDepartment NO GOOD ON POOR
1] SLOW
2] PAGE DOWN ALL THE TIME
3] Control Panel LOOKING GOOD RUNNING SLOW
4] THE SYSTEM RUNNING SLOW
5] FTP SLOW
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Time Hosted 1 to 2 years
April 14, 2009 | My first year was not too bad, except that they did have frequent downtime and customer support...
Host Department Rating (2 out of 5)provider reviewed by BH ( babs2six@y... )
My first year was not too bad, except that they did have frequent downtime and customer support seemed a little clueless.
Just recently there is malicious software hosted on 3 of my sites/their server and after reading reviews I am finding out I am not alone! There are files there I did not upload and when visitors go to my site they get a security warning. This greatly hurt my business!!
STAY AWAY FROM HERE!!!
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Time Hosted 2 to 3 years
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April 20, 2009 | stay away from these people as they are not the best technical people who can help you, they dont...
Host Department Rating (0.5 out of 5)provider reviewed by venugopalan ( mailnendulal@g... )
stay away from these people as they are not the best technical people who can help you, they dont know what is the meaning for FTP, they dont know to set up a database, all they know is to get money from us and cheat us, they will never refund with in the 30 days, i know people who still sending email to hostdepartment asking for money but in vain.
they dont have 99.99% uptime, they had 66% uptime on an average for the months oct , nov and dec 2008
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Time Hosted over 3 years
May 5, 2009 | Host Department is one of the worst run businesses I have ever used.Norton flags their site as...
Host Department Rating (1.5 out of 5)provider reviewed by C Gauthier ( cgauthier@u... )
Host Department is one of the worst run businesses I have ever used.
Norton flags their site as unsafe.
It's easy for scammers from Nigeria, Russia, and other places to set up sites that look like legitimate sites, such as those of major global financial institutions, but they are there to lure visitors to reveal their login information.
Hundreds of spams get into your inbox from WITHIN Host Department even before your email account receives messages from outside Host Department [...]
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Time Hosted over 3 years
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August 24, 2009 | i had a problem and needed to talk to someone at host department over the weekend. They disabled...
Host Department Rating (0.5 out of 5)provider reviewed by Eben Asare Boafo ( ebenasare@y... )
i had a problem and needed to talk to someone at host department over the weekend. They disabled their chat system on Friday and as at Sunday it was still off. I started sending tickets from Friday, and as at Sunday , sot a single reply to over 8 tickets sent.
Some of their servers are not reliable, and it keeps timing out often. Especially the database servers. i have had to move some clients to Hostgator due to the poor services i am experiencing now at Host Department
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Time Hosted over 3 years
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September 9, 2009 | They are the worst company ever, there uptime is more 40% up and 60% down, SQL server slow, SSL...
Host Department Rating (0.5 out of 5)provider reviewed by Stephane ( importbestbuys@h... )
They are the worst company ever, there uptime is more 40% up and 60% down, SQL server slow, SSL Shared server not compatible with IE8, require you to buy dedicated, server get hacked easy, lost all my data 2 times, poor support, Livechat always offline, they don't do backup of there server so when you get hacked, your done. I am switching over, screw them they are fraud.
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Time Hosted over 3 years
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September 23, 2009 | JUST STAY AWAY FROM THE WORST HOSTING COMPANY IN THE WORLD. PERIOD.Your websites can go off for...
Host Department Rating (0.5 out of 5)provider reviewed by Eben Asare Boafo ( ebenasare@y... )
JUST STAY AWAY FROM THE WORST HOSTING COMPANY IN THE WORLD. PERIOD.
Your websites can go off for days without their concern, then the live chat would be disabled so you do not disturb them. Horrible services.
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Time Hosted 2 to 3 years
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October 22, 2009 | At first, I was pleased with Host Department, but over the years, the hosting has gotten worse and...
Host Department Rating (0.5 out of 5)provider reviewed by Kat B ( tyger_lyllie@y... )
At first, I was pleased with Host Department, but over the years, the hosting has gotten worse and worse. It all started last year. Now, this wasn't exactly Host Department's fault, but a router in en-route to my server had failed. I contacted Host Department, and they wouldn't do anything about it. They said it was not their problem. Eventually, I had to contact the company who owned that router myself in order to get the problem be fixed. A good web host would have been more helpful.
Ever [...]
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Time Hosted over 3 years
October 23, 2009 | Host department is a completely awful web host. Let's see if I can remember all the terrible...
Host Department Rating (0.5 out of 5)provider reviewed by David R ( -no email- )
Host department is a completely awful web host. Let's see if I can remember all the terrible experiences I've had:
* My site was down for 3 days solid for no particular reason.
* FTP access and control panel access to my site has been down for 5 days.
* The "technical support" chat was non-functional for over a month before they said anything about it. It still doesn't work.
* You can send them support email but they will never respond to it.
* There is a separate account for their [...]
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Time Hosted over 3 years
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October 25, 2009 | Our company has been with Host Department for five years and most of that time I would rate it as...
Host Department Rating (0.5 out of 5)provider reviewed by Marsha ( marsha_99@h... )
Our company has been with Host Department for five years and most of that time I would rate it as OK - not fantastic but it served our purpose. During the past few months it has had problems more and more often! The down time has been horrible. The website was down for parts of days - off and on over the past month or so. This past week the webpage and the email were down for three days straight. I could not even access the webmail. Phoning, Live Chat and Tickets are useless because there [...]
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Time Hosted 6 mo. to 1 year
October 29, 2009 | The worst web hosting I have every seen. My Previous employer lost several his good customers...
Host Department Rating (0.5 out of 5)provider reviewed by Bhanu Dissanayake ( usbhanu@g... )
The worst web hosting I have every seen. My Previous employer lost several his good customers because of Host Department's horrible service. Now im facing this trouble . Even their website also not loading. Two of my clients are talking to go away from me , because the emails are always dead , going to spam folders. U know , when I report this to their customer service , one said me that tell the mail receiving person to add this as a non spam. So Do I have to call 4000 my customers and tel [...]
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Time Hosted over 3 years
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October 31, 2009 | NEVER HOST WITH THESE GUYS. SERVER DOWN TIMES ARE RAMPANT.Support system is off when you need help...
Host Department Rating (0.5 out of 5)provider reviewed by Kofi asare boafo ( ebenasare@y... )
NEVER HOST WITH THESE GUYS. SERVER DOWN TIMES ARE RAMPANT.Support system is off when you need help most. Tickets are not replied to. 24/7 chat is only a few hours a day. When under pressure they disable it. NEVER NEVER HOST with them. For 2 weeks now some clients cannot receive emails. Difficult to access control panel and ftp to even do backups and move off. Never , never host with them.
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Time Hosted 1 to 2 years
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November 1, 2009 | I have been with Host Department for almost a year. I have their "Unlimited" plan but ever since...
Host Department Rating (0.5 out of 5)provider reviewed by -anonymous- ( -no email- )
I have been with Host Department for almost a year. I have their "Unlimited" plan but ever since the beginning, I keep getting emails from them saying I am in violation and have to reduce my bandwidth, file size, or database size. Now lately their servers keep going down ALL THE TIME!! Currently none of my sites are functional! At first I thought they were providing a great deal but now I know it is not worth it. I found a www rdollc com has a unlimited plan also and have not had any problems [...]
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Time Hosted 6 mo. to 1 year
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November 2, 2009 | Host Department is one of the worst run businesses I have ever used.Poor...
Host Department Rating (0.5 out of 5)provider reviewed by Geremy ( geremy.h@g... )
Host Department is one of the worst run businesses I have ever used.
Poor Service.
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Time Hosted 1 to 2 years
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November 2, 2009 | The 24/7 hot line is an absolute lie. Right now, under the printed line stating that it is online...
Host Department Rating (0.5 out of 5)provider reviewed by Harold Laski ( livelonger@g... )
The 24/7 hot line is an absolute lie. Right now, under the printed line stating that it is online 24/7 are the words "live chat offline." How can a 24/7 hotline be off line. How about a telephone number that gives you no choice but to listen to 2 minutes of telling me that they have 24/7 contact with customers and then they say that there are no representatives available to take my call and they tell me to use the chat line that will "immediately" take my call. However as I stated, the [...]
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Time Hosted 2 to 3 years
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November 5, 2009 | Wow.... Where do I start? THIS IS THE WORST HOSTING COMPANY I HAVE EVER SEEN IN MY LIFE!!! When I...
Host Department Rating (0.5 out of 5)provider reviewed by James ( james@o... )
Wow.... Where do I start? THIS IS THE WORST HOSTING COMPANY I HAVE EVER SEEN IN MY LIFE!!! When I first signed up with them, I actually used their dismal email service, but the email servers were always "down" or being "upgraded". So then I changed to Google Apps for Domains, and signed all my customers up too. No problems until August of this year, then the defacements started. Great. So I go in and fix that damage in my account, very embarrassing. Fast forward to 2 weeks ago, DEFACED AGAIN! [...]
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Time Hosted 2 to 3 years
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November 6, 2009 | All the web host forums are full of really BAD discussions about the company. I even know resellers...
Host Department Rating (0.5 out of 5)provider reviewed by HD Reseller ( server.platform@y... )
All the web host forums are full of really BAD discussions about the company. I even know resellers who have complained to BBB and Consumer Affair Department.
First, I think all those who use HD services are either IT people or know IT to a certain limit. Let's thin guys:
"Any network issue (even setting up a complete hosting infrastructure from scratch would have finished"
Conclusion:
"They are going down (closing)"
"They are moving to another host provider"
"They have reached [...]
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Time Hosted over 3 years
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November 7, 2009 | below is chat i just had with the so called 24/7 chat support. Rude as i would call it.Eben:...
Host Department Rating (0.5 out of 5)provider reviewed by Eben ( ebenasare@y... )
below is chat i just had with the so called 24/7 chat support. Rude as i would call it.
Eben: ftp is not working
Eben: so how long does it take
Simon: Just give us some time more time
Simon: Thank You for using Host Department live chat, have a great day :)
Chat Information
Support staff has ended this chat session due to a long period of inactivity. If you feel that it is being ended inappropriately, please report this incident to our Quality Assurance department at [...]
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Time Hosted over 3 years
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November 14, 2009 | asare: hiSimon: Hiasare: please all my sites on wister have been off for 3 weeksasare: and i...
Host Department Rating (0.5 out of 5)provider reviewed by kofi ( -no email- )
asare: hi
Simon: Hi
asare: please all my sites on wister have been off for 3 weeks
asare: and i see no end in sight in this dismal performance
Simon: Okay. It is indeed because of the network outage in our datacenter. Actually the servers are running fine without any problem. But the network is where the problem is. This has never happened before and is totally unexpected. To be honest. I am not sure about the ETA accurately. But they expect things to be definitely sorted in a few hours [...]
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Time Hosted over 3 years
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November 15, 2009 | HostDepartment promise 99% uptime but guess what its a JOKEstay down 99% percentplus...
Host Department Rating (0.5 out of 5)provider reviewed by Bilal ( malik@w... )
HostDepartment promise 99% uptime but guess what its a JOKE
stay down 99% percent
plus customer service (there is no coustomer service
here check it out
my site is down and now i log in to live chat
""""
Chat InformationWelcome to HOST DEPARTMENT.COM Live chat. An online representative will be with you shortly. You are number 4 in the queue. While waiting you might want to play Games or review our Knowledge Base. If you are having problems with your mail service, please refer [...]
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Time Hosted 1 to 2 years
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November 17, 2009 | I am customer since 2007, company was good for 1st year but when i added 40 domains it started...
Host Department Rating (0.5 out of 5)provider reviewed by Murtaza Zoaib ( murtaza.thebest@h... )
I am customer since 2007, company was good for 1st year but when i added 40 domains it started giving me troubles of all kinds, my all webs goes down for atleast 20 to 25imes daily, no response from customer care and moreover they have now expired my primary domain which they offered me for FREE for LIFE!! i have lost my several clients and trying to move my all clients to better hosting atleast better then HD it really sucks NO MONEY BACK, NO RESPONSE, & NO SERVICE!
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Time Hosted over 3 years
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November 17, 2009 | I have been with hostdepartment for more that 3 years. It was a bit rocky in the begining but was...
Host Department Rating (0.5 out of 5)provider reviewed by -anonymous- ( -no email- )
I have been with hostdepartment for more that 3 years. It was a bit rocky in the begining but was ok for the price up until about a month ago. Although my actual webpage is usually online the email, database, and ftp servers are down most of the time. They do not respond to the support tickests. I can not raise anyone by phone. The message on the phone say to use the 24/7 live chat from their website but no one is every there or it says offline. They seem to have taken a real bad turn this last [...]
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Time Hosted over 3 years
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November 26, 2009 | I tried to stay with HD over the last three years, through numerous website and e-mail outages. I...
Host Department Rating (0.5 out of 5)provider reviewed by R March ( reesa@u... )
I tried to stay with HD over the last three years, through numerous website and e-mail outages. I lost many customers but I kept thinking it would improve. Their live chat usually helped me fix problems but in the last year, they have become unresponsive. The last straw for me was when half of my customer domains, and my reseller domain, were out on error for over three weeks.
That's when I began moving all the sites to Cartika Hosting, which has 24-hour phone support, not just chat, the [...]
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Time Hosted over 3 years
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December 22, 2009 | Host Department's servers were hacked in August 2009. Since that time it has been impossible to...
Host Department Rating (0.5 out of 5)provider reviewed by Bob Costey ( bobcost@a... )
Host Department's servers were hacked in August 2009. Since that time it has been impossible to keep a site up and running and there has been absolutely no customer service. NONE WHAT-SO-EVER.
In the forty years I have been part of the computer industry I have never seen such incompetence and willful insensitivity to customers. Dealing with Host Department has been a nightmare.
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Time Hosted over 3 years
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January 19, 2010 | I have used hostdepartment for years, but last year it all went badly wrong, support is useless,...
Host Department Rating (0.5 out of 5)provider reviewed by -anonymous- ( ianmac51@g... )
I have used hostdepartment for years, but last year it all went badly wrong, support is useless, features are behind the times and outages, slow response etc are just too common, I just cannot rely on the service. There are far better companies available, I am surprised they are rated at 52 out of 55 I would have put them at 56. Out of loyalty I tried to stay with them but they have never recovered.
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Time Hosted 2 to 3 years
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March 5, 2010 | This company started out great, then went downhill fast. Downtime increased enough to affect my...
Host Department Rating (0.5 out of 5)provider reviewed by Jeff ( jb@e... )
This company started out great, then went downhill fast. Downtime increased enough to affect my business. They would post message that the system would return in a few hours, and it could take several days. They always had an excuse for the down time. I switched to someone else in Nov 2009 after 4 days of no service. Just now, 3/5/10, I went to cancel the recurring billing, and again, their control panel had an error due to a recent system upgrade and was unavailable. I had to use online [...]
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Time Hosted 2 to 3 years
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April 2, 2010 | Congratulations for the best service of Hostdepartment support staff doing his job ,its too...
Host Department Rating (4.5 out of 5)provider reviewed by Javier Delgado ( javierdelgadocavero@y... )
Congratulations for the best service of Hostdepartment support staff doing his job ,its too efficient and faster. As customers we appreciate this.
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Time Hosted over 3 years
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September 24, 2010 | I wanted to add my voice to the choir of displeased. These guys are technically challenged at...
Host Department Rating (0.5 out of 5)provider reviewed by Dustin A ( thewander@v... )
I wanted to add my voice to the choir of displeased. These guys are technically challenged at best, morons and thieves at worst. They never do what they say they will, never respond to attempts to resolve issues and only care about taking your money.
I have been waiting over three months for a credit after closing my account. You have to close your account online, then call a special number only available online during a narrow EST time window. Several callback receive the same [...]
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Time Hosted 1 to 3 months
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January 11, 2011 | Host Department is one of the best web hosting company. I have hosted my website for 3 months and...
Host Department Rating (5 out of 5)provider reviewed by my tech ( mytechinspiration@g... )
Host Department is one of the best web hosting company. I have hosted my website for 3 months and observed that their service is very good. The customer support provided by them is excellent and the network uptime is really great. The price is very low and their support for the customers is excellent. I have seen many of my friends have transfered their website from Other webhosts after seeing the services provided by hostdepartment.com.
I have seen that they are now offering a promo-code: [...]
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