WebHostingTop » Providers » Host Excellence Review » User Reviews » Rating #14271 Host Excellence got a positive review from Forrest Milkowski ( forrestmilkowski@e... ) on Dec 21, 2010
I have been a customer for a few years. What has been a problem for me is that your service has be spotty. I have had a number of instances where my site suddenly goes offline. I only find out when someon (customer of mine) calles or emails me. I would really like to know as soon as my site is offline. Error 403 for example is something that shouldn't happen.
Also, there are many times when my customers complain that the site is slow. I was hoping that when I was switched to CP9 that this would not be the case.
I did suffer through your upgrade last year and you did do everything you could to correct your problems. However, I was hoping that with the upgrade there would be less down time and faster response.
Regards,
Forrest
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