WebHostingTop » Providers » Host Java Review » User Reviews » Rating #7733 Host Java got a positive review from Richard Berger ( richard@l... ) on Nov 19, 2009. hostjava.net is not yet in top 10 or one of best rated brands on web-hosting-top.com
First, the opportunity for a free trial is great. I started with the free trial, using the Shared Tomcat service. As pointed out in other posts, debugging on a shared Tomcat is a bit of a challenge, but at $8/month, it's a great price.
I ran into trouble deploying my first application - and eventually switched to Private Tomcat thinking that might solve the problem. Eventually I found the problem in my database configuration, unrelated to Tomcat - and certainly not hostjava's issue. So my app is now up and running - but too early to give much feedback on performance/uptime/etc.
But I can report on customer service. I was very pleased. However, I think it is important to have reasonable expectations. Since my application is not critical, I had the luxury of time to get it working. Each night I would get a thoughtful response to the question(s) that I had posed during the day. Sometimes (very late night) I could get some near-real-time feedback. But in general, I expected one response per day and I got that. Support folks were helpful, supportive, and easy to work with. For WalMart prices, you can't expect Nordstrom's service.
Note: I never had any luck with the live support system and I had problems viewing the FAQ, but there is a good FAQ at: http://wiki.hostjava.net/index.php/HostJava.net_FAQ .
I found it was hard to tell the scams from the real folks - hostjava seems real to me.
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