WebHostingTop » Providers » iPower Review » User Reviews » Rating #5558 iPower got a negative review from Patrick ( decompiled@h... ) on Jun 29, 2009
One domain, which had had hosting canceled in '07, was still being charged annually for hosting. Finding out that the front office had been paying the bill, I called ipower. The client will get about $45 back from the 2009 renewal, but that's it as ipower says they "have no record of the cancellation," and apparently no records at all about customer activity.
A 2nd domain's information apparently just vanished; ipower could not find it, even though I got to spell it for them phonetically 5 times. With no renewals or emails, it has fallen into Redemption Period, what a headache. HOURS on the phone, ipower says contact TucowsInc, ipower is not the Registrant, TucowsInc say contact ipower, ipower is the Registrant; nobody can do anything unless they get $160.
A couple other domains cannot have the name server information modified because ipower appears to be unable to supply me with the proper information to access opensrs. What boggles me is when did the access info get changed, and who changed it?
I do not recommend ipower.
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