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There are 50 total iPower Web opinions on this company which is listed on web-hosting-top.com since 2005. 4 customers found ipowerweb.com a good provider and 44 as bad (2 were neutral).

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iPower Web
2800 28th Street, Suite 205
Santa Monica, CA 90405
US
(888) 511-4678
Overall Features : ★★☆☆☆
Overall Cost : ★★½☆☆
Overall Customer Rel. : ★☆☆☆☆
Overall Control Panel : ★★☆☆☆
Count: 50 customer reviews
Rating Average: 2.1 (out of 10 = best)
Price Plans Range: $$

ipowerweb.com customer reviews

You can officially respond to bad reviews or report as false by login as company or registering a free account!
Time Hosted 3 to 6 months
Features : ½☆☆☆☆
Cost : ½☆☆☆☆
Support : ½☆☆☆☆
Control Panel : ½☆☆☆☆
August 20, 2005
I would like to share with you our dismal experience thus far with ipower. For two to three weeks,...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by James Schuster ( jschuster@s... )

I would like to share with you our dismal experience thus far with ipower. For two to three weeks, we have attempted to work in good faith with ipower on some very serious issues to our business. Spending very significant executive time, our company attempted to work with ipower relative to dedicated server problems on ipower's part, which resulted in more than 300+ unexpected shut-downs over a short period of time. For example, with respect to 8/8/2005, alone, we experienced 17 unexpected [...]

Time Hosted 6 mo. to 1 year
Features : ½☆☆☆☆
Cost : ½☆☆☆☆
Support : ½☆☆☆☆
Control Panel : ½☆☆☆☆
August 22, 2005
I have had the same customer service problems as the previous opinion states. Can only contact...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Nick Athanasopoulos ( nathanasopoulos@1... )

I have had the same customer service problems as the previous opinion states. Can only contact throught email... and some automated reply gets spit back to me without any resolution. I have been dealing with this for the past (2) weeks and below is the latest transcript between myself and ipower technical support.

I will update with the outcome, but it looks like I will be switching my host.
Any companies out there who think they can provide better customer service than ipower is welcome [...]

Time Hosted 6 mo. to 1 year
Features : ★★½☆☆
Cost : ★★½☆☆
Support : ½☆☆☆☆
Control Panel : ★★½☆☆
September 13, 2005
DO NOT USE THIS HOST!!!!!!The billing dept is 100% AWOL when it comes to helping you. I have been...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Ron D ( rondconslt@a... )

DO NOT USE THIS HOST!!!!!!
The billing dept is 100% AWOL when it comes to helping you. I have been trying for a week to reach a person in billing to discuss an upcoming automatic renewal of my account. No one is home. You are either placed on permanent hold or told that their system is down and that they will return your call (don't hold your breath!!). E-mails to IPower are equally ignored. All you receive is an endless chain of replies stating that they will respond shortly (they don't). If [...]

Time Hosted over 3 years
Features : ★★★½☆
Cost : ★★★½☆
Support : ★★★☆☆
Control Panel : ★★★☆☆
September 14, 2005
You get what you pay for. The business pro plan is about $100 a year, and you can't expect to have...
iPower Web Rating ★★★½☆(3.5 out of 5)provider reviewed by Jon T. Day ( jon.day@s... )

You get what you pay for. The business pro plan is about $100 a year, and you can't expect to have instant satisfaction when dealing with support. I give them a 7 because, you are getting a nice toolset and reasonable response time (~24hrs) for the price. Expect to struggle a little bit when you have issues, but be patient, because all these companies at this price model are going to be the same. Something I have noticed is that lately IPowerWeb appears to be changing it's name to IPower. There [...]

Time Hosted 2 to 3 years
Features : ★★½☆☆
Cost : ★★½☆☆
Support : ½☆☆☆☆
Control Panel : ½☆☆☆☆
October 25, 2005
I work in a government office. When iPower changed to their vDeck system, we were unable to...
iPower Web Rating ★½☆☆☆(1.5 out of 5)provider reviewed by -anonymous- ( tonya.miller@v... )

I work in a government office. When iPower changed to their vDeck system, we were unable to utilize the control panel through our firewall. The customer service trying to resolve this issue was horrendous. I spoke with people who had so little knowledge, they did not even know what a server-side include was. They ended up telling us we could not use vDeck unless we opened a port (which we can't do).

Additionally, the phone wait times are very long, and, they use internet phone service, [...]

Time Hosted 1 to 2 years
Features : ★☆☆☆☆
Cost : ★★½☆☆
Support : ½☆☆☆☆
Control Panel : ★★½☆☆
December 28, 2005
I'm leaving these fools and going to ixwebhosting.com's site!! Ipowerweb does not answer emails or...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by mark ( stan_hembry@y... )

I'm leaving these fools and going to ixwebhosting.com's site!! Ipowerweb does not answer emails or answer the phone. NOR do they know WHAT they are doing!!.... I've had to figure things out by myself.

Ixwebhosting.com answers emails BEFORE 2 minutes is up AND the answer the phone before 3 minutes is up!!... now THIS is service!!!

Time Hosted 6 mo. to 1 year
Features : ½☆☆☆☆
Cost : ★★★★☆
Support : ½☆☆☆☆
Control Panel : ½☆☆☆☆
January 7, 2006
We hosted our customers thru Ipower as a reseller for about 1 year. Had we done a simple Google...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Krinken Rohleder ( krohleder@a... )

We hosted our customers thru Ipower as a reseller for about 1 year. Had we done a simple Google search for Ipower we would have quickly learned that Ipower is a notoriously bad company. There is more bad stuff written about Ipower than all of the other hosting companies combined. I cannot fit all of the horror stories about them into this review but image never getting though to customer support, frequent billing errors (in there favor of coarse), excessive downtime, domains not getting [...]

Time Hosted under 1 month.
Features : ½☆☆☆☆
Cost : ½☆☆☆☆
Support : ½☆☆☆☆
Control Panel : ½☆☆☆☆
January 27, 2006
iPower.com is the worst domain registrar and host I have ever encountered. My blood pressure rises...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Rick Carson ( rick@i... )

iPower.com is the worst domain registrar and host I have ever encountered. My blood pressure rises whenever I have to deal with them as their customer support is massively incompetent. Try to get them on the phone and then be prepared to get cut off after an hour on hold. Happened to me several times. Their online chat is worthless as all they do for any issue is to tell you to call their tech support or billing department. They want to do everything through email which is a major hassle if you [...]

Time Hosted over 3 years
Features : ½☆☆☆☆
Cost : ★★☆☆☆
Support : ½☆☆☆☆
Control Panel : ★★☆☆☆
February 2, 2006
Let me start off by saying Im not here to bash this host. Im here to share my culmination of over 5...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Causa Technologies ( sales@c... )

Let me start off by saying Im not here to bash this host. Im here to share my culmination of over 5 years of experience with this company. I want to make fellow webmasters and IT proffesionals who run small buisinesses aware that this provider is in trouble. There is no accountablility at this company, they grew too fast and you are never going to get any sort of "technical help" if your site is down or if your having any problems. What you will get is legions of cut and paste experts reading a [...]

Time Hosted under 1 month.
Support : ½☆☆☆☆
February 21, 2006
Very sorry experience. I signed up and payed for a 1yr contract. Tried to get customer service with...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Mike Fuller ( gratefulmike68@y... )

Very sorry experience. I signed up and payed for a 1yr contract. Tried to get customer service with the 24 hot line and received a recording to leave my name and number twice - did that and they never returned my calls. Tried to get email support for same issue and received only canned responses that they would get to me. Waited for 30 minutes on the chat support that never came. I have been trying to get my money refunded for a month now which according to their 30 day guarantee should be no [...]

Time Hosted 1 to 2 years
Features : ★★½☆☆
Cost : ★★½☆☆
Support : ½☆☆☆☆
Control Panel : ½☆☆☆☆
April 20, 2006
I had ipowerweb for two years. I paid to renew for two more years and 2 days later my site went...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Lorraine Boot ( kumitekid@c... )

I had ipowerweb for two years. I paid to renew for two more years and 2 days later my site went down. I email support, reoly was I did not pay to renew. I e mailed billing, got no reply. I called and only got voice mail option, no one replyed to my messages. This went on for 3 weeks. I paid for 2 more years of service and got no service at all. I called my credit card company and got my money back . Now ipowerweb refuses to let my domain name be transfer to my new hosting service. Ipowerweb now [...]

Time Hosted 1 to 3 months
Features : ★★★★★
Cost : ★★★½☆
Support : ½☆☆☆☆
Control Panel : ★★★★★
April 24, 2006
I really like IPOWER as a webhost! I have had about a dozen in my life and IPOWER is the best! BUT...
iPower Web Rating ★★½☆☆(2.5 out of 5)provider reviewed by Erv Lambert ( talkingchinese@y... )

I really like IPOWER as a webhost! I have had about a dozen in my life and IPOWER is the best! BUT BUT BUT, ...

I paid for multiple domain names almost 2 months ago and I have talked over 3 hours on the phone with their support team and with their billing, plus written them probably 2 dozen emails, and they refuse to give me the multiple domain names I ordered 2 months ago. Several employees said they were going to order them, then didn't. Now, Billing is questioning whether I paid for them! [...]

Time Hosted 1 to 2 years
Features : ½☆☆☆☆
Cost : ★★½☆☆
Support : ½☆☆☆☆
Control Panel : ½☆☆☆☆
July 3, 2006
I have used Ipower for over one year with about 80 domains. I have the worst time with these...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by ken keisler ( provision360@m... )

I have used Ipower for over one year with about 80 domains.

I have the worst time with these people. The most problems come with the many passwords. I have tried to consolodate them, it has only made it worse. Now they do not work at all. When I called today to correct this situation again they would not even talk to me because I have new credit card as old one has expired thus I will never again as they say have acess to my sites I have sent them over $800 in the past year and now will [...]

Time Hosted 2 to 3 years
Features : ★★½☆☆
Cost : ★★½☆☆
Support : ½☆☆☆☆
Control Panel : ★☆☆☆☆
August 17, 2006
Although I have been with iPowerWeb for three years, I'm no longer impressed with their services...
iPower Web Rating ★½☆☆☆(1.5 out of 5)provider reviewed by John Littleton ( JELittleton2003@y... )

Although I have been with iPowerWeb for three years, I'm no longer impressed with their services and I'M LOOKING ELSEWHERE.

Yes, they offer a competitively prices plan but that is their ONLY benefit. If you need Technical Support for ANYTHING, iPowerWeb is totally inadequate. Customer service is unknown in virtually all of the departments: Sales, Billing, Technical Support, Domain Services and Management. In an iPowerWeb Customer Satisfaction Survey, I responded "as long as I don't have to [...]

Time Hosted under 1 month.
Features : ★★★☆☆
Cost : ★★★☆☆
Support : ½☆☆☆☆
Control Panel : ★★☆☆☆
August 26, 2006
To Whom it may concern:Let me just say upfront, this is the only time I have ever taken the...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Kathy S. ( -no email- )

To Whom it may concern:

Let me just say upfront, this is the only time I have ever taken the time to post a review. . . .

I spent several weeks researching Web Hosting companies and found that IPowerWeb received many accolades. Thus, I enrolled. I have had nothing but problems since then. Please read if you want an honest review.

First of all if you are using a Mac, STOP considering IPowerWeb RIGHT NOW! You will be frustrated, trust me. It seems as though, they have used [...]

Time Hosted 1 to 2 years
Features : ★★★★★
Cost : ★★★★★
Support : ½☆☆☆☆
Control Panel : ★★½☆☆
September 13, 2006
We paid for them to re-register the domain name, and they did not do it. We lost the domain name....
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by RJMB ( RJMB@g... )

We paid for them to re-register the domain name, and they did not do it. We lost the domain name. They had already taken our money, and we were left with no real explanation of what happeend, and an offer of a partial refund, followed by an offer of a full refund. My opinion: If you want to protect your domain name, do not use this company. Search "Ipower + problems" and you will find a lot of disgruntled customers.

Time Hosted 6 mo. to 1 year
Features : ½☆☆☆☆
Cost : ½☆☆☆☆
Support : ½☆☆☆☆
Control Panel : ½☆☆☆☆
September 19, 2006
This companyis the worst! There customer service is horrible, They take forever to respond, and...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Rebecca ( -no email- )

This companyis the worst! There customer service is horrible, They take forever to respond, and even then cannot answer questions competently. They took over a month to get a domain registered on one site I worked on, and on another they charged my card without authorization, then took 3 months to refund, and still failed to refund full amount. Control panel is frequently down or has a glitch. Definately steer clear of these losers. F-

Time Hosted 1 to 2 years
Features : ★½☆☆☆
Cost : ★★½☆☆
Support : ★☆☆☆☆
Control Panel : ★☆☆☆☆
September 21, 2006
I have never been exposed to such horrible customer service. They lack any kkind of motivation to...
iPower Web Rating ★½☆☆☆(1.5 out of 5)provider reviewed by Don ( Dstevic@g... )

I have never been exposed to such horrible customer service. They lack any kkind of motivation to actually do any work. My web site has gone down 3 times in 2 months. Everytime, their fault and everytime I was down for 4 days.

Calling tech supports takes at least an hour to talk to someone who has no clue what to do. The live chat takes a little less time, but the same result.

I STRONGLY urge you to choose somewhere else to host.

They simply do not care.

Time Hosted over 3 years
Features : ★★★★★
Cost : ★★★★★
Support : ★★★★★
Control Panel : ★★★★★
October 20, 2006
Take my numerical ratings with a grain of salt because I haven't used other hosts to compare them...
iPower Web Rating ★★★★★(5 out of 5)provider reviewed by Derek ( -no email- )

Take my numerical ratings with a grain of salt because I haven't used other hosts to compare them to. I shopped around over four years ago, and iPowerWeb easily offered the best deal I could find. One thing I really liked was the simplicity of the package, no nickle-and-diming over additional "premium" features -- the base package was full-featured and provided as much flexibility and control as possible. It's like they designed it to be the kind of web host they would want to have [...]

Time Hosted over 3 years
Features : ★★½☆☆
Cost : ★★★★★
Support : ★★☆☆☆
Control Panel : ★★★★★
December 31, 2006
Everything is good except the Perl and Mysql version are too old to support...
iPower Web Rating ★★★½☆(3.5 out of 5)provider reviewed by Tom Wu ( -no email- )

Everything is good except the Perl and Mysql version are too old to support Unicode.

Time Hosted 1 to 2 years
Features : ★★½☆☆
Cost : ★★★☆☆
Support : ★☆☆☆☆
Control Panel : ★★★½☆
February 27, 2007
We have a dedicated server with ipowerweb.Don't expect backups, or any support beyond reboots or...
iPower Web Rating ★★☆☆☆(2 out of 5)provider reviewed by Steven Quesada ( steven@d... )

We have a dedicated server with ipowerweb.
Don't expect backups, or any support beyond reboots or complete reinstalls ($50).

We had a recent problem with our server, (updated that removed all logins to email PLESK) and I had to request a ticket to have them reinstall, once they reinstalled the OS, my PLESK interface was not added, so I had to request it. Once Plesk was added the license was not setup correctly. Two days later and 16 hours of my work time was wasted before the server was [...]

Time Hosted 2 to 3 years
Features : ★★½☆☆
Cost : ★★½☆☆
Support : ½☆☆☆☆
Control Panel : ★★½☆☆
May 8, 2007
Used to be a very good web hosting. Since last year, service is bad, downtime is high. they don't...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by coby ( coby@4... )

Used to be a very good web hosting.
Since last year, service is bad, downtime is high. they don't deliver the 99.9%
I am really upset now as two of my servers are down for 8 days and they can't figure what to do. Just promises.... No exec calls or apology. Tons of emails and no solution.
Try to call them and you have to wait over 30 minutes to talk to human.
Even their chat live has long waiting time.
Don't touch them.
Price ok, by what the use of a site if u can't have it live ?

Time Hosted 2 to 3 years
Features : ½☆☆☆☆
Cost : ½☆☆☆☆
Support : ½☆☆☆☆
Control Panel : ½☆☆☆☆
May 31, 2007
Ipowerweb shafted me royaly, their dns server got compromised and they blamed me for hosting a...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by John Quinlan ( john@u... )

Ipowerweb shafted me royaly, their dns server got compromised and they blamed me for hosting a phishing scam that was still live and operational after I had cleared out every scrap of data from their servers. They refused to admit any liability, in fact they didn't reply to me at all for weeks, and then cancelled my hosting, refused to give me a refund of eleven months hosting fees, and bilked me on introducers commissions for hosting plans that I had sold through my website.

I get no [...]

Time Hosted 1 to 2 years
Features : ½☆☆☆☆
Cost : ★★½☆☆
Support : ½☆☆☆☆
Control Panel : ★★½☆☆
June 7, 2007
By far the worst company to ever do business with on the planet, not just online.My site came...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Lucinda ( l.lavara@g... )

By far the worst company to ever do business with on the planet, not just online.
My site came down without warning three days ago and is still down.
Customer service via chat or e mail is the same cut and paste crap, and trying to reach tech support via phone often results in over an hour on hold.
They lie, they scam, and I have submitted a report to the Better Business Bureau for their shady dealings. Sure, if I were a new customer or on a server that had no problems, I'd be pleased, but [...]

Time Hosted over 3 years
Features : ★★½☆☆
Cost : ★★½☆☆
Support : ½☆☆☆☆
Control Panel : ★★★★★
June 10, 2007
Stay AWAY from IPOWERWEB. I'm not the only one. Just do a quick search online on "ipowerweb loose...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Bard R. Gunnerud ( baardrg@y... )

Stay AWAY from IPOWERWEB. I'm not the only one. Just do a quick search online on "ipowerweb loose emails" and you will see. About a month ago now IPOWER (same company) decided to upgrade all basic accounts to their new servers, with out any warnings! So first my website goes down for about two days, then email goes down, and without knowing, I didn't know that even though I was able to log in to the webmail, no emails was acctually being recived on the server. I contact live support and they [...]

Time Hosted over 3 years
Features : ★★½☆☆
Cost : ★★★½☆
Support : ½☆☆☆☆
Control Panel : ★★½☆☆
July 25, 2007
they are known for fraudelent actions. BBB and FTC frequently have to deal with them.max....
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Roland van Helven ( roland.vanhelven@g... )

they are known for fraudelent actions. BBB and FTC frequently have to deal with them.

max. number of files 50,000
no matter how many GB they offer your disk quota will exceed below 1GB if you have a normal website. we maxed out at 260MB. yes, MegaBytes.

they charge your credit vard as they like without further notice. it is almost impossible to get a refund.

database tables and email accounts disappear overnight. they demand 50USD for a database restore, email accounts can not be [...]

Time Hosted over 3 years
Features : ★★½☆☆
Cost : ★★½☆☆
Support : ½☆☆☆☆
Control Panel : ★★½☆☆
August 30, 2007
The worst customer service and technical support of any company I've ever seen. They are simply...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Norm ( -no email- )

The worst customer service and technical support of any company I've ever seen. They are simply incompetent. Stay away.

Time Hosted over 3 years
Features : ★★☆☆☆
Cost : ★★★☆☆
Support : ★½☆☆☆
Control Panel : ★★★★½
September 12, 2007
I don't know how they can do this and remain in business. Starting shortly after I renewed for two...
iPower Web Rating ★☆☆☆☆(1 out of 5)provider reviewed by William Hollenback ( w_hollenback@h... )

I don't know how they can do this and remain in business. Starting shortly after I renewed for two years the server that I an on has gone down numerous times sometimes for days and when it is up it only last for about two weeks before it is down again. They told me that they were going to move my site to another server and it started working again but two weeks later it was down. At that time they changed the IP address of the site and it took 48 hours before anyone could access the site. Then [...]

Time Hosted 2 to 3 years
Features : ★★½☆☆
Cost : ½☆☆☆☆
Support : ½☆☆☆☆
Control Panel : ★★½☆☆
September 25, 2007
This host could care less that you are down, especially this year. I have had a combined 1 month+...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Heath Buck ( info@m... )

This host could care less that you are down, especially this year. I have had a combined 1 month+ of total downtime from Jan - Sept, until I said to hell with them. With all of their troubles, I do not see how they are going to be able to stay in business much longer. Their customer no-service is a joke, anyone remember their servers getting hacked and them blaming the site owners when people were picking up trojans on ipower hosted sites? I gave them the lowest on almost everything, but I am [...]

Time Hosted over 3 years
Features : ★☆☆☆☆
Cost : ★★☆☆☆
Support : ★½☆☆☆
Control Panel : ½☆☆☆☆
November 4, 2007
I have given up on Ipowerweb !! For two weeks now, I've been sitting on hold, trying to contact...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by John Caughman ( big_friggin_indian@h... )

I have given up on Ipowerweb !! For two weeks now, I've been sitting on hold, trying to contact SOMEONE who can come up with answers.. I've received a bunch of emails with conflicting advice, spurious changes to the accounts, while they are screwing around with changing their servers, (at least I think that's what they are doing!), and I cannot log on to my sites to upload files. They, at one time, supported FrontPage extensions, then they stopped without informing me. So I got an FTP program [...]

Time Hosted 6 mo. to 1 year
Features : ★★☆☆☆
Cost : ★★★½☆
Support : ½☆☆☆☆
Control Panel : ★★☆☆☆
November 17, 2007
Their poor customer service sinks the deal - make sure you search online for the many horror...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by B. Hafford ( kll451@h... )

Their poor customer service sinks the deal - make sure you search online for the many horror stories about it. We have contacted tech support by phone or online chat numerous times, and they are consistently backlogged, ignorant, and/or incompetent. Our web site has been unavailable for days at a time, with just lame excuses and no firm timeline for problem resolution. (This is on a single page web site - no commerce, no video, just some images and text. Inexcusable.) Avoid them like the [...]

Time Hosted over 3 years
Features : ★★★½☆
Cost : ★★★½☆
Support : ½☆☆☆☆
Control Panel : ★½☆☆☆
November 27, 2007
I have hosted multiple sites with ipowerWeb for over 4 years now, and they recently updated their...
iPower Web Rating ★★☆☆☆(2 out of 5)provider reviewed by Liberty Tsighis ( libertyt@g... )

I have hosted multiple sites with ipowerWeb for over 4 years now, and they recently updated their old platform to vdeck3.0. I have not been able to access one of my accounts for over two months and when i call the 1-866 help number I am on hold. The first time i was on hold for one hour and 10 minutes and finally had to hang up, the second time the same thing happened and I have still not been able to get ahold of anyone at customer service to gain access.

I have invested over 2.5 hours [...]

Time Hosted 2 to 3 years
Support : ½☆☆☆☆
December 14, 2007
Do not under any circumstances use Ipower. In the old days (2002-2004), Ipower was a great deal...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Alan Carlson ( alan@c... )

Do not under any circumstances use Ipower. In the old days (2002-2004), Ipower was a great deal with great customer service. Now it is wait on the phone for hours only to get someone who says they can't help you, but they will create a service ticket. In the last two years, I have not had a service ticket answered in less than 3 days. Contacting billing is impossible. They do not reply to emails, or answer the phone. I have not been able to contact billing in over two years! I am now [...]

Time Hosted 1 to 2 years
Cost : ★★½☆☆
Support : ½☆☆☆☆
Control Panel : ★★½☆☆
January 25, 2008
Being that this is my first website and Ipower was my first hosting company I didn't realize how...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Jim Mason ( jimmason@c... )

Being that this is my first website and Ipower was my first hosting company I didn't realize how bad this company was until they forced me and my website to a new server.

The server switch rendered my site useless and I was down for over a month and I never recovered because they never fixed the problem.

it was truly a nightmare and my biggest mistake was thinking that Ipower was going to help and they never did. all the prior complaints are true. 2 hour waits were not uncommon just [...]

Time Hosted 1 to 2 years
Features : ½☆☆☆☆
Cost : ★☆☆☆☆
Support : ½☆☆☆☆
Control Panel : ★★★★☆
February 2, 2008
Don' t ask them to help you, it only complicates your account. Customer Service is always horrible....
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Tech Munky ( etm@f... )

Don' t ask them to help you, it only complicates your account. Customer Service is always horrible. Billing is a joke, you get what you pay for. This company purposely messes with your account until you threaten legal action. I've been offline for 3 months, and they don't really seem to care although they "assure there are engineers working to fix my problem 24/7" I've spent over 10 business days waiting on phone hell hold, and waiting for live chat responses for hours only to complicate the [...]

Time Hosted over 3 years
Features : ★☆☆☆☆
Cost : ★★½☆☆
Support : ★★☆☆☆
Control Panel : ★★★★☆
February 7, 2008
Do NOT choose iPowerweb. I was hosted with them for years and all was well, until one day things...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Hans Le Roy ( -no email- )

Do NOT choose iPowerweb. I was hosted with them for years and all was well, until one day things went wrong: web applications refused to work, I got PHP errors in plain HTML files, FTP account no longer working etc etc. Support was useless - they didn't even bother to actually reply to the support tickets.
I expect them to close down very soon now.

Time Hosted over 3 years
Features : ★★½☆☆
Cost : ★★★½☆
Support : ½☆☆☆☆
Control Panel : ½☆☆☆☆
February 12, 2008
cancelled my account without notice, deleting everything without notice. Had an expired credit...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Mark Brumbaugh ( mark.brumbaugh@s... )

cancelled my account without notice, deleting everything without notice. Had an expired credit card. Now I can't get them to give me an authorization code to transfer my registrar

Time Hosted 2 to 3 years
Features : ½☆☆☆☆
Cost : ½☆☆☆☆
Support : ½☆☆☆☆
Control Panel : ½☆☆☆☆
February 14, 2008
The worse customer service of any company I have worked with. Have spent 5 weeks and hours of time...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by James Livengood ( jameslivengood@s... )

The worse customer service of any company I have worked with. Have spent 5 weeks and hours of time to move my domain

Time Hosted over 3 years
Features : ★★½☆☆
Cost : ½☆☆☆☆
Support : ½☆☆☆☆
Control Panel : ½☆☆☆☆
March 20, 2008
I have been a customer of iPower for over 5 years. Soon I will no longer be a customer. My site has...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Richard Rajchel ( jazzyrick@y... )

I have been a customer of iPower for over 5 years. Soon I will no longer be a customer. My site has been down for nearly a month. I have been on the Pro Plan for 5 years as I said earlier. My CC expired, and the site went down, so I updated my billing info and the site should be up in no time right? Well in iPowers infinite genius they now tell me that I have no FREE Domain credits available on that account.....which I literally just paid for a few weeks ago.

The worst part is that they have [...]

Time Hosted over 3 years
Features : ★★★★☆
Cost : ★★½☆☆
Support : ½☆☆☆☆
Control Panel : ★★½☆☆
March 24, 2008
The reviews here are very outdated. After being with iPowerWeb for several years I have pulled all...
iPower Web Rating ★☆☆☆☆(1 out of 5)provider reviewed by Jim Moore ( omegareport@m... )

The reviews here are very outdated. After being with iPowerWeb for several years I have pulled all but one of my sites off (I design websites for myself and several clients) due to their atrocious (nonexistent!!!!) customer servicw.
To make matters worse, they have switched to a new cPanel (that my other hosts have had no trouble with) and they can't seem to get it right. They obviously didn't test it before shoving down our throats, so what should have taken a matter of hours to get up and [...]

Time Hosted 2 to 3 years
March 26, 2008
I wish I had found this site before having all the problems that I have had with them...
iPower Web Rating ★★½☆☆(2.5 out of 5)provider reviewed by -anonymous- ( -no email- )

I wish I had found this site before having all the problems that I have had with them lately.

During one of their recent "email issues" one of our clients told my boss about an email that was sent to me and my boss. We were both on the "TO:" line of the email. I got the email, but my boss never did. I have Exchange server getting the emails for all our staff and I could clearly see (from my own logs) that my Boss never did get that email. I immediately opened a trouble ticket with iPower and [...]

Time Hosted 2 to 3 years
Features : ½☆☆☆☆
Cost : ★★★½☆
Support : ½☆☆☆☆
Control Panel : ★☆☆☆☆
April 3, 2008
You 'renewed' my account on 1/25/08 and charged my card WITHOUT MY PERMISSION!I CONTACTED FINALLY...
iPower Web Rating ★☆☆☆☆(1 out of 5)provider reviewed by Matt ( savagebrothersfilms@y... )

You 'renewed' my account on 1/25/08 and charged my card WITHOUT MY PERMISSION!
I CONTACTED FINALLY VIA EMAIL & YOU CANCELLED AS YOU SAY 15 DAYS LATER!

15 DAYS IS WELL WITHIN 30 DAYS. YOU ROBBED ME. GIVE ME MY MONEY YOU THIEVES.

I WILL GIVE YOU THIS ONE LAST CHANCE TO MAKE THINGS RIGHT. REFUND MY MONEY. YOU CHARGED ME $166.80 & 15 DAYS LATER REFUNDED $26.45. HOW IS THAT NOT ROBBERY? $140 FOR 15 DAYS WHEN IT WAS YOUR FAULT THAT I WAS NOT ABLE TO CONTACT YOU DUE TO HORRIBLE HORRIBLE [...]

Time Hosted under 1 month.
April 14, 2008
Avoid these fools..... try calling their tech support, or any other number other than sales and...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Armando ( haloodi@h... )

Avoid these fools..... try calling their tech support, or any other number other than sales and you'll never get a human being. i waited more than an hour and a half on hold, still no answer. don't even consider these people.........

Time Hosted 3 to 6 months
April 17, 2008
holy s***, I had no idea so many people felt this way. ive been saying it for ever. i have a...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by www.innacityarts.com ( innacityarts@g... )

holy s***, I had no idea so many people felt this way. ive been saying it for ever. i have a whole lot of domains i bought from them. been pulling them out of that trap one by one. their customer service is pathetic. the worst experience. i get the sense that this companies going down fast..(look at the graphs above) it says it all. i think they are going to crash & burn.
total mismanagement ... can anyone tell me how & where to transfer all my domains to a quality domain/hosting [...]

Time Hosted under 1 month.
Features : ½☆☆☆☆
Cost : ½☆☆☆☆
Support : ½☆☆☆☆
Control Panel : ½☆☆☆☆
July 1, 2008
Ipower.com is really bad service. Be careful! Yes, they are cheap if you can be patient of their...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Jimmy ( fatnao@g... )

Ipower.com is really bad service. Be careful! Yes, they are cheap if you can be patient of their bad service. Please go ahead! Honestly, really be careful of this company.

Time Hosted over 3 years
Features : ★☆☆☆☆
Cost : ★★½☆☆
Support : ½☆☆☆☆
Control Panel : ½☆☆☆☆
July 2, 2008
Ipower isn't just the WORST hosting company I've dealt with, it is the WORST company that I've ever...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by S. S. ( iwantyourjunk@h... )

Ipower isn't just the WORST hosting company I've dealt with, it is the WORST company that I've ever dealt with.

I've purchased 50 domains with them 4 years ago and have been pulling them out one-by-one over the last four years. It's taken this long because I've just given up so many times, saying that they're no longer worth the hassle of transferring.

I've made three big mistakes in my 6 years of business and 1 of them is Hosting with IPOWER. I hope they get sued.

Time Hosted 2 to 3 years
Features : ★☆☆☆☆
Support : ½☆☆☆☆
Control Panel : ★½☆☆☆
July 3, 2008
I had months of trouble with IPOWER and finally closed my account and moved to another host...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Samantha ( nothanks@i... )

I had months of trouble with IPOWER and finally closed my account and moved to another host company. I still have one client site left on their servers and will move them soon as well. They never fixed the web stats area. I experienced 1-2 hours waits on the phone to customer service from Nov 2007 - Feb 2008...I gave up. They do not answer the phone or return emails....so lame. I opened a BBB complaint on them in AZ....still took a month but finally got 1 years worth of hosting $$ back. They [...]

Time Hosted 1 to 2 years
Features : ★★½☆☆
Cost : ★★½☆☆
Support : ½☆☆☆☆
Control Panel : ★★½☆☆
September 2, 2008
Aweful,, tons of down time and this latest has been 4 days. every 24 hrs. tech support closes the...
iPower Web Rating ½☆☆☆☆(0.5 out of 5)provider reviewed by Rick Byrnes ( rbyrnes@b... )

Aweful,, tons of down time and this latest has been 4 days. every 24 hrs. tech support closes the ticket and calls it fixed when nothing has been done . We found this review page while searching for a new server.. GO ELSEWHERE WE ARE!!!!!!!!!

Time Hosted over 3 years
Features : ★★☆☆☆
Cost : ★★½☆☆
Support : ★★☆☆☆
Control Panel : ★★★½☆
January 24, 2010
I had set my setting to not be charged again, even got an email saying that the account will be...
iPower Web Rating ★★☆☆☆(2 out of 5)provider reviewed by andres ( andres28us@y... )

I had set my setting to not be charged again, even got an email saying that the account will be deleted and i will not be charged. well they charged my renewal and i have not idea how because they had an expired credit card, i guess they just started guessing the expiration day on it.. i thought that was pretty bad. they better refund my money soon..or i will cause some trouble. they were not even authorized.

Time Hosted over 3 years
Features : ★★★★☆
Cost : ★★★★☆
Support : ★★★★½
Control Panel : ★★★★½
September 24, 2011
Over 6 years and only two outages
iPower Web Rating ★★★★½(4.5 out of 5)provider reviewed by wayside ( jill@w... )

I've used these guys for over 6 years, every problem has been handled quickly and professionally. The only outages were handled within hours and the staff was informative and apologetic for any issues called. They pretty much answer any question you ask even if it isn't truely service related, like how to do something with there design tools if you can't figure out what to use. The price of this service is worth being able to speak to someone who understands what you are asking and is polite [...]

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