WebHostingTop » Providers » iPower Web Review » User Reviews » Rating #1270 iPower Web got a negative review from Bard R. Gunnerud ( baardrg@y... ) on Jun 10, 2007. ipowerweb.com is not yet in top 10 or one of best rated brands on web-hosting-top.com
Stay AWAY from IPOWERWEB. I'm not the only one. Just do a quick search online on "ipowerweb loose emails" and you will see. About a month ago now IPOWER (same company) decided to upgrade all basic accounts to their new servers, with out any warnings! So first my website goes down for about two days, then email goes down, and without knowing, I didn't know that even though I was able to log in to the webmail, no emails was acctually being recived on the server. I contact live support and they act like they have no idea the whole company is down. To make a long story short, numerous contacts with live support, and tech support level 2, which nevere replies, my email finally comes back after 1 WEEK! At a different server address which no one bothered to inform me about either. Now, ok, I got my email back and I got more space, but wait! Where are all my personal email folders?? Tech support? "oh, we had some problems moving the accounts. IF we figure it out, it will be restored. So, to break it down, they transfers all these old account to new servers, with out any warning prior, AND without even testing that it is possible. So, here I am, 1 months later, I lost 5 years worth of emails. over 2000. I move a lot so to have paper copy of every important emails has been impossible, so I got ipowerweb accoutn because they told me they had backup of all servers and I did not have to worry I would lose any of it ever. Webmail was my backup as they told it would be. Now if they had told me in advance that we have to move your account, please backup your date by this date, I would have. But I had no idea it was happening. And I put a big question by the fact that a big company like them does not test their software to transfers accounts before they do so. Hello? How hard is it to move a db table?
Conclution: They are cheap, but stay away from them. As other peoples stories will tell you, they have horrible cusomer service, and when things goes wrong, they don't care on bit!
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