WebHostingTop » Providers » iPower Web Review » User Reviews » Rating #1649 iPower Web got a negative review from Liberty Tsighis ( libertyt@g... ) on Nov 27, 2007. ipowerweb.com is not yet in top 10 or one of best rated brands on web-hosting-top.com
I have hosted multiple sites with ipowerWeb for over 4 years now, and they recently updated their old platform to vdeck3.0. I have not been able to access one of my accounts for over two months and when i call the 1-866 help number I am on hold. The first time i was on hold for one hour and 10 minutes and finally had to hang up, the second time the same thing happened and I have still not been able to get ahold of anyone at customer service to gain access.
I have invested over 2.5 hours of time on the phone and have still yet to speak to anyone. I am at a standstill and am horrifyingly frustrated. I will be moving all of my accounts to a new host before the end of the year. I am thoroughly diappointed and frustrated. Who has 2 hours to wait on the phone, with no expectations set as to what i will need when i actually get to speak to someone?
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