WebHostingTop » Providers » iPower Web Review » User Reviews » Rating #2240 iPower Web got a negative review from Matt ( savagebrothersfilms@y... ) on Apr 03, 2008. ipowerweb.com is not yet in top 10 or one of best rated brands on web-hosting-top.com
You 'renewed' my account on 1/25/08 and charged my card WITHOUT MY PERMISSION!
I CONTACTED FINALLY VIA EMAIL & YOU CANCELLED AS YOU SAY 15 DAYS LATER!
15 DAYS IS WELL WITHIN 30 DAYS. YOU ROBBED ME. GIVE ME MY MONEY YOU THIEVES.
I WILL GIVE YOU THIS ONE LAST CHANCE TO MAKE THINGS RIGHT. REFUND MY MONEY. YOU CHARGED ME $166.80 & 15 DAYS LATER REFUNDED $26.45. HOW IS THAT NOT ROBBERY? $140 FOR 15 DAYS WHEN IT WAS YOUR FAULT THAT I WAS NOT ABLE TO CONTACT YOU DUE TO HORRIBLE HORRIBLE CUSTOMER SERVICE AND HOUR LONG WAIT TIMES ON THE PHONE!
I have tried to get ahold of you on multiple occasions. This is
the worst
> customer service experience I have ever
> encountered.
>
> 45 minutes waiting on hold via phone on 1/24/08
> 52 minutes waiting on hold via phone on 1/25/08
> 34 minutes waiting on hold via phone on 1/26/08
> I've tried to chat online, no agent came to the chat box after 40
minutes.
> I've tried to email you via the website and got the message "a
problem has
> been
> encountered"
ONCE AGAIN, LAST CHANCE. NEXT WILL BE THE BETTER BUSINESS BUREAU AND MY LOCAL POLICE STATION FOR THE ILLEGAL USE OF MY CREDIT CARD NUMBER
|
