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Time Hosted 2 to 3 years
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January 18, 2009 | I am totally and completely disgusted with IX Webhosting. It used to be a great host and I...
IX Web Hosting Rating (0.5 out of 5)provider reviewed by Blake ( -no email- )
I am totally and completely disgusted with IX Webhosting. It used to be a great host and I recommended it to everyone I could. But something has changed. I believe they got sold. Since then, we have had nothing but endless trouble with this host...
Last year, they proudly moved to a new Data Center. Of course this caused us problems for several months. They kept apologizing, but the problems persisted. After a very long period, things calmed down and remained that way until [...]
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Hi Blake,
Thank you for your comments, I want to inform you IX was not been bought out and we did not change ownership, we actually expanded.
It took us a little while to get back up and running but things have been running very smoothly at IX for some time now.
I am very sorry for the problems and the down time you experienced, please let me know if there is anything can do to help.
Jeremy Fox
Affiliate Manager
IX Web Hosting -- ixwebhosting.com representative |
Time Hosted 6 mo. to 1 year
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December 17, 2008 | It was a nightmare dealing with these horrendous people at IX Webhosting.- For the seven months...
IX Web Hosting Rating (0.5 out of 5)provider reviewed by CT ( -no email- )
It was a nightmare dealing with these horrendous people at IX Webhosting.
- For the seven months my site was hosted there, there were a lot of slow downs, database cut-offs and data lost, and they never provide any compensation or explanation of why that happened
- IX reserves the right to cut off your website at anytime whenever they feel like to. At first they would not tell you they are going to cut you off, they just asked you to accept their TOS terms of service. Once you did that [...]
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Time Hosted under 1 month.
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December 13, 2008 | Not too happy. Just signed up for their Business Plus hosting. Loaded up a landing page and...
IX Web Hosting Rating (0.5 out of 5)provider reviewed by -anonymous- ( -no email- )
Not too happy. Just signed up for their Business Plus hosting. Loaded up a landing page and things seemed fine. The site loaded up in my browser quickly, without issue. I checked it over the course of the day and download speeds were very fast.
But now, here on the following day, the site is taking 2 to 3 minutes to download into a browser. Other sites are showing speeds of 2.9MBps to download, so the problem isn't with my broadband connection or browser settings. But my site isn't [...]
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Time Hosted 2 to 3 years
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December 9, 2008 | Ixwebhosting has been in business since 1998. They've got over 350,000 Domains hosted in their own...
IX Web Hosting Rating (5 out of 5)provider reviewed by Helen ( bibask8@m... )
Ixwebhosting has been in business since 1998. They've got over 350,000 Domains hosted in their own Data Center in Columbus, OH, USA. I'm hosting with them for a long time and can assure you that I am completely satisfied with their services and recommend them to everyone.
ADDITIONAL BONUSES IX provide:
If you put a word "BANG" in the Employee Code field on the third page of ordering any products or services you will get the benefit of free SquirrelMail and AWStats business tool [...]
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Time Hosted under 1 month.
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December 3, 2008 | and you guys said they have great customer support, (I guess this is a paid review), coz iam...
IX Web Hosting Rating (2.5 out of 5)provider reviewed by ibrahim ( -no email- )
and you guys said they have great customer support, (I guess this is a paid review), coz iam suffering like hell from thier service, they will keep saying ASAP, and when u ask about when this ASAP, they will tell u in several hours!!!!!!
And when you talk to a tech support, they will say, please add a ticket and our admis will response to u!!!!!!!!!!!!!!!!!!! then what is the use of such tech support when they refer everything to the admins.
You guys cheated me here by your ALMOST 90%+ for [...]
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Time Hosted under 1 month.
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December 3, 2008 | was online chatting with them for 9 hours to verify my cc and complete the...
IX Web Hosting Rating (2.5 out of 5)provider reviewed by ibrahim ( ibrahimomer2000@h... )
was online chatting with them for 9 hours to verify my cc and complete the purchase
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Time Hosted 2 to 3 years
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October 11, 2008 | The main benefits of IXWebhosting are:- the greatest Live support that is able to solve any kind...
IX Web Hosting Rating (4.5 out of 5)provider reviewed by Dmitriy Verevkin ( dimver@m... )
The main benefits of IXWebhosting are:
- the greatest Live support that is able to solve any kind of problem in several minutes
- low prices that include wide amount of features and services
- high bandwidth that results in websites running very fast
The IXWebhosting has recently introduced new products that may double visitors of your website and make it more attracting.
One of them is ECHAT.
EChat has literally taken the “complication” out of Chat-ware programs to provide you with [...]
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Time Hosted 3 to 6 months
August 31, 2008 | Hello, I am currently hosting with ixwebhosting.com. I just moved over from Hostdepartment.com...
IX Web Hosting Rating (2.5 out of 5)provider reviewed by -anonymous- ( elawcase@g... )
Hello, I am currently hosting with ixwebhosting.com. I just moved over from Hostdepartment.com which this company hosting is always down and I had lost a lot of business because of this. Ixwebhosting.com server speed is a bit slow compared to some other hosting companies. I worry they are cramming too many people on their servers. Also I have been with them for now about 3 months and the first two months the servers were down just about every 3-5 days. The good thing was that they were able to [...]
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Time Hosted over 3 years
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August 20, 2008 | We were happy with IX till their recent move to a new location in Ohio. We have 19 domains hosted...
IX Web Hosting Rating (1 out of 5)provider reviewed by Katerina Srajerova ( kats@p... )
We were happy with IX till their recent move to a new location in Ohio. We have 19 domains hosted and 4 days ago they all disappeared. The data were literally gone overnight. IX claims it was not a heck, we definitely did not do anything to prompt this. It has been 4 days and our ticket has been on 'hold'. The phone support is not telling us what is happening, why has it happened or when the sites are going to be back up! All we want now is the sites restored so we can move them to a different [...]
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Time Hosted over 3 years
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August 14, 2008 | IXWebHosting used to be a top notch hosting solution. They have hosted my sites since 2004. The...
IX Web Hosting Rating (0.5 out of 5)provider reviewed by Rick Murtagh ( rmurtagh@o... )
IXWebHosting used to be a top notch hosting solution. They have hosted my sites since 2004. The customer support has been horrible and they will no longer be my hosting provider. My sites have been down all day with no expectation of getting them back up any time soon. The reason the sites all crashed? A tech tried to set ownership on some directories and the virtual ftp tool broke and locked up. I was better off with dealing with the hackers that prompted the support call - they just [...]
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Time Hosted 1 to 2 years
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August 6, 2008 | I have used IX Web Hosting or almost two years now and was very pleased the first year and a half....
IX Web Hosting Rating (3 out of 5)provider reviewed by JAG ( -no email- )
I have used IX Web Hosting or almost two years now and was very pleased the first year and a half. I have not had any real downtime to speak of. The speed seems fine, never really had a slow down. The tech support used to be excellent until recently. A while back I had both of the websites that are hosted with them hacked. It was totally my fault due to holes in coding, but when I contacted tech support via life chat they restored my sites in just a few minutes until so I would have something [...]
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Time Hosted 6 mo. to 1 year
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July 28, 2008 | I hesitate to write this review because I see that I must be concise and it is difficult to be fair...
IX Web Hosting Rating (2 out of 5)provider reviewed by Jacob Sulzbach ( JJSulzbach@m... )
I hesitate to write this review because I see that I must be concise and it is difficult to be fair within so short a space. I am a web developer with some experience in dealing with numerous web hosting companies and I am most dissatisfied with IX Webhosting for what I view as a basic lack of honesty in advertising the availability of e-mail components installed on their servers for use within web site apps, when in fact they require the use of user PC SMTP capability to actually send e-mail [...]
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Time Hosted under 1 month.
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July 23, 2008 | If you want to waste your time, IX Web Hosting is the place to go.1) It takes their database...
IX Web Hosting Rating (0.5 out of 5)provider reviewed by Colin Jenkins ( colinjenkins@f... )
If you want to waste your time, IX Web Hosting is the place to go.
1) It takes their database servers 6 seconds to do a mysql_connect and mysql_connect_db intermittently.
2) With default install, webalizer is publicly viewable.
3) By default, directory browsing is enabled.
Their live chat makes you wait long and end up asking you to email a ticket. They then don't respond to your ticket for atleaset 24 hours.
Its' really sad that many people are being mislead about IX Webhosting [...]
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Time Hosted 2 to 3 years
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July 11, 2008 | Customer service is lazy, unmotivated, snarky and disrespectful. They clearly do not care about the...
IX Web Hosting Rating (0.5 out of 5)provider reviewed by -anonymous- ( -no email- )
Customer service is lazy, unmotivated, snarky and disrespectful. They clearly do not care about the concerns or complaints of customers and only put effort into avoiding having to extend any effort to help their patrons.
Downtime is ridiculous. Filed for a refund and was repeatedly ignored. Uptime guarantee is an empty farce. They are liars and cheats. Avoid at all costs.
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Time Hosted 3 to 6 months
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July 7, 2008 | Ixwebhosting just had a hardware failure June 24th. Website down (for the nth time since April)....
IX Web Hosting Rating (0.5 out of 5)provider reviewed by AM.T ( na1paj@y... )
Ixwebhosting just had a hardware failure June 24th. Website down (for the nth time since April). They had confirmed that they had NO BACKUPS so all the files I've transfered over to their server went to trash. And as a response, they only said "sorry for the inconveniences"
*luckily I had an older backup on my own computer*
Almost everyday, my ecommerce website is down for 10 mins to an hour. Sales decreased dramatically because of it.
So, at this point, I'm extremely tired of dealing [...]
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Time Hosted 2 to 3 years
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July 5, 2008 | IX was pretty good until I went live with sites. I have moved all but three. 1. support is poor...
IX Web Hosting Rating (1.5 out of 5)provider reviewed by M. Harris ( jpattoncook@c... )
IX was pretty good until I went live with sites. I have moved all but three.
1. support is poor at best. I think this is a training and organization issue and NOT a skill issue as the techs are VERY skilled. No matter how explicit I have been in describing the problem and what I expect, I usually get a 'canned' response which does not address the issues I am having. Lesson: only one small issue per ticket.
2. I contacted the owner/CEO's office and got a call from a woman who basically [...]
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Time Hosted 1 to 3 months
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June 8, 2008 | Still trying ixwebhosting.com. Today, June 09, 2008 ixwebhosting server ns13 and...
IX Web Hosting Rating (3 out of 5)provider reviewed by elawcase ( elawcase@g... )
Still trying ixwebhosting.com. Today, June 09, 2008 ixwebhosting server ns13 and ns14.ixwebhosting.com was down for 3 hours. The online tech support said they have no control to fix the server themselves and can only send an email to admin. However they claim they run their own servers. Not sure at this time. Their servers are a little slow and this is the third time the server went down in the two months trying them out. Tech support is not as friendly as I would hope but what I care most [...]
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Time Hosted over 3 years
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June 4, 2008 | My company has been with IX web hosting for few while now and I also host my private servers with...
IX Web Hosting Rating (0.5 out of 5)provider reviewed by Wale Idris ( wale.idris@i... )
My company has been with IX web hosting for few while now and I also host my private servers with them. This company is a disaster! Our expereince has been a nightmare! They also have the most arrogant technical support you can find in the market. And they know absolutely nothing special! Downtime is 50%. Please save yourself the torment.
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Time Hosted over 3 years
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April 9, 2008 | I've been with them for several years and all has been good. A few months ago, they start a policy...
IX Web Hosting Rating (1 out of 5)provider reviewed by Dave Bear ( friendlybud24@y... )
I've been with them for several years and all has been good. A few months ago, they start a policy that will be their downfall. Their servers are being bogged down and response has gone to pot. I agree with Bob that their non-response to the Comcast problem has been a major thorn in my side. I was told by their support person that they host 500-700 sites per server (aha!!!) that could be the problem.
I've recommended them for several clients and now I have egg on my face.
I'm on to [...]
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Time Hosted 2 to 3 years
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March 31, 2008 | I have been using IX for almost 3 years and actually have 2 accounts with them. As I write...
IX Web Hosting Rating (1.5 out of 5)provider reviewed by Bob ( bschmidtjr@g... )
I have been using IX for almost 3 years and actually have 2 accounts with them.
As I write this (and for a few months now), I can not send any e-mail to Comcast users from any of my domains. My largest domain is a religious organization. I have web forms on my web site for the members to submit information to me, and I have an opt-in mailing list to keep the members up-to-date on activities. I have had problems with it taking days for the webform info to get from the IX hosted website [...]
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Time Hosted under 1 month.
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March 30, 2008 | As a potential hoster, I asked IXHosting if they had a security policy regarding their employees...
IX Web Hosting Rating (0.5 out of 5)provider reviewed by R Tee ( rt101@h... )
As a potential hoster, I asked IXHosting if they had a security policy regarding their employees being able to access sensitive information on websites hosted with them - they dont have one !!
So, in theory their employees can access information on websites hosted with them (possibly credit card details) and IXHosting will not give any assurances that this information wont be misused ! - not good !!
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Time Hosted 6 mo. to 1 year
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March 12, 2008 | IXWEBHOSTING is possibly one of the worst hosting services that you can use.My site is down...
IX Web Hosting Rating (0.5 out of 5)provider reviewed by kenneth fieldsten ( ken_fieldsten@f... )
IXWEBHOSTING is possibly one of the worst hosting services that you can use.
My site is down virtually all the time, the customer service doesn't exist, the control panel is down more times than the site is.
STAY AWAY!!!!!!!!!!!!!!!!!!!
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Time Hosted over 3 years
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February 26, 2008 | Long time customer. Serious problems began last year. Spam is off the charts. IX Mail Servers...
IX Web Hosting Rating (1 out of 5)provider reviewed by Bob ( plumsteadbob@g... )
Long time customer. Serious problems began last year. Spam is off the charts. IX Mail Servers blacklisted by Comcast, ATT and others. I am so tired getting the same old run around I am giving up. I always recommended IX for their value and good service. You can't have value if the product just doesn't work. Email is hopeless. I am not suprised they are blacklisted their email servers are totally compromised and their spam control is useless and not controlled by the customer.
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Time Hosted 2 to 3 years
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February 19, 2008 | Over the last year things have got markedly worse. I have uploaded zencart and the site can take 30...
IX Web Hosting Rating (1.5 out of 5)provider reviewed by will ( willkiel@y... )
Over the last year things have got markedly worse. I have uploaded zencart and the site can take 30 seconds to load a page. They blame the software. It has only 40 products with about 40 attributes so each page should take well under second to load.
They moved me to a new less crowded server with not much improvement. They then started claiming they could load the pages in 2 to 3 seconds. I have had it checked by friends in Oz , Nz, USA and UK all with 5 to 30 second download times. Even when [...]
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Time Hosted 2 to 3 years
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February 13, 2008 | After two years of solid hosting, the service at IX has gone into the crapper. The server they...
IX Web Hosting Rating (0.5 out of 5)provider reviewed by Aaron Y. ( 23pangbourne@g... )
After two years of solid hosting, the service at IX has gone into the crapper. The server they have my sites on now goes down regulary and they seem either completely helpless or totally indifferent to bother do anything about it. They appear to be dead set on losing my business. I wonder if they will actually match their offer of a credit for excessive downtime?
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Time Hosted 6 mo. to 1 year
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January 3, 2008 | I am using IxWebHosting since 7 month and not happy with it. Down time is a lot but IxWebhosting is...
IX Web Hosting Rating (1.5 out of 5)provider reviewed by Sarm ( sarm_designer@h... )
I am using IxWebHosting since 7 month and not happy with it. Down time is a lot but IxWebhosting is not accepting it. Your site will down a lot, just 2 or 3 second.
Many time i accessed my site and server not giving any response and page saying CAN NOT FOUND. I know this problem is not with my internet. I have good speed internet and mean time i can access other sites but not my own site which hosted on IXwebhosting.
Support service is really bad. They don't know at all how to fix [...]
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Time Hosted 1 to 2 years
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December 4, 2007 | I have used IX webhosting for almost 2 years now hosting multiple domains with one hosting plan....
IX Web Hosting Rating (4 out of 5)provider reviewed by will ( -no email- )
I have used IX webhosting for almost 2 years now hosting multiple domains with one hosting plan. While there have been issues, sites taking forever and occasionally timing out, these are infrequent and generally short lived problems. It did seem to take IX forever to upgrade to PHP5 and MySQL 5. When they did they didn't inform me as an existing customer but started offering it to new customers. To take advantage of this I had to backup everything and move it to a new server. I have used Live [...]
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Time Hosted 2 to 3 years
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October 22, 2007 | This webhost is the WORST I ever had.I've used it for 2 years now, and it's terrible.A lot of...
IX Web Hosting Rating (2 out of 5)provider reviewed by Alex ( blatasa@h... )
This webhost is the WORST I ever had.
I've used it for 2 years now, and it's terrible.
A lot of downtime, websites time out a lot, and when you try to solve things with the helpdesk, they either don't understand, or they cannot help you.
Better said: Yesterday, downtime. Today: DNS problems because of the downtime yesterday.
Today: I contact helpdesk, I tell them that one of my subdomains forwards to an entire different website, not mine for sure, and at the moment of typing, a Russian, [...]
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Time Hosted over 3 years
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July 7, 2007 | I have used IXWebhosting since 2000. They are terrific. Questions are answered, problems resolved....
IX Web Hosting Rating (5 out of 5)provider reviewed by Pickett Huffines ( masprema@g... )
I have used IXWebhosting since 2000. They are terrific. Questions are answered, problems resolved. I have now 9 domains with them, with different hosting plans, and am very happy.
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Time Hosted 1 to 3 months
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May 14, 2007 | I've been using IX webhosting services for about 3 months and all is perfect as of today. My...
IX Web Hosting Rating (5 out of 5)provider reviewed by Jorge ( jplayermx@y... )
I've been using IX webhosting services for about 3 months and all is perfect as of today. My websites have been down only 2 times for about 5 minutes during these 3 months, nothig considerable.
Some misundesrstanding with the chat live support but at the end I could find someone professional to resolve my requests.
I'd recommend IX!...100% reliable.
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Time Hosted 3 to 6 months
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February 1, 2007 | I have hosted with different companys for over 7 years, but never, ever, have I found such an...
IX Web Hosting Rating (5 out of 5)provider reviewed by Mario J. Fachler ( amelcocr@g... )
I have hosted with different companys for over 7 years, but never, ever, have I found such an outstanding company.
They are not only good, they are simply and plainly THE BEST.
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Time Hosted 1 to 3 months
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January 9, 2007 | Hi, IXWebhosting is great. I would recommend everybody to try ixwebhosting one and decide your...
IX Web Hosting Rating (4.5 out of 5)provider reviewed by kiran ( kiranmasr@y... )
Hi, IXWebhosting is great. I would recommend everybody to try ixwebhosting one and decide your self. Thanks
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Time Hosted 1 to 2 years
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August 17, 2006 | I've been using ixwebhosting for over a year now, and so far I'm quite satisfied with the service....
IX Web Hosting Rating (4 out of 5)provider reviewed by Bill ( pub@l... )
I've been using ixwebhosting for over a year now, and so far I'm quite satisfied with the service.
Pros:
Customer service is pretty fast in responding to my inquiries;
Web server is very stable, I have yet to see it go down once;
Control panel is easy to use, though I can not compare it with others.
Cons:
Sql server sometimes overloads, causing all interactive(forums and alike) pages to fail;
Speed is far from great, I can usually only manage to get about 15k/s download from my site [...]
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Time Hosted 1 to 3 months
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July 28, 2006 | This company is nothing short of AMAZING! I just posted the folowing on my web forum for all to...
IX Web Hosting Rating (5 out of 5)provider reviewed by Angie Little ( Webmaster@E... )
This company is nothing short of AMAZING! I just posted the folowing on my web forum for all to see:
Let me give you a heads up again about my hosting company. NO, I get nothing for recommending them! I've just gotten out of hosting hell with someone who wouldn't even answer my emails or return my calls!!!
1] They allow you to call anytime and request a specific tech! If he is there, you get him. I know of NO company that does that. Because of that, I can call the same person; he [...]
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Time Hosted 1 to 2 years
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April 9, 2006 | IX is very useful for the person studying programming using php, postgresql, cgi, javascript,...
IX Web Hosting Rating (4.5 out of 5)provider reviewed by sunny ( sunbird_0@y... )
IX is very useful for the person studying programming using php, postgresql, cgi, javascript, apache, including email.
IX has been reliable.
They have improved the interface over the last two years.
The price is very reasonable for the environment provided.
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Time Hosted 2 to 3 years
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January 18, 2006 | I have been using IXwebhosting for a little more than 2 years, and found them to be a reliable host...
IX Web Hosting Rating (4.5 out of 5)provider reviewed by Fdb ( webmaster@t... )
I have been using IXwebhosting for a little more than 2 years, and found them to be a reliable host with great customer service.
Any problems I encountered or questions I had were answered or solved withing 1 hour after submitting a ticket.
The uptime of my sites are excellent, and I did not experience any major downtime. Just a few minutes here and there, and the average uptime is more than 99.9%. (I make use of a remote 3rd party monitoring system to monitor uptime.)
I have upgraded a [...]
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Time Hosted under 1 month.
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August 9, 2005 | 1. FTP Service -- Doesn't work across a firewall. I always get a connection refused error when...
IX Web Hosting Rating (1.5 out of 5)provider reviewed by Bill C. Riemers ( webhostingtop@d... )
1. FTP Service -- Doesn't work across a firewall. I always get a connection refused error when connecting from behind a NAT firewall. That means 90% of all corporate users and most sane home users won't be able to connect via ftp.
2. WebShell3 -- Doesn't allow uploading medium size files. Since webshell is suppose to allow uploading of archived directories, I would consider 10MB small. But even files of that size and less fails. If the file is large enough to need a progress bar, forget [...]
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