JumpLine review by Bien ( bien@a... )

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Jump Line got a negative review from Bien ( bien@a... ) on Jul 07, 2009

Jump Line 101 East Town Street Columbus, OH 43215 US Work +1 800 651 2028 Fax +1 614 871 8674 sales@jumpline.com

Time Hosted :2 to 3 years Features : Prices / Cost : Customer Rel. : Control Panel :

I originally came to Jumpline because of the appeal of the VDS and because they are one of the few... company reviewed by Bien ( bien@a... ) on Jul, 07 2009 Overall Rating: 1 (out of 10)

I originally came to Jumpline because of the appeal of the VDS and because they are one of the few hosts out there that support ColdFusion.

However, regardless of programming language, I strongly suggest you stay away from Jumpline. Their VDS manager interface is not user-friendly but more importantly, their customer service is atrocious. When suddenly my client sites were down, it took over 12 hours for a support team to get back to me with the question "did you look to see if your files are on the server?"

And now we're near 24 hours and the response hasn't improved at all. I warn you - this will happen to you too if you use Jumpline. Look at nearly all of the other reviews on this page and you'll know to stay away.

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